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Arizona Window And Door Store
7762 E Gray Rd Ste 600, Scottsdale, AZ 85260, United States
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Arizona Window And Door Store
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Ro
Review №1

Our service repairman was on time and prepared. Very friendly and professional. Adjustments to our French Doors and screens were all that was needed. Excellent repair. Our repairman took the time to explain how he was adjusting the doors and reinstalling the screens. As an added bonus, he put in a new strike plate and adjusted our front door. My wife and I were truly pleased with his work. Ten stars if possible!

Ki
Review №2

Arizona Windows and Doors was great to work with in replacing our front door several months back. Unfortunately it didnt quite close correctly, so we called to see if it could be corrected, and Jesse came out to help. He not only fixed the issue but also replaced a few screws to prevent further issues, corrected trim to be a bit more aesthetically pleasing, and made sure it remained perfectly sealed. He even showed us which product to use on a couple old windows were not yet ready to replace. Overall, Jesse reminded us why we chose this company in the first place - the service was excellent and well continue to use them in the future.

Li
Review №3

We had a great experience with AZ Windows and Doors. Josh and Gary were our window installers. They called before arriving giving me an approximate eta. They introduced themselves when they entered our home, did a walk through with me and explained what to expect from the window install. They covered everything near the work area and cleaned up when done. They even vacuumed. When done they showed us how to operate the locks and did another walk through to make sure we were satisfied with the product and workmanship. I would highly recommend this company. From the sales experience through installation and customer service they are amazing. Thank you so much!

Lo
Review №4

Arizona Windows & Doors installed 6 windows in our second floor condo. The installers, Josh & Gary, were excellent. I was impressed by the quality of their work, the care they to protect our neighbors property, the clean up after the install and their professionalism. The stucco repair work by Raphael and his crew was also top-notch. The project did experience some scheduling issues which AZ Windows & Doors has worked to address.

Am
Review №5

Love our new windows and doors! These guys did an amazing job replacing all 32 windows and a huge slider door on our new home. Sales, install, & repair personnel are always super helpful and smiling. Their work is top notch!

An
Review №6

Great Service, Amazing Quality, Great Communication from start to finish. Nick, Patrick and Angel were amazing. I am very happy with my new windows and patio door.They took the time to explain things. There is a huge difference between the old cheap windows and the Really Nice New Windows. Wish I would have done this sooner. I have 10 more windows to be replaced in my house and this is the only company I will use. Thank you so much. Ann Ziegler

La
Review №7

I had a terrific experience with Arizona Window and Door from start to finish. Damien, the sales rep was great to work with and found creative ways to reduce costs. Scheduling and communication from the office was spot on, The installers were very professional and worked efficiently and cleanly. There were a few issues that arose after the install was complete and Jesse addressed these issues immediately and perfectly. Weve already noticed a reduction in our cooling costs and we couldnt be happier with the quality of the windows. Wed recommend this company without reservation!

Ch
Review №8

Our salesman Mark was awesome. Very professional, informative, presentation of the product, warranty was great! Kind patient and very knowledgeable. Wonderful experience for our first time getting window estimates.

de
Review №9

AWDS is fortunate to have an employee like Daniel Gordon. I recently purchased windows from a different company and it wasn’t the best experience, by far probably the worst. I went by AWDS to see what they had (to possibly replace my new windows).I met Daniel Gordon, told him my issues and he came to my house to do a quote. He was very helpful on everything, very knowledgeable and thorough. Their windows are incredibly nice, also come with great warranties. So sorry I didn’t find them first, they have so many great reviews and with the professionalism and quality products they have they will continue to do so. I won’t hesitate to call them when it’s time for my new front door.

De
Review №10

Brian and Derek are exceptional! They went way beyond in meeting our desires of our window installation! Haven’t had this kind of service in a long time! Beautiful work with such care to our home!

Jo
Review №11

Great experience from start to finish. Martin gave me the bid with absolutely NO pressure to buy (which was also the lowest bid I received for the same brand of windows.) Jeff followed up with a second complete measurement--measure twice, cut once as they say. And Fred, Joseph and Ben were phenomenal installers. Not only did they work quickly, finishing a day earlier than expected, but their work was expert with detailed attention to the fit and finish. They even made sure our escape artist cats were properly supervised. And, most importantly, the windows look and work great. Im totally satisfied!

Ma
Review №12

Honestly one of the best investments weve made in our home. The windows have improved our quality of life immensely, blocking out sound and getting rid of hot / cold spots. They are a breeze to slide open and also to clean. They look amazing and because they are made by Anlin, have the highest tech and best warranty in the business. The windows also have reduced our energy bill by about 10%. Arizona Window and Door is a great company with a professional experience from start to finish. No pressure sales, great communication, fast installation by their own employees (no subcontractors) and follow up to check that youre happy.

