Top notch service. When an issue came up with my dining room fixture, Mary and the rest of the folks at Franklin Lighting went above and beyond to make sure it was remedied. They couldnt have been nicer and more professional.
If you cant find what you want here, I dont if youll find it. An outstanding selection for every room in the house. We purchased new bathroom lighting and two wall hangings. This is quality product at reasonable prices.
Great selection, good knowledgeable sales staff
Love this place! Mary Tucker is the best! 😊
LEGENDARY Customer Service is what this retailer is allabout. They have a customer forward and focused attitude, TREMENDOUS and CLASSY product offerings and a warmth and kindness seldom felt in retail today. A sales associate, BARBARA, is BEST in class, bar none.What a treat, in this current environment, to meet and exceed customerexpectations as Franklin Lighting consistently does.
Best Light store around!! Every time we are in the area we go here. They have so many unique items besides lighting. The prices go with the quality of the items you get. This place is amazing and I would recommend anyone to stop in and take a look. Guaranteed you will find something you like even if you just stopped by to browse.
A lot of the lighting options are dated and the staff was rude and dismissive. I was looking for many different lighting options and only found one lamp
Really impressive collection of fixtures for the home or wherever. The fixtures tend to reflect a limited range is of styles, from mid century to contemporary with some really innovative sculptural LED lighting. If you love chrome and crystal, no matter your lighting situation, the showrooms will offer you many choices. Unfortunately, theres very little color and the mission style lamps we were looking for were not represented.
Great selection! Very helpful but laid back sales approach by the knowledgeable Mary. We have a bit of thinking to do about what we really want but will be back when its time to buy!
We have a new home and bought some lighting here and were so happy with our saleswoman, Dianne H.She was very informative and helpful in my decision making. She had great ideas and was very friendly.Pricing here and selection is wonderful, not only in lighting but also for accessories and paintings. We couldn’t be happier!
Great selection, excellent service, fair pricing
Weve shopped at Franklin Lighting off and on for nearly 30 years and have never been disappointed.Most recently, Brenda recently helped us find the ideal light fixtures for our new home---matching each selection to the over all vision and design and providing guidance on installation details. Her expertise and customer service are exceptional. We highly recommend!
My wife and I are new to Sarasota and needed to purchase a number of lights and ceiling fans for our new home. We were impressed with the selection and pricing at Franklin. What really sold us was working with Brenda, our salesperson. She is incredibly helpful and knowledgeable. She took the time to understand what we liked, and were looking for, and helped guide us through the array of options available to find just the right pieces. We are thrilled with everything we purchased, and delivery went very smoothly too.
A tad expensive and staff are extremly helpful. Outstanding selection. Lots of sales items. If you want higher end lighting, this is your best option in the manasota area.
We shopped at this store recently & had a very pleasant experience. Our saleswoman Brenda was very helpful and not pushy! We ordered quite a bit. There is a wonderful selection of lighting, artwork & furniture pieces.Glad we have a store locally that has such a big and pleasing selection.
A special thanks to Brenda for all of her help in selecting the best light fixtures and fans for our new home! Her expertise and knowledge of Medallion floor layouts really made our choices much easier. We find it very easy to highly recommend her!
Terrific selection. If you cannot find it here, they do not make it. Barbara was most helpful helping us select lights for our bathroom remodel. She suggested sizes and helped us pick the right bulbs for the look we wanted. Will definitely recommend Franklin and Barbara to our friends.
I worked with Sarah, who was very helpful in my purchase of a new lamp and two pieces of wall art. This is my second time working with Sarah and I look forward to working together with her in the future. The store has an amazing selection of lamps, fixtures and wall art on the floor. I highly recommend this store for your home decorating needs.
If you’re in need of lighting (outdoor, indoor ceiling mount, bathroom, table lamp, floor lamp, etc.), make a trip to Franklin Lighting. You won’t be disappointed. The exterior of the store is deceiving. The place is massive and also has artwork, interior decorations, etc. They have an incredibly wide selection of lighting with different finishes (chrome, black, oil rubbed bronze, etc.). Barbara was great and let me browse, but also answered some questions for me. I’m in the middle of a home remodel and will undoubtedly be back!
What a great store with a huge showroom and incredible customer service! Diane W was our sales person, so helpful and informative. we highly recommend her.
Love this place. Many options. Diane W. helped us during our visit. She was very knowledgeable and professional. This will be our go to place should we need any further lights and fans. Thank you, Diane!
