Everything was great from a customer service standpoint till there was an issue. Paid for Expedited Shipping for an Anniversary gift and have not received the order and it is 4 days past due. Contacted this company to refund that extra shipping cost which this company makes money off of I expect and its all crickets now, no response.
Great place, great people and great work at a very reasonable price I look forward to coming in every time
Five stars for the customer service of Everything Etched! I initially found the wine cork holder I wanted on Etsy, but could not get it customized exactly as I wanted, so I called and was so happy I did! The young man that took my order went above and beyond to make sure it was exactly what I wanted! He even changed out the script font for another one that I preferred and made our last name larger so it looked better! The quality of the piece is exceptional and is a great addition to our wine area. Well done, Everything Etched!
Amazing customer service experience. Super friendly and helpful.That’s why I buy from smaller stores!
We were really happy with the awesome service we received from Everything Etched. Tyler was super accommodating and fast as getting back to us and ensuring the glasses reached us on time before our departure to South Africa. We loved the glasses and it really added a special touch on our big day. So thank you guys for your AWESOME work.
I am very happy with my purchase of a dozen champagne flutes. I needed them in a pinch and the process was fairly simple. The turn around & shipping time was more than ample for customized glasses. Tyler was super helpful, responsive and overall delivered with great care! I am very happy with the end product. Thank you!
The quality of the glass is horrible. I have been trying to get Everything Etched to redo the decanters with flawless glass like their description states and they refuse. I have sent three sets of photos showing the bad quality. Glass has bubbles in it, and the defects on the surface makes it mostly illegible. Also, the stopper is made of plastic, not solid glass as they claim. The description stated they have flawless glass. Its far from that. These are high priced, low quality knockoffs, use another vendor!!!!!!!!!!!!
Owner was super nice and helpful
We ordered multiple products for our wedding. They showed up absolutely stunning! The prices are very affordable for the quality of work you are getting. And the package came in great condition with no damage to the products, which was a concern with how much glass we ordered! They definitely exceeded our expectations. Fast and efficient communication and a quick turnaround. Highly recommend.
My custom made glasses came out awesome. They were beautifully etched and exactly how I wanted them. Thanks for your understanding.
Very pleased with my purchase! This is my second time ordering from Everything Etched and would definitely shop again and will tell friends where to go for a great gift!
I am happy to share with you all my experience with this company as they were so awesome. From my order and approval, to the communication and the super fast delivery even though it wasnt a rush order they were very professional and courteous. I received my custom order in less than a week from order to arrival. I ordered my husband a whisky decanter with two whisky glasses for his birthday and he loved it. I would recommend them to everyone. Tyler and the Etched team were great! I would order from them again.
I was so happy with my purchase of the hand-crafted, personalized cheese boards for the chefs at our fundraising gala. Tyler was quick to respond to any questions I had and the boards turned out better than I could have hoped for! They were very unique and beautiful. Everyone from the staff to the guests to the chefs (and even the venue staff) were so impressed by them. It was the perfect gift! Thanks so much for delivering a beautiful, quality product!
I recently ordered etched wine glasses and a cheese board for a wedding shower. Tyler did a such a great job and it arrived fast. I will definitely keep his work in my future purchases for other special occasions. Such a unique and personable gift.
I had them do a wine glass holders, and a picture frame with their hearts with GPS of where my mom and her now husband met, engaged and married turned out amazing. They loved it and so did everyone who saw it for their wedding gift. Thank you all keep up the good work. Would definitely recommend them and will use them again!
I had a special design in mind for a wedding gift and when I found Everything Etched, they were able to do it perfectly! The champagne glasses turned out to be exactly what I had in mind and the price is within a nice budget level. They were very supportive, and helpful, when discussing the design and friendly when I picked up the finished product. They completed the work quickly! I now have a new place to shop for special gifts for special people! Thank you so very much for such beautiful workmanship and nice quality gift ideas!
Amazing gift ideas and amazing guys! you can find the perfect personalized gift for any occasion and they are super quick too!
I have purchased two Wine Drop Boxes with four Wine Glasses from Everything Etched. It was extremely easy to order online and the team had reached out to make sure the design was exactly what I wanted within 24 hours. My order was complete and ready for pick up in 3 business days. Both gifts came out so beautiful that I have received texts and pictures of the drop boxes with comments saying Favorite wedding present.I will be ordering from them in the future and recommending them to friends/family who are looking for a personalized gift.
Nothing but great things to say about this business. I ordered a large cork-box for my wife for Christmas. She loves it. The ordering experience was fantastic too - the design team had great ideas and I was able to exchange ideas/edits with them quickly and easily. I would definitely recommend this company and will use them again.
I ordered a red wine glass etched on both sides for my best friends birthday. I ordered it way in advance as shipping to Canada takes forever even if it wasnt caught up in Customs. First, I love that Tyler sent me a proof before etching to confirm the order. Not only did myorder get here ridiculously fast but the glass and workmanship are awesome. I definitely recommend ordering from here - I know I will again!
