This was my first experience with AZ Bimmer Werks in Scottsdale and the service was excellent. Very thorough diagnostics, and they provided a complete report and pictures of the issues found with recommendations for repair and cost. The work was completed in the expected timeline and cost. Issue was resolved and the cost was very reasonable. Highly recommend!
My first time to use AZ Bimmer . It was a great experience! Professional staff, work done well and at a very reasonable price, especially compared to the dealership. I will bring my X5 here from now on!
My Air conditioner was not blowing cold air. I thought I needed to recharge the Freon. They diagnosed that my condenser had failed and would need to be replaced. Recharging the Freon did nothing. So Zack did not charge me for it. I made an appointment and they replaced the condenser for a fair price. They are professional and conscientious. I will use them in the future for all my Needs
UPDATE 08/06/2021: I have used them twice now and I wish I could give this shop 6/5 stars! They are absolutely the best BMW service center I have ever had the pleasure of working with. Once you become a customer of Arizona Bimmer Motor Werks, you will never go anywhere else. High quality work, great communication, very fair pricing, and a knowledgeable staff. A+This is without a doubt the best independent service shop Ive ever had the pleasure of doing business with. They are incredibly thorough (their vehicle inspection report is the best in the industry), very honest and straightforward, and use superior European parts for their repairs. I was kept informed throughout the inspection and repair process and they got my car done in time for the weekend so I wouldnt be without my car, which I greatly appreciated. They even washed my car before I picked it up as a courtesy. 100% professional and I would recommend them to anyone with a BMW, every time.
Lve been in the customer service industry for over 30 years and I think I know great/good customer service when I see it, they are very professional, organized and very attentive to the customer needs, and they dont try to upsale you on things you dont need right now for instance, my spark plugs need to be replacedand he said you could go another 6000 miles before you need them done, thats the kind of people I want working on my car, I would refer them to everybody I know who owns a BMW.....PLEASE try them before you go to the dealership, they will save you a whole lot of money, Im a customer for as long as I own a BMW.
Great service, very honest. Helped me find a less expensive solution to the issue. Would definitely recommend to anyone. Already have recommended them.
I dont know what these guys are doing but it is WORKING. I often get a bit of a tension headache when going to a shop for car work but this experience was extremely pleasant and professional. I worked with Nick and I did not feel like my time was wasted or that I was haggled to make any big decisions on the spot. I love the detailed report they send once your car is completed - just overall a very honest and professional company to work with!
Excellent service, top notch, they took great care of my car. Highly recommended.
Really clean and nice place. Guys are friendly. Work was done on time and the price was excellent. My BMW will go here for life.
We were traveling through AZ and our A/C stopped working. Our mechanic in CO recommended we go to AZ Bimmer Motor Werks and we are so glad we did! They diagnosed and fixed the problem quickly and for a fair price. They also let us know what else was happening with the car and that none of it needed to be fixed immediately. So very refreshing to get what weneeded and not be “sold” on what we did not need.We highly recommend this business!
Was extremely pleased with Arizona Bimmer Works work. My car had a massive boost leak that previous shop wasnt able to diagnose and fix. Not only Arizona Bimmer Work fixed the issue but also gave the entire car through inspection. They were upfront, honest and transparent with their pricing and procedure which I really appreciated and liked. I will be coming back again for sure! 😀
I had the best experience, fast, informative, reasonably priced. What more do you need?
Zak was extremely professional. We were sent pictures of everything that was inspected on my car, with specific details what the technician found. After discussing the issues, in detail, we were able to make an informed decision and prioritize what work we wanted done. I would recommend AZ Bimmer, and we will be returning if my vehicle needs further service.
Great! ac charged in and out same day. fair price.
First time using these guys and I have nothing but great things to say. Went in for a decarb and the valves look brand new.
AMAZING service! My car was ready almost an hour before I had requested, they cleaned my car for me and charged a fair price! The most impressive part to me was the inspection, they took photos and videos of everything they inspected (including those that are fine and don’t need my attention) to show me what they saw. Better service here than at any dealership I’ve ever been to. I will definitely be bringing my car here from now on!
Great service Excellent price Very HonestI definitely would highly recommend Bimmer AZ
Awesome neighborhood mechanic that specializes in BMW repairs and maintenance. I had a great experience and found the pricing to be fair and the customer service to be top notch. Ill bring my cars here for years to come!
