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Right Honda
7875 E Frank Lloyd Wright Blvd, Scottsdale, AZ 85260, United States
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Right Honda
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Ni
Review №1

For review of how the customer service is at this dealership, we purchased a 2019 Acura tlx and after weekly hand washing the car black spots started showing through the paint. Each time the blemishes got worse and now there are multiple damage areas on the car. We spoke with not only the sales manager we worked with, but also the service manager and nobody showed care or concern. On top of that no one was willing to talk or make anything right. We were brushed off and made to clearly feel as though we were inconveniencing them and wasting their time. Truly just disappointed in the service, you customers are you income think about maybe treating them a little better. The picture of when originally purchasing the car you can clearly see no marks, the others show a different story.

Ve
Review №2

I was just planning on looking around at Right Hondawhich was highly recommended to me. I met with Carlos and he showed me some 2022 Hondas which I liked but was sure I couldn’t afford. Long story short, I ended up signing for a white car and I am very pleased! They were considerate of my financial situation and worked with me. With the help of Danny the numbers guy, I am thrilled I chose the Right place to “just look around”. Thanks for making it happen!.

Ca
Review №3

Great experience. I dread going car shopping. There was no pressure and the salesman Sky was very nice and knowledgeable. This is my second car from here and I would definitely come back. Even the finance guy was no pressure. Overall great experience. Highly recommended.

Ri
Review №4

I was in the process of moving from Illinois to Arizona. Who would have thought buying a car would have been the easiest thing about my move. I had the absolute pleasure of working with Anthony. He was up front, honest, and was able to get the exact car I was looking for. He made the entire process very easy and inviting. Looking forward to having my Accord Sport serviced here and will definitely be back in 3 years to see Anthony. Thanks you again! I love my Accord!

Ma
Review №5

Had a wonderful experience with Danny and Chance. I came in looking for a trade estimate and to ask some questions. Danny took his time to make sure I was comfortable enough to buy before settling down. Highly recommend anyone whos been looking for a new car!

Ni
Review №6

Me and my wife purchased a 2018 CR-V on 8/7/2021. I pre qualified through capital one prior to going to the dealer. We met with Sam and he pulled this vehicle for us to test drive. My wife and I we happy with this vehicle and decided to talk numbers. Everything was quick and simple. We went into finance to finish everything up. We are very pleased with the car buying experience. Would highly recommend Right Honda.

Al
Review №7

Overall experience was a pretty tiring. Spent about 6+ hours here total negotiating and processing. I’m giving 4 stars because Alex Hernandez was so great in helping us and making it a more calm experience. Adam in financing is another reason I’ll give 4 stars. He was quick and thorough and showed he wanted to help with whatever he could. Got us through that last part! Very thankful for these two!

Za
Review №8

I never review a place, but I have to give credit where it is due. I recently purchased my first, brand new vehicle from the place and that car buying experience was great.I recommend anyone going to ask for Eduardo. Great salesman. He helped me pinpoint the exact vehicle I wanted, told me all the features of the car, and helped me get a deal together in such a short time. I felt like I was in, then out quickly!I also want to shout-out Summer, I believe his name was. They were both amazing in every aspect.If I decide to get another Honda in a few years, I’m going to this dealership and asking for Eduardo. 👍🏾

Di
Review №9

We had an amazing experience with Right Honda and Im feeling compelled to share the level of professionalism, honesty and friendliness we experienced at Right Honda. This is currently a hard market to purchase with the chip shortage that has greatly depleted inventory and they went above and beyond to secure a vehicle at a fair price. Due to some recent circumstances my mother had to turn in her lease early and the amazing sales team that included Matt DeRamus, Zack Bowers, and Scott Shaw are amongst the best team I have ever worked with to facilitate a purchase and a lease. They have cultivated a great culture of excellence and I am so grateful for the stress free environment they bring to the marketplace which is rare. The service department is also excellent. I can sincerely highly recommend the above mentioned team of professionals. My mother is very pleased and treated so well throughout the whole process by every employee of Right Honda. 5 starts across the board!!!