My wife and I worked with Sarah and Brenda. They were very pleasant and helped us make our decisions much easier. Brenda had a book with our home design in it so she could even tell the height of our different ceilings etc. A very satisfying experience. You will not be disappointed. We checked out all the usual places before going here. It was worth our time to do our homework but eventually we found the right place to make a proper decision. Excellent. Then professionally installed by Bill Polte.
I have been shopping at this store since 1995. I always get great customer service by their staff. They are always friendly, extremely knowledgeable and always seem to find exactly what Im looking for. The showroom is fantastic with a huge selection and very fair pricing. Thank you Franklin Lighting and staff.
Salesperson Brenda was extra ordinary. knew the inventory and able to answer a myriad of questions. patient with two old people who asked a lot of questions. FL itself has an amazing inventory--not just wide selection of lighting but art and bric a brac as well. Excellent taste in the selection, though too many frog table top decor for me;-).
High quality products and super friendly and helpful staff! Love our ceiling fans, outside lights and pendent lights that we purchased from Franklin lighting. Brenda was a huge help in finding fixtures to work with pre existing fixtures. We were pleased when we opened the boxes to install the fixtures. Everything was of high quality and we have had no issues. Can’t wait to go back!
Huge display of lighting and also the most expensive. We found other places with the same items for less elsewhere. It pays to do your research!
Darla at Franklin Lighting made our shopping for new lighting fixtures a pleasant experience. She is very courteous and knowledgable of all the lighting designs and finishes. She was able to help up pick out the best choices for our new home. Stop in and ask for her and let her help you out.
Darla did a fantastic job helping us pick out lights. She was very friendly and patient. Very knowledgeable about all your products. Thank you, Darla
Big lighting store with variety of products. Nice collection.
I walked through the whole store and no one offered to help me. But as I began to walk backup front everybody that came in the door a sales person was asking to help as soon as they walked in. I was in there looking for a dining room chandelier and 2 ceiling fans. Took my money someplace else.
Very helpful.
Great store with an incredible showroom. The best selection on the west coast of Florida, and the staff is top notch... We love these people
Great selection and helpful staff.
I had the best experience purchasing my lights and fans for my new home. Jessica guided me throughout the selection process and I could not have done it without her. She is professional, well educated on all of the products and her follow-thru is top rate. Every question was answered in a timely manner and her expertise helped me choose the proper lights and fans for each room. Her customer service is so top rate I would suggest Franklin Lighting to all my family and friends! Thank you so much Jessica for the outstanding experience.Thank you,Kathy Young
I would really like the owner of the company to contact me to resolve an ongoing issue with a refund for a deposit made on an order that has been open since 8/31/2019. Your staff should have my contact information. Thank you very much and have a great day.
Great selection. Prices are very good. Our sales associate, Mary Tucker, was extremely helpful. She had so much patience. Her lighting knowledge was so valuable to us in making our choices. She was terrific.
Huge selection. Good prices.
Visited with friends who found just what they were looking for. Friendly staff. Awesome lighting ideas!
Great experience so far at Franklin Lighting. We just started shopping for our lighting fixtures and Diane W has been a pleasure to work with, we will be back soon to make our purchases.
Sarah patiently worked with us to determine the lighting we needed for a bathroom renovation, and she and others followed up with the order and letting us know when it was in. The selection at Franklin Lighting is terrific, and we were very pleased with the service.
Its like going to an art gallery . Something for everyone .
We searched in countless places and on line for lamps for our living room that were nice, different and reasonably priced. We finally went to Franklins and am glad we did. Very large selection, nice staff. Found just what we needed and at a great price. Very happy!
An amazing store with lots to choose from. Stopped on today to exchange some lampshades. Lovely, friendly staff. I highly recommend this store.
Brenda helped us and was great! Awesome selection, great prices, and Brenda took her time with us and helped us pick out the perfect light fixtures for our home!
Worked with Brenda. She was smart funny and very informative.Great selection also
Always a must stop when looking for amazing diverse lighting at good prices.
Nice showroom but unwelcoming staff. In spite of the fact that I need a whole house full of lighting, the saleswomen were more interested in their own personal conversations. They seemed put out when I asked questions. I’ll be buying elsewhere.
We have purchased upscale whole house lighting and fans, and then went back for more lighting and more fans and remain THRILLED with all of the superior products and great prices at Franklin Lighting. Most of all, we are extremely grateful for the remarkable professionalism, attentive care, knowledge and terrific advice given each time to us by sales associate THERESA! Never have we been treated so well and assisted with such kindness regardless of our many questions and concerns. We have shopped in 5 other professional lighting companies in the surrounding Sarasota/Bradenton and--though good--none of them could match Franklin Lighting Company in product, price or professional staff expertise. And no...we are not related. I am just a 71 year old picky male consumer with lots of experience in this field. Go see for yourself. Thanks for the opportunity to share. Robert
So many beautiful light fixtures. Jessica, sale rep was exceptional and very patient in helping us with our selections.
