We came in in need of a suv for all our kids sports gear. We felt that our sales rep JD put himself in our shoes and understood what we need and got to work. We looked at and test drove a few cars and never felt rushed or pressured. Juan in finance equally took care of our financial needs and worked to make sure that we were comfortable and able to stay within or needs. JD and Juan both were the team that we needed and made our search a successful one all around.

THE BEST CAR BUYING EXPERIENCE WE’VE EVER HAD! My husband and I tried 3 dealerships before visiting Mark Kia and let me tell you DO NOT WASTE YOUR TIME GOING ANYWHERE ELSE! Everyone at Mark Kia is super helpful and friendly but Nate M. was absolutely outstanding!!! Before we arrived we called just to make sure they had a 2022 Telluride to even look at because none of the other dealerships had them. When we got there Nate had one pulled up front and waiting with the AC on. (Now that folks is customer service! 💯) What’s crazy is that it was the exact trim level and color we were wanting. After talking with Nate and testing driving it we realized it was the vehicle we had been searching for. Because of Nate the negotiation process was fast. They were considerate of what would work for us financially and without intense pressure. He made sure we were happy, comfortable and was genuinely excited for us! Thank you Mark Kia and especially Nate for working with us to find the perfect vehicle for our family.

We have purchased several vehicles at Mark Kia over the years and have always had a very pleasant experience! We visited a competitor dealership yesterday and it made us realize how NOT to do busines........ so back to Mark Kia we went! Thank Mark, J and Dave and Happy Birthday to my very excited new truck owner hubby!

Jorman was great! The whole team from sales floor to finance! Even Mike Vance with insurance! Thanks for working with me. It’s been about 2 months and I’m still digging the car! Go check these guys out. They’re awesome.

This is my third car in a while from Mark Kia and first one from their new location in Scottsdale. The new dealership is spacious and elegant. The experience at the dealership had been great. Nate is the person I met this time in their sales team and he had been so helpful and made it a smooth sailing. Though the car I wanted was not readily available, he understood our requirement and ordered it for us and had made it a point to keep in touch since then. We are having a final delivery date now and we feel that had it not been Mark Kia, we might have dropped the idea of buying this particular vehicle of our choice as we got better response from Mark Kia.

HORRIBLE Dealership and management. Went in with a friend to see a car on their lot. Was first of all offended when the sales guy questioned her capability to afford the car. Gave their management a shot to make things right. We both took 3 hours of our work day to go BACK in because we were told they would give the official numbers on the car and trade in value. Spent hours there and after they had all the time to inspect the trade in were told there needed to be an official verbal “yes” to purchasing the car TODAY before they’d give any numbers. This was after we stated she will most likely need to sleep on it. Since she wouldn’t give the 100% confirmation she’d purchase the car today, they wouldn’t give any more information. Saying she is interested in the vehicle but not liking their approach, they came back and low balled her trade in. Wow these guys are sleazy high pressure sales men. Having a sales background, I am embarrassed for them. We were accidentally told by a sales guy that they lost a sale on a $85,000 Range Rover the day before because of their sales approach. I feel bad for the owner of this dealership. If this was my team, I’d be embarrassed my name was on the building... what happened to transparency and working with people. You’d think you would see a possible buyer in front of you when they came back after a bad experience to give you another shot! I’ll never recommend this place.

If I could give my experience at Mark Kia working with Shane 6 stars, I would. My mother and I had spent the entire day car shopping at different dealerships until we landed in Mark Kia. I was looking for a 2021 White Kia forte GT line, which would be the first vehicle I’d ever purchase. During this process all of the dealerships were running extremely low on inventory and it was very hard for me to find a kia I could even test drive, let alone purchase. A couple of the other dealerships had some Fortes but they weren’t the right color or model I wanted. Thankfully, Shane, the employee we were working with had just purchased the same vehicle I was looking at, about a week or so before we had gotten there. The only difference was, his car was a GT line “premium” (with extra bells and whistles), which I didn’t even know existed! He was kind enough to pull up his own personal brand-new car to let me sit in and look at. After checking his out, I completely fell in love with it and knew that was the car I wanted. Thanks to Shane, I was able to close on a brand new 2021 Kia Forte, that was the color I wanted, and even an upgraded version because he was able to find me a GT line premium just like his! Shane made my entire car buying process effortless, and actually enjoyable- if you can believe that! I wish every one purchasing their first car could have the same experience I did with Shane at Mark Kia. If you’re looking for a new car, I highly recommend checking out Mark Kia and asking for Shane!

Josh was amazing. Buying cars is a miserable experience. It doesn’t matter where you go. Josh made the process manageable and I trusted him. He didn’t waste my time and I am forever grateful for that! He showed me a great car for the money. That’s the best Referal of all! I’m not an easy client.