Great people and a timely turnaround on the service.. honest and reliable and very informative to the issues I had on my car.... Of course I hate to have my car in the shop but if it never needed to be repaired these will be the guys to do it.. Zach was on point
Second time using Arizona Bimmer. Both times we had excellent service. They know BMWs, and perform service at a great value. Very happy with this shop and highly recommend!
Great team of guys unfortunately they were not able to get my car back on the road. They work on transmissions
Great service and great price at Arizona Bimmer. No need to take BMW to dealership and pay ridiculous prices anymore.
A fantastic place to have your BMW serviced! Saved lots of money and time here by avoiding dealership prices and wait. Thank you!
Helpful people, fantastic service and fair pricing. I will continue to use them for the life of my vehicle. The digital inspection report is better than what you’d receive from the dealer. I will continue to come back for all my services.
Easy to schedule, work completed on time and at a very reasonable price way below what the BMW Dealer quoted.
Great guys and very thorough. I highly recommend them for BMW Service.
This is the first time that I’ve visited this shop and I cannot be more impressed. I felt directly with Zac. He is professional, polite, helpful and very very honest. Their text message updates on their progress is also very helpful and always keeps you informed on the status of your car.I have two BMWs and they will now go to this shop ONLY moving forward ... I will not take them anywhere else. You can’t go wrong with Bimmer!!!Respectfully,Rick S.
This was my first time bringing my car to Arizona Bimmer. It was only for an oil change this time. When I picked up the car I was told that the price they quoted me over the phone was for a 6 cylinder and since mine was a 4 that the price was actually $20 less. Very honest. Will use them again in the future.
I had a great experience at this shop. I did my homework in shopping around and landed here in large part of word of mouth. Nick has a great reputation. We messaged about the work I needed a few times and his pricing was very competitive. Us BMW people are fickle about who we can trust with our cars but Nick gave me confidence and peace of mind in the first message. Hes personable, experienced, and knows his niche.The process was easy, he was communicative, and the car was done quickly despite some pretty hefty service.I was looking for a shop that I could trust for the next 200,000 miles of service that I wont be able to do myself and thats what I found. Highly recommended.
They are great! They fit me in quickly and were super professional, friendly and gave me a ton on information on what was going on with my car. Also did not even charge me as much as the estimate, which NEVER happens anywhere else. Will definitely continue to use them!
Was really impressed with the communication and quality of service. I would highly recommend.
This place is WOW! I am so pleased by the customer service I received. They did a very thorough assessment of the entire car and sent me the report before moving forward with any repairs. They went above and beyond on all levels. I am so grateful that I have finally found a place that does business based on honesty, integrity, and quality!!!! Thank you!
I came in for a pre-purchase inspection and was treated like a top tier customer. Definitely highly recommend from their prices to service they are the best. 1,000x better than the dealership!
The shop was awesome! Great affordable service with fast turn around time!
I brought in an F30 for buyer’s inspection. I really liked the service - friendly associates, professional approach, and thorough explanations.
What a great shop! Excellent experience.
Truly a honest and trustworthy shop that gave me the feeling that they care and operate with customer satisfaction in mind. This and their proven competence in solving a complex issue with my car gives them a well deserved two thumbs up! Highly recommended based on my experience for sure!
By far the absolute BEST service I’ve ever received for any kind of vehicle maintenance. Will never take my car anywhere else. Professional, Punctual, and extremely knowledgeable and informative.
I l9ve these guys. If you have a BMW or Mini. I highly recommend them. Theres no one better!!
Nick is amazing! Super knowledgeable, friendly, and helpful. So glad we found him and he was able to fix our problem. Definitely getting any work done here in the future. Highly recommended!
I cant say enough good things about this shop as well as the one in Mesa. I have a hybrid BMW that has its quirks, but they are always able to figure out whats needed and are very transparent with the diagnostic tests (screenshots and pictures). They walk you through every step and answer all of your questions.As it turns out, half of my problem is covered by a BMW parts warranty and the other is not. They are going out of their way to help me coordinate the handoff of the car because I have a high risk medical condition. I really wish I would have found this shop sooner.For those looking for fair deals, I called a number of mechanics from Phoenix, Tempe, Scottsdale and Mesa to quote the first job I had this shop do. They were the best price. They didnt pad the labor or parts prices like all of the other shops.
They were great. Nick was very responsive and got us quick information. Work was done in a timely manner. Well be back when we need more service.