Ma
Review №10

Our sales person Maroon (hope this is correctly spelled) was great. He was patient not pushy, showedIs the car and tried his best to expedite the process.I have mixed feelings about the dealership trying to stick it to customers adding things on top of the MSRP. I understand it is a market of low inventories, but this doesn’t help for customer loyalty. I came back to Right Honda because a prior car I bought I was given a fair price. This time I felt I overpaid.Nevertheless less I can say that overall we are happy with the car and the speed we were able to get out.

Ma
Review №11

The best Honda dealership I’ve been to! Everyone was helpful, kind, and honest during the process. The waiting area was spacious and comfortable. My car was done faster than expected and the actual service area where they’re working on the cars was spotless. Super clean and professional. Highly recommend going to Right Honda!

Je
Review №12

Trevor & Terry! Thank you for all your help and patience! Mike too 😉 you all made the purchase(s) such a less stressful process. Will never go anywhere else again.

Da
Review №13

Going to Right Honda was the best decision I could’ve made when looking for a new car. Not only did they turn me into a Honda lover but the experience was truly exceptional. I had the pleasure of working with Julio, Carlos and Alex and all three were the most humble people I’ve met. They were extremely personable, they did everything possible to get me what I wanted and make me happy and if that wasn’t enough they all stayed until 11pm to make sure all my questions were answered and I was completely taken care of. I live 4 hours from Scottsdale and Carlos even went as far as to call and make sure I got home safe and that the car was everything I had hoped for. Not once did anyone in the dealership trip to rush me out being that it was so late. I understand that they are the #1 deal and absolutely see why.

Vi
Review №14

Daniel Estrella took such good care of us and my car, dealing with insurance hassles with grace and patience! Thank you Daniel!! Best experience ❤️

Jo
Review №15

I had my car serviced at the right Honda dealership in July to replace the battery. Not even 2 months later I saw my battery light come on and called to see if they could take a look. When I was on the phone with the Honda associate, he told me that it was a $150 dollar fee regardless if they find anything wrong. I have been going to this place for a few years and never heard of this, especially when I am asking them to check on something they were supposed to have fixed the last time I came in, so I went in anyway not paying muchattention to the “$150 fee.” When I got into the shop he again told me that it would be a $150 charge for their time (even though I was asking them to look at something that they supposedly fixed two months ago). After taking a look the associate told me that it was an alternator issue and the cost to fix was $900. I asked why they didn’t catch this two months ago when they replaced the battery and he told me that the alternator has nothing to do with the battery…which is absolutely not true. At that moment I wanted to leave as 900 for an alternator is ridiculous especially after I just came in two months prior, but he reminded me once more that it would be $150 even if I choose not to have them fix it. At this point I was furious and talked to the manager. After explaining the issue to the manager he was very nice and told me not to worry about the 150 and even lowered the price to a reasonable amount. This is the only reason why I rated two stars instead of 1. Overall though, the experience was very frustrating, service is overpriced, and service I had was awful.

Ki
Review №16

After having a difficult time with our local dealership we decided to reach out to valley dealerships. Alex Fernandez was the first one to reach out to us. We told him what we were looking for and he very quickly found us what we wanted. When it came time to discuss the price, Alex assured us that they would meet the numbers we were looking for and assured us the numbers would not change when we drove to the dealership. When we arrived there were no surprises and it was a quick process. Thanks to Alex we got the vehicle that we wanted at a great price with no hassle. I would highly recommend reaching out to Alex if you’re ever in need of a vehicle.

Me
Review №17

Ahhh man quite the redemption for the Right companies. We originally went to right Toyota right when COVID hit and that was the worst experience we’ve ever had. We went to Right Honda about a month or two ago and it was absolutely wonderful. We got two brand new Accord Sport SE’s and were so pleased we came back to get my mom into a brand new Civic Sport hatchback. Tyler is absolutely wonderful. Sam is so great too. We had such a wonderful experience and I highly recommend Right Honda. Please see Tyler or Sam. They were the best :)

Ti
Review №18

Friendly staff, explained every step and answered all questions. Painless process. Would definitely return.

Tr
Review №19

Took my car in to get serviced, went over to sales and was bad mouthed by at least 4 sales people. Some guy from Detroit, and some twig nerd with glasses all because I was conversing with another customer about a used car there. After conversing with the other customer I immediately felt the welcoming feeling go away. Wouldn’t recommend this places sales side. The Service team is excellent!

