Buying a mattress was quite possibly the GREATEST customer service experience I’ve ever experienced in my life. Made an appointment Friday night, purchased Saturday at noon and had my mattress on a box spring in my house not 3 hours later. Not to mention I was cut an awesome deal. This place is awesome, no questions asked.
Jason was very quick to reply when I tried to reach out to him, set up an appointment the very next day. Jason gave me every Information I needed to know and was very patient on what I was asking him about the payment plan. Jason got me the king size and full size i was looking for and delivered to me the very same day ! I would definitely recommend my friends and family to him. Thanks again Jason .
We had the most delightful experience shopping the other day at Mattresses By Appointment with Jason. We were in need of a full sized mattress for my daughters new apartment. Upon arrival he had an assortment of mattresses set out for her to try. Our appointment was scheduled at 1:00PM and within two hours her mattress was delivered right to her new room! WOW, THATS SERVICE!!!! I highly recommend Jason and the remarkable service he gave us. Thank you!
I LOVE this place. I needed a bed ASAP!!!! When I went there I was able 2 lay on the mattress and try it out until I found the perfect one and it is really perfect!!!!! Thank you sooo much!!!!
Had a great experience at Mattress by Appointment! Jason took the time to walk us through several different options and took the time to explain in depth details about all of them. Jason also took great care of us on price! He even helped load the mattresses into my truck himself and gave me an extra strap to ensure I made it home safe. I have nothing but good things to say about my experience with Mattress by Appointment. I would recommend to anyone looking for an easy and affordable bed buying experience.
Mattress By Appointment has been a great service.Im not sure if there are other people working at this location but I do know Jason was a total sweetheart. He was patient, kind, informative and gave me a few laughs. His energy was awesome. If you are in need of a comfortable mattress and boxspring quickly with great affordable prices then this would be the place to go. Honestly, you will not be disappointed or dissatisfied. Thank you for great customer service!! 😊
Shop here for not just a Great mattress but a wonderful experience GREAT customer service
Jason was so helpful! He was very genuine and patient. 10/10 recommend.
From start to finish, amazing people; very personable, reasonable prices, very helpful. Owner made finding a mattress easy when other places had nothing and brought everything to the house. Would definitely recommend!
This is my new mattress go to store now. I 💯 percent recommend this place. Jason was awesome😁. He wasn’t just a pushy salesman trying to sell a mattress😒. He was concern about my budget, my comfort level, n just overall making sure I walked out a satisfied customer. I went to other stores after my first visit with Jason and just felt rushed to purchase, no matter how many times I said I didn’t want to purchase a 899$ 🤬Mattress other places where just stuck on telling me it was better quality and it wasn’t. I ended up back here with Jason and just felt like I was actually being taken care of, instead of him being worried about a sale. Anyone looking to purchase a new mattress PLEASE make Jason ur first and last stop! I’m very picky and difficult to deal with. I changed my mind about 8 times🤯😂😂😂. Even the delivery guy was great🤩. Delivery was fast and easy. All around my entire experience was great! Thanks Jason I’ll b back in 10 years.🥳 only because now i know I have a very reliable mattress now!Pros....wasn’t pushy, very polite, nice, patient, humorous, understanding, knowledgeable, quick and easy visit. Approval process quick.Cons.....🤔🤔🤔 doesn’t sell boxsprings separate😩 due to them being hard to come across. U have to purchase mattress and box spring together or u can just purchase mattress. That’s minor
This is definitely the place to go if you’re looking for a mattress! I’ve already recommended them to a couple people! They gave me a GREAT deal for a mattress, box springs and frame, AND delivered same day! They are also very accommodating to busy schedules. Students or anyone looking for great quality and a great deal should check it out!
Jason is amazing and was willing to help! Definitely will be coming back
I am so pleased with my experience! Jason was absolutely amazing! My mom and I both bought a mattress. I got a set and he delivered with efficiency! Very professional and the quality is wonderful! I recommend to everyone considering! I couldnt have found a better deal!
By far the best experience I’ve had mattress shopping! Jason is literally the easiest salesman to work with, really makes you feel like family. 10/10 would recommend.
Great service . Jason is super helpful and found just what I wanted.He delivered my mattress just an hour laterHighly recommended.
