Very helpful in explaining my insurance coverage, ordered the trial lenses I needed since they didn’t have them in stock and gave me a weeks worth of another brand to hold me over so I wasn’t forced to order more. The doctor was very kind, straightforward about how I could save money by switching lenses while keeping my eye health the number one importance. Great experience.
I was able to schedule my appointment online, which is easier for me. I got checked in and was with the tech within 15 minutes of when I walked in. The doctor saw me shortly after that. She was very thorough and knows her stuff. After a couple tries, she got me into the right prescription contacts. The staff was easy to communicate with and answered all my questions. I feel well taken care of by this office and would recommend them to anyone!
Dr. Zymsyslinskis staff is great and took excellent care for my exam
The Dr on staff was great! Customer Service was amazing and the tech who helped us pick out glasses and coordinate with our benefits was AMAZING!
Everyone is so sincerely nice. Dr. Z gave me his undivided attention. He helped me understand everything I had questions about. The people in frames department are every professional. The whole experience was super good.
Totally satisfying experience. Shelley explained each test administered in an easy, understandable way. She was extremely professional and personable. I cannot wait to get my new glasses. I am confident I will finally be able to see clearly! Her staff was as wonderful as she was.
I really appreciate the staff and their ability to ask the right questions regarding my eye troubles. Service was great.
I found the office was very well organized and well run. I also felt the examination by Ms. Kelsey Roumfort OD was quite complete, professional and she didnt try to sell me anything. In fact, she indicated that my correction was fairly small and there was no reason to get new glasses at this time. I would certainly recommend this eye clinic.
The staff was absolutely amazing. They were very friendly and knowledgeable. This was my first time at this location and they knew exactly who I was. I highly recommend this location if you need your yearly eye exam or new glasses.
Dr. Roumfort is very knowledgeable and is extremely kind, caring and patient.Her staff is also very nice and the office is clean. Plus it it is located inside LensCrafters if you want a glasses prescription.Not a part of my insurance but the cost to come here is reasonable and more than that I trust her judgement. Very happy that she is my Optometrist and I found this office.
Excellent care and service. Answered all my questions and helped me understand my vision care alternatives.
I was very impressed with the equipment that was used and decided to take the special equipment offered at an extra charge. It was easy and actually found a problem for which I was referred to an Ophthalmologist. Would highly recommend this group.
Dr. Rebecca Streff was wonderful! Will definitely be coming back.
The Doctor and Staff were Great. Very Comfortable place and they explained the Exam Processes as they did them.
Overall a great experience. The eye exam was quick and efficient and my doctor was very informative and helpful. Not the place to shop for glasses if youre on a budget but a nice variety and trendy styles
One of the only optometrist visits that’s ever been enjoyable. Everybody was kind and helpful. The doctor gave me tips regarding my eye dryness and contact lens wearing that no other doctor has bothered to mention before. I won’t dread my annual exam anymore!
We were a little late but were greeted pleasantly with respect and got through both of our appointments with total and thorough attentiveness. Would recommend to anyone
Would definitely recommend. Service was easy and fast. The staff and the doctor were all very nice and informative. And I got my prescription and glasses all less than 2 hours.
Hands down this is the best experience I’ve ever had at LensCrafters.
Very friendly staff, had a great and easy eye appointment.
My experience at Zmyskinski was awesome. The employees from the front desk to the Doctor were professional and fun to deal with during my visit. I would recommend them 100% to get your eye exam and your glasses in the future! Great job to all at the office.
I found the staff, from initial greeting to business center associate, to eye testing technician, and the optometrist, to eyeglass frame assistant, to be courteous, pleasant and professional. I appreciated their covid safety procedures and felt very comfortable throughout my exam. It was efficient yet unhurried. Very pleased overall with the experience.
Great experience. They were able to get me in right away - my appt was on time and I walked out with what I needed for an upcoming trip.
The doctor was prompt, answered my questions and provided me with sample of her recommended products. The office staff were great and the opticians were able to help me right after my exam with no waiting!
Everyone was very friendly and helpful today. I had a great experience. I got my exam quickly and felt like they were taking the necessary precautions around Covid.
I love coming to this office for eye exams (they were in MetroCenter but are now in Fashion Square). Everyone there is super friendly and the office is taking extra precautions due to the pandemic. Exam rooms are cleaned before each session, and masks are mandatory. Would highly recommend them if you are in need of an exam soon!
The entire staff I interacted with were very professional and courteous. The associate that ran several tests prior to me seeing Dr. Streff was very knowledgeable and patient. Dr. Streff was professional, kind and explained everything to me in good detail. Dr, Streff really did an extensive exam of my eyes, asked excellent questions and provided thorough explanations. An excellent experience.
