Super happy with the quality of our new billiard table! Installer was very professional & gave a lot of good advice regarding care of the table. So happy we were patient and the quality is well worth the wait!Thanks Craig’s!
Id been to another place and the show room look like a messy warehouse. Craig Billiards had some great tables more contemporary styling. Bought table in June 2021. It was delivered and installed a couple weeks later. I watched the install - took several hours to build it (assembly and new cloth) and level. Love its look and the quality of table. Bottom line, quality product and service.
Great company, very knowledgeable and friendly. Price was great and service was even better
Craig was extremely helpful helping me with my purchase. This Is my first billiards table (finally have room). Guided me through the process and logistics of getting it delivered and set up. I wish all businesses owners showed as much integrity as Craig did.
My wife and I ordered a table months ago and it still hasnt arrived. Called for an update and the owner Craig was extremely rude and not helpful at all,nor seemed to care. I guess he got his money already and no longer cares about the customer service aspect. This place is very shady! We are very sorry we ever took our business here!! A friend of ours went to Becks and already has their table, we are sorry we didnt go there!No wonder Craig went bankrupt at his last location!
Craig Billiards was very instrumental in the ordering and delivery planning for a 12 Riley Aristocrat snooker table that I wanted for part of my retirement man cave. I cant think of anyone else that met my needs like they did. The price was very reasonable and Craig answered all of my questions and kept me informed about the delivery times and things I needed to do for a smooth transition from himself to the delivery people. As you can see in the picture, it is truly a beautiful table. I play almost daily and will for a long time. You cant go wrong with Craig Billiards in my book.
Great experience and great customer service. We purchased pool cues as well as a missing 8-ball from here and they were amazing to deal with. Would definitely recommend!!!
These guys know theyre tables. Very informative and clear passion for the craft.
Our end to end experience with Craig Billiards has been absolutely fantastic. Our initial discussions with Thomas were great with him providing excellent advice and guidance about the size and choice of colours for a pool table to suit our room. The pool table arrived within a relatively short timeframe considering it was being made to order. The installation team were very professional, courteous and efficient and our table looks and plays great! In addition, the deal itself was very competitive and well certainly be back for any future needs.
Great service very knowledgeable would definitely recommend to friends
I had stopped by Craigs place a year and a half ago when he was just getting started, told him I would be back, just took me awhile to get there. Craig is very knowledgeable, helped us pick out the right pool table for our basement, pool table arrived and was installed professionally, and we have been enjoying it for almost a year now. I would recommend Craig Billiards to anyone. We will be back to furnish the rest of the basement with more fun things before the end of this year!
Great Customer Service! Craig is the absolute best!
Awesome experience, amazing selection, quick and easy process. The time from purchase to home install was relatively quick. The install team were professional and courteous. I would recommend these guys over anyone else.
Truly professional and very dedicated to high quality. this company is highly recommended
Needed a decent cheap pool cue for our rental during our visit from Wisconsin. Stopped in and Thomas Leach was there ready to help me out. What an awesome guy! Thanks again for all the help!
Great Expirence & recommend to Anyone
Craig Billiards is next level! They hooked me up with a beautiful table for a great price. Their professional staff was very friendly and performed a masterful install at my home. I really cant say enough good about them and their service. Highly recommend. Thanks guys!
Great service! Best in town!
Thomas was very helpful and the showroom looks phenomenal. Would highly recommend to anyone who needs anything billiards or game room related.
I would absolutely recommend Criag Billiards to anyone looking for billiard products as we were very pleased with our recent experience. They have a great selection and offer excellent service. The staff was very friendly, knowledgeable and the delivery and install process was efficient and seamless. Craig Billiards is a top notch, 5 star shop for all of your billiard needs!
Thomas knows his stuff! Not to mention the best customer service and knowledge explanations we could hope for, actually learned a ton! Highly recommend Thank you again, Thomas!!
Thomas was very helpful, the showroom was very organized and I found what I was looking for. Very attentive kind and Nicely priced.
Both Craig and Thomas we very helpful, open, honest and knew their product line. I ordered an Hudson 14 shuffleboard table and a sit down arcade game. They delivered it on time and set it up in an efficient manner. They were also available to talk on the phone with a few questions I had. So all good. I would certainly do business with Craigs Billiards again. Im a happy customer!!
I worked especially close with Thomas the lead designer and it was just a great experience. He took in consideration all my ideas and provided with an amazing costumer service...I will definitely recommend!!
