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Auto House USA
1134 Broadway, Saugus, MA 01906, United States
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Auto House USA
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Ju
Review №1

Purchased a 2014 Nissan Maxima from Auto House USA... Great experience from start to finish they answered all my questions where completely honest and professional with me. Highly recommend them!! Totally happy with my car thank you Auto House USA.

Es
Review №2

Friendly trust worthy people. They really put an effort in helping me get a car. I was satisfied dealing with them. 👍🏼👍🏼

Ga
Review №3

I cannot say enough positive words about working with Ali at Auto House! Personable, calm, knowledgeable, and never pushy. He went above and beyond to make our car buying experience, from out of State, simple and successful. He drove the car to Maine for us!!!! The car was immaculate and my husband looks forward to driving it with confidence for many years. Bravo on outstanding customer service! I will look here first when we need our next car and recommend Auto House without reservation.

Ha
Review №4

This place was great! They are willing to work with you to get your dream car! The process as a first time buyer was so smooth and easy, and left the lot with a full tank of gas! Especially being out of state Ali helped me through the process and got my car to me as soon as possible! Highly recommend this place, Thank you once again Ali and Jason you guys are a great team!

Ad
Review №5

Just bought a car here, great customer service my questions were all answered almost immediately. There were some things I wanted done before buying the car and they were done completely. All in all a great car buying experience.

ce
Review №6

I was thrilled with the experience I received at your dealership. Compared to other dealership I have been to, you really took time to explain different things and made sure I understood. I was helped by Jason one of your financial adviser and I loved how he went above and beyond to help me and get me the car I wanted. I really, really appreciate you!!!

Wi
Review №7

Auto House USA has been on RT1 North for as long as I can recall. Years and years. So for a start, they have longevity.I have been looking for a Jeep Sahara for about a year now. If you dont shop Jeeps something to know is they hold their value, so an older Jeep is expensive in comparison of other cars in the same years and mileage range.I was getting close on my searches and I had actually looked at a Sahara the day before with similar specs that I was seriously thinking of buying.I checked the sources for used cars one more time before I called the guys with the White Sahara, I did not like the color and that is why I was skill looking. Auto House had a Black Sahara available with the same specs as the White one and the price was more compatible with what I wanted to pay.So I looked these guys up and started talking with them.I wanted to take the Jeep to my mechanic and they said, sure. If your mechanic finds anything wrong we will fix it.The fact is, my mechanic found nothing wrong. I did try to negotiate on this Jeep but these guys drove a hard bargain and they held hard on the price, there are a couple of reasons for this that I will not go into but I will say it was fair of them to push back.They were easy to work with. Once I decided to buy the Jeep everything was very smooth from there. They did all the paper work, they did the registry run, and all I had to do was show up and pay.Since then it has been smooth sailing and no issues with the Jeep.good experience all around and I would buy another car from Auto House USA.

Mi
Review №8

Great experience, from the very first step of looking for what I needed (and redefining it) to delivery of our new car. I appreciated the professionalism, lack of typical haggling (things were straight and priced right) and the kind service and help (they kept the car I bought on their parking lot for 5 weeks while I was finding a solution for parking). Overall wonderful.

Ma
Review №9

Al my options, questions, worries and doubts about purchasing my car were answered politely, and comprehensible. All the choices presented to me were based on what they felt I was looking for and my wishes I had communicated with the Sales Team. My salesperson was Alireza. He was kind and respectful, allowing me to think about what I was leaning about my potential new car.My decision was made easier by the customer service given to me and the complete set of information I needed in order to learn to love my new car. I highly recommend Auto House USA to anyone who is looking to buy a car now and in the future.M

Jo
Review №10

These guys were all so helpful, honest and awesome. Thrilled with my experience. Would highly recommend these guys! Thank you all again!

Wa
Review №11

Excellent dealership, Easy and pleasant transaction, I dealt with Ali, he was great walked me through the entire process with no snags, The vehicle in question was 145 miles away so I could not see it in person or test drive it, just went on the pictures and the posting, I had the car shipped, Car was as advertised, was totally clean, looks and feels new, prestine condition, these gents are honest brokers and I would be more than happy to deal with them again. So I suppose sometimes what you see is what you get!

