I have been there twice in the last month for upgrades and added lines. The staff is awesome!One young man in particular behind the counter was amazing! He was polite, funny, respectful, knowledgeable and efficient! I believe his name was John. Kudos for a job well done! I would highly recommend this location and I will keep going back for any of my cell phone needs. Thank you for a great experience!

Great store. Work with John and buy him lunch, he earns it. The store is cleaner than the deals. The staff is friendly and knowledgeable. The service is reliable for local region. If you are in Schenectady, I recommend visiting this store. They always keep a variety of reasonably priced accessories for thier phones. And are children friendly.

This store is very close to me so I tend to continue to buy my metro ogo es there but Ive never had a good experience there. They really arent properly trained.

Best service in the area. Unlimited and free phone

Had a problem with my phone didnt do research before I bought it they returned it with little to no problem after I do proper research I will be going back for the correct phone will recommend to people staff is friendly and nice.

Excellent service I had a great experience.

Terrible business owner doesnt understand customer problems sits on the phone with personal conversations all day nt even taking customer calls! They put a $26 screen saver on my 8yr old phone and she had a case tht we had also purchased from them (totally around $500 in a 5 wk period) her phone dropped about a foot and her screen shattered! The screen protector didnt have a scratch and it wasnt even attached i took the phone back across the street only about a half hour after the purchase....they acted like oh well did not care said it had to be the impact....a foot ..i dropped mine 5 ft and my screen protector broke nt my screen! Thats whats its for!!!!! Terrible and theyll talk you into anything thinkin you gettin a deal spend money bt dont care about you as their customer! They own the store they are not metro pcs themselves they just represent the service! Definitely will be goin back to boost where my money is cared about😘

Love this store John is the best

Great store with friendly staff that will help you get good service and prices.

Fast and reliable service. I would trust the boys at Metro PCS with my phone!

Terrible reps not trained properly

One of the Best service..

Worst metro pcs and bad service its not the place its the representative especially the white representative he is ever racial and rude he needs to be fired

This particular location has messed up my phone a number of times and then never wants to do anything to fix it

Great service