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Target
400 Lynn Fells Pkwy, Saugus, MA 01906, United States
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Target
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Ev
Review №1

We were helped not only with a smile but most importantly with a solution. Not only did they demonstrated team effort by looking for someone with either more experience or a solution, but the girl that finally knew what to do, showed the rest how to solve.

Ch
Review №2

Placed an order for 2hr in store pickup. I arrived and was told they are 6 hrs behind. I could cancel my order and repurchase the item. Meaning pay for it twice and wait for their system to refund me several days later. Oddly I was told I wouldnt be charged until my order was complete, then i received notification a charge was made to my account. Megan didnt seem to care about my order, I felt brushed off. Shopping at Walmart or Amazon in the future...btw website still says 2hr pickup as I am writing this while other locations say 6hr or tomorrow.

On
Review №3

Found pretty much everything we needed, and the store was clean and not overly busy. The hard part was actually getting in to the store. The automatic doors were not responding to the three of us. I had to walk back and forth until the sensor finally decided to grant us access to the store.

Da
Review №4

So this is the target I’ve frequented and prior to today I would have never considered to write a review. However I think it is fair to warn people of color specifically Black people about the associates there who think it is okay to profile and follow Black people around the store and at check out. Today I purchased a .7 cu microwave for my office where I work as a mental health practitioner with his Doctorate with my partner who is a nurse. Why is this relevant because no matter what your career or income they will see us as criminals. While checking out a young white male associate no only hovered during self check out ignoring individuals who where white but literally bumped into is and hit us with hangers that he threw into the bin where we were until we finished checking out. This level of treatment is unacceptable and dehumanizing. I am filing a complaint with the company but POC’s be warned shop here at your own risk.

Ma
Review №5

Easily found what I was looking for in stock. Asked for help finding one item and employee was friendly and helpfulL pointing me in the right direction! Quick and easy trip.

Ro
Review №6

Exceedingly rude employees. Empty shelves with very poor choices. This store is declining in excellence. Prices are really high and service is really lousy

Ju
Review №7

Usually this target is ok but recently they’ve just been really under stock on a lot of things… not sure why. The travel section was pretty bare & I couldn’t find simple necessities.. don’t get me started on the bathrooms, why are targets bathrooms always so torn up & dirty!?😧🤢🤢

Lo
Review №8

Great place to be you can find everything you need staff is helpful you can find almost everything just check website before hand

Co
Review №9

The cashier was a great help. I purchased rasberries they fell out of container which squished all over my hands when I retrieved them. She transferred to a clean bag and gave me a paper towel and sanitizer to clean up with. She went the extra mile.

Ge
Review №10

Awesome, Consumer Cellular is the best. I used to have AT&T, Consumer Cellular much better and alot cheaper. The tech that was working the day I was in the store was very helpful.

Ca
Review №11

This review is only for a wonderful employee I met today in the electronics department. This young man is Personable, helpful and has excellent customer service skills ! Unfortunately, I didn’t get his name. But I would return to this store vs the one close to me because he represents what Target should be throughout the system.

tr
Review №12

Asked 3 different employees if I could buy something return it for cash because I lost my debt card I am 2thousand miles away from home and needed cash they said yea grabbed a manager and it didn’t work and now 169.99 held up on my card because they don’t know what they are doing

ka
Review №13

Quick and easy. Needed to do a shopping for a two week vacation and everything I had on my list was available.

Al
Review №14

I was able to get in and out quickly after finding what I needed to purchase. But that can differ from different times of the day.

Di
Review №15

Prices are higher on items I use, specifically Fancy Feast canned cat food - $.75 per can.

Ma
Review №16

I was at the Saugus target location shopping with my mother on March 8th and I went up to guest services to do my mothers complicated return, and the two young girls were both extremely warm and welcoming. They were extremely patient with me and my mother and also very good at their job. They processed my return very quickly and were very kind. I think they deserve recognition for this awesome service ... I remember one girl was named Eva while the other had very curly hair and seemed about the same age as Eva. They are great girls!! Definitely going to be coming back more frequently as the service was exceptional!! 10/10 experience at guest services with these awesome girls.

Ba
Review №17

March 6th 2021 I was in the Mens department looking for Mens shirts to buy for my son. I had trouble finding the size and style I wanted. This wonderful Sales woman Hillary stayed with me. She helped me find everything I was looking for. Thank you Target.

Ch
Review №18

Love this Target. Always stocked up well and the employees are great. The store is always very clean too.

