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Harley-Davidson of Scottsdale
15656 N Hayden Rd, Scottsdale, AZ 85260, United States
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Harley-Davidson of Scottsdale
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Do
Review №1

Best dealership that I’ve been to and everyone made us feel welcome and part of the family. Shelly Martin was great to work with throughout the process; ask for her by name. Highly recommend them. Catch a cut and shave while you wait or schedule a tattoo

Tr
Review №2

Great experience, especially seeing the heavy emphasis on Veterans and advocating for them.

Br
Review №3

I have just completed my third purchase with HD of Scottsdale. If you are in the motorcycle of trike market I would highly recommend this dealership. This has been for me, the best Harley Dealership in existence. I am new to the brand and riding. I have now come back twice to purchase after attempting to purchase elsewhere. The staff is great, and the vehicles speak for themselves. Best place to make it happen!

p
Review №4

Don’t ever bring bike here for a Diagnostic, Harley Scottsdale is 0-2, bring your bike to a performance shop and save the headache. The first time they told me I needed a new battery when it was my fuel filter that was shot. Ramjet found the real problem. This time I asked to get my fuel pump, fuel regulator, and door seal replaced. They told me the bike was holding fuel at psi, and ended up charging for a $121 diagnosis even though I never asked them too. The service guy told me three different prices over the phone starting at $160. When I told him that’s not fair and I never said to start a diagnosis he was asking me what I think is fair. Lol what I think is fair? Is this a Harley-Davidson dealership or a street festival? After I told him I need to think about ( debating on calling for the boss or just pay the price and get my bike back) I ended up paying $141 just to have my bike back because I decided against throwing the service people under the bus. This shop has a lot of cool people and a cool shop but NEVER go there for service.

St
Review №5

2 weeks ago I bought a Pan America Special from HD of Scottsdale. I passed 3 other HD Dealers from my house because they gave me to best deal by $2,500, and Ive never done business with them before. From the time I got there I was treated with professionalism from Judi in Sales, Desk and Finance. They took me to motor clothing and Sarah was great also. They took me to parts and Service. Tanner in parts was able to track down all the parts from other dealers that I wanted and John my Service writer helped with getting my bike set up. They had their Tech Jake do the work and he did a fantastic job with all the upgrades and found a couple of things that Harley didnt get right in production and got those handled. Excellent experience all the way through and I look forward to having them work on my other Harley also.

Te
Review №6

Had an amazing visit to the Scottsdale Harley Davidson. What a huge facility, Arcade, Barber shop, food, drinks, 2 freaking stories tall!!!

st
Review №7

Great people, great motorcycles, great prices. I never thought Id buy a bike in Scottsdale but I think I stole this motorcycle. However what I did not like was the fact that I paid a $500 documentation fee and for that much money you dont even get a title. You have to establish an account with the Arizona DMV which is a royal pain and then buy the title. So for all that money they dont buy a title for you you have to buy it yourself. Thats pretty cheap, isnt it Harley-Davidson.???

Le
Review №8

Killer dealership! Super friendly staff, huge selection of bikes, gear, parts and they even have a Barber shop and tattoo studio in the building! Definitely stop in and check them out!

Ja
Review №9

Mike is a great sales guy. The entire staff was super friendly. So glad I made this a stop on vacation. Gonna run the bike over tomorrow and see if they can help me fix my oil cap. Stop in! You wont regret it.

Ki
Review №10

All around great purchase experience at Scottsdale Harley Davidson. Staff very knowledgeable. Process was seamless. Judi was extremely professional sales person and sold us the Harley of our dreams!

Bi
Review №11

Freaking huge place to shop. The best one yet. Bigger than Barnetts in El paso.

Lu
Review №12

If you are interested in a bike, go see Zach at this dealership. He is not pushy and has great product knowledge. The service department at this dealer is always friendly and does good work.

J
Review №13

Awesome experience. Highly recommend Harley Davidson of Scottsdale for your next purchase.

Ch
Review №14

Harley Davidson of Scottsdale is the best dealership I have ever been too. Shout out to Shelly the best saleswoman and Kimmie who got my wife and I fixed up with helmets and apparel! You guys rock!

Ji
Review №15

HD of Scottsdale is the BOMB. I just purchased a 2021 Road Glide Limited. the staff is AMAZING, my sales consultant Adam made the entire experience FUN and ENJOYABLE. I would HIGHLY recommend HD Scottsdale to everyone and anyone that is serious about buying a new or used bike. YOU GUYS ROCK!!!

Ge
Review №16

Just had Johns service Team install Stage II on my Heritage 114, super fast & extremely pleased!!!!! Bike sounds fantastic & has a fabulous camera rumble!!!