Extremely knowledgeable and helpful! Will definitely be back.
If youre looking for a one of a kind pool table with the best customer service I suggest you go here. Thomas helped me out and made my transaction as easy as possible. Make sure you ask for him when you go in or call in.
My wife and I were looking for our first pool table and after going to a number of stores and not finding quite the right table we stopped by Craigs Billiards.Craig was wonderful to work with. Low pressure, very interested in finding a table that fit our needs and explained all the ins and outs of pool tables. While we didnt find what I had in mind for a table, Craig was able to custom order a table that was a good compromise between what my wife and I were looking for.I cant say enough about Craigs professional attitude and friendly service while teaching two novices about what to look for in a pool table. If you are looking for a table be it your first or last, make Craigs your first stop!
Best selection of pool tables & pool equipment... ever! Great customer service and always a pleasurable experience walking in here
This place is very cool and laid back. The staff, especially Thomas was great to work with! If you need a pool table or other cool gaming stuff this place is a must Stop and look!
Really nice shop! Great service, great product. Highly recommended
Absolutely beautiful showroom and a wide selection of tables. The only place you need to go when youre looking to add a pool table or game table to your home. Thomas, the design director was very accommodating and helpful!
I loved working with this company! They were very professional, hardworking, and were able to answers all of my questions and accommodate all of my needs. I highly recommend them!
Picked out some awesome pool cues for my husbands birthday gift. The worker was very helpful!
Craigs pool tables were truly one of the best experiences... I dealt with Thomas and he was great! I was introduced to Craig and he helped with the finalizing of the sale. Both of them were so professional.. There were a few hic-cups on my end and they were so accommodating with the changes my customer had.. Thomas came on the installation.. Everything was flawless!! Thank You
My husband and I recently bought a pool table from Craig Billiards. The experience, from start to finish, was exceptional. Our new pool table is beautiful, very well made, and well enjoy it for many years to come. We highly recommend shopping here!
Craig is amazing to work with. He helped with the order and kept us updated during the process. The installers were more than experts! The pool table is the most balanced, gorgeous and just awesome fun!We absolutely love the pool room chairs also. We will be back!
Me and my family went to Craigs to find some specific equipment and they had it straight away. We also enquired about some possibly future purchases and they were very helpful. They knew everything that we asked them and had an answer for everything.If you need anything, Billiards related, then go to Craigs. Hell be able to hook you up, no problem.And they also care!They went above and beyond to ensure that we got what we needed, and they also offered extra advice to us (regarding the equipment we bought) to help us use it even better.Craigs is the place for you!Theyll get you whatever you need, the people are really nice and helpful, and they care.
Great install from very professional team. They had an incredibly challenging install that they handled like complete professionals. Highly recommend their products and services.
I treated myself to something I have always wanted....a pool table. The table I was looking for had to be perfect. The model I chose was unique and I had very specific requirements for the fabric and its color. Again, the table had to be perfect and Craig’s knowledge of the craft and his experience in the industry allowed him to create that perfect solution I was seeking.I am so happy I walked into Craig’s place, after looking at another competitor. I could instantly recognize the differences in their approach. I was impressed with how Craig focused on what I was looking for and not just trying to sell me a table.Craig and his team met the delivery deadline… just in time so I could surprise my son when he arrived for his Spring Break. I greatly appreciated the time and extra effort Craig devoted to my project and I couldn’t be happier with the results.The table is gorgeous. It makes quite the statement in my home and is now a family heirloom. The pride I feel when I look upon it is indescribable.
Just purchased two amazing pool cues from Craig’s Billiards. We met with Craig Connolly who forged Connolly billiard manufacturing. Lucky for us, Craig still resides and offers his services right here in the Valley of the Sun! Craig educated us on two of the top pool cue manufactures from Wisconsin, Viking and McDermott. Craig’s Billiards carries both types of cues in a variety of colors to match your personal style. We worked with sales representative, Thomas, who helped dial in our order with appropriate accessories to compliment and complete our purchase.Craig’s Billiards offers exceptional customer service, as well as a beautiful showroom with a wide variety of game room products and accessories. If you are looking for a shop with quality products and an honest, hard-working staff that will provide top-notch customer service, look no further, you will find it at Craig’s Billiards.
My wife and I were in the market to purchase our first ever pool table and fortunately we found Craig Billiards. Craig Connelly was extremely knowledgeable and helped us find the right pool table to fit into our new home. The table was delivered on time and the set up was handled very professionally.