Pa
Review №19

Customer Service. I was searching for an item and had asked a couple of employees who did look on their store mini computers and directed me to an aisle number. However, I was still unable to find the wooded matches needed. One employee walked me to where the item was. Later after shopping for awhile, I was ready to check out. Russ, spotted me and in hand was the exact item I wanted. I will tell all my friends about my wonderful experience. He went above and beyond to ensure that I had exactly what I wanted and needed.

Je
Review №20

Cashier Madison did not say a single word during checkout process (which I found very rude) even as I would speak to her she would respond with head nods.

Li
Review №21

Great customer service! We have used drive-up shopping several times during this pandemic and the employees have been wonderful. They deliver our bags to the back of the car and place them inside. Weve been able to get a wide variety of items in this way. The entire experience is contact-less, which is important to us right now. Highly recommend!

Wi
Review №22

Cleanliness and stock of item

Sh
Review №23

The customer service and the organization was perfect

Sh
Review №24

Turned away at the door at 8AM for a new policy that allows Senior Citizens to shop from 8-9. I have nothing against senior citizens, but it is never busy from 8-9 AM anyways. Turning away a long term customer who normally shops at this time....is a stupid policy. Who comes up with this stuff?

Pa
Review №25

Very quick and easy.

Wi
Review №26

Product is not as advertised; size was displayed as Large; they are standard size.

Da
Review №27

Best target I’ve been too. Clean and great staff!

Em
Review №28

I loved that, even though one item turned out to not be available, I was given the option to have it delivered free. Very convenient!

Ma
Review №29

The service was awesome! It was late and I didnt want to get out of the car and it was so super fast. I have ordered through the app for in store pickup but never did the car service. Will definitely do this again.

za
Review №30

Its close by, and convenient

Ri
Review №31

Everything from clothes to kids games toys to household articles.

Ke
Review №32

Good place to shop

Ma
Review №33

Store was very clean and organized, however the lines to checkout were ridiculously long, other than that it was great, just need more employees at the registers :)

Ci
Review №34

Layout needs to be updated. Baby products including diapers and wipes are kept near pharmacy and electronics, separate from entire baby aisle? Also went grocery shopping n found this in fridge. Gross

Ra
Review №35

It was quick and easy

Le
Review №36

Excellent customer service

Mi
Review №37

This Target location is great, especially after the recent remodeling. There is now a decently sized grocery section, and items are easier to find now compared to how they were before. The prices are very good, and the store is much cleaner than its competitors, especially Walmart. Using the self checkout is always very quick and efficient. Best place for your day to day shopping needs.

M
Review №38

Because the employees cant be bother to help their customers.

Em
Review №39

I had a very bad experience today. Whoever was working at self checkout around 5-6pm on August 5th was extremely rude. She had dark brown/ black hair and was 30-40 years old maybe. She was hovering over me the whole time and sighing obnoxiously because I had a difficult time figuring out how the machine worked. She was talking to me in a rude manner when I asked if I could use cash and she said to me “that’s why there’s signs everywhere that say CARD ONLY”. There were a few other things she did that upset me. Super rude and unprofessional and will probably not be returning.

Bi
Review №40

Very clean and staff is always helpful in this location.

Le
Review №41

Its bright clean and friendly

Vi
Review №42

Excellent service

Ro
Review №43

Staff is extremely positive, friendly, and helpful. And my item which I expected to be in pieces for DIY, instead came assembled!

An
Review №44

I was able to find everything I needed with ease. Target team members are always cheerful and helpful.

We
Review №45

HUGE TARGET!!! Always have items in stock! Very reasonable prices. Friendly and helpful staff.

Ra
Review №46

Its an okay target not the best, your better off going to a bigger and better one

Ka
Review №47

There are no labels and the ones they have are in the wrong product, when you ask for someone to check which is the product that was for that price they basically tell you sorry that the price it scans . I went there for an AC and the price under the product was 149, carried the ac to the register it said it was 249 they called the manager MARTY he told me we dont have the 149 thats it I said then if you dont have a product take the old price out instead of restocking with other products on top of the old price . VERY UNHELPFUL AND FRUSTRATING never coming back to this location.

J
Review №48

It was so easy!

Li
Review №49

The employees at the Saugus store that handle the drive up are always pleasant!!!!

Li
Review №50

This store is a mess right now. Going thru a much needed remodel. Stuff being moved around constantly! Ill probably make sure I stay away for a bit and go back when theyre done. I dont have time to search around for things every time I run in. The employees are helpful, but you can tell theyre stressed about all the stuff going on as well.

