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Extreme Audio
7640 Abercorn St, Savannah, GA 31406, United States
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Extreme Audio
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jo
Review №1

Brought my vehicle there for a new head unit and back up camera. I also requested them to run a set of RCAs to the back of the car since they would have to run camera wiring back there as well. Was greeted by a young man who was very helpful. I discussed my needs with him and I used his suggestions as to what products to purchase. Thats where the good part of this review ends.The older man has zero customer service skills at all. Any interactions with him resulted in an attitude of contempt and the feeling that he was being bothered. Regardless the price was right for the services I understood were to be rendered so I left my vehicle with them and waited on the call to pick it up.When I picked the vehicle up the young man spent the time to show me the head unit features and whatnot. They installed a back up camera, and I was under the impression that they would run a set of RCAs from the newly installed head unit to the back of the car, because they had to pull interior panels off to run the camera wiring. Instead, they coiled the RCAS and left them under the dash. I took the vehicle regardless with no real explanation of why they didnt do what I had discussed with themIn the next couple days I found the rear speaker audio was very low. I was going back to get a sub box from them and some I stall parts so I would bring it up then. When I brought it up at the store with the young man who sold me the setup, he made the attempt to take a look at it. That was until the older man made the judgment that the factory Bose amp was going bad, and it a as at fault. Without looking at the car. Purely dismissive.So instead paying them to troubleshoot it and fix it, I did it myself. I pulled the radio out of the dash and this is what I found. This is the sloppiest install I have ever seen. Terrible workmanship. Upon further inspection, the crimp caps feeding the rear speakers were not tight and the wiring was not properly stripped prior to crimping. I replaced the crimp caps with the correct amount of stripped wire, cleaned up the wiring with zip ties and put it back together. Now my rear speakers work just fine.I will never bring any of my vehicles back here, or recommend them to anyone. Go to Crutchfield and buy the components, and get the tools from Harbor Freight and do it yourself.

Be
Review №2

Very very helpful and sharp in his position

Ca
Review №3

Very helpful. Excellent customer service

Ch
Review №4

(BEWARE)Im giving Extreme Audio 1star based on my experience with this place on yesterday.... long story short, so my husband purchased a system from them and had them install it, on the same day he was having problems with his system so he called Extreme Audio to let them know something was wrong with his system, so they told him to bring his car back which he did, he was told the problem was fixed.... but it wasnt this went on for about 8months and his system still wasnt right... they put cheaper radios in and the wires was all over the place you could tell it was poorly done.... they stopped answering my husband phone calls and had nothing but excuses, mind you now my husband spent over $4000 at this place time we mention our lawyers they was texting and calling my husband, so they finally decided to give my husband the difference of the cheap radio they install so I get there for the refund I was greeted but time I said my husband name attitude was all wrong, was told to tell my husband to change the 1star and I said excuse me... I asked for a copy of the paper I signed or a receipt was told I dont get one the refund was my receipt and Im in shock, then the guy gos on about us taking him to court and us saying he didnt refund us I was livit I couldnt believe how he was talking to me not to mention how he was talking to his employees, as a business owner myself I would never talk to my customers or my employees like that, and I do understand a business gotta get some profit but give people what they pay for and not a knock-off I will never do business with this place again nor my friends or family, do your research on what you want install read the reviews and dont settle for something you didnt pay forBad businessBad customer serviceVery rudeYes we did get 3 replacements that was cheaper versions, wasnt what we paid for but yall install them, so obviously it wasnt done correctly, and lets be clear you refund the difference of the cheap radio, and it has not been 2years so stop with the lying and admit yall screwed up and if I need to post receipts/texts I will.... unbelievable

De
Review №5

Andrew & Jason are great. Their price comparisons are the best.

Da
Review №6

Had exactly what I needed and Mark was very helpful.

Da
Review №7

They really good prices on audio stuff, 2 thumbs up to them.

Sh
Review №8

I had my caprice sound system installed, it never work right since day one,it it back several times, everything they tell me its fix,then 2 days later the same thing, cd players 🔥up, then they gave me a cheaper o n e,until the original one comes in,it been at least 8, months, tell me wait till next month, all I want is my cd player that I purchased or I going to c my lawyer,NOW,THEYRE SAYING THAT I BURNT UP THE RADIOS, HOW I DIDNT INSTALLED THEM, THEY DID ????

St
Review №9

Very satisfied with my new radio!!

Da
Review №10

Very helpful,but sadly left without the sub I wanted because of my trunk size😔

Di
Review №11

Highly recommend Extreme Audio, this place has great service and super competitive pricing. They did everything on my Jeep there inside and out. From bone stock to this beast now!

Ja
Review №12

Poor customer service. You should not feel like youre bothering employees when asking questions for services.

Jo
Review №13

The store is very crowded with stuff that could make a better shopping experience. Staff also was not to knowledgeable about products and vehicles. .