The staff was so helpful and able to get us in with very little notice. The doctor was thorough and nice. As a result, the paperwork will be submitted on time. Thank you very much!!
Fast and Efficient I wasnt there very long and my eye exam was a breeze.
Excellent job explaining details about my eyes. Ive worn glasses for close to 50 years and this is the first time a doctor has taken the time to explain important things. Thanks!
Everyone there acted in a friendly, yet professional manner
I travel from Houston to see Dr. Z. He is very thorough and is an excellent Dr. I much appreciate the state of the art equipment and professional staff. I have been a patient for almost 10 years and I always recommend people to go to Dr. Z. Thanks.
Everyone was courteous and with an upbeat positive attitude. Everyone was very conscientious of CDC guidelines and practices. Looking forward to my visit next year.
He was so great and helpful very good patient communication and understanding.
The eye doctor (Kelsey Roumfort) was very kind, professional and helpful. The rest of the staff were also wonderful and helpful. My appointment was on time which I appreciated.
Everyone was very helpful and explained everything to me. I cant wait to get my new glasses
If it wasnt for the salty saleswoman who was controlling the entry into the store, I would have rated it at a 5. The woman who conducted the preliminary eye tests was engaging and fun. Kelsey was amazing; intelligent, intellectually stimulating, caring and concerned. Its too bad I cant go everyday LOL!
Very friendly, personable and on-time! Dr. was very nice and made sure no questions about my eye care were left unasked.
Dr. Streff provided a professional and informative eye exam. She genuinely cares about her patients. Office staff was friendly and helpful.
Knowledgeable, friendly, and courteous team of professionals.Will not hesitate to return when the needs arises again.
Their facility has top-notch, modern equipment. The employees are friendly and informative and were able to explain my benefits. Experience was pretty efficient.
Dr. Z was very informative. I had quite a few questions and and concerns and took his time really wanting to ensure he understood my concerns and then RX a new pair of progressive glass for me and a pair of weaker readers for computer use. It was brilliant as now I dont have to have everything so close to using readers on. It worked out great. He diagnosed something that was going on, that I didnt even know there was fix for this issue. Great Doc friendly staff
1st time ever getting contact lenses in 35 years of wearing glasses. Everything went well and they treated me very nicely. I will be back for all future eyewear exams and glasses / contact lenses. Ive been a customer here for around 10 years.ThanksTony C
Dr. Romsfort and the rest of the staff were great. I recommend including the phone number and Eyemasters on the email confirmations since the Scottsdale location is new to the customers who came from the Metro location and the Fashion Square Mall is pretty big.
On time friendly professional people
Staff was very friendly and efficient. Office was very clean, and very convenient to have LensCrafters in the same spot to buy glasses. Excited to have a place close to home and look forward to coming back in the future!
It was a great time. Everyone was super nice. I was able to get my new spectacles the same day. Super. Five stars for sure.
Sanitary office procedures in place to keep staff and patients safe. Friendly staff. Very well organized.
The doctor and all the staff were extremely knowledgeable, helpful, and very informative. They answered any questions I had and utilized the latest technology to diagnose my condition. It was an amazing experience and the best and most thorough eye exam Ive ever had.
Quick and easy eye exam. The staff was wonderful.
Had a great experience here for the 2nd year in a row. Gerrie, the office manager even remembers me from last year which I find incredible, or they are great at taking meaningful notes on the small talk to save in the customer file, either way, it was a great experience.I was in and out of there with contacts to take home. I made the mistake of trying a place closer to home for the eye exam but the price for the contacts were a full $180 cheaper here, and I get a $200 rebate, something the other office didnt bother. I know it will be another year before I have to go back again but Ill make sure not to make the same mistake twice and keep coming back here to their friendly and very helpful staff.
Great consultation with Dr. Zmyslinski. Very helpful. Thanks.
Gerri was very pleasant and made me feel very comfortable and explained every step we were taking. This Dr went a step and beyond to explain and answer every question I had.
Everyone and everything about my visit was great
The technician who performed pre-doc tests was extremely efficient, thorough, pleasant and described each test thoroughly. Dr was also efficient and knowledgable.
Very courteous staff. Was in and out in under 30 mins. Thanks guys. I can see all those obstacles now that always wanted to take me off my longboard at night.