We ordered personalized glasses for our employees with specific instructions for each one. We picked them up today. They are very high quality glasses with beautiful, perfect etching. They are gorgeous! Trust them with your special gifts and decor items. You won’t be disappointed!
Just received my Etched Carafe. It was perfect! Cant wait to give it to my Friends. I will buy from here again.
We had an order in a pinch and everything came out perfect. We highly recommend them for etching anything and everything.
Absolutely efficient, excellent design team, and very happy with my custom Glassware! This is exactly what my business needed! Thank you !
Amazing the way they can creat such perfect images on glass, metal,wood almost anything. We had a large company party they made personalized, frames, nGlasses, bottle openers. Loved it
I love this place! Locally-owned, pride in their work, done quickly, and every time I get something there its a big hit! Great prices. You should try this for custom gifts.
Cant wait to give my friend her Retired stemless wine glass! It will be perfect for our gatherings around the fire when we go on our RV/Motorcycle trips!
Im so thrilled with the personalized whiskey glasses with the map of our small quaint city. They are beautiful. Everything Etched was so patient with my instructions and clearly understood the vision I had for the end product. The result was their creation of a lovely gift that I cant wait to give to someone very special. The company was so pleasant to work with, and they were so prompt and professional in every way.
My go to place for gifts! Perfect for any occasion. The delight on their faces when they see such a personal & unique gift brings me joy! Everything Etched takes ordinary & raises it to extraordinary! Tylers personal touch to his products & service make it a pleasure to do business with him. Highly recommend-you wont be disapointed!
I loved getting this new cell phone case with custom etching! I ordered it for Christmas and it came so fast and it looked amazing! This is definitely a place that I would be looking at in the future to buy more presents for my friends.
This company was extremely easy to work with and Im shocked at the turn around!! I started with an idea, they made a proof within hours and they had it custom made, shipped and delivered in less then a week! The quality and craftsmanship is amazing, I will be placing another order soon!
Wonderful service and product! I ordered and received my product in less than a week! They were quick to send me a proof and waited until I gave my approval to proceed with the process. I would highly recommend this company for any special gifts you may want to create and give!
Everything Etched provides amazing gifts for all occasions!! These are high quality items that are unique and very affordable! I purchased a very well made phone case from Everything Etched, and I couldnt have asked for a better item! Thank you so much!!
Great place with beautiful work! The owner Tyler is a great guy and extremely helpful!
I ordered the decanter set and must have revised my order like 5 times. Those revisions didnt delay my order much because they responded to my emails in a timely manner. They were very patient and made sure everything was perfect. The packaging was great also. Lots of bubble wrap and a sticker saying fragile in red so that your item makes it to you as it should. I would recommend them to anyone and will be ordering more in the future.
Tyler was beyond professional and courteous. We had some technical difficulties with the proof images. Tyler made sure everything was perfect and worked quickly to get me my items in time for Christmas. I will definitely be back!!!
Beautiful quality and such fast easy service! The champagne toasting glasses are awesome! Thank you Tyler!!
They were so helpful in getting me my order quickly. The etching is just beautiful; it is exactly what you see on the website. We couldnt be happier with our order.
I sent Tyler a design and he custom-etched it on a beautiful wine glass. The quality is excellent and it shipped out quickly! Ill definitely order from Everything Etched again!
Everything Etched has followed through every time Ive ordered from them. Every item I have bought is perfectly etched and has shipped within a reasonable time! I will definitely be recommending this company to others!
I bought an iPhone case (hardwood with House Stark). Very good quality and it feels really nice!! Im satisfied with the product and I definitely recommend it!!Have a great one!
This place rocks. The staff is super friendly & helpful. They are quick and go above & beyond. Highly recommend. Will use anytime I need something engraved.
Tyler and the team did AMAZING work! I looked everywhere for a local company to do personal engraving for our end of the year company awards and had zero luck. I found Everything Etched on Etsy and Tyler was super responsive and made sure I got what I wanted. I would HIGHLY recommend Everything Etched. Awesome company to work with!
I had a custom growler made for my husband for our anniversary and it turned out perfectly. Definitely will be ordering more in the future.
I recently ordered personalized beer stein and wine glass for a 50th year wedding anniversary! They were perfect!! Thank you Tyler and everyone at Everything Etched! Will definitely use in the future.
Terrible, terrible quality work and less than impressive customer service. I brought toasting glasses in to be engraved for my wedding from Nambe. When I went to pick them up, the owner even noticed how terrible they turned out and said “ they must have lead in them” which is a less nicer way to describe crystal hahah.What I am most concerned about is the lack of quality control, I should have been notified immediately before they proceeded to ruin all 4 glasses. I sent him an email explaining my disappointment and said I did not believe that this was worth $90 of services.He responded in short “There is nothing we could have done differently. There is nothing we could have done better.” but there was, it’s called QUALITY CONTROL.Anyways, I wouldn’t recommend using this company particularly if you are using nice crystal glass wear. You can see in the photo where there are literally missing chunks and the over all appearance looks cracked.