Mo
Review №12

I recently purchased a car at Auto House and had a terrific experience. I called about seeing a car and was able to see and test drive it the same day. Ali worked closely with me and was very friendly and accessible, always responding quickly to the questions I had. Jason was also great and made sure the deal was processed in a timely manner. I felt comfortable throughout the car-buying process and am very excited about my new car. I would definitely recommend buying a car from this wonderful family-owned car dealership. Thank you Ali and Jason!

Ja
Review №13

I had a wonderful experience purchasing my Bmw X5. Everyone at Auto house was amazing .They went above and beyond making sure everything was perfect. They were very accommodating with my very busy schedule. I am very happy with my purchase .I highly recommend them and Im a very difficult person to please.

Mi
Review №14

I was looking for an Audi allroad and found 2 at this dealer. Ali could not have been more helpful despite being somewhat busy. I felt no pressure whatsoever! I chose the car I wanted and Ali worked to negotiate with me and he was very reasonable! I then spoke with Jason. I had some concerns about the car, (which were minor) and he addressed them all and told me that the car would be absolutely perfect once I came to pick it up. I was a bit hesitant and had some really bad experiences elsewhere, but shared my trust in him to my own surprise. LET ME TELL YOU, HE DID NOT LET ME DOWN! The car was absolutely PERFECT AS PROMISED! Things went so smoothly that before I knew it, I was driving away in my new car! I wouldnt hesitate to buy another car from them! Both Ali and Jason are a great team! Thanks to you both!

Ve
Review №15

Auto House Saugus made everything so easy for us when buying our used Mercedes. We wanted our own mechanic to check it out, Auto House drove it to him a few days later. The rear tires needed to be replaced and an alignment needed to be done. Auto House took care of it. Auto House did also take care of all the paperwork {insurance, registration}. The car was cleaned from the in- and outside, the inside was entirely sanitized. We only can recommend this company, they are very courteous and take their customers seriously.

Je
Review №16

First, Ali and Jason were great to work with in finalizing my purchase! However, it was the after purchase care the was amazing! As with any previously owned vehicles something are not apparent until the vehicle is driven for a little while, and Ali did mention I would be able to bring it back to have any issues looked at and fixed. Sure enough, somethings did come up. I texted Ali and he told me no worries bring the car back. I brought the car back to the dealership, had all items fixed and it was returned to me within two days. Great people to work with, highly recommend!

Jo
Review №17

What a great auto purchase experience. No pressure sales staff who were good people to deal with. I came from out of state and they were able to have financing setup ahead of my arrival. They have fair pricing and quality vehicle inventory, I will purchase here again.Josh

A
Review №18

All I can say is “BUYER BEWARE”. After spending 23000 took it out realized the car was in bad shape- under carriage rotted, the suspension bad, brakes were bad, oil never changed. I took the car to another dealer while driving on highway the right side driver panel fell off on highway, observed that it had been taped together. BUYER BEWARE of this used car lot and salespeople.

Cr
Review №19

My family and I have purchased many vehicles from this Dealership. The staff that works here are extremely friendly, knowledgeable and easy to work with. This is a family owned business and made us feel good about our purchase. The pricing is always great compared to other dealerships we’ve looked at. They helped find us the best rates on our financing. One time we needed a certain vehicle and they found it for us that week!We will continue to purchase our cars here and recommend them to all our friends and family.Thank you, Autohouse team for all your help.