Second time customer love the service and the people who work here. Got a smoking deal trading in my Tesla for a 2022 Stinger. Thanks Johnny, Joan and Sean for going above and beyond to make this happen so fast

My sales guy was great! Derrick Gradijan was super helpful and no pressure. He stayed with me and helped me with everything I asked for including cleaning out my car! He also went above and beyond to make this buying experience feel good. The dealership and service department are friendly and easy to work with. Very pleased!

I have gone to several dealerships and have spent hours at them. At Mark Kia, they could not have made it more simple for me! I was super impressed at how quick they made this happen for us. My family and I are very happy with our car! Definelty recommend this team! Thank you Derrin and Juan!

Mr. Josh Milton helped me and my son find the perfect car for my son. Has all the features he is looking for and a great price! Make sure you ask for Josh Milton, he will help you with what you are exactly looking for!

Nate and Chris were patient and honest. They werent pushy or trying to make their own agenda. While they have no control over the market they still were patient and did everything in their power to make my dream care workable. I didnt want to settle and they focused on making my choice work.

The staff and sales person were all excellent. I am 60 years old so I have purchased many cars over my lifetime, but my experience with KIA had been more than great. Best car buying experience, support, maintenance, and professionalism of any previous dealership. I would highly recommend Mark Kia of Scottsdale to anyone. I am sure that I will never deal with any other dealership, ever. They are the absolute best by far.

I had a positive experience buying a good used Kia Soul. The sales people were fair and nice. Everybody that was helping us were nice and patient through the process. I was especially happy that we finished all paper work quickly. I would recommend for new or used cars. Update..a few days after purchase we had a small issue with the gas gauge. Although we bought the car as is, they still are in the process of fixing the issue for us and even paid for an Uber home for us after dropping off the car. We are very thankful and appreciative.

Everything was a good experience. The constant being told how to give a perfect survey, as well as sending a pdf to do so was a bit much. I will give a survey on how I feel things went, not be told how things went.

Today we bought a 2021 kia Sorento from Nate M. And we couldnt be happier, we came in with the intent to look and get an idea, and the car we fell in love with was the last on the lot, we decided to go for it and the process was super quick and easy and they gave us a great amount for our trade in. Would highly recommend Mark Kia but even more so would recommend you ask for Nate. You wont feel like your working with a car salesman.

Had a fantastic experience, got a great car for an excellent price. Dealership was extremely clean and the entire staff was very professional. Carson and Maricella did a great job explaining my options and actually listened to me when I told them what I wanted to do! Will gladly do business with them again.

We had an amazing experience buying a car from Mike Kia. From the initial point of contact all through to finance it was an easy and positive experience. Juan in finance was great to work with and made the process a breeze. Will definitely work with them again!!!

Had a really smooth and easy time buying a car with Mark Kia! My Salesman Leonard was super helpful and made sure I was comfortable and secure in my decisions the whole time! Great selection of nice reliable vehicles and a comfortable environment to chill in while everything is working out! Would recommend this dealer to anyone, theyll take care of you here at Mark Kia!!💯

The experience overall was positive. We walked away with the car that had everything we wanted. The salesman was extremely knowledgeable and answered all of our questions, and we had a lot of questions. The finance guy was very knowledgeable as well and was able to give us the best warranty for a good value. The only downfall was that the process, did take an extremely long time. We were there for approximately 5 hours. Overall, we are happy. We will be going back in the future.

I showed up in jeans and a t-shirt and wanted to test drive a $80,000 Lexus. I met Amanda and was treated with respect. Amanda was fun, kind, helpful and very professional. They had to take the car to Lexus for some work, Amanda was always on top of things and kept me up to date 2-3 times per day. Once i got the car i was very happy with the clean condition and Amanda’s great professionalism. I will tell EVERYONE i know about my great experience at Mark Kia and especially to ask for Amanda as she is the best!!!

I really enjoy their business, they are very kind when it comes to customer service, and knowledge when it comes to their inventory, if you need a vehicle new or used, Mark Kia is the place to go .

After working with Kayla for several weeks, and providing feedback, we came to a decision to purchase a 2019 Ford F-150. Kayla was so knowledgeable, communicated very effectively, and answered all our questions. We met with her a few times in person as well. John F in finance was incredible as well. Highly recommend those two for sure!!!

This was the best car buying experience I’ve gone through! Derrick G. was kind, patient, and honest! Not one time did I feel pressured or like he was just trying to make the sale. I’ll definitely be going back when I’m ready to trade in!

Literally bought two vehicles from this place for cash a couple years ago and one was a 2015 Chevy Suburban that looked pretty good except had sun damage on the roof and hood that my ex didn’t notice. (I was out of town during purchase) anyway had electrical problems with it the entire time, they refused to even discount the repair work that had to be done! Bad taste in my mouth from that experience!Fast forward to this past Sunday when my son in law bought a 2017 Suburban that the bumper was somehow damaged and was wailing in the wind to tune of $1420 in damage and they again refuse to pay a penny towards the repair of the bumper after not having this vehicle for a week! AVOID THIS DEALERSHIP! They are not trustworthy people!!!!!