Al
Review №20

Alex was great and super helpful!!! and so was the whole entire team! Thanks for helping me get my dream car!!! 😍

Le
Review №21

Today I had an appointment with Right Honda and I couldnt be more pleased, my Service Advisor was a gentleman by the name Alex Zillar. From start to finish he answered any question I had & was very professional. Ill be reaching out to him specifically for anything pertaining to my vehicle.

Re
Review №22

Both Brandon and Alex helped me get the 2022 Civic right off of the showroom floor. They’re a great set of salesmen and Right Honda is lucky to have them. They made the process quick and painless, plus they answered all of my questions with confidence which I appreciated. Terry finished it up with the finance paperwork in record time.10/10 would come back again for another vehicle. Thanks fellas

Ta
Review №23

Awesome car buying experience. Shout outs to Tyler and Scott with internet sales. They made the process simple and pleasant, explaining everything very clearly. Thank you!Loving my new, 2021 Civic Sport!

Ha
Review №24

I got my first brand new car at Right Honda back in 2016 from Steve Fabiano and was always in love with the level of service I received from all of the staff. I recently decided to finally trade in that car to get into a brand new Honda Accord. I knew exactly what I wanted walking into the dealership and Matt was amazing at getting me into the car I wanted at the price I wanted. I couldn’t be more happy that the level of expertise and service is still just as amazing as it was back in 2016. Thank you Right Honda service and sales team for always making car buying so fun and easy!!

Te
Review №25

Right Honda treated my husband and I with such respect. They listened to us and honored what we were asking for as far as our trade-in vehicle and the price we were willing to pay for the new vehicle. The entire team were patient and kind and gave their best as we made the decision to trade in a car and buy a new one. I would highly recommend reaching out to Right Honda the next time you are looking for a vehicle.

Sa
Review №26

Dan Organ was wonderful to work with. Super honest and kind. Gave me updates along the way. Told me what was necessary to do and what wasn’t worth it. Great experience! Thanks Dan :)

mi
Review №27

I had problems with the rim of my tire. I placed calls to several other service location both at Honda and other tire dealerships and was unable to get an appointment the same day. I called Right Honda and spoke with Alex who was very reassuring. He understood my fears and concerns of driving around on a spare tire. Alex was very accommodating and I was seen the same day. I replaced the rim with a new one and I also elected to have my oil changed there as well. Excellent customer service. Alex was phenomenal. I was in and out in a jiffy. Thank you Right Honda.

Ky
Review №28

Best Honda Dealership around! I’m in love with my new car. Everyone is super friendly here, and Eduardo is a great person to do business with!

Kr
Review №29

I worked with Steve Fabiano to buy my Civic. He was fantastic! He was very patient with me and did his best to stay within the monthly amount I could afford. Also, I had no way of getting to Right Honda because my Camry wouldnt start. Steve sent someone to pick me up from work and bring me to Right Honda. And then he supplied me with a loaner car as the car I purchased was not yet on the lot. He went above and beyond in taking care of me!

Br
Review №30

Fast and efficient work. I wish they offered more coupon deals though.

Da
Review №31

Right Honda is the absolute best. This is the only dealership I will use for any and all car needs. MURPHY has been our salesman and he goes above and beyond to make his customers happy ! He is extremely knowledgeable in all facets of this industry. I am very satisfied and recommend Murphy. I have purchased 4 vehicles over many years from this dealership and have always walked away very happy with exactly what I wanted and needed. I promise you that Right Honda is the Right choice! Thanks again MURPHY and all at Right Honda.

Ma
Review №32

Customer service was outstanding. My service representative took care of every detail to make sure that my vehicle was repaired in a timely manner and provided me with a loaner to drive since I was visiting from out of town. Very positive experience!!!

St
Review №33

Matt Deramus was awesome! Polite, Professional and easy to work with!

Ca
Review №34

Right Honda has been our favorite Honda service location since 2008. The entire staff is super efficient, knowledgeable and very personable. Everyone in the Service Department has always been very caring about making sure our car is in top shape when the work is finished.

Ju
Review №35

5 star experience. Knowledge and customer service.