Di
Review №13

Jesse was AMAZING!! Informative, responsive, and knowledgeable. He even tightened up my front screen door as he noticed it wasn’t locking properly! Jesse is a GOLD star employee & I thank him so much for his superb work repairing my patio door & the preventative maintenance tips he shared.Arizona Window & Door has been wonderful to work with.

Vi
Review №14

We love our new windows!! AZ Window & Door Store did a great job.... Martin & his crew were professional and cordial during the installation. Windows look so good!!

He
Review №15

My new front door is amazing. But aside from that the experience and support was top notch. While the wait was long, they delivered when they said they would. They communicated regularly and set all expectations properly. I would recommend using AZ Window and Door 100%

An
Review №16

After a few years of doing research and searching for a replacement to our 8’ custom backyard door and other backyard doors from rooms, my husband and I walked into Arizona Window and Door Store, because their website noted fiberglass knotty doors. The AZ heat along with the sun exposure did a number on the backyard doors with splitting and discoloring the wood due to lack of treatment from previous owners. We wanted something that would last longer. After speaking with Daniel in the showroom, being told of turn-key completion and warranty, setting up a consult appointment seemed like a no brainer.Thank goodness we did and ordered our new doors. We are so happy! The installation team was awesome and so professional. I was stressing about getting the rooms ready for the install and they came with plastic tarp covers for furniture and mats to protect your flooring; talk about relief!Now let me talk about above and beyond service. First with Daniel in sales, I never once felt pressured. Daniel could sense on my face that we needed some space to talk and offered to step outside. (We just stepped into the next room) Once my husband and I assured ourselves that we were on the same page, we moved forward. Now with the install. One of the installers, Joe, noticed my back door was too low to allow an entrance mat to be placed. This was something I was annoyed with when we moved in and forgot about. He took the time to raise it just enough to give me space to have a mat now. Like I said, above and beyond. That was extra work and he could have not done that to just get the job done. During the finished walk through, I noticed a minor missed spot on the caulking; actually so small my husband was probably annoyed with me, ha! Patrick and Angel assured me they wanted me to be happy and did my touch up request without complaint.Thank you Arizona Window and Door Store for closing this years long door search for us. But, I think I will miss the packing taped shattered window on my door. NOT!

Jo
Review №17

If youre thinking about new windows and/or doors, you need to meet with Mark Sander. Mark is extremely knowledgeable, and he listens and provides options. I learned a ton during our short meeting, and their true double lifetime warranty ensures you get the best return on your investment if you sell your home down the road. Its a no pressure sales environment. I cant wait for my new door. Thank you, Mark!

Mi
Review №18

We are extremely satisfied with our new windows!! We had some delay issues but we finished off with the best ever!! Jesse is amazing!!!! He addressed all of our problems and fixed them to perfection! He was always on time and his professionalism and knowledge really shined through! He changed a few things that made our windows picture perfect! What we appreciated most was that he treated our house like it was his own. So many thanks to Jesse for completing our project to perfection!!!!!!

Ka
Review №19

We were referred to AZ windows and doors from our neighbors and they did not disappoint! From the first experience with Matt the entire team was very professional and genuine…in addition to having a great quality and affordable product. We made a conscious choice to support a local family business rather than one of the biggies and it was so worth it. The quality of service was top notch through the entire process - especially the install crew of Derrick, Sean, Gary and Josh. They were fun, hard working, professional and extremely meticulous as they worked (and cleaned up after themselves). We had a slight delay in scheduling the install which was not surprising due to the pandemic, but they rallied a team to get it done in only 2.5 days! A great quality product from a great company! We are raving fans and would highly recommend them.

We
Review №20

I replaced 15 windows and 2 sliding patio doors that were 30 years old. These new windows and doors look great! Call and ask for Dameon - hes great to work with on the sales side (isnt pushy and wont spam your email inbox). Miguel led the install along with two other guys - they knocked out a 4 day scheduled job in 2 days. Highly recommend working with these guys!

Bo
Review №21

One of their representatives came out to the house by our request. We are wanting to replace our front door. The education and experience from the sales rep is genuinely priceless if youre looking to replace a front door to your home. The quality of their products was absolutely 100% obvious after looking at the material that the representative brought out. This door is a little more expensive than what I have seen at the big box stores but we are going to get it because we want the quality and the security and the beauty of the products that they have.

ja
Review №22

Amazing service and execution. Very professional staff in the entire process start to finish. Our salesman John was very informative and helpful in the selection process. Our order was processed and delivered quickly and the staff kept us in the loop throughout. For the installation process we had Nate leading the team. He was very friendly outgoing and professional and made me feel at ease during the construction. The work was done immaculately and they were very clean and efficient. If you need windows and doors done these are your guys!

Ma
Review №23

Josh and Gary made a great team. They worked together like a well oiled machine. Our new door looks amazing and opens/closes so effortlessly. If you need a new door, absolutely include AZ Window & Door in your research!