First time buying a car and Shane made the process fun and as simple as possible! Everything went as planned, plus some! Couldn’t have asked for a better experience for a first time car buyer! Thanks again Shane.

Shane was great! He was so kind, very transparent, and didnt pressure me not once during the sale. He made the car buying experience seriously so easy and quick! I am VERY happy with how everything turned out.

I was looking for a specific car and was looking online for a Dodge, when I found the car I wanted I called Mark Kia and Jonathan picked up and from the first moment he started talking he helped me fell very comfortable! When we showed up he had the vehicles that we were interested ready for a test drive and we ending up test driving 6 vehicles and each time we looked at them he was very thoroughand had only our best interests in mind. We showed up at 8 am and we were all finished (the most time there was the test driving) by 12! Then the finance manager David was phenomenal he told us that if anything ever happens to our new car to call him personally and he will help us if we should have to go to get any service on our new vehicle (we live out of area of Mark Kia). I would highly recommend MARK KIA all of the agents are very friendly and nice! We had a 5 star experience and will be back for any other vehicles!!

We had a very fun and friendly negotiation with Many and Darren working out a deal for a 2022 Kia Sorento S model that was to arrive in a week. We had not researched the car so we were flying blind, not really understanding the options. We made the deal contingent on us trying the car and deposited $2000 toward the price. We asked about the extended warranty several times and they said it would be taken care of in financing (which I did not need as we were paying cash). Anyway we still went to financing and they said we could get all the available warranties for a total of around $6000 which was ludicrously high and set the tone for anything that followed, we were not happy with Joshuas effort to quadruple+ overcharge. He eventually offered the bumper to bumper for $1600, we declined as I had zero trust in him.After getting home and researching it I realized the “S” was a lower powered car and the contract was missing a few things we stated we wanted (HomeLink and there was a charge for window tinting that was to be split but was not). I emailed Darren to clarify.. I received a terse email saying that it was not in the contract (no kidding, that is why I emailed). I emailed again and did not get a reply.We decided to follow up on the different HP engines. I found an LX (no Turbo) and EX (with turbo) to test drive at another dealer as there were none at Mark. The difference was dramatic. After considering everything I called Manny and told him that we were invoking our right to terminate the deal. He said the $2000 was non-refundable and that we had signed an agreement (we had not). I was very surprised and expressed shock, he finally remembered our agreement. After going back and forth it was agreed that he would mail a check.When I look back I am amazed that Manny did not immediately offer to refund our deposit and offer to help us with another model, that would have been a better experience.

Visited Mark Kia yesterday in search of a new vehicle. We received outstanding service, attention, etc., from Carson Haley. Carson answered questions, did research, responded promptly. The whole interaction was professionally and courteously done. Excellent experience!! Thanks Carson! Thanks, Mark Kia.

Stay away from this dealership. I took my Stinger GT2 for mud flap installation. They bumped rear of my stinger during process. Once I noticed upon reaching home they didnt even acknowledge, instead accused me of making false claim. Will never consider this dealership even if they offer me free services.

Mark Kia was amazing! I called first before hand and the receptionist put me on the phone right away with a sales person. His name is Jonathan Gutierrez. He was very honest and he did not waste my time at all. He told me from the start that there was only three models of what I was looking for. I told him that I would be there in 20 min. When I got there he was ready to go and was able to show me exactly what I was looking for. He was also so patience since I decided to come in at 7:30pm about an hour and 30min before they were suppose to close. By the time it came to make the huge decision he was very patient and not concerned about what time it was, and was more concerned with my decision making process and gave me the time I needed to decide!Peter was also great in the financing department! He took the time to explain everything before I was ready to sign the dotted line! He was short (in an good way) he didnt draw out any explanations, and too the point and did not leave out a single detail!Everyone was great to work with. I told Jonathan from the start I need to drive off this lot with a car tonight and everyone at Mark Kia made it happen! I am so thankful that this team was patient and help not just me, but my twin sister and future baby nephew get into a great and beautiful car! If anyone in the near future asks me where to go I will be sending them your way!

Mark Kia is always great to me. I just bought my 4th Kia through them yesterday. Jonathan Gutierrez is an amazing sales person and look forward to working with him again.Mark Kia got me the car I wanted for the price I wanted. I didn’t have to haggle for hours. I was out in my new car in about 90 minutes! You can’t get any better than that.

Exceptional experience!!! I cannot say enough great things about the Mark Kia team. I was car shopping for my 16 year olds first car and my sales guy, Sean Sotack, went above and beyond to make this car the perfect surprise for my son on his birthday. I was beyond impressed with the A+ treatment I received when simply buying a $7K vehicle. Whether you are spending $7K or $70K, the red carpet treatment is rolled out. I will absolutely return to Mark Kia for future purchases. In fact, I am sending my other son their way this week to work with Sean for his next car. Johnny B, Jacob, Peter and Sean...THANK YOU for everything!!!

My experience at Mark Kia was very pleasant. The staff was excellent.