Bl
Review №36

Right Honda was terrific in helping me with replacing a side view mirror. They were very communicative and kept me in the loop throughout the ordering process and installation. I highly recommend Right Honda - Jesse in service was great, and Marshall, my salesman, always takes care of me. Thumbs up!!

As
Review №37

Sky was extremely helpful!!! This was my first time buying a car by myself and he educated me and made me feeling so comfortable with my purchase. I highly recommend Sky when purchasing or leasing a car :)

Tr
Review №38

Allen is my new contact at Right Honda and shared he has been there over 3 decades now. He was great and very efficient and helpful. Its why I continue to pay a bit more rather than go somewhere else.Customer service is a dying art of genuine human experience. Right Honda has always taken care of me and its why Ill continue to go back

Ca
Review №39

I was greeted with a smile. Told it would be 1 1/2 hours. Sure was right. Everything was good and just under 11/2 hours. Would definitely recommend Rite Honda.

Ph
Review №40

I purchased my car here in 2015 & have used the dealership for subsequent service appointments ever since. I have always experienced excellent customer service, but on the last visit there was a slight snafu - the key was misplaced. Instead of making this a major inconvenience-I had a trip to California scheduled the next day- my service advisor Brandon, stepped up, took personal responsibility & gave me a loaner car so I could complete my trip!!! Excellent experience, with so many dealerships out there this is what keeps customers coming back- thanks, Brandon!!

DJ
Review №41

I worked with Jason Decker (GM) over the phone on pricing a 2022 Honda Civic Sport for my daughter. He streamlined the process and was very professional and personable. I was unable to accompany my wife and daughter to the dealership for the purchase. My wife (who is not a fan of the car purchasing process) could not say enough as to how kind and professional and down to earth ALL of the staff at Right Honda were. She stated they treated her like royalty and made her and my daughter feel very special and valued as a customer. When my wife praises a car dealership, that is a HUGE kudos to Right Honda. Go figure, now my wife wants a new car like my daughter!

Ka
Review №42

Working with Jason and Emile was a wonderful experience! I was shown a perfect car and the financing went QUICK! It was painless and pleasant. I would HIGHLY recommend Right Honda to anyone that needs a vehicle.

je
Review №43

Ask for Gibby! When I first stepped foot on the lot I was welcomed by a tall blonde sales man asking me oh, is your dad buying a car?. I was off put by this right away. Gibby changed my experience once I started talking to him, he answered my questions and showed me multiple vehicles! I would have walked off the lot right away is it wasnt for Gibby!

Mi
Review №44

Just moved to the area from the east coast and it took exactly 6 weeks for my battery to die in the heat of the desert. I called Right Honda at 7am, had my car in at 815am, and was on my way to work by 9am with a new battery. Daniel was a great help to get me in and out quickly. The service was outstanding. Thanks so much!

Au
Review №45

I recently took my 2021 civic to Right Honda and will definitely be coming back for any and all service related things. The wait was very minimal and the service was excellent. I worked with Alex as my advisor and he was very professional, but also made sure things went smoothly. (Not to mention friendly and charming☺️) I look forward to doing future business with this establishment.

Ka
Review №46

Murphy Flattery at Right Honda in Scottsdale was straight up, honest and extremely kind! He went over and above to restore my trust in dealerships! We had just been subject to a bait and switch situation at Right Toyota and Murphy assured me that wouldn’t happen and it didn’t. The vehicle I wanted was not only on the lot, it was everything he said it was. I would highly recommend Murphy to anyone looking to buy a new or used vehicle.

Jo
Review №47

First time using this service department after buying a new Honda from the sales side 2 months ago. It was easy to schedule an appointment, we were able to get one meat day, the service rep communicated throughout the day. That’s about where the good ends. The service rep did not listen to me. I explained a problem I was having with the AC. He said it was not a problem and when I told him that I didn’t have this problem with my mid sized Japanese SUV Toyota Highlander that I just traded in (car being serviced is a the mid sized Japanese suv Honda Pilot) that I wasn’t comparing apples to apples…I also had to keep bringing up things I had asked to be checked or asked for pricing on every time he called for an update. It wasn’t a good experience and I won’t use them again. Plain and simple.