T
Review №24

Small issue on the trim piece for the install of new windows. Jesse fixed it up quickly and easily and also showed me what I wanted to see for maintaining them and was very helpful above and beyond. Overall the windows are very nice and I am happy with them and the service. Thanks

St
Review №25

We had a window shattered from yard work that needed to be replaced. They had a technician come out in about 10 days to replace it. He was quick, efficient, and friendly. While he was here he checked the existing doors and made a few improvements to help them work even better as well. We are very happy anytime we get service from them.

Ja
Review №26

Jesse was fantastic! Could not have been any better. He knows what he is doing and was very informative.

Ti
Review №27

Jesse performed detailed work on our door. He adjusted it with smoother wheel action. He caulked the seams. Also added a a lockSo that we can keep the door open a bit during nicer weather! He spoke highly of the company and his knowledge of his work is impressive! Thank you for sending him over!

Bo
Review №28

Just got my doors and windows installed!! Tom and his crew are the best, I cant tell you how happy I am with these windows and doors. Tom and his crew are the FREAKING best!! So very professional,conscientious, and VERY knowledgeable, they did a fabulous job!!! And thank you Pat for your help today. Thank you thank you!!!

Jo
Review №29

Installers were very competent and they cleaned up everything. Very pleased with the work and the cost.

Ri
Review №30

Arizona Window and Door continues to be a Class Act business especially Jesse. His knowledge of the product cant be beat. He found the source of a sqeek on our screen door. He fixed it within minutes. He then asked if there were any other issues. Jesse really wanted to make sure we were totally satisfied with the service he and the company provides their clients. I would and do highly recommend Arizona Window and Door to all looking at replace any Windows or doors.... Again... Great company and their service technician, Jesse are the best of the best.

St
Review №31

I couldn’t be more please with the results of this installation. Installers were very professional and provided quick and top notch service. I definitely plan on doing business with the Arizona Window and Door Store again.

Ma
Review №32

Arizona Window & Door installed all of our windows and doors. From being able to conveniently set up the initial appointment online up to the final install day, things couldn’t have run any smoother. The installers covered my furniture and cleaned up the work areas to my liking which was extremely IMPORTANT to me! I would definitely recommend this company.

Li
Review №33

Stellar service! Matt took the time to thoroughly explain the product and options that are on the market. Price for replacing all windows and a slider was very reasonable. Colby was precise and efficient during the measurement process. He also took the time to answer additional questions I had. Looking forward to getting the product installed! Highly recommend this company.

As
Review №34

Jesse was awesome, very personable and professional. He delivered quality repair and upon inspecting their prior work . He quality controlled all the windows which included touching up all the caulking around our windows and made adjustments to make our door shut perfectly. This company has awesome customer service and Jesse went above and beyond!

Pa
Review №35

David.Neverez my Project Manager was very professional and took the time to explaining each step in the installation process as will as verify that I understand the process and the product I was purchasing.When he left I was confident that I had made a sound decision and choice of product.I highly recommend David.

Ca
Review №36

Scheduled an estimate Company sent the sales rep’s picture ahead of time and Vinny was on time, courteous and professional. I felt very safe with him in our home. Thank you for reviewing all the options and pricing with me.

ka
Review №37

I have been impressed with the knowledge and level of customer service from both Colby and Steve. They know their products and they advocate for purchasing when making comparisons to other products. Both were easy to work with, very personable.Steve was awesome with communication. He would text or call to answer questions and had great follow through.I would recommend these guys to anyone.

Ra
Review №38

Arizona Window and Door was great to work with from start to finish. The sales rep was on time for the original appointment and was very thorough. Once we decided to move forward they provided a project manager (David) who did an awesome job keeping on schedule and informed. Once the job started Josh (installer) provided exceptional service. He and his team member made sure to cover everything inside to protect from the mess. They were scheduled to do trim outside but couldn’t do to the way the stucco was formed around the door. They cane back a second trip to repair the stucco while I was on vacation. I came home to a nice job well done and without me having to call and stay in them. HIGHLY RECOMMEND AWDRandy Delaney

Ra
Review №39

Easy, helpful, and great installation! I would highly recommend! When I got a quote Martin came over and we talked like we were old friends. He didn’t try to hard sell me, which I appreciated, he educated me on what I needed to know and made sure I was comfortable with everything! Jeff came over and did final measurements and he was very personable. On install day Brandon and Frank made it happen! They were respectful of my home and put down plastic where they were walking in and out of my home and put plastic down to cover areas so it wouldnt get dusted. They even made friends with my dogs and waved to my kids as they watched the window install process. They were both nice and focused! Overall it was a great experience from the sales stage to getting the perfect windows installed. 10/10 recommend!

Ho
Review №40

Great service, friendly and professional. Extremely respectful of everything in my home around the install of the door. They cleaned as they went. The door is wonderfully done and great quality. The only negative was waiting an extra 3 weeks for my door (it was a custom project so the manufacturer took longer)

De
Review №41

Brian is a great man and a great representative for the AZ Window & Door Store. He called ahead to announce his arrival and went right to work diligently verifying our order specifications. When he found some data mismatches, he clarified with us and, at the end of the process, had our order 100% to our satisfaction. He is impressive with his vast knowledge of windows, doors and construction. He explains everything in understandable terms. What a job he had to do for us with measuring for 29 windows and three sliding doors. He finished in about 2 1/2 hours. We were very impressed and we hope the upper management of the company appreciate his professionalism and his representation of the company.