I ordered an engraved wine opener that came out great. Tyler was very quick with all messages & requests and product was done and shipped within a few days of ordering. Very helpful with customizations as well! Would use again!
I ordered a beer glass set for our wedding, they turned out beautifully and the owner was very helpful! Shipping was super speedy and they were packaged very well! I cant wait to test them out, yum yum!!!!
This is now my go-to place for gifts and cool things for my house. The quality was impeccable and the craftsmanship was fantastic. Thank you thank you for the awesome gifts!!
Its a geat place to buy awesome gifts for family, friends, and youself. Reasonably priced and custom made.
I ordered something from here recently and their staff could not have been more friendly. Their store looks great and their products are excellent.
Wonderful company! I ordered an etched pint glass as a Fathers Day gift from their Etsy store. I was promised a proof for me to approve within 24 hours of placing my order. I received the proof in way less than 24 hours and an almost immediate email response to my approval that said they would get right to work on my product. The finished product way delivered to my door via usps 3 days after my order was placed. I placed my order on a Tuesday and the package was waiting for me on my porch when I got home from work on Friday. Very happy with the product and my experience with this company. Would definitely recommend to friends and I will absolutely be ordering from them again.
I recently ordered a beer mug for my husband for Father’s Day! Tyler worked hard to make sure that I got it in time although I placed my order a little late! LOL I will definitely be ordering from him again.
I recently recieved my glass from Everything Etched and Im completely in love with how it turned out! Not only that, when I needed to change the shipping address, Tyler did not even hesitate to help me. The prices are extremely reasonable for the quality of the glass and custom aspects. I highly recommend these unique gifts! Oh and I forgot to mention I recieved my glass in only 5 days! 10/10 highly recommend :)
Tyler was awesome! Answered all of my questions and got a super cool glass to me very timely! Would do business with him again!
I contacted Everything Etched the weekend before fathers day, with a custom request. They got back with me and said that they could definitely do something similar to the photo I showed them. They told me if I ordered before 8:00am on Monday, the order would arrive in time for Fathers day. The custom etched pilsner beer glass which read (in shadowed block lettering) BESTEST DADDY IN THE WHOLE WIDE WORLD, was absolutely perfect! It was beautifully designed and exactly what I wanted. I was very impressed with the heaviness of the glass, it was not a cheap piece of drink-ware! And, it arrived the Saturday before Fathers Day. Im extremely satisfied and will be back for future purchases!
Awesome products and what a great group of people to work with... Wont ever go anywhere else!
Very professional, TOP quality. I love the glass, it will make the best gift ever. This glass made the best gift, my Father cried!
Ordering off the internet can be impersonal, and difficult, even when dealing with custom design companies BUT Tyler made the entire experience EASY and was extremely friendly. He helped re-create my image twice, and even told me it was a good idea! I had him etch a custom message on a pint glass, it shipped beautifully AND it looks great! GREAT PRICES TOO - especially compared to other sellers on Etsy!
I must say I am VERY impressed with the service I received. The order process was EZ and the response time & delivery time was great! However the gift it self was totally AWESOME! I absolutely loved it & soooooo did the two special friends of mine the gifts were for. Ill be back!!!!
Recommend to everyone. Very awesome business. Check it out!!!
Ordered a custom phone case process was very easy prompt and they did an excellent job will return as a customer
I ordered a Mug for my husband, he loved it ! Delivered on time, they are very professional! 100% recommended ! Very neat and delicate work.
Awesome product, great quality no complaints... It even smells good! STRANGER THINGS FTW
Great local business for gift ideas & home decor where everything can be customized exactly the way you want it.
I ordered Pilser glasses for my daughters wedding on April 21st, I received them on April 16th, 2018. I absolutely LOVE them!!! Tyler was so very helpful and patient with me. I will definitely order from him again!!Tara Kallam
I ordered the 6 pack beer caddy for my boyfriend’s bday present and it turned out perfect! It came quick and was exactly how I wanted it!
Super friendly, cozy little place! Did an amazing job!
Elisa walked me through all of their products and what they can create! You can tell these people are truly passionate about their work and delivering the best product possible to their customers!
I ordered a wine cork holder for my fiancé for our 5 year anniversary and it turned out beautiful! My fiancé loves it.
Excellent product and communication- shipping went perfectly. Will buy from this vendor again!
They did an event at Safeway and were swamped with tons of people getting wine bottles engraved. They still helped each person as an individual and didnt rush you.
Unbelievable service - FAST, accurate and beautifully etched products (and I would add: VERY reasonably priced!)
Order was exactly as described. Service was excellent and order received in record time!
They did everything we asked of them and on time they were great to work with
Great care, great selection, great price!
Despite what the owner says he didn’t “get back to me” for three days and only choose to do so after my rating. Sad to see.
Great job on short notice
These folks rock!