What a value… Bought a watch from Steve last year. Got it serviced and sold it for almost 50% profit a few days ago. Holy cow, rethinking my investment strategies. Highly recommend Sarasota Watch Company if youre looking to get into watches, they will walk you through the process.
Brought several pieces of jewelry and watches to sell. They gave me a price and after shopping around, it was the best price.
The customer service at Sarasota Watch Company is the best I have ever experienced. I bought 2 new CASIO Watches (on eBay) from this company, and had recently bought a different CASIO watch from a large Department Store but, in all three cases, the CASIO watch set-up instructions were so complicated, I could not figure them out. When I contacted the Sarasota Watch Co. for help, Mike, one of the Store Associates, gave me the best possible service. He knew exactly what he was doing, he was competent, knowledgeable, patient and very effective. When we finished, I had three new CASIO Watches in hand, and all were set up and operating perfectly. I told Mike, when we were finished, that I will come back to his store, anytime I want to buy a new CASIO watch, or if any one of my friends want to buy a CASIO Watch. Sarasota Watch Company and its people SET the STANDARD for: EXCELLENCE IN CUSTOMER SERVICE!
Great place to do business. Steve is always fair.
While it is a bit of a drive from Palmetto, I keep returning to the Sarasota Watch Co because I have consistently received excellent service, a pleasant greeting, and a friendly atmosphere.I have been dealing with the company for over five years and have recommended it highly on many occasions.I have had both wrist watches and a cuckoo clock serviced, and I am very happy with their work.
Was looking for a Panerai for months, called in and they had one! The experience was super easy, fast and the two people I spoke with were beyond helpful. Needless to say I came into the store and bought the watch, the price was beyond fair and the watch was like new with box and papers. I recommend this store to anyone and everyone looking for any watches/watch repair!!!
A VERY overdue review, but I will not be going anywhere else! I needed to sell some of my jewelry and 2 old Rolex watches I had .After walking the hectic streets of Miami’s jewelry district, I knew I had to get as far away as possible. I am so happy I found Sarasota watch company, they were far from the chaos of Miami’s jewelry district . Steve was the ultimate people person. he went through every piece of my jewelry, tested them in front of me, and explained why he was passing on some items. He even caught a bracelet I had marked as sterling and told me it was 10K white gold! It was refreshing to work with such an honest person in this industry, especially one who didnt patronize me or try to cheat me, there was no condescension like that of the Jewelry District. After he wrote me a bigger-than-expected check, he didnt try to rush me out the door to get to the next client. I told him I was looking for a specific piece myself and he told me that while they could make me something similar, I might as well get the official stamped item from the retail store. Shocked he didnt try to sell me on their own stuff. We stayed and chatted, talking about his personal favorite pieces. A quality businessman! Will 100% be my go to place to sell and buy jewelry and watches.
So I came in to get some batteries replaced. I was in and out in no time! They have a very wide variety of amazing watches to choose from as well! I definitely recommend stopping on in and checking them out!
Ive had four watches sized here and a couple battery replacements. The store is very clean and the employees are all very professional and courteous. Service was always very quick and efficient and friendly. Prices were very affordable and cheaper than the competition. They will have my business for life.
What a great group of people here...absolutely worth all 5 stars. 1st visit today and attentive, helpful and genuine come to mind. A simple repair on my band and was still treated like I was purchasing 3 or 4 of the many, amazing pieces from their vast offerings! I will have zero apprehension doing business in the future with Steve, Mike or K.C. and neither should you! Thank you Gentlemen! See you soon!
I have never been to Sarasota watch company before and went there because a coworker of mine told me they were a trusted watch company . I was taken back by the beauty of the store and the quality products. I found a Rolex section and saw the watch I have been thinking about since November. Tatiana, a sales women, came over and took the watch out for me as well as a similar one that had been confusing me as which to pick. Tatiana had me wear the watch and she put it on as well, which was great, since she was well dressed and I could see how it would look in formal clothing. I asked the price which was a bit more than I hoped for but Tatiana realizing I was serious, offered a better price that made us both happy.I have to say that this was an extremely pleasant experience, She set up the watch, and went over the proper care of the watch.I will certainly be returning in the near future, the professionalism in this fine establishment was enough to make a sale for me, and a happy one it was .
I called for a Skagen watch. I was politely told they didnt carry them but others very similar and comfortable. I rushed over with excitement and was not at all disappointed. The gentleman, I think owner was wonderful and proceeded to show me the watches we had discussed. The selection was bountiful, so many choices. I bought two, the pricing was more than fair and a 20% discount. Im so happy, Ill go back again and again. I highly recommend this place.