Do
Review №20

I really like to share my beautiful experience with this place ! Customer service was excellent and very friendly I definitely suggest you to buy your car from them

Ga
Review №21

Both Ali And Jason were incredible super nice great price. Made my used car shopping probably the best experience ever. I highly recommend them thanks again

Ca
Review №22

Wonderful experience. I would recommend anyone to purchase here. Owner was kind andProfessional.

je
Review №23

Where do I start? Shopping for a used car in todays market is pretty tough, we are a BMW X5 family and was looking to trade our X5 in for a newer one. Ali at Auto House USA in Saugus MA was amazing to work with, not only was he great with meeting our budget needs and trade in value, he was over the top with customer service. We bought an amazing X5 M and we LOVE It, its by far our favorite X5. Auto House replaced the 2 front tires and did a complete brake job to make sure it was perfect when we picked it up. Unfortunately the key to the car was no good and with in 2 weeks of owning the car Auto House ordered a new key for us! I have to say, this was by far the easiest used car purchase for us and when its time to trade in we are going back! Thanks Ali and Auto House!

Ja
Review №24

These guys are great, very professional and limitless possibilities to help you get the car that you want. Strongly recommend getting a car from here. This is my 2nd purchase for me and they have made as effortless as possible for me.

Br
Review №25

Auto House USA is definitely a used car dealer that should be considered when shopping for a car. They have a good quality selection of luxury cars to choose from. Ali, the Sales Manager could not been more helpful. He was patient and was very knowledgeable about the car I was interested in. The purchase and registration process was flawless. Thanks to Ali and staff. I will definitely be a return customer. Highly recommended!

De
Review №26

I had a great experience with this dealership. No complaints. They delivered on all things that they said they would from car delivery to plates being delivered and payment to my trade in. There are some miner stuff my visor hook is broken but that’s an easy fix plus it’s a used car so no surprises there. Overall had a good talk with the owner and I related to the man on owning a business and never working for anyone so do your thing man. 👍

ry
Review №27

My experience with Auto House USA was nothing short of fantastic. Found the vehicle I liked via online inventory, called and was able to test drive it that day. The purchasing process start to finish was seamless. They got me approved for financing, took care of all the details and took the time to explain the breakdown and the warranty options. Go see these guys for the best car buying experience, they take good care of you.

Br
Review №28

Jason has and always been very helpful.

Sa
Review №29

Jason was such a great help at communicating every little detail about my loan, the vehicle, etc. He made me feel very calm and confident about the entire process. I appreciate that a lot as it was my first time financing a vehicle. Ali was great, he is very kind and helpful. They were super busy when I came to pick up my car but it was ready for me! It was washed when I arrived and looked awesome :) Ali helps with any little question you will have! Overall I am very happy with my experience and would buy another car from them in the future.

Ha
Review №30

Amazing crew! Very professional, honest, and accommodating! The car was beautifully prepared when picked up.

Al
Review №31

Just purchased a 2015 Range Rover from Auto House USA. I got an amazing deal for the car and had a pleasant experience with Jason & Ali.

Th
Review №32

After going to five different dealerships they did everything in their power to get me a car due to my credit situation and they delivered!! great price

Ni
Review №33

If you are looking to buy a car, AutoHouse is the place to go!! I was shopping for a convertible to surprise my mom on her birthday which was time sensitive but I also didn’t want to rush and get her a bad car either. After visiting 6 other dealers, Ali and Jason made it happen!! I was able to surprise her with a beautiful Audi convertible (great condition, low miles) and they even bought my mom flowers and a balloon. They went above and beyond for me on top of being very straight forward with no hassles. I highly recommend them.

jo
Review №34

I doubt if anyone has ever had as smooth a car-buying experience as I did at Auto House USA in Saugus. After seeing a car advertised that fit me exact requirements, I arrived to find a welcoming and helpful team (Ari and Jason). Everything about their operation is impressive; clean, organized, efficient and COURTEOUS, as well as a very impressive menu of barely-used cars. The price was in the Good Deal category (according to CarGurus), but I would have gladly paid more, just for the confidence they instilled in me. Without even slight reservation, I enthusiastically recommend this place (and these people) for anyone who cringes at the thought of dealing with stereotypical Used-car Salesmen, and wants a completely hassle free experience. Thanks guys!!!! A+!

Sa
Review №35

This was by far the easiest car buying experience I have ever had. Their selection of vehicles was fantastic, and their interest rate lower than my credit union. The process was seamless and I am in love with my Audi!

br
Review №36

Ali at Auto House was great to work with, extremely professional and accommodating. I look forward to using him for future automotive purchases. My wife loves her new Porsche Boxster convertible. Thank you, Ali!

