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AAA Schenectady
1626 Union St, Schenectady, NY 12309, United States
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AAA Schenectady
Comments
Ru
Review №1

Staff was very patient and helpful. I could have ordered our tickets online or by phone, but I liked having the in-person experience and appreciate the additional information received for our upcoming trip. Thank you!

Ca
Review №2

Very kind over the phone and helpful with your travel needs.

Ra
Review №3

These people are amazing I got my car back after 3 years she rode beautifully for 10 minutes then finally shut down she ran long enough to let me know she missed her so I parked her into AutoZone on State Street call triple a they showed up sooner than they were supposed to were very patient with me and extremely helpful and didnt do any damage for once when putting her on the tow truck like other tow trucks have done to my car and they really cared

Li
Review №4

Susan has helped us plan an amazing vacation multiple times. We request her assistance everytime.

Ma
Review №5

They always take care of me. I appreciate the team AAA has put together.

Br
Review №6

My beef is AAAs website. Anyone else have issues with signing in or even navigating to Saved trips? I have called once and one person was able to figure it out and get me to the right place. However, now just trying to sign in is impossible. This site is the worse I have ever experienced. I know I am in my 60s but I can get myself around a whole lot of the internet. This just sucks!

Ro
Review №7

Service was fantastic and I received my replacement card in two days. Thank you!

Ro
Review №8

Havent had AAA in years went back and glad I did great help and service I really dont hope Ill need! I have a sick spouse and need all the reassurance I can get

Se
Review №9

I came to get international driving permit.No appointment needed, picture is taken right away, document issued without problem. Left in 25 minutes.Thank you Josh.

Al
Review №10

I had a dead battery (again-driving very little these days, old battery), and when I called, I got a text response almost immediately with a quick ETA, and the guy arrived exactly on time!

Ed
Review №11

In and out in 5 minutes for an international drivers license. Great service.

Bi
Review №12

THE HONEST PLUMBING COMPANY

li
Review №13

I had a flat tire on the highway, I pulled over and called AAA, they were there in 20 minutes! Then the man had me on the road in 10 minutes. The lady on the phone and the man who came to the rescue were completely professional and I felt like I was in very good hands. 100% recommend for every person who drives.

Gr
Review №14

Spoke with Jesus Torres he was extremely helpful and took care of my needs immediately

He
Review №15

Edrick (not sure if I spelled it right) was super fast and VERY friendly! I was panicking about my keys being locked in my car and he was able to ease my frustrations with simple humor and compassion!

Ka
Review №16

Member 14 years. Always fast efficient and friendly. Never an issue.

Ge
Review №17

Friendly, helpful people. Went today to exchange some US currency for Canadian. It will take 3 days and the exchange rate isnt great. It is a nice service if you need it.

Ci
Review №18

The staff is friendly and welcoming. Everyone was engaging and so helpful.

Ka
Review №19

Fast professional service in assisting me with a merchandize purchase during open house day. Got some nice discounts.

Wi
Review №20

Kimberly, the young lady who helped me open my AAA membership today was very professional, courteous and knowledgeable.She explained the various choices of membership in detail and I sincerely appreciate that. The only improvement that I would like to see with AAA is a discount for Veterans.

Is
Review №21

Place is amazing just left n cant wait togo back

jo
Review №22

Canceled my membership due to the fact that they provided poor service and I called and complained about it. Their quality has gone away over the last 3 or 5 years. Left me stranded in 30 below zero temps on a clear night for over 3 hours, lied to me about trucks coming to help me on a separate call, another call the van guy would not get out of the van to jump my car in the rain handed me the jump pack and said here jump it yourself. Was a member over 30 years. Dont bother using them. Find someone else

Ch
Review №23

We booked a trip through an agent at this office who highly recommended a hotel at Kaanapali Beach Hotel in Maui despite our concerns. We arrived at the hotel to find it a complete disaster. It was moldy, full of chemical smells, roaches, and had an outside dining area covered by a WWII Army tent. We protested vehemently to the agent and to Pleasant Holidays who they book through and only reluctantly did they agree to change us to a different hotel after 3.5 hours of phone conversations. Stay away from this office’s travel services and never use Pleasant Holidays!!!!!’

In
Review №24

Needed some passport photos. Fast and friendly service and got what I needed. Highly recommended.

St
Review №25

Best rates for converting dollars to Euros! Handy travel accessories including RFID wallets. Friendly and efficient staff

Ch
Review №26

Very fast friendly and get there work done

Ch
Review №27

Great location, nice storefront where you can buy travel related products, even beautiful luggage. Ive always had my carseats installed by certified professionals here. They can also help with trip planning anywhere youre going.

St
Review №28

Good and speedy service. If youre a AAA member, they conduct free eye exams for DMV.

Ca
Review №29

Visited recently to order Euros and a international drivers license. Elizabeth is amazing, super friendly and polite and was able to a answer all my questions from Euros to Disney. AAA has helped us through the years and I highly recommend.

Ki
Review №30

Excellent customer service. My trip was mapped out, discount tickets were offered, everything was perfect. Love AAA, Ive been a member for years.

Je
Review №31

I like this location very much. The help is always nice and friendly, which makes coming here a total pleasure. I highly recommend AAA Northway on Union Street.

Av
Review №32

People there really take the time to plan your trip! Very impressed

Jh
Review №33

Very prompt service....we walked in without appointment, had to wait for few minutes as they were already serving clients...but once available we got our IDP done in few minutes.

Do
Review №34

They are always helpful whether you are planning a vacation or trip or if you need roadside assistance. Very friendly staff

Br
Review №35

Great place for travel plans.

Fl
Review №36

I got a great quote on my car and home owners insurance

Vi
Review №37

Been a member for years,but still disappointing when I need info they dont ever have. Like a road map of Mexico!

Do
Review №38

The people there are wonderful! Very helpful.

Ti
Review №39

Had a car seat installed. Very quick, friendly and helpful.

Ph
Review №40

The person who helped me was polite and informative. I was in and out with what I wanted in about 10 minutes.

Pe
Review №41

Great Service. Knowledgeable travel agents.

Pi
Review №42

The young lady that helped us out was great very helpful.

Jo
Review №43

Very friendly and helpful staff

Ma
Review №44

Service was good and quick.

Ch
Review №45

Prompt professional service

J
Review №46

Had all the movie passes we needed.

ga
Review №47

I saw ! of your drivers in scotia about 5pm on 6/19 17 and he pulled in my driveway to turn around which had him going the wrong way on a 1 way st I told him what he was about to do but he just waved me off and went the wrong way on the 1 way st.GREAT PROFESSIONAL DRIVERS YOU HAVE THERE!!!

Do
Review №48

Cheap insurance for a road worrier

Bi
Review №49

Nice professional folks!

Ju
Review №50

Not happy!!! Wont be using their services again!!

Tr
Review №51

Had photos taken

Ph
Review №52

Great service

Am
Review №53

Helpful employees

Ka
Review №54

Great help!!

Jo
Review №55

Answered my questions

Do
Review №56

Love it!

Information
15 Photos
56 Comments
4.5 Rating
  • Address:1626 Union St, Schenectady, NY 12309, United States
  • Site:https://northway.aaa.com/membership/offices/aaa-schenectady
  • Phone:+1 518-374-4696
Categories
  • Travel agency
  • Airline ticket agency
  • Auto insurance agency
  • Car battery store
  • Cruise agency
  • Home insurance agency
  • Luggage store
  • Train ticket agency
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:9AM–5PM
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