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Nemer Chrysler Jeep Dodge Ram of Saratoga
617 Maple Ave, Saratoga Springs, NY 12866, United States
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Nemer Chrysler Jeep Dodge Ram of Saratoga
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Ed
Review №1

From the moment I walked in, I knew I was going to have a great visit. Everyone was pleasant and very helpful. My salesman, Stephen, bent over backward to ensure I was happy. The process was very thorough, and smooth. I feel that I got a great deal, and yet the dealer was able to make a profit. I would recommend this dealer to anyone

J.
Review №2

The parts department at nemer in Saratoga was very helpful and accommodating for my requests. They offer a full selection of standard in stock parts as well as ordering of parts for Fiat Chrysler vehicles. They also offer additional services beyond the capabilities of the dealerships further north in the Adirondacks.

Ma
Review №3

Stephen King and the sales manager Mark were incredible! They both made sure that we were completely satisfied, covered all our questions, and gave us an awesome deal! Super easy to work with, thanks guys!

ho
Review №4

Stephen King from Nemer CJDR of Saratoga was super helpful and made the buying process go super smooth! I highly recommend them to anyone looking for a new vehicle! Thank you all do much for getting me into the truck Ive been looking for! Its perfect 😁

Pa
Review №5

Straight forward and honest. It was nice to not be lead on a wild goose chase.

Jo
Review №6

My Sales associate was Stephen King and he was AWESOME!!! The buying process was quick, pressure free and he was so friendly!!! I highly recommend Nemer for your future car/Jeep purchase and ask for Stephen King(yes is his real name:)

Sa
Review №7

The most amazing and helpful people I have EVER dealt with! I always worry about going to dealerships and it taking up so much time and or not really knowing what I’m doing. But these guys made it completely comfortable and painless getting me into my new Jeep! I am so grateful I went with Nemer and I will continue to do business them!

La
Review №8

I got my very first car here at Nemer! Nemer provides top of the line customer service. Really went above and beyond to get the exact car and details that I was looking for. Highly recommend, I wouldn’t change anything about the experience

ma
Review №9

We are very pleased with the service that we received from Steven. He was polite, courteous and dedicated to selling a car to us. Steve sold us a car that we needed for our family. He worked the extra effort to help us with the sale and to obtain it within our price range. My grandchildren came over today and they fell asleep in the back seat on the way home. Thank you for your service Steven is a excellent Salesman. We appreciate your service I feel that it was worth the effort to buying the KIA Forte.Peter and May Riley

Ke
Review №10

Excellent people excellent place to buy a car very good experience second new car bought from them

Ni
Review №11

Very happy with this company Nemer helped me get a brand new car when I thought it was impossible!!!

Ka
Review №12

Absolutely horrible. When a salesman starts arguing with a customer on the showroom floor. Lost 2 sales with poor customer service skills! Needs to go back to skills class 101! Will give our money to people who know how to treat customers with respect! Definitely sharing this post!!!!

Ma
Review №13

Marshall and the Nemer team were polite and helpful. The answered all my questions. My truck buying experience was top notch

Ke
Review №14

Very pleased with the service we received. We had an issue that was covered under our extended warranty. Jen worked to get our repair covered and get us back in our vehicle as soon as possible.

Je
Review №15

Heather was great. She was able to fit me in first thing this morning, fully understood some questions I wanted addressed and got me out the door in 1.5 hrs as promised.

Br
Review №16

Just bought a 2021 Grand Cherokee. The entire process was extremely easy and efficient. The team worked together and got us out with a new car in record time. It was an amazing experience. I will recommend Nemer CJDR of Saratoga to everyone I know. Thanks guys!

Ta
Review №17

Always a great place to do business with. Just got our second Dodge Ram from them. Tommy is great!

An
Review №18

I live in the NYC area, but made the trek to Nemer in Saratoga because they had the Dodge Ram 1500 truck in the exact configuration I was seeking. I couldnt have had a better experience working my sales rep over the phone and closing on a new truck at a great price. Picking up the truck was simple and efficient. The entire team at Nemer were helpful and friendly. I live 190 miles away, but will return to Nemer for future car purchases.

Va
Review №19

Just leased a 2021 Dodge Charger Staff went above and beyond to get the payments where I wanted. Very friendly environment. They will definitely have my business again

Th
Review №20

Had an appt arrived early waited so long they ended up forgetting about me and also when do they charge just to look at replacing tires was hoping for 4 new tires that didnt happen and they wanted to charge for a recall also.