A friend recommended Craig Billiards to us. We wanted a nice table for our new home but needed to be budget conscious. Craig is SUPER nice and works hard for his customers. He helped us pick a beautiful table that met our needs and budget. He initially misunderstood what town we lived in and offered us free delivery and set up. When the mistake became apparent, he still honored that offer. Such integrity!!! The table arrived a little later than expected due to unforeseen circumstances, and he didnt dodge phone calls but patiently handled our concerns and managed to get us a Saturday morning setup/delivery. His installers? OMG. A-M-A-Z-I-N-G. Measured everything to a tee, worked quickly, were very personable and professional. The table is absolutely gorgeous and absolutely worth the wait. I highly recommend Craig Billiards to anyone looking to upgrade to a better quality table or even for a first time table. You wont go wrong with Craig Billiards.
My husband and I recently purchased a pool table from Craig Billiards. They not only met, they exceeded our expectations. We now have a pool table that we are thrilled to own, and the price was much lower than the other stores we shopped in the valley before we found Craig. They even beat the internet prices that seemed so low at first glance. I highly recommend that anyone in the market to buy a new pool table stop by Craig Billiards and see the high quality/ great value that they offer.
Absolutely stunning product. Great customer service, hell of an experience. 11/10
The best table tennis table Ive ever bought! amazing quality and everybodys super friendly and helpful, excellent service.
Stopped in today to get some things for my dads pool sticks, Thomas was really helpful and knowledgeable. They have lots of pool tables, sticks and other games in the show room. I’ll definitely be sending my Dad in there to help freshen up his pool table!
Outstanding service and definitely a place we should all support.
Just purchased an Origami style pool table and shuffleboard from Craigs. Great experience. Professional, friendly, customer service-focused group. A pleasure to deal with.
Craig helped me to pick out the perfect billiard table for our family. He was extremely knowledgeable, courteous and had great service! I highly recommend them!
Incredible woodwork. If youre looking for a premium pool table, poker table, or shuffle board, look no further.
They did a great job from the sales of my pool table to the excellent service I got from their installation guys. We will enjoy our table. Thank you very much to Craig And his guys,
Had a great night with the lads. Wonderful atmosphere for any crowd!
Great customer service!!
I walked in the door, introduce myself to Thomas. I informed him that I was looking for a pool table. He asked me some questions to determine what I wanted in a pool table. He walked me around the showroom. He said that he could build me a table exactly to my specifications. I told him that I wanted it before our company Christmas party. He informed me that a new build would not arrive in time for the party. I asked him what other options I might have and he said that he had a few floor models that he could have delivered and set up before Thanksgiving day. I picked a table that I would have had built if I was having one built for me. It was on the floor ready to go. I know that the favor of the Lord was with me. Our new pool table was delivered and set up today. We are playing pool today. We will be playing pool for the Christmas party. Thank you Thomas and Craig Billiards for this awesome pool table. This was a great buying experience! I would highly recommend Craig Billiards to anyone wanting something for a game room. They have many game table options.
Thomas was very professional and helpful. We are very happy with our entire experience with Craig Billiards and would highly recommend them.
Craig is very honest, professional and honest. He helped me get a great table for my son in Texas. I was there recently and was able to inspect and play on the table. It was incredible and also a great value. I live in Arizona and had bought a table through his company 15 years ago. It is still like new. His connections to best built American tables with professional installation is unsurpassed. Go to Craigs billiards in Scottsdale for the best value with quality and service by a sincere and honest person who will really help you make the best choice.
Craig’s pool table store is awesome, great variety of tables and accessories. We bought a beautiful table and the transaction, creation, delivery and set up was seamless and with great quality. I would recommend Craig’s Billiards to everyone.
Got my table efficiently and and stress free without breaking the bank, highly recommend!
Craig deserves more than 5 stars! Extremely knowledgeable, fair and accommodating. White glove service and top notch treatment from start to finish. I highly recommend giving Craig your business. You won’t be sorry.
Awesome service with Craig! He delivered as promised and went out of his way to accommodate my special requests to deliver our new table at a certain time to surprise my husband on the morning of his birthday! Subsequent service on a few issues was non pareil! Thank you again, Craig!
Thomas was super helpful and no pressure sales.
Repeat customer, top shelf experience! Can’t recommend enough.