Cr
Review №51

Love Target. Pretty much shop there every other day. The only reason I give it 3 stars out of 5 is because it doesnt offer grocery like the others in the area. Its convenient and has good hours. I wish they would clean up their toddler isle more often however. It seems to always be all over the place.

Er
Review №52

This was one of the worst experiences ever. I was at this store last week looking for Levis pants for my brother. They didnt have size for the style I wanted so I decided to check online. I found what I was looking for and picked Saugus location for pick up. I came to the store for pick up and the wrong style was delivered. First I thought it was an error and employee will help me fix this. Yeah right. She pretty much pointed me to mens section so I can look on my own which I did but no luck. Customer service employees were not even trying to fix issue and they pretty much gave me phone number from different location to call. I asked them to call for me which she did but after 15 min of hold she looked at me and said, Im sorry but service got disconnected. This was the worst experience I ever had. Stuff was rude and pretty much ignored me. After almost one hour spent waiting I decided to return my item just to get out but there was an issue with return since item sent wasnt never even scanned. I used to shop at Target often but this experience really got to me. I will avoid this location going forward and try to go elsewhere. They shouldnt be promoting online orders and pick ups when they cant provide their customers correct items. Very disappointed with service and how they handled this situation. Thank you Target for failing me totally.

HE
Review №53

Excellent service. Fast, easy, and pleasant.

Ji
Review №54

Had a very surprising and unexpected experience with a store manager going well beyond great customer service for me today, a week before Christmas. I usually dread retail trips especially during the month of December, but I have to admit that todays store manager couldnt have been more helpful and accommodating in helping me out.

Sa
Review №55

This store is being renovated right now. Once it is done it is going to look fabulous! Nice job Target, they did a great job updating everything. This blows Walmart right out of the water. A+++

Le
Review №56

Great customer service - super easy and quick order pick up.

Oa
Review №57

I could send my husband to pick up my order and I knew it was there and ready.

Br
Review №58

Love all Target Stores. Always clean and well stocked. Only complaint is that you may have to wait in a longer line at checkout later in the day. Should have more registers open :)

Su
Review №59

At target you can find some quality products without breaking your wallet. Decent shopping experience at the Saugus target. Much cleaner bathrooms than many other places :)

le
Review №60

Great place to shop employees were great the blonde girl. Is amazing

Ro
Review №61

It was fast and easy and the young man that delivered my items to my car was wonderful!

Je
Review №62

Standard Target. However I HATE the layout. All other Targets I have been to have all the baby stuff together. This Target stuffs the diapers and formula over in a corner between electronics and the pharmacy. I assumed they didnt have diapers or formula on my first couple visits.

Ch
Review №63

It was easy fast and efficient. Employee was friendly.

Ja
Review №64

Love shopping there. Usually find what I want at a pretty goid price. Greatly appreciate the self checkouts.

Ka
Review №65

Love Target! They update their stock often. As a Local Guide, Id recommend this place.

Ch
Review №66

I am unable to access the Target circle promotions. I do not have a smart phone. It is unfair to people that dont have this phone that they cant get the sales, I refuse to shop where the sales are only for certain people, not everyone.

Ev
Review №67

Even though this is the closest in proximity, I try to avoid it. It is always crazy busy and smaller than the bigger targets and somewhat disorganized. The employees are friendly.

D
Review №68

The refrigerated section is small and since it was a holiday, mostly empty. However, the entire store is in the process of remodeling so hopefully the grocery section will expand.

li
Review №69

I had a really nasty experience today with the cashier Chris. I did call a few times to relay my interaction to a manger but they clearly were so understaffed and the call kept ringing and then kicked back to the operator multiple times. I was in line checking out and the Cashier verbally told her manager she had to leave right at 1pm. It was a few minutes before 1pm. She then got to me to ring me out and I saw the woman in line behind me had items and I wanted to help speed everything up being considerate of the cashier who had to leave right away and the person behind me. I grabbed the divider that tells the cashier when it’s a different customer and I was shocked at how Chris actually yelled at me telling me to put it back and that she had a system and that I was screwing it up. She literally barked at me and scolded me like I was a five year old. I literally was shocked how rude and nasty she was. I said I was just trying to help and she muttered something under her breath. I didnt hear what she said, but I am sure it was rude. I looked to the woman in line behind me to gauge her reaction and to see if I was crazy and she looked at me and said WOW! My boyfriend also was horrified at how rude this woman was. She fished the transaction and I know she knew she was in the wrong because you could cut the tension with a knife! I will be back tomorrow to return all my items. I have sympathy for seniors working in retail, but this woman was the epitome of miserable.