I’m a hairstylist, which means I stand on my feet all day. My back suffered and my old mattress didn’t help any!! I went to Mattress Firm and instantly felt defeated as everything was extremely too high for my budget. I searched online and found Jason at Mattress by Appointment. He was very knowledgeable and professional!! I found the exact same mattress I felt I couldn’t afford at such a reasonable price!! I am so pleased!!!!
Excellent customer service. After spending the day looking at overpriced mattresses I found the same thing at almost half the cost. Very very very nice mattress and Jason was excellent to work with even helped deliver it to my house that same day. Highly recommend
Excellent customer service! I didn’t feel rushed. Each option was explained throughly and he found the best option to suit my needs; didn’t try to upsale me. Nice to be able to support a local business.Highly recommended!
Buying a new mattress here was so pleasant . I recommend this company and Mr. Jason to anyone looking for a awesome mattress with even better price .Mr. Jason was very thorough and very attentive to my needs. I walk out financing a great quality mattress. Thanks to much Mr. Jason.
I had a great stress free experience, Jason was not pushy at all, and very accommodating.
Very professional service. The owner is a great guy and will do whatever he can to help.
Jason with Mattress by Appointment was professional, punctual and knowledgeable. He made mattress buying easy, complete with delivery and set up.
Jason has an incredible operation going here. He is nice to work with, very professional and is willing to go out of his way to provide excellent service. If you need to upgrade your mattress, hands down, this is your man. He has everything you need. Thank you, Jason.
Excellent customer service and the best place around to get a mattress. Being military I was in a tough spot with my move to Savannah. Jason and the team with Mattress By Appointment helped me get exactly what I needed at a great price. Definitely recommend!
Jason is an awesome guy who really knows what hes talking about. Great deals and easy to work with. Definetly walked out with a smile on my face a pep in my step
Clean and very professional service . I was impressed with prices and how easily I found exactly what I wanted and signed up in no time flat.Management very accommodating.Would refer to family and friends
LOOKING FOR A NEW MATRESS ? STOP HERE AND SEE JASON ! THEY HAVE BEAUTIFUL COMFORTABLE AFFORDABLE BEDS YOU CANNOT BEAT.
Great customer service! Fast delivery!
A great place to get a mattress that you want and you’ll have the best sleep. Jason is amazing he worked with me and helped me find the perfect mattress at an affordable price! I highly recommend going here you won’t be disappointed.
This is a great place to buy a mattress! Very knowledgeable and helpful.
Great prices & excellent customer service!
Great service!! Delivery was same day!! Great experience all around
I purchased a queen set from him today. I must say the service and friendliness was outstanding. I was never pressured to buy anything. He explained all details and payment options. I will definitely purchased again. Thank you for meeting me on your day off.
Very impressed with my experience at Mattress by appointment. Pricing was fair. Quality is excellent.Thank you Jason for all your kindness in helping us finally get a great night sleep on rough day.I will be refering my people. And. Coming back soon.Thank you Sir.
Mattress By Appointment is awesome! We just moved here and needed a bed ASAP! Jason was very friendly and made it very easy to get us a new mattress! I’m so thankful for the easy financing! We really needed it! Also it is 100 days same as cash! No hidden fees or scams! If you need a new mattress this is the place to go!
Although the salesman was very friendly, we were definitely taken advantage of. We purchased $1500 worth of merchandise and was convinced to use their financing program, West Lake under the pretense that we would only have to pay $40 on the day of purchase with no interest rate. We were scammed since our $1500 charge is now $3400 because of a $1900 charge for this leasing program. I called today to pay off what I thought would only be $400 to find out I owe over $2000 more. After reviewing my paperwork I found that this charge is in the fine print.
This is a great place to receive a mattress or box spring from and they deliver fast. All around great service
Couldjt be happier. Moved into town and needed a bed quick. Found something a little fancier than I could afford at the time so I did the $40 down thing. Easy terms to understand. Goin back to get a queen and full set next week
I love my new mattress and the service I received highly recommend coming here for a new mattress
If youre in the market for a quality mattress at a great price, I highly recommend Mattress by Appointment. Jason really helps you find the mattress you need that wont break your bank.