Be
Review №21

Service Agent Leon Gates was a pleasure to work with.

Me
Review №22

Always on time and easy appointment times!

Ma
Review №23

My husband and I have been shopping around for a Ram for the past two years. After much research and scanning inventory across NYS, Vermont, Mass, and Connecticut, we found the truck we wanted at Nemer... and in less than 24 hours, we drove it home!! Stephen Fountaine is knowledgeable, easy to work with, and came in on his day off to help us get the vehicle when we wanted. Proud RAM owners :)

La
Review №24

Professional and polite salesperson.No-pressure, They listened to me and my concerns and made me feel comfortable while answering my questions and educating me on things to do if there be any changes and or if I want to make a change. I am still in shock that I now have a brand new suv in my parking lot from Nemer. I would encourage others to do business with Nemer b/c they are trust worthy and awesome to the need of customers.

Ja
Review №25

Guys were great. In and out and they explained everything in detail. 5 star for customer service. I left 4 stars because these guys represent Ram and my truck had a recall. The fix Dodge recommended was one of the most rediculouse and half **s, hack jobs I have ever seen. NOT theses guys fault but guilt by association.

An
Review №26

First of all, Heather who answers the phone is amazing. Very helpful, DOESNT rush you off the phone gets to the point and does her job. She was a pleasure. The service manager, is also a wonderful person and the work done here has been nothing but flawless. Great dealership. Thank you.

Ma
Review №27

Leon went out of his way to provide the best experience possible.

al
Review №28

I went to test drive a used Jeep here, called had an appointment set up the day before and explained to the women I’d be driving 2 hours to come look at this Jeep. The following morning comes I drive 2 hours and get to the dealership at 9am. Upon arriving a man greats me with a mouth full of food. I sit as he pulls up my appointment information. Seconds later he claims the car was sold yesterday. No one had called to inform me and the Jeep was still on the website. once I expressed my emotions on the situation the guy just walked away from me saying nothing. The staff are very rude and unprofessional. I don’t recommend even looking at a car here big waste of time.

Am
Review №29

Fabulous service these guys moved mountains to get me into the perfect vehicle I can’t thank them enough. Charles spent weeks searching for the perfect vehicle for me and Joe in finance worked hard to get me where I needed to be. Great and easy car buying experience. I highly recommend.

Br
Review №30

I had set up a test drive with this dealership at 1:15 pm, on a Tuesday. I arrived and to my surprise, the car was in front and waiting already! Salesman, Tommy, introduced himself, showed me around the vehicle, introduced me to the controls and features then let me take it out to drive. The rest is HISTORY. I cannot say enough about how easy this was. I also had a leased vehicle at the time with 2 more payments left. They were able to get me out of that lease even though it wasn`t the same manufacturer at all, which I didn`t know they could do, but they did. All the staff was amazing, friendly, VERY knowledgeable and in just about 4 hours, I was done and driving away with my New Jeep Cherokee Trailhawk! It is fantastic. I am SOOOO Glad I came here. I`m sure I`ll be doing business with Tommy and Nemer for YEARS AND YEARS to come. Great buying experience, and ZERO pressure!! Tommy got me exactly what I wanted! Thank you Nemer!!

Ka
Review №31

Great service. Easy to book, one stop fix and friendly service. They even sent me a video of what they had done. Thanks!

Ni
Review №32

Extremely helpful and quick service department. Actually charged less than their own estimates on service and didnt nickel and dime at all. Will definitely use them anytime Im around Saratoga

Z3
Review №33

Two weeks for a oil change. What a joke.

Pe
Review №34

Stephen Fountaine was awesome to work with!

Se
Review №35

Was in search of a truck for towing. Scott and Leon made this search effortless. The service and truck received blew away all expectations. Theres so much I could say about this experience, but simply put, with this being my third car purchased at various dealerships in the area, I will not be going elsewhere in the future. I honestly left feeling that they helped me get through the process, not just sold me a truck.Top things I experienced that I felt were above all other dealerships that I have experienced...Honesty-of what I need, of what I can afford, and if there are any other options.Sales Pitch-From the size/style of the truck to the extra accessories that were offered, I never felt that they were pushed, or that my wants were not heard.The added touch as this is not a necessity of car/truck shopping it is amazing when its provided. This was the part where the guys found a way to connect (ours happened to be food trucks) It just made the experience much more comfortable.