Al
Review №42

Overall, our experience was great! The quality of the door was solid and we love the final product. Pat and his crew came on a Friday afternoon (last stop of the week) in 120 degree heat. They were will flexible to some other projects we had going on at the house, they were courteous and informative. They installed so dang fast without sacrificing the quality. We are so appreciative to go into this weekend with a new, much more energy efficient door!

Ma
Review №43

Arizona Window & Door recently installed 12 Anlin replacement windows in my home.My team - Michelle, Jeff, Brandon & Frank were extremely courteous, professional, and knowledgeable. They answered all my questions in detail.I truly believe that I had the best installers available anywhere. Brandon called me the day before to let me know what time they would be arriving. Brandon and Frank arrived promptly and worked together seamlessly to address every issue with expertise. They were exceptionally careful not to make any messes in my house and cleaned every area as they finished working. Brandon built a special frame for my shutters in the front of my house so that the new windows would fit with them. It was a big improvement to my house (no extra charge, just part of the install).They went way above and beyond with every aspect of this project. It is hard to find this kind of professionalism today.As I sit here gazing out my new windows, we are having a thunderstorm and the view is spectacular. So clear and vivid – it’s beautifulReplacing windows in your home is a huge investment. Thank you Arizona Window and Door for taking so much of the stress away and confirming that I selected the best Company for the job. It is worth every penny and I’m so happy that I went with you for this big undertaking.Marcia Tilley

Mr
Review №44

My wife and I actually didnt use them at this time due to a family emergency but in the future we definitely will. We met the sales manager Chadin their showroom and he was extremely helpful. He sent out a salesperson for a detailed quote.

Da
Review №45

Chad, in sales and Tiffany & Rachel in the store office are friendly, gracious professionals who are easy to work with. The window/door replacement crew of Luis, Abner, Juan & Marcos, lead by Miguel, are efficient as well as patient, answering our questions as they worked. Also, the team who refinished dry wall & stucco - Sergio, Nelson and Flavio are great. We are glad we choose AZ Windows&Doors Store.

Mi
Review №46

Bought windows several years ago and had an issue. They promptly responded and Jesse came out and put a lot of care into making it right. He was very thorough and clear. Much appreciated!

Ca
Review №47

Bought a Heritage multi slide door and they did the construction. Pulled a permit and had a structural engineer do detailed drawings. Our home feels so mush more open going into our backyard. We appreciate the detailed work.

Ca
Review №48

Just ordered 22 windows with Arizona Window & Doors. I was not pressured to make a quick decision. I reviewed the info given by the salesmen and called back two weeks later and moved forward. I’m so excited, THANK YOU!

Ha
Review №49

Everyone from the salesman to the finishers and cleanup were pleasant to work with. All were friendly, knowledgeable and efficient. They were very attentive and helpful in choosing the door placement and direction. They replaced my 3 panel arcadia door and a window. They were genuinely concerned and wanted me to be happy with the end product and I am.

Ka
Review №50

Arizona Window & Door was chosen by us after we interviewed many companies. Daniel Gordon has been so thorough, responsive, and incredibly attentive to every detail. He has made us feel so confident in our choice with using this company. We are thoroughly happy with the quality this company leads with. We will be referring them to multiple friends and family members.

Ji
Review №51

Excellent communication. Very response when I called to report the issue. Our service representative Jesse called an hour before to let me know his ETA. Not only did he fix the problem he touched up the door the dings and sealed the door. He was professional and is a good representative for the company. I recently purchased the home from the owner who purchased the doors. I was pleased that the door was covered by the warranty.

Os
Review №52

I would like to thank Josh and Gary for the great job on our patio sliding doors. Wife and I are extremely satisfied with how they look and they operate very nice and smooth. You guys were courteous and very professional which I very much appreciate. Everything was left very clean, no mess left behind. I would definitely recommend Arizona Window and Door! Thanks again Josh and Gary.

Ga
Review №53

We recently had a sliding patio door replaced. The process from start to finish was simple and professional. Colby and Ivan were great! Installation was professionally done. No complaints from us. I highly recommend Arizona Window and Door Store!

Li
Review №54

We picked AZ Windows and Doors because of reviews. We are very pleased with whole process. Matt, our sales contact, was great and answered all our questions and was accessible for follow up. Josh, Gary and Adam, the install crew, were very professional, friendly and very conscious of limiting construction dust to a minimum. They left our property cleaned up and where even kind to our yipping Chihuahuas. The windows look amazing, we are so excited with how they look and how energy efficient they will be. It will be worth the investment.We had one pane that needed to be replaced, they sent Jesse, who is the guy who can fix any issues. He replaced the pane, showed me some additional maintenance hacks and even replaced a screen that had a small tear after all the stucco replacement.Oh, and when they say there stucco guy does amazing work, they are right!