Jo
Review №17

Bought my 2019 Street Glide Special from Harley-Davidson of Scottsdale. The staff is always very friendly and helpful. We stop by about once every couple of months to look at clothing and any new bikes that may have come in.

Do
Review №18

Great place, no pushy sales reps, very understanding and friendly. Our buddy ended up trading and upgraded his bike. Ill definitely go back.

Mi
Review №19

This place is pretty big shopping store. Interesting items and bikes. They have nice boots. BUT, one thing I did not like was being followed around by store employees watching me around every corner I went. And nobody ask if I need any assistance of any kind in the store. Thats very sad your being judged of who your are.

An
Review №20

This dealership its pretty interesting they have a chapel, tattoo parlor, a barbershop, a venue, and motorcycle dealership.

Sa
Review №21

We talked to multiple dealers while waiting for new Pan American to come out and Russ was only sales person to call when time came to order. He was great at keeping us informed and getting us a great bike as soon as it was actually possible to get one. Great service and great bike!!

Jo
Review №22

Thank Shelly, Bob and others for my Harley experience. It was Great id Love to buy all you guys a round and making this possible itll bring back memories of my Love who will be sitting behind me as I ride. This Damn virus needs to be out of our lives. For you Jeanette Namingha you will ride with me forever and Spirit Ill miss you BABY!!

Br
Review №23

Dasia is absolutely the best! Super cute, smart, and knowledgeable! She helped me find everything I was looking for...and really knows her stuff! The store itself is great, but Dasia made the overall experience an absolute 5 star!! This girl deserves a raise!!

My
Review №24

Alright ladies and gentlemen if you’re in the market for some new gear, clothes or even a tattoo this is the place to go. I came here for a new helmet and was lucky enough to be helped by Dasia Lopez! She was able to answer any and all of my questions. Helped me for what seemed 45min or more grabbing different helmets and sizes and really making sure it was the right one. No pressure or hassle in buying all around best experience I’ve had at an HD store. Thanks again for all your help and I’ll be seeing you soon!

Si
Review №25

This place is great! The facility is huge. Coming from a long trip, this is the place to stop. Some of the best service Ive received. Very welcoming staff and knowledgeable.

Da
Review №26

This place was amazing! Great staff! If you cant find it here, you dont need it! I was blown away with everything this place had to offer.

Th
Review №27

Super friendly.Great at getting deals made.

Pa
Review №28

It was the worse experience buying our motocycle!! My mistake was mentioning that I really disliked buying cars, etc..... because they all take so long. Well, It took us all day!! As a matter of fact, we were there 45 minutes after they closed.!!!!!! When we left, my husband and I and the sales guy were the only ones there!! How does that happen!!! I rather felt like it was done purposely. So not a good experience at all. We went back a couple weeks later to get some things added to our bike and the guy that sold us the bike completely ignored us!!! Rather rude!! So not at all a good experience.

St
Review №29

Cool place. Great merch. Friendly staff

Rc
Review №30

AWESOME customer service!! We dont think we can say that enough!! We thank everyone there for their kindness and hospitality!! Their entire store is filled with excellent employees!!

Je
Review №31

Davidson Harley-Davidson of Scottsdale is truly an experience you have to try. Not only do they have Americas greatest motorcycles for sale but they have a tattoo shop, a place to get married, and a multitude of other things to do. Place is so big theres even an elevator to the second floor. The staff are friendly and nice and offered help multiple times. I would highly recommend Harley-Davidson of Scottsdale to any and all Harley-Davidson enthusiasts.

Sa
Review №32

Amazing!!! Never seen a Harley dealership like this. Was in town for a few days and had to check it out. Very impressive 👏

Se
Review №33

Everyone involved made me feel like it was their job to take care of me. Every single employee that I spoke to was so helpful. In the future when its time for another purchase for me, or anyone I can recommend, will definitely be done through Judi and the rest of the staff at the Scottsdale store.

Pe
Review №34

Had a sudden loss of power...called Rob and then like magic...Bryan was there and we were all safe at the dealer within 20 minutes!It doesn’t get better than that! PHIL is a cool cat as well so be sure to see him when you have an itch for a ride!Thank you for being there gentlemen!

PJ
Review №35

Awesome place, huge, and John in the service dept took us on a tour of the places customers dont usually see!!!

Na
Review №36

Awesome Harley Davidson dealership! Place is massive and has tons of clothing/gear, service department, etc

De
Review №37

Nothing worse than talking to a sales person wearing a mask. Huge store and they had only 3 rain gear sets, all xxxl and no idea when the next shipment is coming in. At least it is what I could understand through the mask.