El
Review №36

Service department was outstanding! They could not have been more helpful when I really needed the help! My car broke down, they took it right in, offered a loaner vehicle and got me on my way. I am so grateful. Will recommend and return to them without hesitation!

J
Review №37

Showed up at 4pm with a trade in and Jamie and Tommy had me out the door and in a new Ram within an hour. Service has been just as quick. Excellent dealership will be back for all my future vehicles.

Ro
Review №38

I had the pleasure of bringing my 2017 Pacifica into Nemer Chrysler Jeep Dodge Dealer in Saratoga for a detailing & a few minor things to be checked. My car was previously brought to a dealership in Clifton Park for servicing. I had the pleasure of meeting Steve, a service advisor. He was very pleasant and answered all my questions as I grilled him on his service department and their honesty. I decided to give them a try, as it’s only 2 miles from my home. I dropped my car off on the scheduled day & was give a ride home from Kyle, who I found out would be doing the detailing. My car was full of dog hair & dirt. Eight months of Collie & Golden Retrievers hair. Kyle made my car look like brand new inside and out! He even delivered it to my home when it was completed. I was treated like family. I’m am so impressed with the level of service, professionalism & pride they took with my vehicle. I’ll be a permanent customer. If you want your car to look brand new, inside & out, see Kyle. You will be extremely happy!

Vi
Review №39

My first time at Nemer’s of Saratoga as we just moved into the area. I was impressed how friendly and thorough they were. Check in was easy, they performed all the services I asked, honored a Mopar coupon and even fixed a leak around my rim that I couldn’t find. Overall they were great and I recommend them, especially to other Ram owners

Th
Review №40

Leon was awesome,and straight forward.Appreciate that

Cy
Review №41

I was very pleased with the service provided at the Nemer Dealership. Sean Radcliffe took care of everything and it all went very smooth as my vehicle was in for a very big repair job and I was very nervous. I would recommend them for all of your needs.

k1
Review №42

Needed a simple program done which another dealer wouldnt do. Called Never and they go it right in. I was there a half hour start to finish! Thank you for a pleasant experience!

Br
Review №43

Jen is a great Service advisor. Today was my most professional service interaction to date. Quick, professional and courteous. Great job, Jen.

Ma
Review №44

Shawn is great to all of his customers and treats everyone with respect !! Really quick oil change and tire rotation ...in and out very quickly...

Ma
Review №45

My wife and I had the pleasure of buying a Jeep Wrangler Unlimited from Leon Gates at Nemer CJDR in Saratoga. This was the easiest car buying process either of us has ever had. Leon and the entire staff were friendly, fair and went above and beyond to make this a fun and personalized experience. Leon never pushed anything on us and understood what we wanted and how much we wanted to spend. If you are in the market for a car/truck, I highly recommend that you go see Leon Gates at Nemer in Saratoga. Thank you!!!

Ro
Review №46

Its not worth it you look at Kelley Blue book at what your vehicle is worth and they want to give you a lot less than what the vehicles worth like $15,000 less and then want you to put down $15,000 on the next purchase who does that

Br
Review №47

Extremely satisfied with my purchase got exactly what I wanted !

Ri
Review №48

My service writer was Sean, He was Great and professional. I asked to have my tire pressures checked, not sure if it was done. All tires were a differentpressure.Otherwise a good job by the mechanic.

Ch
Review №49

The staff were friendly and accommodating and went out of their way to work up a very fair deal on my trade-in and new lease. Tommy was patient and not at all pushy. Overall, a positive experience and worth the drive to go there.

Do
Review №50

Would never buy another car from them never give you a price up front evertime we asked they would want to know what we can put downThat should have nothing to do with the price

We
Review №51

Hard to work on auto. Great job!

Ke
Review №52

I found our sales people, Lot and Steve, to be very engaging, knowledgeable and detail-oriented. During our search for a vehicle we visited several dealerships. Nemer was far and away the most Covid-19 compliant. I can strongly recommend paying them a visit

K
Review №53

Just bought my new vehicle there. Tommy C. was amazing.

Ru
Review №54

Kudos to Jen and the rest of the service team at Nemer CJDR. They were able complete warranty work on one of our vehicles in a speedy, courteous and professional manner, making for a pleasant experience.

