Dan installed a Casper screen on my French doors a couple weeks ago. I was pleased that he considered all the challenges around my particular door, and made suggestions with those in mind. After a solid install, a tour of the screens features, and user tips to maximize longevity, I held off on reviewing until I had a chance to put them to use, which I am now and loving them. Nice job Dan and again thank you!

We got new windows and a patio door from Elite. The ordering process was very simple and the windows and door came in right on time. The install crew was in and out in a day just like they said they would be. I feel safer with my new windows and they have helped save me money on my utility bills compared to my old windows. Elite had the best price to offer for the job compared to other vendors I checked out. I would highly recommend them to anyone.

When i moved to arizona I wanted to get my windows replaced..they were nasty looking.. looked up on google for companies that replacewindows and there was options. The logo was catchy so i check them out.I was impressed and decided to call them! they were very helpful to meThey took of everything! they even help me decided what kind of windows wouldgo great with my house! Recommended for anyone who wants new windows!

I have used elite in the past.. had a denotes of what they use and had an on the spot estimate.. 2 weeks and I still dont have a figure in front of me.. Daniel the rep was nice up front but when I called to see where he was with an estimate I got a run around.. o we could probably make something work if we twerk this an tweet that.. when this company lost Jake the guy I dealt with they lost a great salesman... I do not recommend this company unless you like pieced together windows and a runaround from them....

I wish it was available to rate less than one star. Customer service at this company is the worst ever. Never returned and phone calls or emails, NEVER.I have a problem with a window that was installed incorrectly. Glass broke after few weeks. Its been over 3 months and i still have no replacement.I am reporting the Elite Windows to BBB for none existing customer service, and not honoring warranty.I suggest for anyone who is looking at this company for window / door replacement to look elsewhere.I wish I looked up reviews prior writing them a check.

I spent $13,000 on new windows with Elite. The minute the money was in their hands, they vanished. One of my windows was installed damaged and they will not come even take a look at it. I am also missing a screen door and they will not deliver it. Ive been calling them over and over again for six months, and there is never any resolution.They also hired a contractor to repair the stucco after the window install. A 3 days promise of completion turned into over two months with the contractor constantly missing work days. When he was done, he left all of his construction materials and scaffolding on my property for an additional 2 months. He also never came to check the finished product and never delivered the promised warranty.The sad thing is, I have more windows to replace and I will be using someone else because Elite cannot finish what they start.

This is the most unethical company I have ever dealt with after leaving messages with Marilyn and being told that she or Brian the owner would call me back I never received a call and said because my door was 3 years old that it was out of warranty and so they put my concern on the back burner. These people are not professional and only want money. Marilyn and Brian are not interested in customer service. I WOULD STAY VERY FAR AWAY FROM THIS TYPE OF ELITE SERVICE.

Daniel the sales rep was very nice but forgot to give me a copy of the signed agreement. Next the measurement was to be done 1-2 weeks later for accuracy. Apparently when Daniel wrote our phone number down it was interpreted incorrectly leading to yet another phone call by me. Next the final measurement was then scheduled for 9 am. After 10 am Guy said he could not get here until 10:20 and thought he was scheduled for 10am. I think this company has a serious management problem. I asked for a refund. Hmmm.. This may go to the BBB as there is no professionalism or anyone in charge. I can only guess what the final product if ever installed would be like.

This company is phenomenal. They arrived on time, was very efficient & super friendly.

DO NOT HIRE. Very dishonest people. We gave them a 5,000$ deposit for a remodel. After months of not hearing from them, we discovered they had declaired bankruptcy for their company elite windows and doors and reopened in the same location a month later as elite architectural supply. They refuse to return our money or complete the contract. We have reported them to the Scottsdale police department.

If you want a door that takes months to install correctly, a staff that wont return calls/has disconnected numbers/missed scheduled appointments, and enjoy being told to handle a door warranty yourself after they cut ties with the manufacturer then these are your guys!

Came to the house to give us a quote and check things out, Took our money and we never heard back from them. Do not do business with this company.