These guys are incredible. Stopped at another shop which said they don’t open for 10 more minutes.. so I headed here. I can begin to express my gratitude for Steve and Mike. These guys are incredible . I look forward to buying my next Rolex from them:)
First class operation for if you want to sell old, unwanted jewelry. Steve and company gave me a very good deal on a number of heirlooms, jewelry left over from my dearly departed, and items I havent cared to wear since college. Very reasonable and straightforward. Give them a chance.
A rare findI have a Tiffany & Co. Atmos clock that wasn’t keeping the right time. I decided to get it serviced and took it to 6 watch repair experts in the Miami area. They quoted me ridiculous prices and told me it will take 4-6 months to get serviced and it still wouldn’t hold perfect time, that it will be off a few seconds. I got very frustrated. One of my friends mentioned Sarasota Watch Company, and said to go there that I won’t regret it. He said if he can’t do it they will send me to the right place. The employees are just real and truly care about people and their issues, not just about making money. I was hesitant at first when I googled it since it was a 3 1/2 hour drive. I called them and asked if they work on clocks like this and he said, “Yes not only do we, but we enjoy working on them.” He convinced me. I decided to take the drive. When I got there, they greeted me with such enthusiasm. Not only did they end up fixing my clock, but he charged me much less then the quotes I received and shipped it back to me. It has not missed a second to date and it’s been over 4 months. Oh, I ended up buying a watch there as well. Thank you Sarasota Watch Company. You are truly rare find!!
Every time I have gone in I have been met with the highest customer service and care. They have a wide variety of top-notch watches and they do repairs quickly, effectively, and for a very fair price. Even better, this Company held my watches throughout many months of COVID-19 without charge. I am so thankful to have found them and highly recommend.
Horrible customer service. They didnt call me back any time I called them. I didnt even have my watch repaired with them because they kept it for a week and a half without doing anything. Save the time and aggravation and go someplace else
This is a great company. They have great inventory of new and preowned watches and are very knowledgeable. I have purchased and repaired a number of watches from them and it has been a great experience. Highly recommend.
This is my favorite watch repair company I just drove all the way from Anna Maria Island to come here . There great
Great service and productsServiced my watch and repaired a gold bracelet. Highly recommend
A recent transaction.. I wanted a certain 14kt Longines watch, and offered a trade, including cash if need be. I sent my watches to them, and they said no cash necessary. Trade done. The point? Sarasota Watch is straight up. Id come back to them.
Thank you Michael for taking care of me and my watches.
The best customer service in town they do amazing work from Rolex to Invicta. I would definitely recommend there work to anyone.
Took in my Tag Heuer for a new battery and they ruined my watch. Minute hand swings freely. Failed at three attempts to correct. Finally had to send to Tag Heuer for factory repair.
I received a MK watch as a gift for my anniversary. The band was to big. I stopped in to Sarasota Watch Company to se if they could shorten it. Juan snapped out 2 links and it fit perfectly! It only took him 5 seconds but he didnt even charge me 5 cents! Nice, big store and super customer service.
The service provided by Sarasota Watch Company, its owner and employees has been impressive. They are friendly, courteous, professional and knowledgeable. They do a great job with jewelry & watch repairs, and they offer the very best prices on watch batteries!The variety of used watches for sale is extensive and varies from basic to luxury models. The prices are reasonable but dont be afraid to bargain. You cant go wrong putting your trust in this company.
Store hours said they are open until 6:00. I traveled over 15 minutes each way because I was interested in a couple of watches on their website. I arrive at approximately 5:15 to be told they were closing early and had already put up the breitlings and corums I was interested in. I shouldn’t have to say this, but here goes anyway. In retail sales, it’s a bad idea to let a customer leave because you want to be lazy and not get something back out (especially when you are not suppose to close for another 45 minutes). That’s a terrible retail strategy. I could go back tomorrow before I leave town, but at this point, I’m not going to give them my business. Their loss. Someone else will be happy to take my money.
Friendly and fast service with great prices. A new lifetime costumer for sure.