Va
Review №55

Jesse was wonderful. Exceptional quality work and professionalism. You could tell he treated the job as if it was his own home. Highly recommend!

Kr
Review №56

Customer service here is impeccable. Have now hired them twice for a custom Titan front security door and French sliding doors for my back yard. Installers were friendly and efficient. Left my home clean, in fact, they covered my kitchen table and surrounding area with drop cloth. Happy to recommend!

Ry
Review №57

We love are new windows from AZ Window and Door Store. Everyone we came in contact with was responsive, helpful and a pleasure to work with.Specifically Dameon Dempsey was very helpful in understanding our needs and providing us with the information we needed to make informed purchase decisions. He made the sales process easy and alleviated any concerns we had.During install, Miguel and his team did a great job making a very intrusive process as painless and timely as possible. They took care of all little touch ups and paid attention to the details.Our windows look great and cant recommend AZ Window and Door Store enough! Thanks AZ Window and Door team!

Ch
Review №58

Ive only given four stars because my windows have not actually been replaced yet so I cant attest to the quality of the windows. I can however, attest to the quality of the service, so far it has been excellent. From the salesman who came to my home to the gentleman who measured my windows. Both were extremely polite and courteous. Both made every effort to explain what I was getting and the process involved. I can only hope the quality of the windows installed will match the quality of the service I have received.

Ri
Review №59

FANTASTIC company! Loved everyone from the owner to the installers. They were very patient with all my questions and I could not be happier with my new windows! I waited (probably too long) to finally work on this project and never knew what a difference windows could make in my home. My AC bill is down, I no longer hear cars driving down my street and very happy with how much nicer my home looks. Thank you Greg and team!

Ch
Review №60

So far the sales and measuring guys are very responsive to my questions and know their business because I’ve asked things only a tradesman would understand. That makes me feel confident in their abilities so I’m looking forward to the installation.Now that they are done, I can confirm that their quality is equal if not better than any window company I’ve worked with. I wish they were around before I retired from building custom homes.

Th
Review №61

Jesse did a phenomenal job at fixing our screen door lock. Also, he took a look at our screen and repaired areas that had slight holes (our cat made them). He also went over the warranty plan so we were aware of all of our options and he showed us some easy maintenance to improve the life of our door. Truly the first company that goes above and beyond. You deserve 6 stars Jesse!

Cy
Review №62

I recently my first house which had original single pane windows from the 80s that did nothing to keep the heat out and didnt reduce the road noise from the street out front either. I got a quote from Chris and had signed the contract same day because he was great and the product served to be exactly what I was looking for including a great warranty. A couple months later Adrian and Manny arrived first thing in the morning to install my three new windows and sliding glass door. They were friendly, polite, and clearly enjoy their work as they sang some songs while they worked and were excited about their finished product. They were great to have in my home and my house looks fantastic not only because the windows were installed and finished in a professional manner but because they actually left my back patio cleaner than when they arrived.I would highly recommend this company for all of your window needs, everyone Ive worked with has been great and the product cant be beat.

Wi
Review №63

The company staff installed two sliding doors in my house, which they installed at the exit to the patio, they made the gap very narrow and forced the entrance with hammers and with the vibration, they removed the grip from the roof and when it rains the water is leaks and falls into the house, something that has never happened before. They stated that the problem was because the house was old, and that they said it was not their fault because of the vibration. and they agree they gave me up to a maximum of $ 600 dollars (LOL)and that if the repair was more I had to pay the rest, they agreed to communicate with me a month ago and never communicated, on the door they installed upstairs they used a poor quality sealant and The water leaked inside damaging the ceiling and it has a water stain and they left it like that. After an investment of more than $ 4,000.00 they left me the house with leaks that I had never had. I do not recommend this company.

Ju
Review №64

They havent actually done the work yet, but the salesman and the fellow that came out to measure, were awesome. Im sorry but I forgot the measure guys name. But he was Very helpful in re-explaining things and following up a question I asked him. He made 100% sure I had everything down. And he explained a few things I had not been told before, but your salesperson, Duffy, was new, or Im sure he would have done the same.

cl
Review №65

Wow! What an amazing company to deal with. I plan on finding a reason to use this company in the future. Great products/quality. I broke a part of it and they were out fixing it ASAP. Great customer service.

Ka
Review №66

The meeting with Vinny my salesperson was excellent and I was well informed about the available products. I am really happy with the quality of my doors and the options available. The installation Patrick provided was superior! Arizona Window and door communicated well at every step of the process and worked around my schedule to complete my installations of three doors. I highly recommend their products and personnel.

Mi
Review №67

Our new windows look fantastic! The whole process with AZ Window and Door was excellent! Special thanks to Matt in Sales, Colby in Project Management, the Install Team of Josh and Gary, and Tiffanie in the office. Not only did Josh and Gary do a great job on the install, their daily clean up was just as impressive. I highly recommend your company! Thank you!