Br
Review №38

Place is amazing and worth seeing if you are a motorcycle fan.

CH
Review №39

I took the motorcycle endorsement class in the meeting room n the staff was treating me like a paying customer the smell of leather plus the bikes plus great service better then sex😃

Ky
Review №40

I was very satisfied with my purchase here. The sales staff (Brady) knew what he was talking about and did not pressure me to buy anything other than what I wanted...the loan process was easy and they went above and beyond to get my trade-in and give me a fair deal. I will buy here again.

Jo
Review №41

Awesome Place Everything and more that youd Ever want to find in a Harley Dealer. Thank You Bob Parsons for doing The Best. Never a let down. 1 day a Coffee or Beer.

Jo
Review №42

Scottsdale Harley-Davidson is by far the best dealer I have been to in Arizona, super friendly staff, not pushy, get atmosphere.

Ke
Review №43

I worked with Scott Craig and he was phenomenal at showing me everything, super patient and very knowledgeable. I also worked with Krishelle and she was very sweet and easy to dealing with in the accounting department, love this place, freaking awesome, YOU GUYS ROCK!!!

Da
Review №44

Went in the first day service was great. The ladies on the floor took care of us in finding what we needed. Went back the second day to get a tat and the service was horrible. Telling me my son needed his birth certificate by law to get a tat. NOT TRUE! Read the law, says nothing like that. He had a Driver lic and a passport. Found this out after being jacked around for a half hr. Then asked to speak with Doug the manager but he must have been to busy in his perch to come talk! Finally left and I wont be back. Dont waste your time going here. They are big from financial backing not from complete service thats for sure.

Si
Review №45

So, full disclosure, Im not a Harley fan, and visited this place as part of a corporate event. That said, if you are a Harley fan, you should come here. They have everything from some unique and special bikes to clothing and equipment. You could eat off the floor in the service area, its that clean.Just come for the experience - its everything you would expect and more

jo
Review №46

I had been looking for a new seat for my road glide and couldnt find one in stock until i called these guys. They were very helpful the salesmen on the phone even went to the stock room to make sure it was in stock and held it form me until i got there. Will be shopping here again for sure.

Bi
Review №47

This place is awsome. Friendly and not pushy sale people. They have everything in parts and accessories. They have a barbershop inside, a tattoo location inside, a theater, a huge grill area, a upstairs overlook with a huge deck. Story is they donate all of their money to charity like wounded warriors, and others. Makes it that much better.

St
Review №48

I had been looking at getting a Harley-Davidson for some time. My experience started online and eventually I went down to the dealership to discuss the details further. It was a great experience. Ive already had my bike in for the first service, bought a few parts to customize my ride, and of course got some boots, shirts, etc. Everyone has been a pleasure to work with here and I would highly recommend this dealership.

kr
Review №49

Great place must visit

Je
Review №50

Russ and Johny were awesome! My husband and I just stopped by as we are starting to look for our next bike. Russ took us on a tour of the facility, spent time talking to us about each bike we were interested in, and treated us with respect. We didnt find what we were looking for today, but when the right bike comes in, this is where we will go. We live closer to Arrowhead HD but were completely ignored when we walked in. Well worth the drive to this location and ask for RUSS!

To
Review №51

I was hoping men clothes selection would be a little more diverse. Youre in Snottsdale for Petes sake

Gr
Review №52

Jeremy,Joe and Bob all honest straight forward dudes. Helped me get in and out.If you are in the area looking for a bike ask for them they will get you handled .

YZ
Review №53

I could never have dreamed that Harley-Davidson in Scottsdale was as beautiful as it is. The Dealership has everything you need and the expert staff will see to it that you are totally taken care of with every step of the purchasing process. The folks there are so knowledgeable and professional. They gave superb suggestions along the way that helped us out and we appreciated their input at all stages. We were made comfortable and absolutely NO stress. The kindness and concern were conveyed every step. I would always recommend Harley-Davidson of Scottsdale. You will have such a positive experience there you hate to go home!

ma
Review №54

Very beautiful experience, and I mean an experience. There so much to do here then just buy a motorcycle. From the beautiful paint jobs to the live music to the movie theater. One of the best dealerships I’ve ever been to.

Re
Review №55

Recently got my first bike here - The team at Harley Scottsdale made me feel extremely comfortable with every aspect and I had an amazing experience from making an appointment for a test ride and still for follow ups now! Ryan E. was extremely helpful and patient with me, knowing I was a new rider, he made the experience incredible and made me feel like I was in great hands. The whole team really makes you feel like family. I felt like everyone was just as excited as I was to get my first bike!!

