Not happy with the 20-45% price hikes starting in July, almost no other jeweler has done the same... They sent me a message saying for this or that, but meanwhile theyre expanding their stores etc. So they lost a long time customer with over 12 pieces....
I love their jewelry. However, the staff is very rude. The first time I walked in to buy my fiancé’s engagement band, one of the representatives asked his colleague if she would like to help me and she said “no not really but I guess”. After I spend $2000 at the store, they never called me to pick up the earrings I ordered and I when I called two weeks later, they claimed to have left me a voicemail. When I went in to pick up my earrings after having to call them to make sure they arrived, the lady who helped us originally did not recognize us and directed us to her manager who pretended to recognize us and then ask my fiancé if he has a twin brother. When he said no, she said “he does in her eyes”. Overall, for how much money you’re spending, they really need to upgrade their staff and I did not enjoy my experience in the slightest.
Purchased my wedding band from here about 4 years ago and its falling apart. They dont offer a replacement or any sort of repair work for their product. Go to a real jeweler that takes pride in their products and makes things right.
Kinda nice stuff need better deals
Truly could not be any happier with this location. They go above and beyond for their customers. Laurel is a fabulous woman who has nothing but fabulous people working besides her. They make every purchase and experience wonderful. Thanks for everything!
Fabulous. Impossible to give anything but a glowing review because the shopping experience and service is unmatched.
Beautiful men a womens jewellery. Not for price minded shoppers. High end but worth every penny.
Bracelet repair was reasonable and fairly quick. Friendly staff. Nice store!
Modern and unique jewelry but I especially like their selection of mens ring. Youll find designs that arent typical.
Great service and great range of unique gents jewellery.
Beautiful designs and great service
Erika is very helpful
Anna was excellent