I had a personally bad experience with my former watch dealer, who took full payment for a watches and had me wait for over a years with no product delivered. Then tried to make me use that money to buy something else, I was furious . A friend recommended I go to Sarasota watch company. This was about 8 months ago! Honestly, I haven’t looked back since!There is more integrity and sincerity with the team and the Staff here than any store I have been to! I mostly work with Steve who Is gentleman in the luxury retail industry that I have met! He embraced me as a friend from the offset! Mike and others are amazing as well! My watch collection is expanding significantly and to brands outside of Rolex models!The icing on the cake for me was yesterday!! A Rolex Batman for my sons wedding ! A dream watch for him, When I give it to him he will be in cloud nine and it’s because of this team! I am already thinking about my next watch.Steve showed me a skydweller blue dial And I was stunned that he even had this . If I Decide to add this one to my collection I know Steve will do the right thing again . Don’t let anyone tell you there is a better dealer in Sarasota or I would even say the whole state of Florida !! There is no obligation to buy a solid gold model to get a sports watch here... it’s all about the right people who have a love of fine watches and are genuine! what I took in from the initial second I walked in, and all my conversations with them and how they treated me is that Your not a customer here, you are a part of the family!!
Stopped by today to have them add a few links to my watchVery Fast and professionalWill definitely be back for all of my timepiece needs
I had a great experience at Sarasota Watch Company. I was looking for a Rolex watch and was a little hesitant to buy online, thankfully I found Sarasota Watch Company in...well... Sarasota. I spent the last couple of months browsing their site and came across a watch I really liked so I called and arranged to stop by store to view four different watches. I arrived and within 5 minutes the watches I had selected were laid out and ready for me to view and try on. As a business professional, I place more of a focus on the efficiency of the process, knowledge of the salesperson and the time I spend, not overly concerned about being coddled and pampered at a watch store. I was in and out in less than 45 minutes wearing my new Oyster Perpetual Milgauss and I love it! Thanks to Sarasota Watch Company and Steve (salesperson) for a good experience.
I cannot say enough great things about this business. I have been a loyal customer for years, for good reason. The customer service is stellar, and the prices and selection awesome. The staff gives everyone the VIP treatment.
What an amazing experience guys.. I waited to long for a watch i wanted, and somebody else put a reservation in on it. To my great surprise, the watch became available again a few days later, and the rest is history. I got great counceling, a great price, and it got shipped around the globe in 3 days, and have just arrived in Copenhagen, Denmark. Thank you so much guys for everything, I will for sure recommend your services to others.
Beautiful store front, went in for just a battery replacement and will probably be back to get an anniversary gift! Very helpful and knowledgeable staff with great prices and products! Highly recommended!
Phenomenal. Had an exceptional experience! They have a great selection along with a beautiful layout in store, would highly recommend.
I recently got a very nice Patek dress watch from them at a very attractive price. Lowest prices I’ve seen in a long long time. I will be back. Thank you for the great service.
Ive bought many watches from Sarasota Watch Company great place! Owner is a very good man!
I was referred to them by a master jeweler at a jewelry store nearby to do some repairs on my favorite watch and I can see why. They know what they are doing, the repairs were quick and the way you are treated in the store makes you feel special. There are a ton of watches for sale and also purses, jewelry, boxes, clocks, pens and other collectibles. This place is a gem.
Brought a Tag in for repair - did not auto wind anymore - plus WANTED A cleaning - dropped off in September didn’t complete until November- no calls nothing - after a month I called every week and was told they are working on it - after 3 months finally picked up watch - $800 later the watch is exactly the same - I don’t even think they did anything beside polish the case - sent it off to Tag to get it fixed - DO NOT TRUST - just send it back to the manufacturer unless you got 800 bucks to piss through
I took a Rolex Datejust in for service and, although they were relatively quick with the repair, they did not leave a message when they called to notify me it was ready, so a week passed before I called to inquire about the status. More importantly, upon closer inspection I noticed several new scratches on the bezel and case, as well as some cleaning gunk left on the minute hand. My advice: suffer the extra expense and time, and just get your watch serviced properly at a Rolex Service Center, or whatever the official repair avenue is for your watch. Its just not worth it.
The absolute worst people to deal with. They are out to rob you and their watches are overpriced! They treat other business with with horrible disrespect, its actually very sad. NEVER EVER GO HERE.
I was looking for a particular watch for months and the guys at Sarasota watch didnt have it but told me they would be able to locate it in less than a month when they travel to big watch show for dealers. They were able to pick up this rare watch and get it to me in less than 3 weeks. theyre the real deal and have great service. will be going back to add more watches to the collection
I just sold them my Rolex and I got a fair price for it. They have a great selection of Rolex watches and other brands. Highly recommend.
I was looking for a reputable person to buy something from me and I went to a bunch of different places. At the end I came to Sarasota watch company where they took great care of me they also offered me the highest price out of anywhere that I had gone. I appreciate their honesty and straightforwardness and I definitely recommend them.