Great service; super straightforward, transparent, and very clear about what was urgent and what could wait. Pricing is definitely fair; I plan on being a return customer.
They went above and beyond drove my car, smogged my car for me saving me time and money as I did not have to go to emissions in downtown Phoenix when I live in North Scottsdale. Nick also was willing to have an honest discussion with me if was worth it to keep my 2002 X5 with almost 200,000 miles or get a new car. So grateful !
Impressed with the service here. First contact was great, quotes are on point, updates during the day while they work on my car. The very detailed report with everything that needs attention on the car is spot on and very useful so you can choose what to do on your car in case of a bad surprise :)Nick was very friendly and professional. I definitely recommend going there. This is a place Ill trust for anything Ill have to do on my BMW !
Professional, empathetic, caring, thorough, timely, car fixed to like new performance. Fantastic service.
Nick and team are awesome! I drove 40 miles to use their service, it was well worth it. Total customer satisfaction!
Great shop, good value and honest. I would recommend them to friends/family. I brought my E46 M3 in for an oil change and mentioned a noise/rattle that developed recently. The inspection report was so thorough and well documented, impressive! Nick was awesome, I’ll be back again. Thanks guys!
This is an excellent BMW shop that I highly recommend. Their attention to detail is second to none and they always go above and beyond when servicing my vehicle.
Courteous, professional and the techs completed repairs above my expectations. I have and will continue to recommend this business to friends.
The solid 5 Stars speak for themselves! Didn’t catch the rating here before making an appointment for our BMW X series. Our model didn’t come equipped with AppleCar play and I found out that this feature can be programmed with an update. After inquiring with several of the BMW dealerships in town and getting false/misleading information I was super happy to stumble upon Nick and his mechanics at Arizona Bimmer Motor Werks. They went above and beyond in the programming update and were extremely affordable for what they did, easily saving me hundreds of dollars over what a dealership may have charged (if there is even a dealership out here competent enough to actually do this work). If you want CarPlay added/ installed on your BMW or any other media upgrades this is definitely the BMW mechanic shop to call and make an appointment with. All my best to this BMW service shop! I’ll definitely go back to them in the future.
We’ve owned many BMW’s and have used the dealer until free maintenance runs out and then my husband completed the work. Too busy to do it now. Nick was helpful in determining what work is needed and has more than fair pricing and had the car washed and ready ahead of schedule. So happy we found a place to take my x5 from now one. Highly recommend Arizona Bimmer
This is great place to take your BMW. Nick is easy to talk to- informative and very professional. The prices are reasonable, and the work was done within the agreed upon time.If you live in North Scottsdale-this is the place to take your BMW!
Good, honest, friendly. very pleased with the service i received. we will not be going anywhere else.
Honest and reasonable with high quality work done. If that isnt what you are looking for in a mechanic... what DO you want? I would trust no one else with my vehicles.
Nick was 100% honest about that work on my car that needed immediate attention and the things that could wait. Also charged only a third of what the BMW dealership quoted me. So happy I found them and will definitely be returning for my next service!
Highly recommend Arizona Bimmer. No nonsense approach and work done at reasonable costs and timeframe. Zach was a pleasure to work with.
Nick is hands down the best BMW mechanic in the state. He is honest, fair, and straightforward with every little detail about your vehicle. Definitely goes above the status quo. He came highly recommended by a personal mechanic friend and Nick delivered beyond my expectations. Ive already referred him to my other BMW driving friends. Arizona Bimmer Motor Werks is the best of the best. BMW owners, DO NOT GO ANYWHERE ELSE!
Nick and his team are AMAZING!!! So nice, professional, HONEST and accommodating. Two thumbs up - I highly recommend them. Have used both their Mesa and Scottsdale locations and both teams are fantastic!!!
Overall - I’m really impressed and will definitely be back. Nick was extremely polite & knowledgeable, and he was able to explain each of the repairs needed in layman’s terms. I needed a number of expensive repairs on my X1, and nick came in at a fraction of the dealership’s quote...and he had my car done in less than 2 days! He even got the car washed when it was finished...overall, great service.
I had a great experience. Nick was very friendly and professional. the job was done quickly and the end result was excellent
My X3 was almost done, but Nick was waiting for a part and tracked it down only to find the supplier shipped it to the wrong shop.He had them overnight a replacement to his house so that he could come in on Memorial Day Saturday with one of his techs to complete the work.That allowed us to start a planned road trip on time.Service like that is always appreciated.