Ja
Review №37

Buying a car from Auto House was a great experience. Upon arrival, the car was ready for a test drive. There was no pressure at all; Ali was friendly and available to answer questions when needed. We had plenty of time and space. Jason guided us through the warranty options, again, without pressure. The car was in pristine condition when we took ownership. It is a great car at a fair price. So happy to have worked with this family owned business!

Le
Review №38

Ali, Jason, and Michael were all very helpful, honest, and communicative. The RMV inspections system was down after I bought my car and Ali kept me appraised of the situation almost daily. I have had the car for a few days now and I couldn’t be happier with the decision. These guys have a high quality inventory and firm prices.

Kr
Review №39

Ali and Jason were both very easy to work with when purchasing our new car. They are straightforward and take care of their customers. They made sure our car was safe to drive away and communicated professionally throughout the process.

Ar
Review №40

Made my purchase super easy, and even accommodated my picking up of the car!

Bi
Review №41

Good experience at the Car dealership, great job and i truly recommend buying your second car here...Traded in my 2010 Range Rover Sport for a 2012 BMW 5 series. I and my wife been buying our cars from Auto House USA and they have been so good to us.... Thank you so much.

Ke
Review №42

Great service!!! Super friendly and useful, love the car. It was my first and only stop. Will definitely be going back home whenever I’m looking for another car again. Highly recommended.

Ge
Review №43

Friendly, courteous, worked with me to get numbers down, and the process was quick.100% recommend.

RS
Review №44

Auto House had a hard to find low mileage LR4. Despite being over 2500 miles away, working with Ali and his team made the purchase very easy. Ali was quick to research and answer any questions I had about the car and he provided me with lots of updates, right up to the loading of my car for transport - complete with a video. The LR4 just arrived and Im happily motoring.

ol
Review №45

Superb experience, the staff is super helpful and a great place to buy a car! Ali who was my main contact at the firm was extremely good at guiding me all the way, and explained everything perfectly!

Th
Review №46

Had an amazing experience looking purchasing an Audi Q7 from this family owned car dealership. Ali was wonderful to work with. He contacted us promptly and set a private appointment. He Took the time to understand what we were looking for and helped us decide on the car and trim that fit out requirements.Jason helped us get a great loan with a super low interest rate. He took care of the insurance and the registration as ell.We are so happy that we were able to support a small family owned business.

Lu
Review №47

Very friendly staff. They helped us with everything and explained in detail for the entire process. Absolutely is a dealer with used cars that should be considered before you decide for a car. We had a great experience.

La
Review №48

This was my first car purchase, Ali and Jason were such a big help and kindly explained the process making sure to get me a budget that would work for me. I will gladly go back to them for any future car purchase! I’m very happy with my new Fiat 500!

Mi
Review №49

Had a great experience! They made it way too easy to upgrade my car with their nice inventory selection of cars. Incredible experience from the moment I stepped into the dealership which speaks volumes when you add the current challenges of Covid.They got me a loan with an amazing rates and terms.. Everyone is friendly and knowledgeable and not pushy at all.I recommend this family-owned business. Thank you!

Sv
Review №50

Wonderful experience! Ali was exceptional helpful and over all great customer service. My key fob stoped working 15 days after purchase I was able to text Ali and he helped me out without a charge. Feel like Ali is my new best friends, great at communicating, facts respond, diligent, and honest.

km
Review №51

I cannot say enough about Ali and his Uncle! Top notch service, quality vehicles and excellent communication. This is my second Range Rover that I have purchased from this group. I will never shop anywhere else!Highly recommend

El
Review №52

We bought a Toyota Highlander from Mohammed at Auto House USA in Dec. 2019 so it has been over 2 years. The car was a 2014 in excellent condition. His team thoroughly cleaned and refurbished the car and took care of anything we asked for.It was a pleasure doing business with them. In the 2 years that we have had the car, we have had minor and routine repairs and maintenance.The car handles well, is very comfortable, and we are very pleased.When we are in the market for another used car, we will definitely call on Mohammed and his team from Auto House

Wi
Review №53

The gentlemen here were absolutely wonderful. Made things simple and easy and helped us know what to expect after we left. 10/10 would recommend. Will be returning when looking to purchase again

an
Review №54

I just purchased my new Audi ...love it! I felt very comfortable and not rushed into making a quick decision.... Plus the price was right! Im glad that I was able to support a family owned business.