What an Amazing Place. Very Helpful and Courteous.
Hands down one of the best watch dealers in town. Extremely honest owner and extremely reasonable prices. Steve is a great guy and really knows how to take care of his customers!
What a great experience. I brought in a watch be repaired. Had taken it to another repair facility and was quoted $550.00. SWC did the repair for under $100. Very honest and great work. Highly recommend.
Great guys. Mike was awesome to deal with when buying an Omega. Will definitely be buying from them again.
Very Knowledgable group of guys there. I love watches almost as much as them
They do a super fast battery change and even can pressure test watches. Great place to stop before a fishing trip to the keys to make sure you can tell time on a vacation 😂
I stopped in today to get a battery replaced because the other jewelry down the road wanted to charge me $40 on my watch. I went to Sarasota Watch Company and paid $10 and my watch is working great. They even pressure tested it for me before I go on my diving trip in the keys.
Came here for an anniversary gift and they went above and beyond for me. Got the perfect ring with a warranty! Will be back for future purchases!
Great place and very trustworthy. highly recommended for rolex repair.
One of the best places to shop for a new diamond. I absolutely love this place, and the owner Steve is very accommodating!
Just traded in and upgraded my hulk for a daytona and I am so pleased with the service and professionalism of this place! Will be back! A+++
Highly recommended! Got an amazing watch that nobody else seems to be able to get in stock at a great price!
Seems like your not the only one Pete Sa Savage also.Shame but its pretty embarrassing watch traders are all based on reputation they obviously dont care about theirs
I needed several watch batteries replaced so I went to a local high-end jewelry store. To my surprise they recommended I go to Sarasota Watch Company. Im glad I did. They have great workmanship, prices and customer service. I was so impressed I found my grandfathers watch from the 1950s and brought it to them for repair. If you need anything watch related you really should start here first.
Honest people. I brought two winding watches in for repair because I thought they were running too fast. The fellow tested the watches on an electronic device and said both watches were in fine shape and needed no adjustment. Very refreshing to deal with honorable people.
Friendly people! We always come here if we have issue with our watches. The only place in Sarasota, where you can get quality watch! We are happy to have you!
I purchased a Rolex Yacht Master on line. They were very good answering all my questions and returned my emails quickly. I asked many questions and also asked to be sent more pictures. They were patient with me and I was completely satisfied that I made a great purchase and a really good deal. I will be buying Christmas gifts from them. I would recommend them to everyone.
Great PlaceFriendly, personable staff. Good selection of watches new and used in all price ranges.Good prices. Good repair and battery replacement services.I recommend it
Just purchased a Rolex Submariner 16610 from Steve from Sarasota Watch Company. Where do I begin? He gave me an unbeatable price, even after searching for months on the Rolex forums, nothing even can came close. The watch was flawless. Steve even polished and pressure tested the watch at no cost. If you want to buy a luxury time piece, without having to deal with morons from an AD, at a price and a piece of mind knowing youre getting the real deal, go to Sarasota Watch Company. I live 3 hours away and I know all of my future purchases will be from Sarasota Watch Company.
Best watch store Ive ever been to. They do the entire 9-yards. If I needed a new Rolex, Tag or anything I would have it ordered here! Forget mayors, throw them out the window. Not to mention they have one heck of a used collection in-store all the time! You cant beat the prices either. This is real customer service. They make this much more than a hobby and you can tell that every employee here is passionate about what they do. Thank for Sarasota Watch Company for making collecting watches a passion of mine!
Did some jewelry repair for me, very affordable and knew what they were doing.Very nice and professional people!
What a great experience with this store. In 2016 I was on my second deployment overseas, I was in desperate need of a watch battery for my G-Shock I bought the year prior. Luckily I found Sarasota Watch Company. I got in contact with them and sent my watch via mail. I received the watch back later that week free of charge. I also received a personal note thanking me for my service. This is the ONLY watch store I will go to in Sarasota. Just upgrade to a new Rolex. they still remembered me. It doesnt get better than that.
Their watch selection is higher than grey market prices for a lot of what they have. Better off buying from an online retailer that is legit. Wouldnt go here for anything.
Great choices! Great price!! Amazing crew that is so knowledgeable!! The owner Steve was a pleasure to meet!! My next purchased will be from these guys!!!
Love this place, will always go back for any watch servicing!