Da
Review №48

Great experience. The team was helpful, knowledgeable and very professional. Stop by and see the team for help purchasing you next ride😉.

Ma
Review №49

Right Honda gave my Pilot a very thorough 15,000 mile check up. It was done in a reasonable amount of time, with a detailed report, a coupon price, and a quiet, comfortable place to wait in their enormous luxurious waiting room.This is the place to go for service.

Ho
Review №50

Had two warranty issues on my 2018 CRV just coming off of factory warranty. Dealership advocated on my behalf. Timely work by the service department. Nice job by Alan McKenna on keeping everything smooth.

Ma
Review №51

Bought an accord there. Gene the dealer was great. Love my car. Service is just absolutely awful. There is zero communication, people are rude. I received a wrong key fob when I bought the car. They said they would be able to get me one and handle the situation, never did. Unresponsive and terrible customer care. Next Honda I get will be at another dealership.

Mi
Review №52

The sells men at this dealership were fantastic to work with. Sam and his supervisor were very direct and helpful. They answered questions and were genuinely interested in finding what I was looking for rather than trying to convince me of anything else. I walked from another car service dealership and they were kind enough to give me a ride back to avoid rain. They have fantastic customer service and were a pleasure to meet.

Pr
Review №53

Had the worst experience of my life with the sales persons Trevor and Brandon. DON’T BUY FROM THEM! They promised us a car right when we were about to head for our coast to coast road trip, did a hard check on our credit scores and at the last minute backed out because these money hungry people sold the car to someone else for more money. There is no accountability or respect for customers and for finalizing the deal. Because of this dealership, I don’t think I will ever want to buy Honda again!Edit: To the response given below - this is even more shameful that you know that credit check is ran when there is a signed agreement. So why did you back out after a signed agreement? Where is your sense of responsibility? Your dealership did not even have the courtesy or courage to call and let us know that you reneged on the deal, we had to do follow-ups for our own disappointment. So dont pretend to be sorry now!

Ja
Review №54

Had an amazing experience with Right Honda! We bought 2 cars and it was the best experience we ever had buying a car. Thank you for everything

Do
Review №55

My sales rep Alex was the best. Very thoughtful and thorough with all my questions. He also followed up with any issues I had with my vehicle and check back with me to make sure that I was satisfied. I would highly recommend Alex Fernandez to any potential Honda buyer. When Im ready to buy again I hope that Alex is still at Right Honda and I will ask for him.

Si
Review №56

Great service experience with Right Honda. Conveniently located in Scottsdale and I like the drop off service so you don’t need to wait for the service completion. Very professional service reps and vehicle delivered on promised time.

Ja
Review №57

My recent car purchase at Right Honda was amazing! Thanks to Matt R. & Andrew for your help and support through this process. I am forever grateful.

Ja
Review №58

Waste of time and effort. Internet sales manager said one thing and did not hold his word. Spent 40 minutes driving just to have them tell me otherwise. Bunch of “let me talk to my manager”; “ I’ll see what I can do”. In short, their communication is horrible, attitude is abysmal when you don’t agree to their terms that they swindled upon arrival. Don’t believe the internet listed price, you’re bound to waste your time, money, effort, and faith in dealerships once over. Okay A good analogy for this dealership is like a boy club not ran well.

Mi
Review №59

Would not recommend at all, sales team were collaboratively scandalous and even more desperately sleazy on the their attempts to bring you in only to over charge you on a basic lease option. Only dumb sheep walk out of that place with a smile and staff knows it. This place preys on the vulnerable that dont know any better. Stay away TRUST ME

Ed
Review №60

Even though my car is over a year old we havent driven very much And I have only been to Right Honda twice. My opinion Compares them to my previous car dealer. That dealer always had a special that saved me money And even understood that Im old Im a vet and I dont have access money. I called that personal serviceWhich I didnt find it right Honda. I suggest they consider Advertised specials including oil change and cabin filters.

Sh
Review №61

Excellent and timely service. Courteous staff.

Sa
Review №62

Gene Gebeke is THE MAN! I Was waiting for my 2020 Civic to be serviced, and ended up leaving with a 2022 Civic Sport! He worked with my budget and made me feel comfortable throughout the entire process !