Je
Review №55

I went to buy a jeep with no idea of what I wanted for options because I have not bought very many new cars. I ended up working directly with Emily who was very patient and worked hard to get me into the right jeep. I am very happy with purchase :)

Ha
Review №56

Had a great experience with everyone at Nemer CjDR Saratoga. Gatesy (Leon Gates) was amazing to deal with, very friendly and knowledgeable. The whole team was very supportive and helped from start to finish. We could not be happier with them. 🙂

Ly
Review №57

Best experience leasing a new Jeep from the minute I got there to driving out. Salesman Scott Rose was great and very informative. Can’t say enough about this location. Finance officer made it easy and painless as it should be. Thank you!

Ma
Review №58

I highly recommend Nemer!! Their service department is wonderful, friendly, and honest. Shawn was great to work with.

Ph
Review №59

I chose Nemer to have some work done on my car because their online profile was very good. I could have gone some place closer to my home, but it was worth it. They were very polite and nice. Fast and efficient with service. Highly recommend to choose them.

CC
Review №60

Heather is a new consultant for me. Her service was just as excellent and courteous as Jen’s. She took care of me twice in the same week for two separate vehicles. We’ve been service customers for 5 years now.

Ma
Review №61

I have been contacting this place for almost a month now after receiving a new part that ended up needing to be to returned. I have called and left numerous messages to the “returns” guy and he has yet to call me back. My package that I sent back was delivered to the dealership on December 18th and it is now January 13th and I have still not received a refund yet. Very disappointed and certainly do not recommend purchasing any part from this dealership.

Br
Review №62

They replaced my radiator fan under a recall. I dropped my care off and it was ready to go before lunch! I have have had my Jeep serviced there several times and the staff are always prompt and courteous. I would definitely recommend!

Ka
Review №63

I had a wonderful experience with Steve in Service.I was in for service on my vehicle and he was very polite and courtious. Steve got my vehicle out in no time

No
Review №64

Got an oil change done, very quickly and at a great price but when I picked up my truck there was grease on the seat and grease finger prints all over the wheel, hood and door panel.Would have given a 5 star review if the truck was wiped down after the service was done.

Ta
Review №65

Very quick service compared to other dealerships I have gone to for oil changes. Highly recommend

Ji
Review №66

The crew at Nemer, as always, took great care of me! Just picked up my brand new Wrangler today. Great buying experience!

Vi
Review №67

You do need a mask but you are able to wait for service to be done.

ti
Review №68

I love Nemer CJD! I had a car accident last summer and within days Tony, Josh and the staff got me into the perfect vehicle for my life and budget! At every turn theyre available for support, service and to make sure everything is going great!! Not to mention the complimentary first oil change!! Cant thank you all enough for the wonderful service!

ju
Review №69

Great service, every one is friendly. This was. my second time I purchase a vehicle fromthem. Will tell my friends to go to them

To
Review №70

Explained everything to me, thorough and quick!

Ra
Review №71

It couldn’t be easier to buy our car. Our salesman, Eric, had everything ready in record time and we drove our car off the lot the same day we found it. I also have to acknowledge the service department. The manager, Todd, was very accommodating and courteous as was the service staff as well. Overall our experience with Nemer was a positive one and I wouldn’t hesitate to go there again.

Ed
Review №72

Quick, honest service. Very quick scheduling.

to
Review №73

Great place to buy a car. Salesman were helpful without being pushy. Took time to show me everything on my New Jeep Grand Cherokee. If u are looking for a new Jeep or Chrysler I would buy from Nemer.

Kr
Review №74

This was a Very positive and easy experience in car shopping that we’ve never experienced before. Very happy with the sales department and how they let us make decisions without feeling pushed in the process. I would recommend them to anybody that’s looking for a new or used vehicle they are very accommodating

er
Review №75

Excellent service answered any and all questions, very happy customer Definitely a Repeat Customer

Ci
Review №76

Always a pleasure doing business with Nemer. Awesome service and experience as always.

ch
Review №77

The experience was excellent! The staff was very professional helpful. Really easy to make choices without any pressure, definitely recommend for future car buyers

ge
Review №78

Dont waste your time. Typical car dealership lies lies lies.The service center should separate from the sales because those guys are great. But the sales team is such old school liars. Dont waste your time

Ch
Review №79

We would like to invite and welcome you to be a member of the Nemer Motor Group Family. Where Customers and employees are treated with the utmost respect courtesy and integrity at every opportunity. Where ideas meet innovation. Where a complete vehicle experience is our Passion..

