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Gerber Collision & Glass
8910 E San Victor Dr, Scottsdale, AZ 85258, United States
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Gerber Collision & Glass
Comments
Da
Review №1

Place is amazing. When a towing service misdelivered a family members car there, they held it in their shop to protect it until other arrangements could be made. Definitely going to go here if I need anything done body work or glass wise.

Da
Review №2

Outstanding paint job and service I highly recommend it.

Ch
Review №3

Very pleased with the work they did on my car. Chris Rodriquez was wonderful.

Re
Review №4

Total rip off, I got a hot to the left side of the back pumper, Steve informed me that they have to change the whole pumper, I agreed, then the right side was hit before the appointment so they changed their mind, claiming that the insurance won’t pay for the entire pumper replacement and only pay for the left side and I need to pay for the right sideI felt that this is a steal, as the insurance would pay to replace the entire pumper not the cost of the half of itStay away from their folks

Ri
Review №5

I had a really great experience with this shop. My car was in need of a new AC unit and the shop I was originally with kept giving me the runaround. I discovered this location thanks to Google. When the receptionist answered the phone, I knew I was taking my car here. The receptionist was so accommodating, extremely friendly, and was able to answer all my questions. The repair process was smooth, fast, and was updated along the way. They did a great job, and if I ever need to get repairs again, this will be the place!

Be
Review №6

Outstanding customer service. Amazing job on the repair. My car looks and drives like new. Couldn’t have chosen a better company to trust my baby to. I would recommend Gerber Collision to any and all my friends and family. With sincere gratitude - Ben Smith

Ke
Review №7

3 stars, because my car was fixed and they provide a warranty on their work. An extra star was added to my review, see update below.However, my car repairs took 70% longer than originally estimated. The completion date was pushed back on 3 separate occasions due to errors made on their part (dents that were missed, parts that were ordered incorrectly). They did eventually offer to pay for a portion of my rental car during the extra time. However, they paid for only half the extra time, and this wasnt offered until after I called multiple times to question the status of my repair after the second push-back. This was overall a very frustrating process.Update: The GM Jerome called on a Monday. I returned his phone call the following Thursday. He apologized for the inconvenience and offered to contact Hertz to reimburse me for the full amount of extra time I had my rental car.

lu
Review №8

After my car was repaired which included painting, it was returned with drip marks, obvious swirls and just all around the worst paint job ever after 3 previous accidents. Their motto is they will fix if you are not happy, but now they have car again for another week. The next paint job was 100% better! Why not do a good job the first time?

Ch
Review №9

Steven Littleton was excellent as was the receptionist and manager. My F150 was returned in beautiful condition. I would highly recommend this place above all others.

Ka
Review №10

An absolute nightmare. Not detail oriented at all.State Farm sent me here to repair my car. I had owned the car for 12 days before being rear ended. Brand new car. Took it here as per State Farm. Was told it would be an 8-9 day repair... It then became a 20 day repair. The first time I was told it was ready, it wasnt done until almost close. Upon inspection of the vehicle, it was a rush job. There was a scratch that was not part of the accident, there was tape adhesive on the tail light. There were bubbles in the paint of the new bumper, and a rough spot that looked like over spray. Told them to keep it over the weekend and they would work on it first thing Monday morning. Monday afternoon rolls around, finally get the call that its done. There is now another new scratch that wasnt there Friday, it is covered in compound dust, the tail light is has buffer scratches, and the headlight had three scratches in it.Update: I was satisfied with the detail work that was done to fix the scratches, however... Upon returning home, my door locks wouldnt work. Checked the settings, and keyless entry was on, but not responsive.DO NOT TAKE YOUR CAR HERE!!!

Vi
Review №11

Loved the team there.

So
Review №12

I brought my car here after I was in an accident. They handled everything with the insurance company so quickly and easily. I highly recommend them!!

Jo
Review №13

Great customer service. I worked with Gia and Steven who provided me with updates every step of the way. I had to bring my car back due to minor items that couldn’t have been detected if I didn’t drive the car for a day or two. I brought it back and Steven and Gia put me in a rental at their expense until my car was to my liking. Having your vehicle in the shop is stressful as it is, but they made the experience as smooth as possible. Thank you, Gerber Auto Repair.

Kr
Review №14

Brought my car in to have my front bumper fixed; they replaced the old one, repainted it and to my surprise buffed out the filmy haze all over my headlights ( i thought i was going to have to replace those soon), that really made my day, my car looked better than before my accident. I would highly recommend Gerber Collision Repair.

Jo
Review №15

Work done on time with great result

Mi
Review №16

Excellent work and done on schedule, customer service was great . The manager (Jerome) was great to deal with . Thank you .definately reccomend using them .

Mo
Review №17

These guys did a great job repairing my car!

Jo
Review №18

I am disappointed in the manager because the customer service was poor. The job was decent but the customer service was too bad. The way the manager treated me as a customer was ridiculous.

S
Review №19

My fender keeps popping off I have to hit it for it to go back in... But other than that they had my car done quick

Br
Review №20

I went there because they were an insurance approved auto body shop. Very high priced. It was going to take two weeks to fix a little damage on my door. I went somewhere else and it was fixed in less than a week.

Ja
Review №21

Great shop. Great guys.

To
Review №22

They do a great job but not always ready on time, though they do make everything right.

Al
Review №23

The receptionist is very kind but the work is not that great from the mechanics

St
Review №24

Outstanding service and care!!!!!

Se
Review №25

Very friendly

Ja
Review №26

Lifetime warranty!

Ch
Review №27

Excellent

Information
23 Photos
27 Comments
4 Rating
  • Address:8910 E San Victor Dr, Scottsdale, AZ 85258, United States
  • Site:https://gerbercollision.com/locations/scottsdale-san-victor-dr-az?utm_source=SEO_Local&utm_medium=SEO_Local_Snack_Pack&utm_campaign=SEO_AZ&utm_content=SEO_Scottsdale2&utm_term=17113
  • Phone:+1 480-391-7000
Categories
  • Auto body shop
  • Auto bodywork mechanic
  • Auto dent removal service
  • Auto painting
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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