Ke
Review №14

Just OK at the best

Ch
Review №15

Love this place. The people are fantastic.

Lo
Review №16

Highly Recommend - 5 Stars! Jason, Andrew & the entire staff at Extreme Audio are very knowledgeable & friendly! These guys have such a wide variety of products & services at very affordable prices! I bought a few tires from them last week & they had them installed so quickly! Great work - thanks guys!!

gr
Review №17

Very knowledgeable! There wasnt a question I had that this guy couldnt answer.

Da
Review №18

People are rude. Prices are too high

To
Review №19

Fantastic service, I waited at best buy for over an hour just for help to find out about a new radio for my 2011 f150Best buy had one guy, I asked twice if they had any other help, he said he would call someone, another 20 minutes no one.While waiting I googled stereo installation and Extreme audio came up, called them and asked if they could help me, very attentive and great customer service over the phone, left Best Buy, drove 15 minutes to extreme, they helped me pick out the perfect unit, and they installed it within an hour on a Saturday no less.Gave instructions on how to use new unit.I cant give enough praise, I highly recommend

St
Review №20

Fair and honest. These guys are great. I came in with a question that I thought was going to cost me an arm and a leg, and they suggested something that would be far cheaper, even though they wouldnt make any money from it. I would definitely come back here.

Je
Review №21

Great service and installation was fast and perfect! Thank you!

Am
Review №22

Very honest and knowledgeable about there products!!!

Al
Review №23

Got a radio from them on Black Friday. Good price on radio and installation. Very fast and customer service was great. Thanks for fixing my Apple CarPlay. Really appreciate it guys.

Ja
Review №24

Great people. Jason helped me out with hooking up subs and an amp that I bought elsewhere and gave a great price. They definitely know what theyre doing. They also do a lot of stuff for the dealership I work for and they do an amazing job with leather, wheels, lifts, leveling kits, etc. I would recommend this place to everybody I know.

Jo
Review №25

Brand new 1500 Dodge RAM received February 2018 . 9 months later three visits to other audio shops. This company DID WHAT OTHERS COULD NOT . I NOW HAVE THE AUDIO SYSTEM I HOPED FOR ON PURCHASE . THANK YOU EXTREME AUDIO :--) IF YOU WANT IT DONE RIGHT,EXTREME AUDIO IS THE PLACE.!!!!!!!!!!!HIGHLY RECOMMEND !!!!!!!!!

Co
Review №26

Excellent would recommend to anyone. Service was fabulous and they were very professional. I will definitely go back.

Ki
Review №27

They did good work. Not 5 stars because they forgot to put the seat back in when they ran the back up camera wire through the car. But other than that they installed a stereo and camera for me perfectly

sh
Review №28

If I could rate them with a ZERO, I would. I wanted to get a new radio and was told that they did not have the kit for a 06 Sentra. This was a Saturday. The owner states he would order the kit on Monday and call me on Tuesday. No call, so I called them. Was told by the worker that the kit wasnt in, they were running behind, and would call me on Thursday morning. I went to the business on Thurs. afternoon and one of the owners walked out while I was inquiring about the kit. The worker attempted to shuffle product around; lift boxes up and down, then admitted that the kit was not there! If they werent going to order the merchandise, they should have told me - the customer - this! What a waste! Taking my business elsewhere!!

TJ
Review №29

Jason and his guys hooked my truck up first with an awesome JL Audio sound system. And then hooked up my 255 Scout LXF boat up with the best sound system I have ever heard. Professionally installed and a flawless sound that I cant explain until you hear it yourself. Now taking it to him to install new LED lights. No doubt in my mind that I made the right decision by having these guys do the work on my truck and especially my boat which was very important that it was done correctly and by someone who pays attention to the details. Highly recommend Extreme Audio for all Audio work needed in the near future. Thanks guys

Mi
Review №30

Jason and crew are the best in town.They r all very knowledgeable and take their work seriously.they are dedicated to doing the best job possible and go out of their way to be nice.I will definately be back.If you want to take the next step in car or truck adio its the place to go.

Pa
Review №31

We came for the tent sale. We left with four installed speakers and free lunch. They did not push use into getting anything we did not want. Fast and friendly.

De
Review №32

Very knowledgeable and helpful! They know whtlat they are doing and helped me out to get my stereo back working.

Ro
Review №33

They have great customer service and very knowledgeable when it comes to audio. Service was quick and precise.

De
Review №34

There is no other place I would go!! Love everybody in there. If youre not sure what youre looking for but know the look and sound, Jason got you!!

Wi
Review №35

Excellent service

P
Review №36

They are knowledgeable and professional in their business...

Ka
Review №37

Very efficient and affordable....friendly employees, also skillful!

Jo
Review №38

Very knowledgeable, good selection, as cheap as you could buy online but with expert installation. Highly recommend.

