They were able to get me in the same day, texted me a list of recommended repairs, and did just what I wanted. It was a hectic day for me and I really appreciated their professionalism and courtesy. Also, thanks so much for the prompt shuttle that got me right back to work after I left my car.
Ryan was the one over my vehicle, I thought I had a difficult experience at first, because of the wait time, but I had to understand that the world is short staffed and they are doing the best they can with the dedicated staff that they do have. Overall I received great service and the body work on my car was amazing thanks to Ryan and his team! Thank you Ryan
15,000 mile maintenance check on 2017 ..YarisiA . As usual great care and work done.Will be back when Appt. due.
Great team here. Got us in asap for some brakes. Price was fair. Thanks.
Great place with great selection and great prices great product at quality for your money. Knowledgeable staff very friendly and courteous always nice to be greeted and thanked for your business
I went to get my recall for fuel pump on 2018 highlander on Saturday 24th car was delivered on time but had black grease marks on my seats third row and side panels. I had to clean them myself. NOT GOOD. I wonder if they did the job right in question since they cannot clean after themselves.
Great Service, better than expected. Yall doing a great.
This place is slow and can be overpriced. I had an 11am appointment, and three hours later I am still waiting for them to complete my oil change and tire rotation. I’d rather not spend more than 3 hours in their lobby with my newborn. Staff is fine but service is so slow. Don’t come here if you value your time.
It was great.Thank you for such great service and hiring great people to do the best jobs
They were very helpful, put me indirect contact with the knowledgable mechanic (I believe his name was Mike) who was working on my car for a tricky issue and kept me informed along the way. Highly recommended!
Oil change and tire rotation in less than an hour aaaaand treats and water for my road dog.
Good service and amenities, but never on time.
Always taking excellent care of our cars.
Staff is very attentive to your needs and polite.
I keep seeing all of these reviews about quick service but somehow I manage to get the opposite every time. My wait has been no less than 2 hours every trip here, even with an appointment. Today I had an 830 appointment and am only getting an oil change, tire rotation and alignment. It has been about 3.5 hours and only one time have I received an update. I’ve tried using the text service and have yet to get a reply.I used to come here because I had the warranty and my oil changes and tire rotations were free, but it has since run out so for the price and extensive wait time, I think I’ll just start going elsewhere.I still have them 3 stars because the facility itself is nice. And Oscar who has been my rep before is great and at least provided updates throughout the lengthy wait time.
Had to get my car serviced. . They really keep track of yearly appointments and take care of their customers. 👍🏽👍🏽 Thumbs up to Lonnie Robinson For great customer service, And always taking care of his clients👏🏽👏🏽👏🏽
Great service. Great customer service!
Young man that waited on me upon entering carport was very kind, friendly and knowledgeable of his job.
Great car rental price and Brandice was fantastic!
Love my service people and the place. Very happy with their customer and auto service.
Great service, love this place
Great! Service was prompt andyour employees were friendly and helpful.
Phillip is AMAZING! Thank you for your service and being you! Everyone in the service dept is always helpful, attentive and professional. Will not go anywhere else! Thank you!
Been coming here for years, I can recommend both the service and the sales departments.
Arrived 15 mins prior to my scheduled appointment. I pulled into the service lane and waited for assistance. Two other vehicles pulled in after I arrived. They were checked in and as the service personnel pulled their cars out of the lanes I finally had a rep walk up to check me in. Now it’s 11:30 and I told the rep that I will go elsewhere for service. I drove approximately one mile to a Valvolne shop and was on my way by 11:45. More than likely saving me at least a hour or more of my time.
Ms Donna made my visit to the service center seamless and fun. She is friendly and full of smiles.Making you feel at home, even though you are at a service center. Ms Donna, you are awesome. Keep up the good spirit.
Ed is AWESOME. Always so professional and prompt. This is the Toyota dealership you want to bring your car to.
Great service friendly people Thats why I love taking my car to Savannah Toyota
The service center is top-notch! They were upfront with me about the wait times for getting my car serviced. However, it only took a fraction of the time they initially told me. Also, they were very thorough in explaining to me everything concerning my car. I would definitely recommend this service center.
As always, service was fast, friendly, and thorough. The waiting lobby had complementary coffee, which was a welcome start to my morning.
Great Service my Wife and I am Very Happy with the Service Toyota Provided. Great James Burks
They have amazing customer service
Quick, friendly and best part they didnt try to upset me on anything I clearly didnt need. Always review your maintenance charts in your Manual before going in so you know exactly what you need done.
Very courteous and fast service.
Doug was the worst and most inappropriate person I’ve met. Seems a bit childish for his age; will not bs coming back.
A big shout out to Dan Ward. Not only was he knowledgeable and thorough, he was extremely honest. At first glance it appeared my son’s truck needed a very expensive fix, but Dan realized it was a Just minor issue. He could have taken complete advantage of my son and sold him an expensive And unnecessary repair. Dan Ward is a great asset to Savannah Toyota.