Nick was pleasant, professional, honest and transparent with us. We made an appointment and brought our 2001 E46 in describing noises wed heard. He listened carefully to our description, asked additional questions, test drove our car, put it on the rack, provided his diagnosis and offered us fair-priced options with no pressure whatsoever. The other clientele we experienced while there were also pleasant and positive. We give Nick and Arizona Bimmer high trust and confidence.
Nick and the guys at Arizona Bimmer habe always been true professionals. The quality work is on time and at reasonable pricing. As long as I have a BMW I’ll go back there.I highly recommend them and I’m happy they open and with Scottsdale location!
A really great experience with this shop. Nick was excellent in his assessment and timely execution of our repair. And it was very reasonable compared to other places. I also liked the use of technology in delivering our inspection report and appointment reminders. I highly recommend AZ Bimmer works!
While searching for a dealer alternative now that my car is older, I found this place in Scottsdale. I had a fair amount of work to be done on my X3 and called to get a quote. Nick responded literally within ~10 minutes with a quote that was a far better value than the dealers’.I made an appt. but had to reschedule it a couple of times through no fault of AZ Bimmer. I did finally have the work done - it was completed in a timely manner and the quote was honored. The process and reporting was excellent and on par with any dealer.In addition to the value, I was very impressed with the responsiveness, flexibility and professionalism demonstrated. I will surely return for any future work!
I was just in to get an oil change. They also have a hand to install my tune. The guys there were Awesome. Super friendly and Helpful. Nick was great ! The best customer service !
Every BMW should be serviced here, Nick is not just great mechanic but great guy in general, he listens and gives you all options that are only possible, while my car was at the service I received a VERY detailed report with pictures attached to it about car condition, Im very satisfied and I will definitely come back again.
We had a very enjoyable and successful experience.Nick was not only honest he was not pushy with any thing that the car may have needed down the road he took pictures of everything and told us recommendations and did not do anything without talking to us furthermore his price was reasonable to begin with if you ever priced the materials for an oil change and filter you know what Im talking about.I will definitely be back.
Great service. The price was the price! Refreshing to be told what the cost would be, and have it come in lower...Thanks.
Awesome shop! Customer service is top notch, service is extremely great. And prices are some of the best in town. Nick does a great job and is super honest about each service. Will be coming back soon for sure.
Nick and Cody run an exceptional shop with expert service. I highly recommend AZ Bimmer for trusted and efficient repairs.
Excellent experience with Zak & Nick with my 2018 740i...full service and Noelle Performance software upgrade. I will be back with my X5 next time.
Great experience with Nick and AZBW! Saved a lot going here over the dealer and came with out with a better diagnosis!
Very upfront and pleasant to work with. All the knowledge and experience as the dealership without a premium. I will definitely be using them to work on my vehicle from here on out.
Nick was very fair & thorough with the repairs. The inspection list was send via text and email. It was easy to read and understand, also prioritized what needed to be done. Left feeling relieved we found a great professional repair shop, that we can trust! Highly recommended
Nick was extremely helpful in assessing the issues I was having with my BMW. He was very honest and extremely helpful. He goes above and beyond. I am very happy with the service provided and the price I paid. I would highly recommend Arizona Bimmer Motor Works!
These guys are great! Quick, accurate, dealership quality and way less than the dealership price. Such a great feeling knowing I can trust my mechanics. This gives me huge piece of mind and confidence, knowing Im not going to get stuck, or have any unexpected issues in the future.
I’m a new Bimmer owner who was referred to Arizona Bimmer Werks by a friend. He convinced me that it is worth the drive from Cave Creek to Mesa just for their expertise. Luckily, they now have a N Scottsdale location which saved me the long drive.My needs were few, oil change and overall inspection but they were handled promptly and professionally. Nick answered all of my questions and advised me on future maintenance. I’m very pleased to have found AZ Bimmer Werks.
Today, I took my Bimmer to Arizona Bimmer Motor Werks, they are a shop that recently opened their Scottsdale location (they have another location in Mesa) and I was pleasantly welcomed by the staff and a clean shop. As we were going through what needed to get repaired on my car, I pointed out that the door handle was not functioning and I was unable to open that door. He moved the locking mechanism and it was fixed. It appears that door only halfway unlocked. I was expecting to have to pay a lot for this to be fixed but he showed me the solution and saved me money.Moral of this story: this shop is focused on customer satisfaction and honesty rather than making a quick buck. Completely different than what I am used to dealing with when I bring my car in where it feels like they try to get you for every little thing- aka The Dealership.Thank you for the great experience. Arizona Bimmer Motor Werks is my new go-to place when my BMW needs work.