Ja
Review №55

My wife and I recently bought a new car here and had an amazing experience. They explained all of our options perfectly and made the whole process smooth and enjoyable. We will be back for all our future purchases. 100% recommended

St
Review №56

Great selection of vehicles. Friendly costumer service. Also will work hard to get you the payments you are looking to pay. Check them out if you are in the market for a used car.

Jo
Review №57

This was the easiest car buying experience Ive ever had. I applied for financing online, I texted with a representative of Auto House USA and worked out the numbers, and then I went and picked up the car. No need to sit at the dealership for 6 and a half hours waiting for something to happen. Furthermore, they managed to get me a great APR and met my terms. I wish every dealership could work out financing over text like Auto House! This place will take care of you unlike larger dealers, and it makes me feel good to support a family owned business.

Gr
Review №58

Excellent customer service and communication. Ali was very helpful and thorough during the process of my daughter purchasing her first car. Process was seamless and relaxed. Jason in finance was terrific. It was worth the trip to go to this dealership despite not being near where we live. Will suggest to friends and family. My daughter is very happy with her 2006 Volvo and we feel confident in regards to safety and reliability.

Cl
Review №59

Went to look at 2008 VW R32, did not allow me test drive it before talking numbers. Saying that is their policy. If you are okay with that policy, go ahead. Giving the extra star because they bought this rare R32 from auction, proving they do have a great taste on cars. I do want add this car to my collection, but apparently I was not given a chance.edited: i cannot reply apparently. So im editing my previous reply:1. they did NOT handle the keys, they want me to sit down to have a talk2. re handle 20K car key to a stranger ???? definition of test drive: photocopying the driver license, and drive. this is Not Meet&Greet event and tinder hook up.summary: idk, i got a text later from their salesman, and said they were sorry we misunderstood each other, we should try it one more time. I kind of actually want to give it try, as i mentioned in my first review: do want to add this car to my collection. Not sure what happened later, they start to emphasizing it is a 20K car, im the stranger from Internet. The most memorable experience during my car buying history.

Sa
Review №60

Great experience, very responsive and easy to work with, and very fair pricing.We bought a 3-year-old Audi with high miles, but in very good visual shape. When we brought it into the dealer for an inspection, they couldn’t believe it had so many miles, everything was just solid.Would happily buy here again!

jo
Review №61

Jason and Ali were very knowledgeable and nice to work with. This is the second car we have bought from Auto House. I love my new car!

Ni
Review №62

Had a good experience with this dealership Jason was a really helpful guy and good with the finances and Ali had good customer service.

Do
Review №63

Excellent customer service! They made sure everything was taken care of, and were very honest and respectful. Would definitely recommend!

Wi
Review №64

Great Experiance Buying my Pre-Owned GMC from Saugus Auto Mall. Ali and Jason were Awsome!!! They gave me more for my trade in than I wanted and all the paperwork was thoroughly gone through. Thanks Guys for my new ride family loves it!!!

Lo
Review №65

I’ve been talking for 2 years about finally buying my FUN car. Auto House in Saugus definitely came through. My salesman Ali was very helpful and explained 2 different cars to me and helped me chose what was best for me. Jason in finance was very helpful, and got me the best loan for my situation. The dealership is very clean and covid safe. I felt very comfortable and more importantly not pressured into my purchase. I would recommend them to anyone looking for a new car.

Jo
Review №66

Ali and the guys made my purchase easy and straight forward. they were fair and honest. i would recommend them for your auto needs. all the best to them

Ja
Review №67

Great people here!!! Helped me out and willing to bend over backwards to help me purchase my car. Will be recommending them to all family and friends going forward!