Ro
Review №39

They put katskinz leather in my Silverado cheaper than anyone else quoted and did quality work. I highly recommend these guys.

Tr
Review №40

Overexceeded my expectations, great service, great time, couldn’t be happier with my new subwoofer!

St
Review №41

I told them what features and sound I was looking for.They recommended the stereo and speakers for me.The installation was quick and the price was good.I am extremely happy with my new system.Very friendly employees there.If you are in the market for a new system, go check them out first.

Ar
Review №42

Rude as hell!! They always treat you like they want to push you out the door! And when you call they answer like you disturbing them and very rude!!

Ju
Review №43

Andrew and Jason are great guys and have fair prices, my wife surprise me with a new radio and we let them installed it. Great work thanks guys

Ke
Review №44

It wasnt a bad place but they had me wait there for 2 hours just to tell me they didnt have a harness for my car I dont know if its just me but thats pretty inconsiderate to have someone wait that long just to tell them that

La
Review №45

Great customer service! My radio went out and the fuse needed to be replaced. They took my radio out and replaced the fuse right on the spot!

Gr
Review №46

Excellent installers but my stuff stopped working after 16 months. Wanted me to pay for uninstall, repair, and reinstall. I will never purchase anything from them again. Going to Kimble from now on. TERRIBLE CUSTOMER SERVICE!!!

Du
Review №47

They have tons of stuff but when it comes to prices and the rms watts of an amp to equal the same rms wattage of the subs its always off! Good people

Pa
Review №48

They were able to fix my friends radio super fast.

Sy
Review №49

Made an appointment to upgrade the stereo in my car - I come in and they have to check to see if they even have the right parts for my car and proceed to tell me that Ill have to replace all the speakers as well.. Wasted my time and left me disappointed..

Ky
Review №50

Manager is nice and helpful but doesnt check his employees work.-Installed head unit and just threw some beauty plate on it to make it appear as if it fit but didnt even secure it down. (I wouldve been fine paying for the actual dash kit but the option wasnt offered to me)- brackets to hold in rear deck speakers were not the appropriate brackets for the ForThe speakers/vehicle. Looks like they broke the stock ones to get the new speakers to fit.- wires to rear speakers were pinched between the bracket and the rear deck.- because of brackets the speakers werent secure and caused horrible noise. Went to check, touched my speaker and it shifted with no effort.Im no technician by any means and never done a radio or speaker install before but I took the speakers out and un pinched the wire, re set the speaker in the mounting bracket (as correctly ad I could with the brackets not being the right ones) and re insalled. Sounds way way way better immideately. Took me a screw driver, youtube and 40 mins of my time.The installers cut every corner they could. Its sad because the owner/manager seams to be alright

So
Review №51

Great service, friendly, helpful, good product

Ch
Review №52

These guys do a great job.

ss
Review №53

They refuse to work on my car audio. Told me that due to my system because they claimed my system would stop working, without even checking what kind of speakers I have first. Please do not support.

Gr
Review №54

Great customer service and very knowledge

cl
Review №55

It was the worst experience Ive ever had dealing with the car installing I have a lot of friends in Carolina that come over on my word that they are a good installer but I had one come all the way from Columbia South Carolina to get lied Im about to price that we agreed upon before they get there 2 hours away very rude not willing to work with you I will never ever tell any of my family or friends in Carolina to use this place again I live here in Savannah now I recently had a friend from Carolina come over to buy some rims he left there and told me he would never buy anything from there cuz it was so rude to him I did not understand because I didnt experience that to today family come all over from Columbia South Carolina once again one price one way before we get there when we get there totally different price never again

Jo
Review №56

Very helpfull great variety

Ja
Review №57

Wonderful Customer Service. Installed my Pioneer Speaker, amp and In dash radio!

Ca
Review №58

Great work guys

Gr
Review №59

Got me in right away... Diagnosed the problem and had me on my way in no time! Our limo is back in action!!!

Pe
Review №60

Great place!

An
Review №61

Decent stereos and speakers for good price

Ra
Review №62

Just called in to just ask about HID bulbs. Not only was the guy not helpful he hung up in my face. HORRIBLE CUSTOMER SERVICE!!!

Ch
Review №63

Very knowledgeable

Al
Review №64

Great service and excellent installation at affordable prices! Andrew is the Bomb!

Ke
Review №65

Very Friendly and knowledgeable

La
Review №66

Good place.

Jo
Review №67

Very bad customer service in this place

VE
Review №68

Awesome staff!

De
Review №69

Good

Va
Review №70

Satisfied with the service

To
Review №71

Reasonably prices

Ke
Review №72

Good service

An
Review №73

Kind of rude

Information
25 Photos
73 Comments
4.3 Rating
  • Address:7640 Abercorn St, Savannah, GA 31406, United States
  • Site:http://extremeaudio-sav.com/
  • Phone:+1 912-356-0150
Categories
  • Car stereo store
  • Home audio store
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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