Fair price, good service and on-time delivery. Perfect!
Thomas was very helpful and knowledgeable helping me trouble shoot an issue and answering my questions.
Thomas was very cordial and helpful.
These guys do solid work! Highly recommend
Whatever idea you have Craigs billiards will turn it into reality. Very professional staff and customer assistance! 10/10 for me!
Great experience. Very professional 👍🏼
Very knowledgeable, quality table, fair price, great installation.Highly recommended.
Gorgeous table, excellent service.
Crag is the best. very knowledgeable and guides you in the right direction in what you need. my new table is awesome and i bought the ping pong table top that can go on top of it and even bought the hidden hinge bracket that hides your cues. craig is the best and i highly recommend anyone that wants a table or anything game related to go to craig. his service is impeccable too.
My family and I live in Scottsdale, AZ. We had a great experience working with Craig Billiards, and the owner, Craig Connelly. We purchased a custom-built shuffleboard table through them which was designed to match our pool table. The color and style is a perfect match and we are extremely happy with the table, ordering, and installation process. Thank you Craig Billiards!
Great experience, from in the store, to the guys who came to my home to set-up my table. Highly recommend them
Connelly is a great small business. The company I work for, Chateau Interiors, needed a pool table for a model home. Craig was able to provide a beautiful table within our budget for an on time installation.
One of the most pleasant business encounter/experiences Ive ever had. Craig is awesome!!! Knowledgeable, accommodating and professional. My type of experience.
Very professional, very friendly staff, highly recommend!
I purchased a pool table from Craig and I couldnt be happier with it and the service I have received from Craig Billiards.
Beautiful showroom with a variety of pool tables in stock. Also has other game room furnishings such as Shuffleboard, Poker tables, Foosball tables including game room items like bars and bar stools. Owner, Craig Connelly has many years of experience in the business and is very helpful.
Wonderful experience and an amazing products. Highly recommended.
I reviewed the wrong place- sorry! But, if I was buying a pool table, Im sure itd be great. LoL
Craig and his team were friendly and professional. I highly recommend them.
Craigs game room knowledge was clearly evident. It was a pleasure dealing with him. Very professional.
Thomas was outstanding!! They have quality awesome products!!
Craig Connelly wrote the specifications for the billiard table industry in the early 90s. His knowledge of Billiards is unsurpassed. I have totally enjoyed working with Craig Connelly of CRAIG Billiards.
I advise anyone to speak with Craig Connelly, the founder of Connelly Billiards. His expert advice and trustworthy information makes billiard table shopping a great experience. Looking forward to installing my new Golden West Table. The new showroom is very nice!
Wonderful customer service and overall positive experience!
I stopped by this store the other day and spoke with Craig Connelly, who is the founder of Connelly Billiards. He has over 40 years experience in the Billiard industry. I was really impressed with his knowledge of the industry as well as his professionalism. Dont waste your time going to the competition. This is your one stop for your game room furnishings.
Love their new store. Nice knowledgable service. Craig was very helpful.
As the founder of Connelly Billiards, Craig Connelly is easily the most knowledgeable billiard table expert in our region. Impressive new showroom in a great location.
I just bought a pool table from Craig Billiards and couldn’t be happier. The table is gorgeous, and although I’m not a pool shark, it’s great to play on such a high-quality table. I had a great experience dealing with Craig Connelly, the owner. After shopping all the major pool table guys like Diamondback, Prestige, Connelly and others, it was a no-brainer to work with Craig. He blew away his competitors with his industry knowledge, customer service and follow-up, and friendly manner. Craig truly knows his stuff, and his product knowledge about the tables that he sells, and about the brands his competitors sell, is 2nd to none. He carries a wide range of styles, and was able to show me several options that fit perfectly with my contemporary décor. Trust me, if you’re shopping for a pool table or putting together a game room, make Craig Billiards your first stop.
Awesome showroom great service
Craig is Amazing ! Outstanding quality billiards tables.
Great showroom!Friendly staff!Glad I stopped in, next time Im there,it will be to purchase
Craig is a true expert and a really great person to talk to about your billiards needs. I wouldnt buy from anybody else.
Craig Connelly is obviously THE billiard expert in the Phoenix area. He has over 40 years of experience manufacturing billiard tables. We looked at a lot of cheap looking Chinese tables at other stores and decided to buy a made in the USA Golden West Billiards table from Craig Billiards.
Above and beyond service!
Fantastic