My experience at Mark Kia was excellent staff was friendly service was great and Jason S was patient and helpful. Jason and Juan did show outstanding attention and made it happen, really quick process. Thank you

Peter in finance was lovely. He took extra time and we were able to buy a car in record time feeling very confident with the package we got. Excited to be a new customer of Mark Kia & family. Clean facilities and friendly staff.

Max Kemp and Josh Milton are amazing! These guys took care of me and got me the exact vehicle I wanted at the best price in the valley. I had the best buying experience I could have imagined from a car dealership. Not to mention, it was quick and easy. I was in and out in about an hour! My daughter was able to come with and stay in the child area to keep busy. I highly recommend this dealer, but more importantly Max and Josh!

This dealership advertises prices for their cars and calls themselves a no haggle dealership. What they dont tell you until you try to buy the car is that they add over $2500.00 in extra charges to the car. There is a doc fee 0f $600. Thats some pricey paperwork! They charge $600 for window tint. There is another $800 for some kind of tracking/security system they install. I cant remember the other one. They are ridiculous charges that get added to every deal and they tell you they cannot remove any of them. It is a classic bait and switch. It would be so nice to have a car dealer just be honest about what things cost. I follow all the numbers because I buy a couple cars a year. I could see someone with less experience not understanding what they are paying for. The whole transaction feels dishonest.

My husband and I had not bought a vehicle at a dealership in years. Mark Kia reps were all great professionals and just treated us with great customer service. My husband really liked Nate’s approach and feedback on my husband’s questions. We really had a great experience compared to other dealerships we had previously visited. There was no hassles, no pressures. Thank you Nate and Mark Kia reps. We definitely recommend to go to this dealership for your vehicle buys. They have a large and great selection!

Johnny and Derrick were phenomenal. At no point did I feel pressured and the price of the car online was exactly what was on the offer at the dealer. They were super nice, made great conversation while we were waiting for the financing, and kept me hydrated (Im pregnant and constantly thirsty) by bringing me water bottles every time I needed.Overall if you want transparency in pricing definitely recommend them. They also offered me a ver competitive offer for my used car.

At first I had a typical car dealership experience. Then, after one month my vehicle had a brake failure while driving with my family. I had it towed to the dealership and they we re unable to diagnose over the course of a month. In that time my phone calls were not returned for days, I was given no solutions, and in the end asked to take my vehicle back, regardless of the danger, over the phone. I took it up the ladder and at first was met with some understanding and arrangments were put on hold for a couple weeks. I drove the car in that time since there was nothing wrong with it and im a uber driver and depend on my vehicle for income. I had another brake failure a couple days ago while working and after a bit the issue stopped. What a scary ride home. The next day it was back and Ive missed 3 days(probably $700). I have been calling for two days and had no call back. With the total loss of income my health has deteriorated, my depression relapsed, and I may become homeless. Worst experience ever. DONT COME HERE

Jonathan Gutierrez is SUPERB!!! He was so helpful and accommodating. He helped us find the perfect car within our budgetary constraints. You will not find a better car salesman anywhere. Had a great experience.

We had a great experience at Mark Kia purchasing our 2018 Jeep Grand Cherokee Limited. Super friendly, no hassle environment. I would definitely recommend them for your next car purchase! Thanks Johnny, Austin and the Finance Mark Kia team.

I had a very pleasant experience at Mark Kia. They were very friendly and helpful.

We had an exceptional experience with Mark Kia. We worked with Carson & J. Jackson. Both were very knowledgeable, respectful & helpful in every way possible. In addition the finance employee who worked with us was awesome also. I would highly recommend Mark Kia & we’re happy we purchased with them.

I was very nervous about trading my car in.. being I have ran into a lot of bullies at dealerships. Not at mark kia! Derrick was amazing.. He started off with trust and honesty.. Made me feel comfortable talking to him and he ensured he made everything affordable for me before even running my credit. I love my new car. And I cant wait to bring it home.. thank you Derrick!! And thank you Mark kia!!!

Super helpful, got everything going as fast as they could.

JD and Max were awesome. Super easy and down to earth to work with. They worked so hard for me and I LOVE my car!!!

The gentleman there that I acquired my very first vehicle through, Sean, reassured and concreted that my investment into my 2020 Kia Forte was within my best interest, speaking for now and even several years from now.What I enjoyed the most was how honest and straightforward he made the process of financing a new vehicle. Everything felt very organic and humane. Absolutely no fingers crossed behind his back with a handshake, so to speak.20/10, would absolutely recommend, and I appreciate the hoops and loops, crossed and conquered, that staff accomplished within about 3 or 4 hours. If you go to Mark Kia, request for Sean and he’ll welcome you with open arms, and get you the best deals on-property!

It was 5 star service from the minute I got there. Jazmin is always friendly and courteous, and addressed all my concerns. Abdul was one of the best salespeople I have dealt with in a long time. He went above and beyond. Peter in finance was very informative, and provided exceptional service. Lucas the manager was straight forward, and made the experience enjoyable. This is my second verticals purchase from Mark Kia, and because of this continuous out standing service I will continue to buy from them. Excellent work Mark Kia and team!!!!