Bu
Review №63

Amazing dealership and experience!! Our salesman Ron Rockey was very friendly and helpful. Everyone worked to get us the best deal possible. We will be customers for years to come.You can’t go Wrong with Right Honda!!Bill Burch

Ba
Review №64

Gentleman: I was very happy my experience purchasing my car with you. Starting with Alex who helped me . He was very courteous, personable and knowledgeable. I had called on the phone to talk to you about trading my car. When I got there he showed me the type of car I was interested in and I drove it. He explained everything about the car and helped me program the things that needed to be programmed. Unfortunately I don’t remember the names of the other gentleman that closed the contract. Everyone was friendly. I was a happy camper😊

Sh
Review №65

Awesome Experience! Great customer service and everyone is friendly. I love my CRV and they made the buying experience a positive one!

Ra
Review №66

Very disappointed, went for an oil change and during the inspection was told that my battery was very weak and needed to be replaced. Luckily I didnt purchase the advised battery being that the battery in the vehicle was purchased at local auto parts store. I removed tje battery and took it to the auto parts store, the battery tested at 94% and was just 12 months old...You should be able to trust the dealership where you purchased your vehicle. Right Honda no longer hasmy trust.Matt W. just received your response, let me start with your lack of of attention, my name is RAUL not Paul that in itself says a lot.My issue is that I cant understand how how technician can test the battery and get a weak battery reading when its at 94%??? Did he not conduct the test correctly??? If my wife would have taken the vehicle for the oil change she would have assumed the information given to her by the Advisor was correct and would have purchased a battery, an expense that was not needed.

Kr
Review №67

Great experience! The whole team is helpful. Chris was super and followed up quickly with any questions I had after the sale. Highly recommend Right Honda! I love my CR-V!

Za
Review №68

Gene was great. He got us the color we wanted for a good value. I would recommend this dealership. Very professional and efficient.

Pa
Review №69

Best car buying experience we have ever had. Ask for Craig Thorpe and he will make it painless for you! 10 out of 10!

S
Review №70

The team here is generally very pleasant and responsive. We do appreciate the communication and environment. But, they grossly overcharged us for some recent work when we didn’t have a lot of flexibility to price check before needing to get the work done. Although they may have done Right by us in the past, we felt more Wronged this time around.

Je
Review №71

I stopped going there in 2019 because I was disappointed with the service department even though I leased my car from this location. I had errands to run in the area so I thought I’d take care of a recall I had on the car. I made an appointment to visit Right Honda. Today I showed up - they have two lanes in the service department and I pulled up. I was the next car. Another car pulled up in the lane next to me. Then a car behind that one. A service began helping the people in the other lane. Somebody came up to me and said they’ll try to get somebody to help me. He failed. Nobody tried to help me. As somebody was working on the next car in that lane, another person said they’d try to get somebody to help me. They had no luck either. I sat in my car for a bit longer watching everyone ignore me as I sat in my car, which was the only car in the service department. Finally I had enough and turned my car around and drove away. I didn’t plan on spending my morning in their service entrance. I don’t want meaningless apologies, or a free oil change or whatever they’ll say. I’ll pay for what I need. It’s sad that after 2 years, nothing has changed. I do not recommend this dealership to anyone…. Unless you don’t like that person… If so, send them here.

Lo
Review №72

Brandon was great. Got me in and out quicker than estimated.What I didn’t care for—the ‘greeters’, who are not very friendly, kind, or polite. Also, don’t like that car washes are not being offered.

Ch
Review №73

Jake was so incredibly helpful!!! Grateful for his kindness, amazing customer service and all the time he took with all of my indecisiveness. Him and Summer were a pleasure to work with. I would totally recommend Jake to anyone looking to purchase or trade in a car!! Highly highly commend his demeanor and intentional way of interacting/helping me find the best fit... thank you Jake!!!!! Love Honda - this will be my 3rd Honda and they keep getting better!