Ho
Review №68

Just got 3 new awesome windows installed! Everyone involved was a class act from start to finish - Chad in sales, Chelsea at the office, Derek and partner on install, and I think Sergio was the one who did drywall as well. They did a beautiful job, and left the place spotless. Where a few holes were left in the drywall from tearing out old windows, they were able to have Sergio come out the very same day to patch them up. Wow!I had these old rickety single pane windows I didn’t feel safe having in my condo, so got some solid dual pane laminated glass windows. The features they had were better than others - like metal reinforced vinyl. Not only do they make it quieter, but will hopefully resist the afternoon sun, and they are harder to break into so I feel more secure.I might sound like a window ad right now, but I’m ok with that. While they are not cheap, they have various options, and given the nicer features I got, they were actually priced quite well compared to the other quotes I got. And windows like this are are a good investment in the value of the home, especially in AZ. The warranty is long lasting as well, too. Also - had a financing option to pay off in a year with no interest if you qualify.I wouldn’t hesitate one second to recommend this commend to any family or friend.

Ad
Review №69

Josh and Melvin were extremely professional and thorough in our window installation. The quality of the product is top notch and we will likely use them again when we finish with the rest of the house.

Ja
Review №70

Excellent service from AZ Windows and Doors starting from the initial sales meeting to the installation. The install went perfectly well and the door is incredible quality as expected. Pat and the team were professional and even helped me place the curtain mounts in new locations with the help of their drill, speedy but still extra work that is greatly appreciated. We highly recommend this small local business!

St
Review №71

Very professional and easy to work with. Flexible and patient. Lots of good options with competitive pricing. This company gets it and knows what they’re doing.

Co
Review №72

Jesse went above and beyond. The only repair needed was to replace the broken glass. He checked everything out on the door and took care of some other things he saw that we didnt even know where there. He was very professional and courteous. He arrived early.

Cl
Review №73

We wanted to transform our back door into a sliding glass door, which involved removing parts of walls and moving some electric cables. We talked to 3 different potential companies who could do it all themselves, but Arizona Windows and Door was the one with whom we felt most confident. They came for a house visit even if the job was (originally) only 1 door, whereas other companies did not and rather quoted me on the phone. The salesman was nice without being pushy, and very responsive with questions. We ended up adding one window replacement to the job during his visit. The installation went well, even if they encountered some weird stuff happening in our walls from prior renovations. It was done quicker than I expected and well. They did have to come back in a few days later to repair some of the drywall that had to be cut to fix some weird electric problems we had (probably from before), so it was in a half-finished state for a little bit, but that was not a problem. We love the result! The door, while facing West does not bring more heat into the house. It was not cheap, but it is a worthy investment in our comfort.Two things I wished they had done better is: 1. Keep in touch a bit more with order updates between when we gave them the green light and when they came for the installation. I wish they would have called me ~1-2 weeks prior to the installation date to confirm that everything was on track. I had to call them to confirm the date to take work days of, so that was a bit annoying. 2. Be a bit more clear about the different types of glass they have. We replaced the door and one window, both on the same wall. The door is with a special type of glass that prevents UV whereas the window is with regular glass, which means that the light coming in from both is a bit different (blue from door and yellow from window). It is not a deal breaker and it makes sense that the window is similar to all the other windows in the house, but I had not understood that there would be a difference, so it could have been better explained. But, despite that, we would use this company again, so it is a minor detail.

Mi
Review №74

Initially 3 stars. The quality of the door seems very good, as it should be at the high price paid. My experience with this company was good up until post installation. I was informed pre-install that they would take care of all aspects of install to include repairs needed from the tearing out of the old door and install of the new one. This was told to me when I ordered the door, and then again when scheduling install and again scheduling repairs. My floor is real hardwood and it was damaged. The girl on the phone made note of this and informed me that it would be repaired when the men came to repair the stucco, frame, brick work. She also stated that the men do not really speak English and to be prepared for that, so it is unknown if the men knew what they needed to repair due to the language barrier. However, I pointed it all out to them. I was told in broken English that wood floor is too hard and too long to fix. I had to hire a separate flooring man to pull up the damaged wood and replace it. There is also still quite a gap that looks left undone on the outside threshold. I will probably have to hire a handyman for that.Update: Now 5 stars. The company has gone above and beyond to remedy any issues. Dow, one of the managers reimbursed me for having to hire a hardwood repair and install man, thank you Dow. The threshold outside has been repaired and looks finished, thank you Darrell. There was some window trim that keeps moisture out that has come off twice and both times has been repaired, thank you Jesse. While here, Jesse also noticed that the doors had settled and were not hanging straight, rubbing against one another at the top, so he fixed that as well. I had not even noticed it before he pointed it out.

Wa
Review №75

We had new door and windows installed by Arizona Window and Door. We couldnt be more pleased. Great sales and installation team. I highly recommended calling and asking for Chad.