Nice vehicle - Juan was a great person to work with. Not happy that with their sales pitch of the 167 point inspection or what ever the number was they were touting... that they would sell a vehicle with an unsafe spare and not replace it when they were made aware of it. If I hadnt taken the time to look myself - while trusting they wouldnt endanger customers with an unusable tire after talking up their dealer inspection - I could have been stuck or worse - my granddaughter stuck somewhere in the mountains trying to escape a possible wildfire with a bad spare tire. This tire is so bald and worn - no tire shop would allow a customer to drive on it or trust their life to it. Would have been a great experience otherwise...

Amazing sale team. Especially Kiara. She took great care of my needs and following my instructions about financing very precisely without any deviation from it. Thank you. I am strongly recommending this Kia dealership and working with Kiara if you have the opportunity. Trust me you don’t need to go any where else because you won’t get a better deal and services.

I have never had such a negative customer service experience in my entire life. I purchased my car from Mari Kia 3 years ago. I have had my car serviced under warranty at the dealership which has resulted in nothing but carelessness on the dealership’s part (to where my Kia has completely stalled/broken down in the middle of the highway for an issue they serviced 2 times prior) headaches, time, and money. There have been multiple instances where in which this dealership has had my vehicle for service for lengthy amounts of time (from 3 weeks to 2 months) where I would never receive updates or calls back on the status of it and instead would call and inquire on it. Just now, I called to see the status of my car after being serviced for something completely different and seemingly minor as it’s been with them for weeks and I again, haven’t gotten a call back or update. I was literally told “I don’t know what’s going on with your car”. It’s unprofessional, careless and quite honestly quite scary. I’ve brought my issues to both the service and dealership managers where I have gotten nowhere with. I was asked if I would like to instead purchase another vehicle from them and get out of my current one???????? I would highly recommend staying away from this dealership and to not purchase or receive service on your car from them. I will never purchase from this organization again and I’ll be sure that my close family and friends know of my experience and veer from purchasing and doing business with them.

Everyone here is super amazing. Abdul got me a got me a great deal. David in finance was so nice and friendly. However I felt slightly rushed and wish I had taken more time in selecting my Soul. I think I would have gone up to the S trim instead of getting another LX. This is the second Soul I have brought from Mark Kia and I would definitely recommend them to anyone looking for a Kia

Great service! Sean was very friendly, super helpful, service oriented and even came in on his day off to show us the car. He answered all of my sons questions which helped make the final buying decision easy. The follow through and communication was extremely thorough and he even delivered the car to our home after detailing it!

Absolutely awesome experience at Mark Kia. I worked with Robert Lemon and he was very helpful, patient and gave me multiple options before I eventually pulled the trigger and made my decision. Would absolutely recommend this dealership, there was no pressure to make a decision nor did I feel any expectation to.Really great dealership!!!

Amazing service and attention to detail. Made sure we were comfortable the whole time! Chauncey was a great sales person I will recommend him and use him for future car needs thank you Mark Kia

I have been searching for a Kia Seltos for a couple of weeks. Ive had several disappointing visits to lots offering an out the door price online then tact on $3500-5000 additional once I went to their lot.With little patience for the car buying process I spoke to Frank about this vehicle. I asked OTD price and didnt want to drive an hour for surprise fees. He said he understood and would check with his manager Jacob. I got a call back that they could fit to my budget and gave me a price. I went to the bank to get a cashiers check for agreed amount.We got to the lot and was greeted immediately. Frank had the car ready for test driving. Let us go for the test drive and came back to review paperwork. It was a fairly quick process and short wait to get to finance manager to sign all documents. I left there so happy with their service but most impressed with their flexibility to negotiate.I understand the industry has been hit by the pandemic and inventory shortages but a hike of $3500-5000 is just too much for a normal consumer like me to absorb.I am so thankful to both Frank & Jacob for their professionalism and working with me so I can get an affordable vehicle!

Mark Kia - What a great experience, start to finish.Car buying can be extremely stressful and dealership experiences when buying cars are all-day affairs. Not at Mark Kia. First, let me tell you that Abdul was by far the best salesperson we have had the pleasure of working with. I wouldnt go to anyone else, period.He was not pushy, he was polite, he listened and worked with what we were looking for and needed. He was very attentive and worked extremely hard to see what he could do for us.He made sure to introduce us to Service Department, to our Service Advisor and followed up with a call to simply check on us. The little things that go such a long way.As for the dealer, the finance piece was so quick, smooth and well positioned throughout the process. Maricella was very efficient, personal, courteous and wanted to make sure the experience was great and we understood every single thing with the contract.I simply cannot say enough about Mark Kia. I rarely ever give dealerships top marks but Mark Kia deserves it, all around and if you are in search of a Kia (which I highly recommend after 3 Tellurides and now a Forte), go see Abdul, accept no one else and you will see what a truly magnificent experience is all about.

