I called prior to arriving asking if I could come in and get 2 shirts screen printed. When I arrived I also explained how I wanted them screen printed. The next day I picked up the shirts took it to the person I made them for and was told it wasn’t screen printed it was full digital. So I paid $80 for something I didn’t ask for. When I called the next morning they explained how they only screen print for bulk orders, and usually when people say screen printing they mean full digital. But me personally I knew exactly what I wanted. Not sure if I’ll do business with them, they didn’t even offer a refund or anything even though they gave me something I didn’t ask for. I had to dispute half of what I paid on my card because I paid $40 in cash for a deposit.
There are not enough words or praise to describe how AMAZING this company is. I have been dealing with Audrey and she is wonderful! We have ordered many items and they are always printed perfectly, and in a timely fashion. Audrey delivers the best customer service and strives to work with her customers and fulfill their needs. Use this company to fulfill all your printing and embroidery needs!
I cannot say enough good things about this company! From small personal embroidery projects for myself, to large company embroidery and screen printing projects.. They have always provided an amazing product in a timely manner. Not to mention, everyone is always such a pleasure to work with. Highly recommend to all.
I had the best experience with Direct Embroidery! I got myself in a pinch and needed 3 screen printed T-shirts within 24 hours! Direct Embroidery pulled it off! Not only did I have my shirts by the end of the day, I received an immediate response to my inquiry, a great price and super friendly service. I will definitely be using them again :)
They always provide quality prints and are accommodating with their expertise. Their catalogs have so many choices for anything you need. They work fast that it makes it very convenient.
Great team and an excellent product. We use them for our business and they always answer our questions and give us the best options.I would recommend this company.
This fabulous place is my go to for so many items from hats to shirts to jackets, chef coats and so much more! The service here is amazingly fast and thorough....HIGHLY RECOMMEND 👍👍👍👍👍
We had a great experience with Direct Embroidery! On-time, fairly priced, and quality products. We will be working with them again!
Great customer service and fast shipping!
Very accommodating. A little pricey. Id recommend
Super quick turn around times & great customer service. Ive used this company several times over the past few years to make various types of baseball and volleyball shirts.
I had my shirts embroidered for my local job here in Sarasota. The job was completed in a timely manner and I was very impressed with the look and feel of the stitching. I was definitely satisfied and will continue to keep this business in mind for future needs. Thank you for your excellent service!
Thank you so much Christina for your amazing work! I have had few orders already done with them and they all came out looking great! Great service and very professional. Will defiantly be back to order more shirts :)
My pleasant experience went way beyond my expectations. I was just hoping to receive my order in time for Christmas. They not only had it done ahead of schedule, they helped with design and recommended color choices. The shorts turned out amazing! They were my son’s favorite gift.
I worked with Christina and I must say the service was exceptional! She went above and beyond to ensure that my husband and I have the perfect shirts for our sons 1st birthday party! The price was very competitive as well. They now will be our Go-To business for any embroidery we need in the future!
I worked with direct embroidery on a custom order for a work event. The quality of the shirts and printing was fabulous and the prices were quite fair compared to other shops in the area. Everyone I worked with was extremely pleasant and happy to help me. Will definitely be back!
Direct Embroidery exceeded my expectations with our company shirts and hats. The friendly and fast service will keep us coming back for future orders. We have had them do screen printed t-shirts, embroidered company collared shirts, and hats all of which are great quality. Thank you-
The Team at Direct Embroidery are totally Awesome. I have been going to them for 4 years and each one of my t-shirts have came out prefect. They listen well and bring what you asked to life. You will not be disappointed.-SW
Wow my shirts and hats are amazing. I am so thankful for the service provided. I will be ordering my promotional items here as well.
I ordered one shirt. The shirt came out amazing! Yet i asked for it to be done on a certain day. I went in to get it at noon and they asked if i received an email saying it was done...No i did not! No one told me to expect an email stating when it would be done i needed this shirt by the next day and had to go out my way to get the shirt the next morning. Ill stick to my online shopping.