Great customer service!!!
One of the best Toyota Service Departments Ive been to and Ive experienced maybe a half dozen. All of the staff are friendly and helpful. They explain everything in great detail and are attentive. There facilities are very nice. Refreshments are always available. There is free WiFi. A few televisions to watch while you wait for your vehicle. Ill definitely come back.
Quick service
Nice place, free food and water. Popcorn is always fun to eat here. Free hot beverages too like hot chocolate and coffee. Go here to repair your vehicle and maybe buy a new one. Toyota rental service offered here too.
Awesome place, worth visiting
Expensive, but service is always complete
Very friendly, professional, and accommodating.
Always well organized and efficient service. Toyota does more than the ordinary to make you comfortable as well as providing shuttle service or rental.
Was in and out not too long of wait.
My experience with the service department is excellent. Good customer service
Experience was awesome...my appt was for 7:00 am....@ 6:45am they all came out took their positions and the garage doors rolled up...everyone took their places and they functioned like a well oiled machine...they were really on point....some places you go to it seems like nobody knows what they should be doing....not this place I was fully impressed...the inside was even more impressive.
Great service and the best waiting area Ive ever seen. Fast, in and out service, and friendly associates. Thumbs Up !!!
Prices are a little above bluebook on used cars. Staff are nice but if your not ready to buy they dont really want anything to do with you. If your looking for a good deal I suggest looking at another dealer first.
Took my sister car in for service and was out within 45mins. Thanks for your swiftness!! Truly appreciated
Always helpful, fast & friendly
Wonderful service! Fast and speedy, love being able to make an appointment.
This is by far the best service department I have ever used. They are professional, polite and the actual service to my vehicle is always spot on. Transportation is available for free and the waiting area is clean and comfortable. Coffee, water and snacks are available. I actually look forward to my visits
Service can be a little sloppy and at times unapologetically slow, even if you have an appointment. But the waiting area is generally clean and checks off all the modern creature comfort boxes (coffee, bathrooms, magazines, projector screen tv with theater seating). So...if you live Savannah, purchased your vehicle from this dealership, need routine service, and you’re still covered under the Toyota Care service plan, then there really is no other place that I would recommend.
Got treated politely. Service is great. Just sometimes you end up waiting before a service advisor comes towards you meaning 15+ minutes.
I have always been treated very well. The service employees were and are very courageous and nice.
Great atmosphere. Very professional courtesy. Their good and get the job done right
Beautiful customer service, I love one special person there his name is Justin he really care about his customers and lead them in the right direction. He need a raise.
Dee my service advisor was the best. Thanks Dee you helped to renew the trust for service from Toyota you kept me updated on the progress of my service and explained in detail what future services I would need. Much success to you at Savannah Toyota.
Nice facility to wait on service. Fast & reliable.
Got in fast service was good everyone was friendly
They take such good care of their customers. Amazing service, and service department!
Very friendly staff.. come in early, leave out early.. very fast service
The customer service at Savannah Toyota is Superior! I have vehicles that are serviced at both Honda Dealerships locally as well as Audi of Hilton Head and Savannah Toyota tops them ALL! Its obvious that their focus is on the customer service!
Great dealership, parts department gets s your order right the first time . Service with a smile .
Again my experience was awesome, fast and reps were friendly as always!
Great service department. Had me out in under 1hr for oil and tires. (Scheduled appt.)
Quick in and quick out and the lady at showroom desk most helpfull
Giving the service department one star is being beyond generous!!! Theyre terrible and it reflects on Toyota & the management staff not doing their jobs...
Great service and a great dealership.2 for one combo, all in one place.
Nice selection of csts/trucks, friendly sales people, only complaint is the car wash, my car never looks washed. But will definitely buy from again.
Phillip was the manager who helped us, and he took good care of us. Good service!
Great service fast and friendly and knowledgeable
As always excellent customer service and car service. In and out in about 1 hour.
Savannah Toyota is always professional and quick. I trust them to do the right things.
Great and informative. As always 😁
Even without appointment they make your service requirement done fast,friendly and professionally.
No lengthy wait, courteous personnel, pleasant waiting area with popcorn, coffee,and hotdogs, TV, and fairly quick service. .
Nice and fast, best service writers ever!
Will keep coming back. Bought several cars there. Great service, Great Deals
As always satisfied customer
All were really nice and helpful
Service man Justin Murray was great.
Always less than expected. Dealers like this undermine brand loyalty.
Over estimate on a scratch repair for my car but other then that they are super.
Fast, efficient and VERY polite!
Friendly staff, efficient service
Great customer service
Wait time and update was great
Loved and fast Service .
Always friendly and polite
Had a 7:00 Appt. For oil change and was out by 7:35.
Great. Very professional.
Excellent
Buy or maintenance great service.
Very very helpful place
Fast and friendly service