My wife and I had a fantastic experience at Mark Kia! We were in the market for a 3rd-row-seat SUV with low miles and at a reasonable price point, and worked with Johnny and Derek. They helped us find exactly what we were looking for (a like-new Nissan Pathfinder), and gave us a fantastic deal on our trade-in vehicles. A week later, we are still thrilled with our purchase, love the new car, and look forward to a long relationship with the dealers service department for future service needs on the car. Very friendly and professional staff all-around, would highly recommend them if youre in the market for a new vehicle!

I bought I used Kia that needed servicing. I was dreading dealing with all the dealership hassles etc. But Bryan J. In the service department is awesome. I worked customer service over 15 years and appreciate the knowledge and service this man displayed. Hopefully kia takes care of him because I will take my business wherever he is.

Had a great experience buying a car here. Robert our sales rep made the transaction about as smooth as is possible.

I was extremely pleased with the overall experience I had at Mark KiaFrom my sales & leasing consultant Jen Vance who was very knowledgeable of the vehicle I wanted! (Which I Got) 🚙To Max Kemp Assistant Sales Manager who took care of me by doing all the number crunching for this awesome deal,as a single mom of three and a BK discharge his experience came in handy and was very pleased with the vehicle and payments I got approved for.And A Shout out to Mr. Juan Rodriguez Assistant Finance Director who executed the deal with the sweet bumper to bumper warranty, gap ins ext.You guys were truly The Dream Team for me!!!Thank you very much!!

They charge a bunch of extra fees and won’t let you buy a vehicle if you don’t want to pay all of them. They lie and make up requirements that don’t match the DMV. Watch your back buying from them or you will end up paying thousands extra

Had a great experience at Mark Kia! I worked with Kayla V., and she was super knowledgeable, personable, and willing to work with me to get the vehicle I wanted at a rate I was happy with. I’d definitely recommend folks check out this dealership if you’re on the hunt for a new car!

Found what we thought might be a great deal on a BMW X 5 - ever so slightly used.We are somewhat new to the area and we were very pleased to find a very honest and straightforward dealership to work with.Nate was our go to salesman and he was personable, reasonable and honest. I would definitely recommend him to make your deal with.We walked out of Mark Kia feeling as though we were treated fairly and respectfully and we are so happy with our purchase!

We had a great car buying experience with Jen Vance. We called ahead about a van we saw online. When we got there she had the van pulled up to the front, detailed and ready for a test drive. Jen was knowledgeable, helpful, and allowed us to be comfortable in our car buying experience. The managers came by to say hi and the folks in the finance department were great! When we buy another car we will definitely be back. Thanks again!

Just bought a new Kia Seltos at Mark Kia from Nate and the entire experience was wonderful. Nate was the best and most friendly car salesman that I have had the pleasure of meeting. He was enthusiastic and shared in my excitement about the new car. Not only did he know everything about the cars, but he was also willing to offer amazing deals. 10/10 would buy a car from him again.

We went in to test drive a Telluride and potentially buy one. We worked with Robert, who was very knowledgeable and easy to work with. We drove a Telluride S with a sticker price of approximately $39K. We decided to buy and were then informed that the price was 47K, not $39K. Due to the shortage of cars, Mark Kia marks up the car 20%. We decided not to buy the car.While the car was great, the sales person was solid, I just felt misled through the process. Why have the sticker laminated, in the car at one price only to communicate a different price when you go to close a transaction?Im sure they are operating within their legal abilities, but I guess I just like old fashion honesty. Reminds of the gas pipeline issue from years back when certain gas stations were jacking up their prices simply because they could get away with it.

Amanda was incredible! I didnt think Id be able to get the car I wanted but she made it happen! She even delivered it to me when it was ready! Im already planning on buying another car from them. Thank you so much!

Great experience with Nathaniel Mckamie. No pressure experience which was nice compared to out experiences at other dealerships. Most importantly, my wife got what she wanted at the terms she wanted it. Overall excellent experience.

Didn’t purchase/lease the car but came out with good vibes. Didn’t feel sour like I’ve experience with other dealers. I made a mistake in my calculations so I was going too aggressive with my numbers (didn’t realized it at the time). Other dealers were pushy and hard to talk to, but sales associates here (especially Shane) didn’t get frustrated and worked with me to try to get me a good deal. Ultimately the deal couldn’t be reached due to the change of heart in the car that we want to purchase/lease. I felt good knowing that they were willing to talk and see how we can reach the middle ground where I get a car at a good price and they made some money doing so rather than just brushing customers off who come in with aggressive pricing.

Went in to look at a telluride, rep didn’t know anything about the car. Asked for a test drive and they couldn’t locate the keys… waiting for 10 minutes and a manager came out and said he will go look for the keys at that point we were over it… Not going back.