Oc
Review №76

The showroom they have made our decision to go with them easier. They will help is with our HOA application which is an added bonus. The quality of their products and warranty impressed us. Thank you Daniel!

Sh
Review №77

Jesse came out because we had a leaky window. He was so careful and accurate with his repair! He is a conscientious worker and was friendly! We are grateful for his hard work and appreciate his efforts! Thank you so much!!!

Ju
Review №78

The entire process of replacing my windows was so easy from the estimate to the texturing. Tiffanie and Rachel kept in contact with me and answered my questions. The installers were so great. Everyone cleaned up their mess and arrived on time. Really professional and efficient. I will definitely use this company again.

Wh
Review №79

Jesse did a wonderful job correcting a few minor issues that occurred after initial install. He was professional and timely and very helpful. He was great!

Ka
Review №80

After a previous experience with contractors, I was really reluctant to take on a whole house project again. AZ Window and Door Store exceeded my expectations. Dameon, our sales rep, was very patient answering our questions. He was never pushy and let us take our time making decisions. Our installation went very smoothly. The crews finished installing all of our windows and doors (>20 openings) in just 4 days. They worked incredibly hard and left the place in good condition at the end of each work day. Josh, my main contact in the crew was also great with communication and follow up. Highly recommended company and installation crew.

Na
Review №81

Arizona Window & Door is top notch in customer service and product quality. From the sales (Dan), office Angelia, Tiffany and especially the installers (Patrick and Angel). We were really impressed with the installers-very professional, courteous and explained install and operation of doors and window.

K
Review №82

Highly recommend! Vinnie was very thorough, he was available to us and answered our questions promptly, and his number one goal was to make sure that we were happy. We had a problem with a few of our windows, and Vinnie and the owner came to our home and made everything right. Customer service is AMAZING. We LOVED Adrian and Manny, our installers. They were friendly, fun, efficient, and they left our home clean. Our 13 new windows are beautiful. We met with several window companies, but because Vinnie was so knowledgable and answered our questions, we went with this company. I would highly recommend them.

Ca
Review №83

Love this company. What I like most was when there was a problem they always had a solution. Miguel the head foreman made sure every detail was resolved. It took longer than expected but it was a big job. Every window and slider replaced. Miguel must of come out several different times to insure excellence.Dow the manager was extremely helpful as well. Great customer service which is invaluable to me.

Pa
Review №84

Fantastic service from Arizona Window and Door from start to finish. Salesman, Dan Collinsworth, was informative and non pressuring. Explained everything and left a contract for me think about which I was ask to accept or reject which I did the next day. Josh and Gary came out today (as scheduled and on time) to install my new sliding glass door. Took about 4 hours for the installation and they explained things as I had a few ?’s. They covered everything so they wouldn’t get dusty and cleaned up very nicely leaving me with a new door that actually slides open and closes smoothly They assured me that if I had any concerns to just call and that adjustments (if ever necessary) will be made without charge. Dan and Josh spoke highly of the owner of the company and of his honesty and integrity. It certainly shows in those I’ve met who work for him

La
Review №85

After getting three estimates for replacement windows, we chose Arizona Window and Door Store and so glad we did! The product was everything they claimed it would be. Josh and Gary installed the windows and they were outstanding! From covering nearby items with plastic and protecting hard wood floors, to prepping the windows, installing flashing, insulation, caulking, and then clean up which included vacuuming, cleaning floors and windows! Even did a final walk through! They made the installation process a breeze!

Ed
Review №86

Really a first class operation and a beautiful door was installed. Josh and his partner did a fantastic job installing our new door, and it was a great experience working with Andrew on the front end. We are very pleased with the result. Thanks to the entire Team!

Ti
Review №87

I just completed the replacement of the last 7 windows in our home with Arizona Window & Door Store. My only regret is that I didnt choose them the FIRST time with the other windows in our home! We have been replacing them in sections each year because of the expense. We started with Window World (the cheapest), then used Anderson last year for the front of the house (the most expensive) and finally I found this company for the final windows. Daniel was our sales rep and was honest, not pushy, and just a good guy all around. That would have sold me on its own, but then I learned that their windows have a very slim profile and were just what I wanted. Between the service, the actual window profile, and the installation, I wouldnt ever go with another window company again!! The installation took two days and the crew was friendly and cleaned up after themselves. After the first day, they asked if I had any issues and I did point out a few areas where they left some residual calk and also a few of the screens were damaged. They took care of it right away, and are sending someone out this week to replace the screens.Dont go anywhere else for your windows!

Gr
Review №88

Great job with installation and follow up customer service. Had a few things come up, small fixes, and they came out right away, no charge. Great company that actually returns calls!

Al
Review №89

The guy who came back to install the door handles was great and made sure to go over and beyond to assure the doors we’re working perfect.