I have used Bimmer Motor Werks for the past three years and they have always went above and beyond to help me with my E90. James and his team are awesome and now I get the professionalism from Nick with helping me with my tune. Outstanding and so looking forward to continuing doing business the the Bimmer Motor Werks team!
Nick was very pleasant & professional ... The shop was very clean and organized ... The report received was Very Detailed ... I was very Happy that my friend recommended him ... I highly recommend for you won’t be disappointed 👍🏼🤗
Nick could not have been more awesome. He set my expectations and then met and exceeded them. I also appreciated the BMW logo face mask.
Good service. Staff was very friendly, especially Nick. They answered all the questions I had. Highly recommended. 👍🏽
Arizona Bimmer Motor Werks is the reason I drive a BMW. Nick & his team are trustworthy, fair, mechanics that know BMW’s inside & out. I wouldn’t ever take my car anywhere else! I’ve been a long time client of their Mesa shop & just made my first visit to the new Scottsdale location. Same great experience at the new shop!
Great shop, great people. Being a first-time BMW owner (pre-owned) and DIY guy at heart, I expected a pricey repair when I took it in to one of the big local dealers, but had already done an extensive amount of research. After being quoted an astronomical amount for something I was 100% comfortable doing myself, I figured Id take my car home and take my time to shop around a bit, because I didnt want to tie up my weekend doing the work myself, but also didnt want to be taken for more than the job was worth.I found these guys in a search and their website gave me enough info to feel comfortable reaching out. Nick replied almost instantly, at 10:50 on a Saturday night. He gave me a great quote first thing Monday morning, and I was in and out of the shop within the day, and didnt have to tear it apart or get dirty myself. The price was more than fair, and the customer service was the best Ive seen. Theyve more than earned my business moving forward, and Im trying to keep my girlfriend in a BMW now after her lease is up because we have a go-to shop to take care of everything.Sometimes you only get one at-bat... These guys are home run hitters all the way. From the start, all the way through and even with future services, the experience will always be top notch.
Top quality service every single time. I’ve been a customer since AZ Bimmer’s earliest days. Professional, courteous, fair, honest. They are simply put, THE BEST!
Brought my 2003 M3 there for repair. Nick is very thorough and promptly repaired by vehicle along with providing a detailed inspection report. Communication on repair progress was great. Very happy with his work.
Wouldnt take my BMW anywhere else. Nick and his team are good guys, transparent, honest and fair. If only BMW service departments were on this level.
Just moved to area. Came in for a Battery change. Nick quickly took care of my 2003 M3. He even called Interstate and got a partial price reduction since the battery was still inside its warranty. Will definitely come back for other services.
They really know their stuff! Was shocked how much I was able to save over the local dealer quote! Will be using them moving forward.
Zack was helpful to get car inspected in timely manner.
Nick was very helpful and gave me the real deal. I am now able to decide what the best option for me is without any unwanted pressure. Great shop I’m so happy I found almost by accident!
Blown away. BMWs in general are a pain when it comes to maintenance but Nick is a pro at what he does. Never once did I feel uncomfortable or felt forced to make repairs. All repairs suggested had justification. Nick is thorough and so very helpful. So whether your car is just your daily driver or your weekend hobby it’s in good hands here. Wish I had found them sooner!
Nick has been working on my car for years and is the absolute best! His team has always been very knowledgeable and friendly. The new location is beautiful and there’s no one else I trust more with my car!
I am so impressed with Arizona Bimmer and Nick’s outgoing, service-oriented, and contagious friendliness!! I received a digital report with pictures, descriptions, and non-fear-based suggestions with timelines and pricing, which blew me away! If you need an excellent mechanic for your BMW then look no further...you will be impressed and happy with the results from Arizona Bimmer!!
Nick is awesome! Very knowledgeable and very honest. I’m so pleased with the repairs on my BMW. Thank you.
Easy to make an appointment. Very friendly service. Got right in and done in a timely and very professional manner. These guys are great!!
Great service and outstanding knowledge of BMW vehicles.
Arizona Bimmer Motor was recommended by the guys at MBZ as being honest and fair. They were absolutely right. Nick was professional, efficient, and fairly priced. I would definitely recommend Arizona Bimmer Motors to my friends and family.