I am so happy with my purchase at Mark Kia. Thank you Russell for being patient, understanding and working the numbers for me. I spoke to him prior to my arrival about what I was looking for in a car. When I showed up he had an array of cars ready for me to test drive. He made the process of buying a car simple and fast. If you are in the market for a car ask for Russell at Mark Kia. He will make sure you drive away in the car of your dreams.

My husband and I purchased a used vehicle from Mark Kia this week. This review is updated after Max worked hard to rectify a poor experience with our salesman. The vehicle we purchased is outstanding and exactly what my husband wanted. Max, one of the sales managers, immediately called about our situation with our salesman and worked really hard to ensure we were satisfied. They ended up getting us a better deal on financing than we initially signed for (shoutout to Dave and team). My takeaway from this is if you are buying a vehicle and you aren’t satisfied with your sales person don’t be afraid to stop the process and ask for a manager. I wish we had done that and gotten another sales person to help us.Thanks to Max for taking care of us and making this a good experience in the end!

I recently went in to look at a specific model of car and after I decided that model was not what I was looking for, I was approached by Sean, one of the sales associates. Sean was not aggressive, very knowledgeable, and personable. He asked us what we were looking for in a car and used his knowledge and our input to suggest the perfect car for me. He made the process very smooth and painless without the stereotypical salesman gimmicks. The one of the sales managers, Johnny, made us feel very welcome and in good hands as well. To finish off the transaction, Peter, the finance manager, was quick with paperwork while being thorough and made sure I didnt leave with any questions. Sean has been excellent in follow up after the sale, I had the tint redone to a darker shade and he helped me set up the appointment. The whole team at Mark Kia is a pleasure to work with and I encourage you to see them if you are looking to get a new vehicle for yourself or your family!

I was very pleased with the service I received at Mark Kia. My salesman, Josh was amazing. He made sure my deal was what I wanted. Juan in finance made the whole finance process quick and easy. I would go back to Mark Kia again and highly recommend anyone to deal with them😃

Salesman and finance department were the best I have ever experienced. I have bought 4 cars from them in the last year.

Great Dealership! The staff helped me pick what I really wanted and all the paperwork was much less stressful thanks to the kind and helpful staff. I got the pleasure of working with Julisa and she helped me get a deal on my new car! I’ll definitely be recommending this dealership to my friends & family for their future cars.

Sold a car to them, and they treated me very nicely even though I wasnt purchasing one from them. Made the experience as quick as possible, and great price too. Michael the buying agent was super friendly, would so business with them again in a heartbeat.

They gave me my car back worse... Twice. Brought in for a recall. When I got it back the car was misfiring so badly it couldnt go over 30. They charged me 200 to fix spark plugs (they gave me 10% off, so I guess theres something). After trying to fix that, they also fixed a warranty piece they skipped the first time, a piece in the steering wheel. Now my steering wheel is very loose and it still misfires at higher speeds. My car is now way worse than before I brought it here.Edit: So they replied to this message with an email address. I sent an email to them and received no reply.

Had a wonderful experience at Mark Kia yesterday working with Robert Miller and Max Kemp! A strikingly beautiful car brought us in and Robert and Max couldnt have been nicer or more helpful. They were professional and really listened to our needs and understood what was important to us. We look forward to coming here and working with these two in the future. Thanks guys!

Mark Kia is one of a kind place. We all know going for a car can be a damn hassle. But let me just say this, not only was this dealership welcoming but my salesperson Sean was great. There was no pressure at all to buy a car. That in itself made it great. The staff at Mark Kia are friendly, welcoming and most importantly they LISTEN to you. I definitely will be coming back to this facility in the future.

Cole Halas was tremendous help! I am not an easy car shopper/buyer but he remained patient & ran over VARIOUS options with me to find the car that would not only fit my lifestyle but also my budget. He went above and beyond to ensure I walked out of there with a vehicle, but he never once pressured me or made me feel like the dreaded “car salesman pushy” that we all know and hate. He was very down to earth & made the car shopping experience much better than it usually can be. Thank you, Cole & Mark Kia. I would/will recommend to anyone in the area seeking a vehicle.

Great buying experience overall. Went through the Costco program and got exactly the car I wanted for a very fair price, especially in this market. Shout out to Robert in sales for fighting hard to make the deal happen. Never felt pressured or rushed. Total one-eighty from the last dealer I bought a vehicle from.

It was a very good experience! It was my first time buying a car, though I did go to another dealer previously but didnt purchase anything. Jonathan was very kind, helpful, and upfront and I did not feel pressured by him in any way. He was very helpful to me especially since I am a first time buyer. They were very open on finances and removed all ad ons without me even having to ask, let alone practically beg them to remove like at other dealers. The one thing that was odd to me was that they asked for my downpayment before I had seen all the finances or signed anything official--I didnt even know that I was for sure buying yet. However, when I let them know I was uncomfortable with this they were very understanding and said it could wait until I spoke with finance. In the end, they got me a very good offer, taking off all ad ons and even reducing the price of the car itself (again, without me having to ask), and they found me a reasonable interest rate, especially as a first time buyer. I definitely recommend Mark Kia overall.