Ma
Review №90

We had AZ Window and Door store replace all the windows and the patio door in our 25 year old home. Dan in sales was great in helping us choose the right windows for us. Once the custom made windows were ready, Patrick and Angel came out and did a wonderful job of installing everything. They were friendly and professional and very skilled at what they did. I never had any fears that the install would be shoddy or rushed as I watched them work. They were very respectful of our home and made sure that we were completely satisified with every aspect of our new windows, even when we asked them to change the trim style on our patio door when we were not quite happy with the look of the intial trim. I would definitely recommend them. Installing new windows is a big investment and we are happy that we choose to go with a company that stands by its service and employs skilled professionals that take pride in their work.

Ki
Review №91

Arizona Window and Door Store has now replaced every door in our house. We replaced all the doors on the back of the house one year ago, and we finished all the front doors today, including the showstopper entry door pictured. From start to finish, this company takes care of its customers like family. The installers are skilled, neat, and professional. Patrick and Armando were a special treat...I highly recommend this team. Thanks guys!

Jo
Review №92

I am so happy with our new windows, they are everything the salesman said they would be! The installers were here on time, Ivan and Yaddie were so friendly, informative and professional. They worked so efficiently in 100 plus heat and just got it done with a smile and a song! I could not have chosen 2 betterpeople myself!! The dry waller and stucco team, Sergio and Newman were also fantastic. I cannot forget Ashley, she takes your calls always with a smile and enthusiasm, always keeping me up to speed and answering my questions. Tiffany, what a neat lady! Her follow up and concern with me being satisfied was beyond measure. Thank you so much Arizona Window (no s) and Door. What a refreshing change! You delivered exactly as you said, no hidden costs or agendas. What a great group of folks. Get your windows and doors from this company! Raises all around boss!!! Thank you so much we are so happy!

Ja
Review №93

Jessie was extremely professional and went above and beyond for our door. He even educated us on the adjustable door jamb which he did not have to do. Also adjusted that for us when he noticed that the boot closed a bit loose. EXCELLENT employee!

Ma
Review №94

The whole crew was great. Patrick kept me informed through the whole installation process. They were efficient and took great care to protect and keep a clean work space . Finished must faster than I thought they could but were still extremely thorough I would definitely recommend them for any window installs you may need

Su
Review №95

From the beginning of my decision to change my AZ rooms Patio Door & Windows, the team has been professional, knowledgeable and weve worked well together. Kudos to Andrew in Sales...Colby for Measurements...Tiffany & Ashley for Communications & Customer Service and a great big thank you to Derrick & Shawn, my Installers, who worked on the hottest day in AZ this year, and did a wonderful job. Arizona Window and Door Store will be my only choice for my future needs and who Ill recommend to friends and neighbors.

El
Review №96

I rarely do reviews, but had such an excellent experience today that I wanted to share to benefit other people and give credit to Jesse and the AZ Window & Door staff! My original door installation wasn’t the best…small nicks and issues but I wasn’t going to complain even though spendy b/c I’m a single working mom and it’s a hassle and time consuming! However I had an unrelated issue with the door and the company sent someone over to fix it...He noticed the small issues and without me even asking ordered a door replacement immediately and said it wasn’t acceptable and the right thing to do. Today Jesse showed up to reinstall the door and was outstanding. He was resourceful, respectful and efficient. I was on calls the entire time and he just kept reassuring me he would get the job done so I wouldn’t have to worry about it. He took several extra steps to make sure it was done very well and I’m so pleased with the quality of service and installation this time. I also had a great experience with my original sales tech and several of the office staff I would highly recommend Arizona Window & Doors and Jesse (give him a raise to keep him)!

br
Review №97

We had a wonderful experience. The company has now done our doors and windows, both with great outcomes. Adirian the installer did a great job and was very professional. I would highly recommend this company.

Gl
Review №98

Arizona Window and Door are Top Notch!! They came highly recommend for being professional, efficient and knowledgeable in all areas of ordering exceptional quality products(Vinnie), expert installation technicians (Derek and Sean), and perfect finish work (Marcello)!!Derek and Sean were positive, complimentary to each other, super hard workers, but very pleasant and always took time for explanations and questions!They were a pleasure to have working on our project!!

Ni
Review №99

Very happy with the service we received from Arizona Window and Door. From ordering to installation, we couldn’t have asked for a smoother experience. Installers Josh and Gary were courteous and professional. We will definitely use this company again for future projects.

Ta
Review №100

We love Arizona Window and Door Store!! Today Jesse came by to adjust our door and as always the service was the best!!! Jesse was knowledgeable about his work and extremely helpful and professional! He went above and beyond to make sure we were happy and was so kind! Everyone at the Arizona Window and Door Store are the kindest people ever!! The products they offer are such high quality and they really make sure you are happy with what you are getting!!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:7762 E Gray Rd Ste 600, Scottsdale, AZ 85260, United States
  • Site:https://azwindowanddoor.com/
  • Phone:+1 480-450-1953
Categories
  • Door supplier
  • Door warehouse
  • Home improvement store
  • Window installation service
  • Window supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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