Ta
Review №68

As stress-free a first car buying experience as possible! They were very knowledgable and helpful. A great selection of cars, and I highly recommend them.

Ni
Review №69

Ali and his team were great to work with. Very responsive and my Father is super pleased with his new Audi convertible. Thank you!

Ka
Review №70

I am loving my new Range Rover!! Auto House was super easy to deal and made the whole buying process super smooth! I got plates and registration delivered to my house and when I picked up the car was spotless!! And it was nice and toasty!! ready for me to jump in and drive it out of the parking lot!! Tks Auto House!!

St
Review №71

The experience I had was excellent. I found the car on Cars.com and called and had a conversation with Ali. I could not get there to see it until after the weekend. We came by Monday and It was an easy negotiation and the car was priced right. I was fortunate, one local owner, dealer serviced. Auto House inspected and aligned and balanced and delivered a clean car. We are happy. The only glitch was the RMV- Go figure!

Wa
Review №72

The best people to deal.

Ad
Review №73

Great service and dealership was very helpful. Everyone in there was super nice and everything was quick no issues with nothing what’s so ever.

Mi
Review №74

I would definitely purchase another vehicle from Auto House USA. We found a nice family vehicle that we liked at Auto House USA. The vehicle was price at a good price and Ali and Michael was still able to work out a deal where we was able to purchase the car. They even surprise us with new tires upon pickup! It was a pleasure working with Auto House USA and we’re definitely will be a repeat customer.

Ke
Review №75

The salesman was polite and professional. The vehicle was priced well and delivered as promised. They assisted with finding a great interest rate. It was one of the better buying experiences that I have had.

Ci
Review №76

I would Highly recommend Auto House USA! Excellent customer service.They were very helpful. I LOVE my Audi A6Thank you very much

Da
Review №77

Bought a used VW Touareg here. The sale was straight forward and they were very easy to deal with.After buying the car I had a small issue with the fuel pump. I called them and they were promo with their response and replaced the part free of charge in a timely manor.Everyone I dealt with as professional and pleasant to deal with.Highly recommend them and will return for an upgrade when the time comes

Mu
Review №78

Auto House USA/AHUSA, in our search for a vehicle we went to 7 different dealerships b4 going to AHUSA. Most ov the dealers advertisements were false n some were totally disrespectful. But AHUSA was a totally different experience. Their online store looked the same when we went to their dealership. Their advertisement were Tru 1000%. They really work with ALL credit situations. If youre looking for a good vehicle at a good price SHOP with AHUSA. You wont be disappointed. 5 🌟.

am
Review №79

Great to work with, and they have nice luxury cars at a fair value. Highly recommend them!

Ma
Review №80

Great family run dealer. Fair prices and genuine interest in the customer and what they are looking for as well as what they can afford. We never felt pressured for a sale like at many other dealers. We entered as a customer and felt like we left as family. Highly recommend Auto House ! We will be using them again for another car in the future without a doubt.

As
Review №81

Awesome experience, these guys really know their stuff and are genuine. The second you pull in, you know youre in great hands. They Stand behind their vehicles. Michael will bend backwards to ensure your satisfaction and get you the car you want even if they dont have it in the yard. Jason can and will finance anybody, good, bad or new credit in hours. Ali will always have an honest answer for you, show you many options to fit your budget. Im personally on my my 4th vehicle with them, not to mention my friends and family. Thanks again for great work and I will definitely be a returning customer when the time comes!

Om
Review №82

This transaction probably was my easiest ever. The family owned dealership really took good care of my needs. Despite this crazy time with COVID19 I was able to make my appointment conveniently, test drive the car I wanted for my son then close the deal. Ali and his uncle were professionals, courteous and made sure I’m satisfied with everything before delivering the car. I highly recommend them if you are looking for hassle free and honest atmosphere.

Sa
Review №83

Thank you for all your hard work and going out of your way to help us get our dream car!

Ju
Review №84

My experience was great!!! They took care of everything for me and didn’t pressure me into anything! Overall, I’m extremely happy with my purchase and can’t thank you guys enough for helping me find my dream car!!