I had an amazing experience at Mark Kia in Scottsdale. My salesman, Sean Sotack, was attentive to my needs, knowledgeable about the vehicle I was looking for, professional and stayed with me through the entire process. Honestly, it was like purchasing a vehicle from a friend, not a pushy salesman. I highly recommend this dealership and if you want a salesman who goes above and beyond, reach out to Sean. I love my new Kia Soul! Thank you Mark Kia, and especially Sean, for helping me through this journey.

Not the best experience. The lady in finance just trys to upsell you un-needed warrantys. They prey on people here, find another place to buy a vehicle. Sands KIA has much better reviews ;)

This was one of the best car experiences I ever had the salesman went above and beyond to make sure I got everything I wanted I got the car color and do able payment and everything.

Laryssa here was AMAZING to work with. We didn’t even end up buying a vehicle here and I WISH she would have been our sales person for the vehicle we did end up buying. This is the type of person people dream of working with when they’re buying a car. She is an absolute gem of a person! Thank you for all your time and attention! ❤️ Highly recommended!

Do not go here. They don’t care about the customers at all! They are extremely nice until you have the car. Then any other question or concerns they are just so rude and not helpful. You should go somewhere we’re your customer service is the same all the time . The was a young that help us which also made the process 2-3 longer because she didn’t know anything had to constantly ask questions.

Jen was a great advocate to assist my wife and I in the car buying process. She was fun and attentive, she also made it a very smooth transition. If she didn’t hold the Kia Telluride for us as requested I could imagine someone else would’ve wanted it by the time I was off work. She was also VERY thorough with showing how the car works and setting up the features. All in all the team as a whole were very helpful and we drove off the lot a few hours later.

Went into Mark Kia to purchase a car from them. I asked to work with a salesman named J Jackson solely based on his reviews. And let me tell you he definitely lived up to his reviews and went above and beyond to help me and my family out. I would highly recommended you ask for J Jackson if you are in the market for a car. He made the process simple and found you a car that you will love instead of just selling you on a specific car. Everyone else I talked to there was also super helpful.

What a great experience! The salesman that helped me was Sean Sotack. He couldnt have been a nicer guy and was incredibly helpful. Hit him up if youre looking for a Kia!

I reached out to Cole a few days prior to coming in and let him know what I was looking. He did an amazing job having everything ready to go and found me my dream car. The finance process went so smoothly with Peter. Highly recommend working with these 2!

Frank took the time to find the vehicles which met both my financial and vehicle needs. My considerations were always placed first in the conversation and were strongly honored. I really felt comfortable and supported. Im extremely happy with the vehicles and the deal that I ended up with. I highly recommend Mark Kia.

I worked with Ryan Paradiso, Derrick Gradijan, and Johnny B. My customer service was incredible top to bottom. I got an amazing deal on a car that fit my needs and was exactly what I was looking for, and it was both in my price range and a solid upgrade from my old car. Additionally, I also got top dollar on my 7 year old 95,000+ mile trade in. I was treated like family, all of my questions were answered, and the team went above and beyond in every aspect whether it was setting me up so I could keep my veteran plate (which I initially didn’t even request and was brought up to me by the staff during the process of my transaction and was added on the fly) or the fact that they were able to complete a request for a duplicate title for my car because I was unable to locate my own copy before arriving at the dealership. This was also completed after 8pm on a Friday because my work schedule has me treating patients until 7pm and the staff was patient and present and in no way trying to rush me or rush out the door and went about business the same way they would’ve at 8am on Monday. The transaction and the entire deal was also done quickly and efficiently with minimal wait time on my end. I can not say enough good things about the staff, dealership, and experience overall, if I could give them 6 stars I would. I highly recommend the staff I worked with and would go back and work with Mark Kia as a whole again in a heartbeat.

So I stumbled across Mark Kia from a Sams Club auto search...best stumble ever! So just like typical car inquiries, I received a call from Amanda to set up an appointment. The original car I wanted to see was WAY out of my price range. Lol. But browsing their website, I came across a vehicle that was perfect for me. I obtained pre-approval and that is who I ended up being financed through. When I finally met with Amanda, she was welcoming and friendly. She explained that she was new and did everything she could to get me the answers that I needed. The car buying process was easy and painless. Negotiations of course, but as I told Juan (the finance guy) Thank you for listening to my terms. I didnt feel pressured into a deal and was satisfied driving away. The entire staff, especially Amanda made this process so easy, Im still in shock...in a good way.The only reason why I cant give a full 5 stars is due to the detail/service dept. There was a issue with making sure my vehicle went under the proper inspection and received the oil change (which Amanda was able to step in and address) and there were small details that showed they did a rush job on the inside detailing. My antenna was actually laying on my dashboard, there was some sort of glitter putty left in one of the backseat door handles. Just little areas that should have been cleaned and corrected before I was able to pick it up.But overall, Im very satisfied, would highly recommend, and will be back in the future.