Ja
Review №70

Pretty good store like most targets. This one could deffinetly improve their vegan and vegetarian selection as its quite limited. Not a very big target so it lacks alot you may expect. Overall a good place just a bit pricey for certain items.

fr
Review №71

Never will I ever make any online order at this target store all because of this one pure nasty young lady With glasses, working at the front of the online order pickup desk. She is very arrogant if she doesn’t like her job she should get the hell out. She is miserable and should learn how to greet customers. She remind me of the wicked witch of the west!!

St
Review №72

Very large selection of all different kinds of stuff from Funko POPS! to iPhones. Great department store

An
Review №73

The parking lot can be very difficult to get out of if returning to Route 1. Wish it had a bigger grocery section and needs to be updated (which I think they are doing now).

Ka
Review №74

Still open during renovations and it doesnt interrupt my shopping experience too much

Lu
Review №75

They just did it over its fantastic check it out and always was good now its fantastic

Je
Review №76

The store was a mess on a weekday night. The cashier didnt even respond when I said hello. There are much better targets around.

Ca
Review №77

Good place to shop at, the workers there are very friendly and also very helpful.

st
Review №78

I love the store but its being remodel and everything is just squeeze in.

El
Review №79

Clean, pretty well organized. Well laid-out & looks like theyre updating the front of the store.

La
Review №80

Great selection Great Customer Service!

Jo
Review №81

The toys are great and all target stores will be my favorite store

Bo
Review №82

Employee today was very rude when I asked if there was a way to check a price on a product. When I realized there was no barcode I told her my mistake but if I find another product with the barcode are there scanners anywhere in the store? She then acts extremely annoyed that I dare ask such a question and says THERES NO BARCODE SO I CANT SCAN IT. That was not my question and I also asked very nicely. Not idea why she had to be so rude. Ill just start going to the target in Everett.

Li
Review №83

Good customer service, FAST AND FRIENDLY TOO

Di
Review №84

Too damn quiet!!! You need some nice instrumental music.

Jo
Review №85

I love Target. I can always find what I need and want.

Ja
Review №86

Customer service or the person who takes the phone call in customer service is more like it.... POOR..... POOR, poor.... Poor! No help at all!!! And lazy!!! Go to Woburns location! More knowledgable!!!!

Aa
Review №87

Decent amenities, willing to price match with valid offers and relatively knowledgeable staff.

Br
Review №88

Great customer service and looking forward to the grocery store......

Ma
Review №89

Its ok. Recently renovated, it includes a Starbucks and groceries. Compared to Saugus Walmart, this place is a magic shopping palace. Definitely choose Saugus Target over Saugus Walmart.

Ta
Review №90

This isnt the best Target. They are set up a little odd and you have to walk around a bit to figure out where things are. There is a tiny grocery section, it isnt one of those Targets that have everything.It typically is clean and orderly but they NEVER have enough people working there. If you have any questions you are in big trouble and if you want to check out in less than 15 minutes then you cant shop here.

Co
Review №91

Nice store, holidays so alot of stocking shelves going on

Ka
Review №92

A great place to shop buuut with inventory being sooo condensed, aisles are a disgrace of a mess and extremely low stock all due to the current renovations! Its impossible to find what youre looking for and its taking soo much longer than expected or should even take period! I really hope these renovations arent going to take long because it was a wonderful place to shop and it was always clean!?! Oh and btw the bathrooms are outside just a heads up if your child needs to use the restroom and you need to find them very very quickly lol...Iwish good luck to Target with the renovation and cant wait to see the changes that are being made! Excellent customer service by the sales floor staff! Was soo helpful and went above and beyond to help me when she didnt have to!!!

R
Review №93

Great place to shop. Has everything for the household, a kinda one stop shop kinda place, with a wide variety of things.

Ca
Review №94

As usual target is great. the Wilmington location sells alcohol.

Ma
Review №95

It meets the high standards of Targets across the country.

Ba
Review №96

Great products, usually came here when I was a little kid.

Ja
Review №97

Not as good as Woburn, but convenient if you live in Wakefield or Saugus.

al
Review №98

Everything was pretty well stocked and the store wasnt a mess.

Ro
Review №99

New renovations are great, now with groceries and a Starbucks.

Ma
Review №100

A great store to shop at.

Information
100 Photos
100 Comments
3.9 Rating
  • Address:400 Lynn Fells Pkwy, Saugus, MA 01906, United States
  • Site:https://target.com/sl/saugus/1290
  • Phone:+1 781-307-0000
Categories
  • Baby store
  • Department store
  • Clothing store
  • Electronics store
  • Furniture store
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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