Ha
Review №85

The car buying experience was great and they worked with me to get a 2013 Mercedes-Benz E350!! Ali was great going over the vehicle and Jason was able to get me an interstate rate of 5% as a fist time buyer!! Thanks guys and will be sending other people your way!

Li
Review №86

Absolutely no pressure.From start to finish the sales team are complete gentlemen.Very helpful with the whole process.

La
Review №87

Great experience, very easy and quick transaction. HIGHLY RECOMMENDED

DJ
Review №88

Quick and easy process with no pressure. Great service and I’m very happy with my new car.

Pa
Review №89

By far the easiest experience I’ve had shopping for cards. I felt absolutely no pressure to make a decision, they answered all my questions and I got a great deal. Would highly recommend to everyone who wants quick, quality service with a smile

Ni
Review №90

Hey, Their inventory is top notchVery patient, straightforward, and knowledgeable. Gave me individual attention, discussed various options. Honest. Good prices. I spent days searching a dozen dealers. I bought my vehicle from this dealership never felt hassled or rushed and am delighted.Mike ( I guess the owner ) got me a great financing deal I never could imagine due to my credit.Thanks guys for all your support

do
Review №91

People at Auto House were great to bargain with I couldn’t be happier with my purchase great experienceI would recommend to my family for a car

Ka
Review №92

I cant say enough amazing things about my experience working with the Auto House family! If I could give them 10 stars I absolutely would. If theres one thing that separates them from every other dealership, Id say its the integrity they uphold and the care for their customers. They made my experience completely seamless and were there to answer all my questions -- all in the most honest intent. Even after I purchased my vehicle, they ensured that they would be there for all of my vehicle needs. This is a fantastic family business and I would highly recommend to anyone looking for great quality vehicles, the BEST customer service, and a true partnership. If youre as lucky as me, youll have the opportunity to work with Ali!!

St
Review №93

Easy and quick purchase experience. Staff are helpful and friendly.

Je
Review №94

The whole team was incredibly patient and worked hard to get me the best deal on a Jeep I love! They were super cautious considering COVID-19 and the process was still incredibly smooth and easy. Would definitely recommend anyone looking to buy a quality used car to go to this family owned business!

Ro
Review №95

All is good some small issues but easy to deal with all and all nice truck. Alberto was a great person. Ali was very helpful to work with a very nice experience and thanks. Gas mileage is another problem but not yours

Th
Review №96

Great service! Great prices and they go far beyond what other car dealers will do. Love my car, they gave me all the history of the car and it was like a BRAND NEW car ! Bought my last car there over ten years ago and it is still running. Will definitely go back again when I need another car. Would highly recommend to anyone.

Vi
Review №97

Ali and his team were great to work with -- they werent able to negotiate much in this environment, but we found that the deal we got was a good one after comparing to other dealerships. Ali was timely and professional in communicating to questions and concerns and we had overall a good customer experience!

Ja
Review №98

If you are in the market for a used Audi, BMW, Land Rover, Infiniti, MINI, FIAT, Mercedes Benz..... They have everything. Very aggressive market based pricing, i found my new car on CarGurus. The dealer was able to get me good financing, a low rate and an amazing bumper-to-bumper warranty for 5 more years! I couldnt be happier. Thank you Auto House!

Ma
Review №99

I had a great experience buying a car from Auto House. Ali went above and beyond to answer all of my questions, made sure the car was in great shape, and made me feel comfortable and confident making a purchase, especially while social distancing. They were super responsive and easy to work with. I would highly recommend buying your next used car here!

gr
Review №100

This was my first time going through the process of owning my own vehicle and it went amazing. Ali was very informed on what needed to be done and was willing to answer all my questions. One thing that stood out was I felt no pressure to make a commitment to anything. We were able to look through the car on our own with no pressure. I would definitely recommend Autohouse USA to others who are looking for a vehicle

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1134 Broadway, Saugus, MA 01906, United States
  • Site:http://autohouseusa.com/
  • Phone:+1 781-233-5400
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
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