Kevin is awesome! We put in an order on Christmas Eve and he came out and installed it himself before the night was over for our party the next day. He and his team have taken care of our pool table moves in the past and this time we ordered a Beautiful new table from him. Excellent service! Awesome products, customer service beyond compare!
I havent officially purchased yet, but am looking around and am quite impressed with quality of pool tables, pool sticks, and other billiard supplies here. The place isnt huge, and yet somehow there is enough room to showcase not only the pool tables, but some Foosball tables, ping pong table, shuffleboard table, dart boards, billiard room lighting, arcade games, and all kinds of other game room supplies.Hmmmm... Im putting together my Christmas list. Lets see if Santa thinks Ive been nice enough this year :)
Kevin came to our house to refelt the table. He did an amazing job with the table. The material was great and the knowledge and professionalism was outstanding. Prestige will be the place I go to for all of my game room needs in the future. They have a life long customer
We bought a pool table from Greg in December and had it installed at our house in January by Kevin (owner). We love our table! Greg was always pleasant, helpful and responsive anytime we called with questions or stopped by the shop. Kevin did a beautiful job installing our table especially given our floor isn’t level! He really took his time to do it right. Great people at this business. My husband and I enjoyed working with them. We’d recommend them to anyone looking for a pool table or other games.
Extremely kind and helpful people. Remembered our name when we came back into the store; which is quite impressive. Highly recommend!
The best pool table customer support and service Ive experienced and very well priced.I started out by purchasing my table from another company, but after delays and broken promises I actually called the manufacturer to complain.The manufacturer actually recommended me to Prestige Billiards and said it was one of their best distributors.So I called Prestige and it was a 5 star experience. Great communication, and even when I went on vacation and there was a lapse in my communication they went out of their way to make my purchase a great experience.I cant recommend them enough and the owners commitment to make sure that a customer is taken care of.
WOW! The service I received with Prestige Pool Tables was beyond professional! Kevin and the crew arrived on time (This is very important to me), and their service was SECOND TO NONE! They did a wonderful job dissembling my pool table and relocating it. They then re-assembled it in its new home, it looks like a brand new table. They took really great care and treated my table right! These are the guys I will recommend and use every-time! Thank you Prestige! You have earned a customer for LIFE!
I only bought two pool cues not a table although they have a nice selection. The owner was there and explained how to shape the ends of the pool cues as well as showing me the bags. It is a very friendly environment with very helpful people.
I HIGHLY recommend Prestige Billiards! They came to my home with our new table within 2 hours of our phone call, we got to pick out our felt on scene and watch them put everything together with impeccable detail and were done under 2 hours and we were ready to play! The owner Kevin is very nice and knew what he was doing above and beyond my expectations. You can tell they love what they do, and do it right. We have a brand new table, that is BEAUTIFUL, and I know it is installed right!
I needed my pool table moved ASAP and Prestige Billiards took on the task! Kevin worked with my schedule even when I had a family emergency. I will definitely use their services again!
Best billiards selection and customer service in town!!!! Kevin and his team provide you the high end pool table experience with a local touch.
Kevin and Stephan set up our pool table from the crates left by the movers when we moved to Phoenix from Tucson. I found them online and really lucked out. They were professional, quick to respond, and reasonable! Our slates were in the garage and the loft was up stairs. I contacted Kevin via his website contact page. He responded quickly with a quote after given the details and when I called for the apt he fit me in the SAME DAY! He said he has been doing this for 17 years and it shows. Wow. I dont usually take time to recommend, but they deserve a five star rating. I will use them again and check out their store for accessories too:) Thanks so much! Wendy Palmer
I was referred to prestige billiards because of their prices and the great customer service. I had called a few other companies and found the prices between 345 to 400 just for the move no new felt. Prestige Billiards was the best price and had the soonest availability. Kevin came to my house to deliver setup and install new cloth. Not only was he quick and professional, he was friendly. This is a great local business.
Great selection, knowledgeable sales staff. The Installers were on time, and did a fantastic job, everything looks perfect and they did a great job cleaning up after themselves.
I bought a used pool table from them. It was well priced, even with upstairs delivery and installation included. Delivered it same day and even arrived early. Kevin was very polite, informative and very thorough. He even threw in some cues and balls so I could play right away! I would do business with Prestige again in a heartbeat.
Great service. Took down our table for a remodel. Set it up again when we were ready. Kevin (owner) showed great attention to detail and was helpful as to location (how close to the walls, etc.). It was a pleasure doing business with them.
Amazing company with amazing customer service. We love our new pool table!!!
I’m so glad I trusted this company on purchasing my pool table. The delivery was flawless and the condition was as described. I highly recommend this company!
I recently purchased a Viking cue, and Ram light for my pool table. The prices were great, and the service was friendly and professional. This is a family owned/operated business, and they are very pleasant to deal with.
Kevin was fast and efficient in assembling my pool table. He returned my phone calls and was completely responsible showing honest hard work. Would I recommend him? YOU BET!
We love our pool table! Great service, great price, and delivery and setup within 24 hrs! We would recommend then to anyone!Kim and Randy
They are super friendly, and know what they are doing. Kevin and Stephen did an absolutely fantastic job putting our pool table back together after our move. I highly recommend.
Great company! I was impressed with the quality of work, timeliness and cost. Good company!!
Excellent price and service. Kevin (the owner) provides outstanding personalized service, and takes great care in setting up the table, and making sure it meets your expectations.
I got excellent costumer service fromTenille who helped with with my rushorder . Kevin gave us excellent delivery and installation service. We couldnt be more happier. We love our pool table. Thank you kevin and Tenille.
So much to choose from, and the staff are so nice!
The best pool tables and accessories in the valley
Poor customer service and they threaten to sue you in small claims when you tell them youre going to review them, dont waste your time or money with this guy.
Everyone was very helpful!
Excellent selection of pool and game tables 👍
Kevin is a unreliable, rude, will cuss you out when you want warranty work done on items he has sold you. Do not use him!!
Absolutely do not make the mistake i did by calling them and getting their service!!!!!!