Sa
Review №74

I absolutely LOVE this place & the staff definitely created a positive atmosphere for my husband and I. I called maybe 2 hours ahead for a car that I saw online that same day. Sam helped me immediately, sanitized the car down, sent a video of the car & had it pulled up for me prior to my arrival. Also, not once was I pressured to buy a car outside of my budget or what I was looking for (which I absolutely hated about other dealerships). They stayed way past closing time to close the sale & didn’t make a fuss out of it & it went by so quickly. Honestly, the entire experience was remarkable & you better believe that I’ll recommend anyone I know to this dealership!

Ma
Review №75

I was shopping for a vehicle with my husband and grand daughter at Airpark when a car full of salesman from right Honda came whipping through their parking lot erratically and almost hit my husband, we were on our way to go look at a charger at Right Honda but we will never do business with Right Honda. NICE MANAGEMENT!!! We ended up purchasing our car with Airpark, thanks to your salespeople you lost a sale.

Jo
Review №76

Decent buying experience. Was left with one key for a used car instead of two. Putting that aside, nice staff but def feels like a car dealership experience with every haggle.

Cr
Review №77

Carlos sandoval was amazing he went above and beyond to work our deal hes awesome definitely recommend him if your in the phoenix area!!

Ki
Review №78

Jessie was fantastic. Great customer service. Took time to talk to me. Fast service. Much appreciated.

Ma
Review №79

Place was awesome from service to the staff. Scotty, Marc G, and Sam were great! I highly recommend this place. All the cars are in immaculate shape new and used ones. Thank you fellas, see you on the next one.

Th
Review №80

Right Honda in Scottsdale, AZ .. fantastic experience all the way around! From the minute I walked in, very professional and informative. The salesman I worked with was very attentive and detailed. As a single women, I felt he had MY best interest at heart. If you decide to purchase your vehicle at Right Honda .. be sure to ask for Craig Thorpe .. He Rocks!

Ja
Review №81

We had a wonderful experience at Right Honda. Everything was much quicker than we had planned. It was the best buying experience we have ever had. Our sales guy was Tyler and he was very polite, professional and knowledgeable. The car is great and it was given to us so clean with a full tank of gas. Thank you so much!

Da
Review №82

Bought a vehicle from this dealership last week. Had a great experience with non of the stereotypical issues that come up while going through the vehicle purchase process. The salesman was knowledgeable and straightforward. Was prepared for a scheduled appointment. Dealing with sales manager and finance department was also smooth with no games. Great overall experience.

Ma
Review №83

My experiences, two purchases and two leases, at this dealer have been superior. My salesperson Mark L. Is intent on making his clients happy with no pressure sales. The service dept has been great too.Hope they eventually return to complimentary or low fee hand washes post-servicing. Great place to get a new ride!

Do
Review №84

I was pleasantly surprised when Gibby our sales person was so sweet and understanding and knew what we needed to do and he got the job done and thanks to Danny GM was also very accommodating I am very happy in my new car and I know were going to have a long lasting relationship with Honda

Th
Review №85

I took my 2006 Honda CRV in for an oil change and tire rotation. But the tires were fine and didnt need to be rotated, Brandon Bonds said. I totally trust the service department and know they will never do any extra work that doesnt need to be done. At the same time, they will let you know if something really does need to be addressed. They have done a great job keeping my beloved car running like a champ.

Mi
Review №86

Marc provided excellent customer service. He kept me updated on the status my car and explained everything in detail. He was very patient with all my questions. Im coming back without hesitation.Now I know why Right is the best in Arizona.

Pa
Review №87

Oscar did an outstanding job with my experience and reviewed with me the complete details of the repairs. Thanks Oscar for a great job/experience.ThanksPatrick

Ba
Review №88

Mike was absolutely amazing. He was communicative and efficient. Excellent service!

Ro
Review №89

We referred our friend to Gene Gebeke in the sales department and her experience was the best! She purchased a beautiful new Honda and her car buying experience was exceptional! We highly recommend Gene for your new or used car buying experience!!

Fa
Review №90

Left this place crying after paying double what I was told my down payment would be. They try to upsell you while your car is being serviced and since I didnt go along with his pitch I got told thanks for nothing before being left alone. Not only will I be trying to avoid this place like corona but Ill tell anyone to go somewhere else.