This was our 3rd follow up and it couldnt have gone better. Dr. Manisha Geiger was awesome! My wife and I got eyeglass and contact exams and trial lenses. My lenses were great for seeing but not as comfortable as my previous brand. My wife had a similar issue but had a little discomfort and vision trouble. Our 2nd follow ups did not go as well as we did not get Dr. Geiger. Long story short, no happy campers! We rescheduled another follow up with Dr. Geiger and we both can see better, have the contacts that are comfortable and an awesome experience because she took the time to listen to our concerns and respond in the most appropriate manner. She is WONDERFUL! Thank you Dr. Geiger!!
Great experience the doctor was very thorough and explained everything clearly to me.
Great visit today! Staff is very friendly and efficient and i would go back anytime !
This is my first time going in for an eye exam and finding out that I am far-sighted. The staff was efficient, knowledgeable, and easily able to answer my “newbie” questions about eye health and astigmatisms. I would recommend them to anyone needing a quick and competent eye exam.
I needed a pair of Halloween contact lenses and didn’t know where to find them. Asked Dr. Simon Zmyslinski and he said they had them no problem. Gerie helped me check out quick and it was super easy to get what I needed. Great customer service! Appreciate the help and will be back for a eye exam. Beautiful new store at Fashion square where I always shop.
Amazing staff and Dr. Richardson was so helpful. I have not been to the eye doctor in years and they made the process easy and stressfree.
I was scared to have my eyes looked at and have never had them looked at before, the customer service from the moment I walked in was amazing! I’m so used to getting garbage service as a young man with tattoos, and this place couldn’t have been more courteous and I really felt like they went above and beyond. The doctor got something out of my eye with tweezers on her FIRST TRY and I didn’t feel a thing, she also took time with me to figure out what prescription worked best for me. At no time did I feel rushed, the office is very clean and they aren’t all pushy or sales focused. I loved the experience!! I also paid out of pocket and didnt have insurance, their price was more than reasonable and they got me in same day with just a few hours notice. If I could give more than 5 stars, I would.
After paying more than I expected ($50), I didnt like being charged an additional $35 AFTER I left the office.
Everyone is so friendly! They got me in at my appointment time and everyone was so helpful! I definitely recommend going here.
Everyone was really nice and friendly
Wonderful experience; lots of very friendly folks and an amazing doctor who took the time to help me with my eye issues. Thank you!
Professional, on time and easy to understand
Eye Dr was great. However the glasses were way more expensive than just going to the factory. Also some of the staff that helped with picking out glasses breath is horrifically bad. I would recommend seeing the eye dr here but to go somewhere else for the glasses.
Super kind and informative
I had a great experience at this LensCrafters location. Juan was so sweet and helpful when I trying to decide what frames to get. Linda was delightful with getting me check in. Your staff is really 5 stars !
Dr Kelsey Roumfort is excellent she answers all questions and staff is very helpful and goes above and beyond! I did my yearly fitting for glasses and contacts and was extremely pleased by the level of service and knowledge.
Everything was very pleasant. Everyone was wonderful and helpful. Definitely will be coming back. :)
Friendly people, very efficient, overall 11/10, would come again
I had an amazing experience at the Scottsdale location in Fashion Square Mall. The staff made the appointment seamless and painless from start to finish and Dr. Roumfort is an expert. She made the exam an informative and educational process. Highly recommend this location and Dr. Roumfort to anyone searching for an optometrist. Will definitely return for all future appointments.
Courteous and prompt office exhibiting the best in professionalism. I’ve been a patient of Dr. Zmyslinski for years now and always have an excellent experience when visiting his office.
Your staff at this office were professional, courteous and friendly.
They were kind, efficient, and provided great service.
Excellent exam, took the time to make sure that the exam was done correctly and the prescription was the right one. Not like some that do the pick 1 or 2, 3 or 4, ok, you are done.Explained everything. Dr. Roumfort was professional and friendly
Excellent service, Dr. Roumfort was gave a thorough eye exam and explained it perfectly!
Very pleasant doctor and office staff
Had a great exam with Dr Richards - she was amazing. The technology and service were great.
Dr. Zmyslinski is a kind and knowledgeable eye doctor that will make getting your eye exam an enjoyable experience. He has the absolute best equipment that will ensure your getting the best eye health check.
Great
Dr. Kelsey was very attentive and professional. Thank you for the great service.
Everyone was so friendly and welcoming!
Excellent customer service, knowledgeable staff and physician, and short waiting times. Will definitely be going back for my next eye exam!
Good as always
It was a very positive visit.
Thorough, efficient, everyone friendly and kind. Got the job done.
Professional, pleasant and efficient!
Eye cant see myself going anywhere else for my optical needs.
Very thorough and professional.
Courteous, friendly and helpful staff and doctor
All staff members were polite and welcoming. Dr Streff was knowledgeable and I really enjoyed her sense of humor.