Great shopping experience! Joyce ( the owner) was awesome! Helped me pick out exactly what I needed. This place is awesome, we will definitely be back. Thanks again!
Beautiful shop with a lovely hat selection. My only disappointment was that the shopkeeper followed us around very closely, which made for an uncomfortable, and therefore short, shopping experience.
Visited this place while walking around to check out the area. I had seen some nice fashionable hats on Instagram and wanted to see how the style would look on me. This shop’s selections are very broad and unique. I spotted a style that I liked and the staff helped me find similar styles to try until I found the one that felt like “it”. I had a great and comfortable experience and highly recommend this place.
This store is one of the most unfriendly, stuffy places I have ever encountered. Very rude staff member constantly telling you to put two hands on the brim of the hat, meanwhile I had my one year old baby in the other hand. Awful service. Terrible experience.
Amazing selection of summer and winter men’s hats! The staff was so helpful too. ❤️
LOVE this store. One of my favorite. Alot to chose from, and fantastic service. Have purchased quite an assortment of hats through the years.
Overwhelming selection of men and women hats. Very knowledgable and friendly staff. Gents - if you want a hat for the horse races (cause thats what you do...like me) or your significant other wants a big fancy hat, this is the place. If you cant find a hat here, you cant find a hat. Period.
Everything Hats and more. a unique store to visit right on Broadway. Everybody need a good hat for an occasion. In the sun for the track visit? lots to choose from. I love the hat light over the counter too. I want one.
Interesting shop with even more interesting people. If you like hats you will love this place
Very rude and unfriendly owner (Joyce) real wingnut! My recommendation is to shop somewhere else to find: Better prices, Better products (Not made in China, and Cruelty Free) Better customer service!
Best selection of hats and more. I cannot wait to go back. Sales people friendly and helpful.
Amazing selection of hats and excellent customer service. Prices are on the high side but you do get what you pay for.
Nice accommodation sales staff and wide selection. Some real animal furs used.on hats ! I noticed a protester standing outside on Saturday who encouraged us not to buy animal furs. We did not purchase anything on this trip anyway.
Lovely selection of high quality hats. Personal service, which is hard to find these days. I purchased two hats, and will go back for more.
Come and visit us. We have a wonderful selection of hats and accessories for both men and women! I work there, but all of us will take excellent care of you!
A thoroughly unpleasant experience. Choose a different establishment with a better owner. I felt very uncomfortable.
I never thought hats could be so cool, this store is awesome and the selection of hats were out of this world, it felt like stepping back in time. I highly recommend a visit here to purchase a hat before attending the race course.
Awesome customer service, great selection of fine hats. My hat off to Laura for helping me with fit and selection.
What a fun place with best hat selection around.
I bought a hat there recently. Excellent service. Though I live almost 300 miles from Saratoga Springs, I will be returning to Hatsational to make another purchase soon.
This is my favorite store in Saratoga! Love this place! Such nice people!
Neat hats, terrible and judgemental salesperson. Not a casual experience. Would not recommend.
The very classy and eccentric owner is the delight to this very well stocked and trend setting hattabulary!Rivals European shops of same kind.
Do Not Go! The owner and her crazy old husband are insane!!
Every now and then we all get side tracked regarding a human error but if we tell the truth, most of us want to eliminate the drama associated with the complaint and just move on to a solution. That is what happened to me with Hat Sational. The Owner and I had reasons to be crossed with each other but at the end of the day, the complaint was resolved satisfactory . This may not happen with every vendor but it did happen with Hat Sational. Thank you for seeing the replacement product of reached me tracking it from your hands to mine.
This Rev Durrah f rom New York City. I purchased a necklace from Joyce at Hat Sensational. She told me it was a special necklace from Italy. I wore it to church and it began to give my neck a rash. I called her to ask her to take it back and she had a 15 year old kid to return my call. She never contacted me...not once.. On the second time I wore the necklace, the necklace magnectic clasp broke. At that point, I wrote her a letter asking her to return my 200 and I returned the necklace. . She acknowledged receipt of my necklace and indicated she would return it. I never heard back from her again. I sent her a letter marked certified and she refused to open it and had it returned to me. I am out of 200. oo for a fake necklace. She refused to answer any calls and to exchange or refund my money. This transaction and necklace, plus all her her smiles were fake. I plan to pursue getting my money returned or necklace replaced. I plan to make these reports formal on the experience I had with Joyce and the Hat Sensation located on Broadway in Saratoga Springs. This purchased was made a year ago. Todate, Joyce has not replaced or returned my money5/19/17 Buyers beware.
Never seen so many hats in one place!!!
Fun and unique
Hats galore