Cl
Review №80

This was honestly the best car buying experience I have ever had! I bought a 2020 Ram 1500. Tom Cordero was my salesman. He was not pushy, he was upfront, honest and very professional. I test drove the truck and loved it. My credit had some challenges but the finance manager was able to get it done for less than my max payment. I went in a couple of days later to fill out the paperwork and pick up the truck. Everything was done very quickly. I was in and out in less than an hour. The truck was very clean, and even warmed up for me. I will be a returning customer and I will recommend Nemer to all of my friends and family.

Jo
Review №81

Never have a problem. Jen in the Service Department is super nice and efficient. Prices are very reasonable. I will not go anywhere but Nemer.Just bought new Gladiator. Best shopping experience ever. Jamal the salesperson was very knowledgeable and I got a great deal the same day. The Jeep Gladiator is awesome.

He
Review №82

Big Thank you to Tony Danna and everyone at Nemer, very helpful and friendly. Got us into a new vehicle in no time!

Ju
Review №83

Having just moved to the area from out of state, I was concerned about finding a quality dealer to bring my Jeep to to get serviced. I’m so glad I found Nemer of Saratoga! They had plenty of appointment slots to choose from. Once I dropped my vehicle off, they were in constant contact with me and provided frequent updates about the status of my service. They were able to service my car quickly and it drives like new again for an affordable price.

li
Review №84

The staff is always very helpful, easy to work with and quick. Every time I bring my car in they are organized and always keep me informed about wait times and any repairs. I will definitely be coming back to get my next Jeep from them.

De
Review №85

They found and fixed the problem with my car air conditioning.

Ro
Review №86

I had routine service and NY State inspection performed today. Dropped my vehicle off and received a courtesy ride home and back to the dealership. Staff are always friendly and professional and I like their prices.

li
Review №87

Best experience ever. Brian was very knowledgeable about the jeep he answered all our questions . I would recommend all my friends to ask for Brian.

Ja
Review №88

Shawn went above and beyond to get our Jeep Cherokee repaired. He kept us informed of the status from the diagnosis to the Jeep being done. Totally satisfied!

Be
Review №89

Todd the service manager was great. Service was clean, friendly, knowledgeable and Quick

Me
Review №90

Great service, staff was very helpful.

Ma
Review №91

Nemer has exceeded my expectations since the initial purchase / lease of my jeep. Service has been excellent. I was just called about a recall and was able to get it scheduled next week and a loaner car. Very much appreciated. The service has been wonderful.

Sa
Review №92

Nemers service department is top notch as always. Prompt, courteous service is always received and is much appreciated. Great job Nemer!

Ta
Review №93

We went to Nemer due to another jeep dealership not even coming out to ask questions we werent even at Nemer for 5 mins and a guy walked out and it was a very good experience we love our new renegade the process was quick and easy

Mi
Review №94

Excellent; I just moved here from Cincinnati and put a ton of miles on my new HEMI RAM 2019. I was working from home and they were able to squeeze me in for a quick oil change. They also looked over the truck for any recalls.

Ad
Review №95

Great sales experience with Tom,Charles and Joe!!!

St
Review №96

All good. Nothing major but work done quickly.

Jo
Review №97

Steve the service manager was very good. Kept me informed on the work being done. Unfortunately the job couldn’t be completed due to a part back order. Very friendly service.

Jo
Review №98

Everyone i dealt with at Nemer in Saratoga were excellent,! Highly recommended,.from my Sales consultant Tony, Sales manager Lot, to Finance Joe, ..made it and easy, enjoyable deal, !

Ro
Review №99

Wish I could give a zero star- Both the finance manager and salesman directly lied to us multiple times on the structure of a new type of loan. Do not send your business here EVER. Deceitful as can be and the whole time I thought they were great people. Very very disappointed.

jo
Review №100

Lied to as a military member about my lease and how i could get out of it and what was expected and terrible service

Information
100 Photos
100 Comments
4.5 Rating
  • Address:617 Maple Ave, Saratoga Springs, NY 12866, United States
  • Site:http://nemerchryslerjeepdodgeramofsaratoga.com/
  • Phone:+1 518-584-2121
Categories
  • Brake shop
  • Jeep dealer
  • Car dealer
  • Car service
  • Chrysler dealer
  • Dodge dealer
  • Ram dealer
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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