Most amazing selections and styles. Great helpful but not pushy sales Pam
We are building a new house and went there on 8/24/2019 to pick out our lights and fans hoping to stay close to our 16k allowance.Mary met us when we entered and she seemed put out that we were wasting her time. Mary asked who our builder was and then said well I’ve never heard of them. Once we asked her what other kind of light could we put with near a $2,000.00 fixture we chose. Mary looking at us like we were absolute idiots replied, anything you want and walked away.Mary, I’m sorry we put you out.
Surprisingly extensive inventory In variety in this Show Room. Very knowledgeable sales reps.. Easy to shop here.
Excellent variety and very helpful staff! We worked with Mary and she is wonderful! Very happy with our selections!
Been there 3 times, took great care of us each time. Ask fo Pam.
Excellent and very versatile . Very good prices and sales people very good. Will be going back. A lot of very nice products.
Very nice store. Prices are on the high side but the quality is much better than Lowes or Home Depot.
Best place for beautiful lighting and much more. Employees are super nice and very helpful. There what makes a business successful!
Knowledgeable and friendly staff. Largest showroom in Sarasota county. Worth visiting....
Found a beautiful lamp. Lots of pretty stuff and reasonably priced too. Thanks Jessica!
Very helpful. Printed out information for us.
Great selection, staff vary helpful and friendly. Highly recommend it for all lighting needs
Tons of lamps & fixtures. Very nice sales people. Both my mother & I purchased lamps and will return.
Real knowledgeable and helpful.
Great choices. Very courteous staff.
A little hard to find, good selection of traditional, contemporary, and Florida specific lighting and fan products.
Nice place. Lot of choice in lighting and fans. From lower to high-end they have it
We have purchased several lights from Franklin lighting in the past and enjoyed their selection and quality. We returned yesterday to purchase a light for over our dining room table. The reason for 3 stars instead of 5 is due to the sales representative (receipt said her name was Mary). I wanted to reduce the size of the light because our dining room is small. She acted appalled that I was looking at light fixtures too small for the table, and repeatedly told me that I was wrong to look at smaller fixtures. I finally had to stand up to her and tell her that is your opinion. I settled on a fixture that she literally turned her eyes up at. Perhaps it was just a bad day for Mary. If you are not a strong personality she could definitely over sell you. The lady in the back that packaged and loaded our fixture was STELLAR! Final note: The fixture is up and perhaps actually slightly bigger than I had in mind for the space, but I can live with it.
Great such a wonderful display of all types of lightning and wall art. Customer service excellent.
My husband and I purchased four fans at Franklin Lighting over two years ago. At that time the sales people (Mary and Louis) were most helpful in understanding our needs and style preferences. Recently, one fan stopped working at which time we notified Franklin. They immediately scheduled one of their service technicians, Paul, to visit our home to trouble shoot the problem. at no charge to us! He very quickly discovered the difficulty. The remote had somehow gotten un-programmed at which point he quickly reprogrammed it and the fan started right up. He showed me the simple reprogramming process in case we need to do it again. Hooray Franklin Lighting!!
Great place to shop for fixtures & fans
Definitely call before you go. Their web site shows 41 ceiling hugger fans. We drove 45 minutes to be told they didnt sell hugger ceiling fans, that all fans come with a minimum 3 rod.
Super selection! Great prices. This place has the good stuff!
Huge selection of gorgeous lighting. Super helpful salespeople.
I always find what I need at Franklin Lighting, even when what I need has little to do with lighting. If you want a piece of art, chatzky, small piece of furniture...or lighting, check them out!
Great big selection of lights and mirrors. I bought 2 mirrors.
Nice selection. They have a wide variety of options for any style light.
Fabulous selection! Great service ❤️
Fantastic selection of lamps but cheap product and high price.
Large selection on lighting and home, decor
Amazing selection, way better than home Depot. Friendly staff with expert knowledge.
A museum of light fixtures and accessoriesspectacular.
Great choices with experienced consultants
Great store, lots of lighting
Impressive showroom. So many lights to choose from.
Very nice selection!
Great selection and the staff is very helpful and accommodating
Great for large selection of light fixtures.
Great selection!
Excellent selection!!! Kind knowledgeable staff...Blows box stores away!!!
Very nice selection of Lights.
Good selection of fans and lighting on sale
Good selection.
Fantastic selection and service.
Lots to see
Nice people
Huge selection, helpful staff