After calling multiple watch companies throughout 3 counties i found Sarasota watch repair. Everyone else told me they do not work on G shock. They replaced my batteries (yes thats it) while i waited, not 2 weeks like the competition i found that did work on them. Super impressed, also found out they take trades and have a very good selection of high quality pre-owned watches. I will be back to purchase a very nice Tag.
AS a buyer of high end watches and a collector for many years I was quite pleased to find a store that serviced Rolex watches. I was new to the area and really did not know any one here. I visited the Sarasota Watch Company was was greeted with a friendly smile and a warn and genuine Good Morning I was taken back by the inventory of amazing watches. It was to me, a watch Paradise. Being the cautious person that am, I inquired more about the collection of fine watches and asked if they would not mind opening the back of a few watches so I could examine them with a Jewelers Loop. They were happy to accommodate me. I could tell fairly quickly that these were very friendly people who had a passion for what they do. All my questions were answered and I bought a Pre Owned Rolex that I know I could turn around and sell for more money on eBay. Since then my experience has been awesome, I have bought and sold more watches from them. You can not ask for better service or deals. They sell at almost wholesale prices or darn near them. Check them out as I did and you will also be as happy as I am.
Went to Sarasota Watch Company today, 9/28/2020. Posted hours are 9AM-6PM. Store was not open at 10AM. Telephone message advised store was closed, after hours. Wasted a trip.
Best watch shop in both Manatee and Sarasota counties. The owners Steve and his wife Tatianna are both extremely pleasant and knowledgeable people!!! The rest of their staff is friendly and go out of their way to make your visit a true pleasure!!!They have a wide selection of watches available for sale, everything from low end watches to very high end watches. If they dont have what your looking for chances are that they will be able to get it for you.So if your looking to buy, sell or have your watch repaired Sarasota Watch Company is without doubt the place to go!!!I would certainly recommend this shop and suggest that if your in the area that you stop by and see for yourself.
Cant say enough about this shop that has wonderful personal service.watch and jewelry repair was done quickly with great prices. love the watch selection.
Knowledgeable, friendly & fair - what a great experience! I took my Rolex Submariner in, because the rotor was making strange sounds and was very pleasantly surprised. A very friendly atmosphere and an extremely knowledgeable master watchmaker make this a mandatory stop in Sarasota if you have trouble with your timekeeper. It was a pleasure to have Randy explain exactly what was wrong with my Sub and how he fixed it. I was very impressed by his expertise and that he took the time to talk to me. In the end, for a very reasonable charge, my watch ran perfectly - free strap cleaning and pressure test included - and I left with a smile on my face. This was definitely not my last visit to the Sarasota Watch Company.
I am very pleased with my watch repair. Great communication with quick reply to questions, repair was fast and accurate. Received my watch in perfect condition (restored to new!) and it keeps great time!
Ive used them many times. They have reasonable prices and excellent customer service. Highly recommended for anything watch related.
Got An Amazing BlancPain Watch From Steve, He Is Truly The Best In The Business.
Terrible experience feel robbed from these guys
Very frendly atmosphere. Employees easy to work with. I brought 5 watches in for battery replacement without and appointment and were completed as I waited right in front of me by a true professional. VERY fair prices. This business Deffently understands customer retention.Thanks again, Ken in Sarasota
Excellent service, great selection, and awesome prices!
Great service on my watch
Needed a Crown replaced. Very Courteous, Professional. Any Watch issue you have, Want a new Watch, this is THEE Place in Sarasota.
Super Happy With The Luminox My Wife Got Me From Here For My Birthday 😍 I’ll Definitely Be In To Collect More This Year 🤷🏿♂️
Got a very reasonable quote for watch servicing. They have my business!
Found the perfect bracelet here, great selection of jewelry!
Honest business, I have been with them for over 3 years. Beautiful selections!
These people just totally know watches. Knowledgable, fair, appropriately priced and prompt. I have total confidence in them. They are the go-to watch repair place. They also have a beautiful selection of new watches of all top brands.
I Need A New Battery In My Omega On It Because It Couldn’t Keep The Time, Also My Crystal Was Scratched Up From My Working With It On. They Replaced It For An Amazing Price 🙏🏿
I got my dream watch at this place a 1991 Pepsi Sub I’m so happy I stopped in today.
Just purchased a brand new Seiko dive watch from Sarasota watch company! Loved the poeople and the experience. Extremely friendly, professional, and knowledgeable with every question I had. All around the best way to buy a watch.
Best watch shop in the Sarasota area. If you want a Rolex - this is the place to go. Large selection, good prices, nice staff.
They treated me professionally and nicely, was done quickly adjusting my two watches