I was given the task of producing 16 custom embroidered polo shirts on a Thursday afternoon at 3:30 PM - the catch was that they had to be completed by the following Tuesday for a local event here in Sarasota (custom name, title, the whole shebang!).I tried calling several businesses that afternoon and was unable to get a response - most places were already closed! I finally got through to a company who said that they could not meet the deadline, and they recommended Direct Embroidery as someone who may fit the bill. I frantically called and emailed Direct Embroidery right away - not only did I receive a call back within 5 minutes, but I also received an email response letting me know that it could be done!Anthony invited me to stop by the showroom the following morning. When I arrived, Anthony and Audrey were there to greet me and accommodated all of my requests for viewing different materials, styles, sizes, etc. We finally decided on a suitable shirt - and although the particular shirt that I needed was not in stock, they were able to order them for delivery on Monday morning, and THEN CUSTOM EMBROIDERED EACH ONE for pick up on Tuesday afternoon!! Not only were the shirts done on time, but they turned out beautifully and my client was extremely pleased!I CANNOT RECOMMEND THIS COMPANY ENOUGH!! The entire process was so simple and error free! My firm is not a company that produces t-shirts - we are actually a print/mail/marketing business, BUT because of the quality of the job that Direct Embroidery produced, we have received ANOTHER order for shirts, and are looking forward to working with Anthony and Audrey again!
This company is great they have always done quality work and I would not use anyone else
Janet was so helpful and professional when we needed t-shirts for movers for our moving business like 5 minutes ago. The price was reasonable, the service was out-freaking-standing, and they have earned my business and respect forever!!!!
This place is AWESOME! Always fast and GREAT quality and customer service!
This is a wonderful place! theyve done beautiful work every time and customer service is always A1. so happy to support an honest family business here in sarasota! i had to throw out a new scrub top that i had done elsewhere because it was so poorly done, and i was reluctant to try another place. so glad i did! christina even had my first few tops rushed as a courtesy for me, because i dont have a badge for my work yet. dont get your scrubs embroidered anywhere else. 😉
Cant say enough on how impressed we were with our order, I took a embroider patch in to have shirts made for my husbands 50th reunion with his Air Force buddies and the shirts turned out fantastic. The detail made them look 3 dimensional. Top rate and they added personal touch was added to every detail. They went above and beyond to try and help me.
Love their work, willing to work with you on all items. FAMILY OWNED business, my opinion makes it that much better!
Worked with Anthony to design some new shirts for the electrical company I work for...they came out excellent!! I would highly recommend this company and will be a returning customer for any future uniform needs!! Thanks again!!
Friendly staff, got several Corona masks. Great deals.
I took our company shirts here to be embroidered last minute for a spur of the moment business trip. We normally use StitchinWaves, but they have been incredibly rude the past two times weve been there. So we decided it was time to support a different company. Direct Embroidery was honestly was a little more than I was totally comfortable paying for, however I would do it again because even though they charged a rush fee (which I was expecting) the shirts were done well, and done a day before I requested they be done. The staff was also friendly and accommodating, and I am definitely willing to pay for good customer service. I recommend this business, and would come here again for reliable work.
This place is amazing! the shirt and fabric are awesome
Great quality work, and super customer Service.Audrey is a pleasure to work with.😊
Outstanding and quality service !! The work I had done is for a county job and is way better than previously supplied by from the county. In fact, out of all the companies we’ve had that have done embroidery for us, Direct Embroidery is the best.
I do all of my screen printing and embroidery for my chiropractic practice through Direct Embroidery. They have unbeatable prices and very fast service. I would recommend them to anyone in the Sarasota area.
They do a great job and go the extra mile. Highly recommend if ypu need embroidery or screen printing
They did an outstanding job on my daughters uniform shirts and dresses for school, very timely and very kind. Will be returning to them in the near future!
Very nice people, and great quality. I highly recommend them.
I called a ton of embroidery places in the area and direct embroidery was the only place that could finish my order in a day and a half! Super friendly and well priced.
Wonderful people! quick and friendly service! Highly recommended
Anthony,Thank you for the great experience with your company.Quick turnaround time, friendly staff and great value for the superior level of quality offered will have us using Direct Embroidery & Screen Printing again.Many Thanks,Stefan M NadwodnyThe Window Film Specialists LLC
Excellent service, beautiful product. Very happy. Thank you
They did exactly what we asked them to do, in a short period of time and had the shirts done. Recommend them, and nice people.
Very easy to design and order.Thanks
Super nice staff
I am thankful for the communication and happy with the results
Efficient, prompt, courteous ordering.
Great little family business
Kind, courteous n professional
Absolutely bad bad customer service, worse place ever to communicate with the you
Mission Accomplished!