He
Review №91

If you own a car, something will inevitably go wrong at some point throughout the years. When that happens, having a place to go to that you trust is important and Right Honda is that place for me. They have never tried to “oversell” me on service items and if there are concerns, they provide me detailed information on future things to consider. They do exceptional work while being friendly, fair and kind. Stop by and see Brandon.

Je
Review №92

Bill was excellent and made sure the scheduled maintenance and warranty work were completely very quickly and professionally. Ill now be bringing all three of my Hondas here for service going forward.

Ma
Review №93

Experience from Marc and Chris was awesome. They welcomed me and did what they could to get me into the car I wanted with my request. The payment wasnt close to my request but Right Honda ability to get me into the lowest payment compared to othe Honda dealership was the best. I request zero dollars out of pocket and Marc and Chris was able to meet that however when I got into finance I was asked to pay over two thousand to finalize the deal. After long discussion and my need to pay a less as possible out of pocket they were able to accommodate as best as they could. Never had to pay out of pocket dollars on a lease however they wouldnt budge on the first months payment and the one year registration. So I paid $1300 during final signing as my overall monthly payment was the need.Overall I experienced a good environment and providing the need to the customer and will definitely go back to right Honda for service and future purchase on a new Honda

Ki
Review №94

Always very satisfied! In sales - ask for Murphy. He knows his stuff!! Such a great experience.In service: ask for Alan. Not a pushy sales type. Gets on in and out whenever I go in. The service team does a great job! 👍

Ka
Review №95

Brandon Bonds in the service Department was AMAZING from the initial call to discuss what needed to be serviced, the full transparency in price breakdown and order of what needs done from most important to what I can possibly hold off on for now.My appointment was for 7am, I was greeted at my car by Brandon and in and out with a BEAUTIFUL loaner by 7:11!! Thats typically unheard-of!! ⭐⭐⭐⭐⭐I was updated via text throughout the day regarding the services and my car was ready 3 hours before promised!! Again unheard-of!!⭐⭐⭐⭐⭐When I arrived to drop off the loaner/pick up my car Brandon again reviewed what they did and what future work needed to be done with a realistic time frame of when it should be done by. He NEVER tried to up-sell or pressure me into more work. Alot of places like to use scare tactics regarding your vehicle, Right Honda as a whole never has given off those vibes ever. ⭐⭐⭐⭐⭐Brandon personally walked me over to the cashier who was so friendly, quickly again reviewd the breakdown in pricing (which was actually $300 less than I expected...again UNHEARD-OF!!), 3 quick signatures and I was back in my vehicle. Less than 5 minutes from the time I arrived!!! ⭐⭐⭐⭐⭐Right Honda, Brandon Bonds and the rest of its service staff were WITHOUT A DOUBT THE BEST EXPERIENCE in car maintenance I have EVER had!!!! I would give them 10+ stars if I could!!

Ma
Review №96

My experience with Right Honda was the best car buying experience I’ve had. Danny was awesome, he went over all the features of the car with me and was not pushing anything that I didn’t want or wasn’t comfortable with. Terry handled all the financial aspects and he made the process very easy and fast. I live on the west side but I’ll only be going to them for all my car buying needs from now on, it’s worth the drive.

Ka
Review №97

Came in with no appointment and my issue was taken care of within a reasonable amount of time. Very grateful :)

Sa
Review №98

The people at Right Honda were extremely friendly and hospitable the moment we arrived! Likewise throughout the process, each person we worked with made us feel at home by sharing about their lives as well as getting to know us on a more personal basis. They made sure to make adjustments to everything to fit according to my budget. Will be referring whoever I can to come here for their new rides!

Ge
Review №99

They did a great job at identifying and solving my issues at their service center. Service costs seemed reasonable and people were friendly and helpful. My only knock on them is I started receiving their ad mail after the (first) appointment and I had to contact them to opt out, despite never choosing to opt in.

He
Review №100

We didnt end up buying here because we were looking for a very specific make and model of Mazda. Understandably, Honda didnt have it. Posting this still because we liked everyone we talked to and will be back when were in the market again.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:7875 E Frank Lloyd Wright Blvd, Scottsdale, AZ 85260, United States
  • Site:https://righthonda.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 602-691-4619
Categories
  • Auto parts store
  • Honda dealer
  • Auto tune up service
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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