Ch
Review №56

John is a great guy and a very knowledgeable honest salesman. See him and he do everything in his power to get you riding. The entire crew are fantastic. World class bike shop would be a understatement. A must stop & see for all who ride.

Au
Review №57

Awesome dealership. Friendly staff and lots of gear, bikes in stock! Worth the trip!

te
Review №58

Wonderful facility. The staff are welcoming and friendly.Joan is the best salesperson I’ve met. She’s knowledgeable and patient. She went the extra mile to make sure our needs were met.We’ll be back. Thank you Joan.

Jo
Review №59

Judi, Zach and the staff as a whole made me feel like a part of the family and also made my experience unforgettable.

Je
Review №60

I was brought in by Fifth Finger Tattoo and loved all the Harley Davidson makes and models. Cant wait to return.~~~ and then there was INK.Thanks Pedro... See you guys soon.~JPS~

Em
Review №61

Shelley is the Rockstar of HD of Scottsdale! No pressure, knows her bikes, and is an angel on earth.

Jo
Review №62

Great staff john in service took great care of me keep me informed of my work being done. All of the staff was very friendly. My service was done in a timely manner and done right. The clean up man did a great job washing my bike thanks for a great job well done 👍

Sy
Review №63

Loved the atmosphere and had a wider selection of everything then most HD shops... definitely bigger store. Greeter at the door was great and very informative. And the girls behind the registers were helpful and awesome. Definitely worth the drive.

Be
Review №64

Of all the Harley dealers we have visited Scottsdale is at the top of the list!! Great variety of bikes, clothing, tattoo & piercing studio, wedding chapel, arcade and their own movie theater. This is a must see!!!

je
Review №65

Clean, well stocked. Tons of choices weather you are looking for a new bike or a new T-shirt.

Fl
Review №66

Well appointed. Knowledgeable staff, and even the bikes on hand include a few cuatom paint jobs paying tribute to Marines, especially who served in Vietnam like the owner. Thanks and Semper Fidelis Bob!

Ke
Review №67

I had my new wheels on my 2019 Fatboy put on at Harley Davidson North Scottsdale. I was taken care of by Ari Pappas. Extremely knowledgeable, patient and very professional person. Just great communication and great expertise while handling the job. I am very pleased to be working with Ari Pappas and will continue doing business with him.Thank you so much!!! 👏👏👏

Br
Review №68

The place is huge. The service is excellent and helpful. The have a great choice of t-shirts and merchandise.

Ki
Review №69

Worlds largest...WORLDS BEST! This place is amazing. Bikes, gear, tattoos, wedding chapel...whats not to love!

Ra
Review №70

Super good service! Great selection, knowledgeable staff

Ed
Review №71

I took a couple of friends to visit.They loved it.Talked with a very friendly and informed. Sales person ( Kyles great).About a sweetheart of a Harley.May be awhile, Ill be back.😊

mi
Review №72

Great staff! Amazing store! Cant go wrong here!

Da
Review №73

Loved this place way better than my local dealership! Great atmosphere all the way around I was working with Brady he very professional and patient! When ready will definitely come back and buy!!!

du
Review №74

I am traveling cross country on a 2013 heritage and was in bad need of new tires. I stopped briefly in Scottsdale and contacted Rebecca in service who did an absolutely wonderful job of squeezing me into a full schedule to accommodate my trip. Through her and the sevice managers spectacular efforts, I was able to get in at 3:00 pm and had new tires and an oil change of all 3 fluids by 6pm. And to top it off, their detailer was able to clean away 4,000 miles of road grime and bugs, making my bike look like new. While I was waiting, I had the opportunity to have a good conversation with Joan in merchandise while picking out a few T shirts. She was extremely helpful and I was impressed that she took time out of her busy day to add a personal touch. I wish to give Rebecca, Joan and the entire service staff at Scottsdale Harley a 5++ rating. I have been to Harley dealerships throughout the US and this was by far the most personal, professional and best service I have ever received. And on top of it all their prices were extremely reasonable!Thank you!!Duane ClarksonOrlando, FL

Ch
Review №75

Bought a great bike, proceeds going to charity was a bonus!

De
Review №76

World’s largest H-D dealership, proceeds after operational costs go to charity, veteran-owned, very nice and helpful staff. Also has a tattoo/piercing shop, a barber shop, and... a chapel. Very interesting place.

Ja
Review №77

If you are thinking about buying a new harley davidson or gear or just get some parts or service. You got to come here everyone one here at this dealership is exceptional you will not be disappointed... I am extremely happy to be a part of this family at Scottsdale harley davidson....

Jo
Review №78

After terrible experiences at two other Harley dealers, HD of Scottsdale was Harleys last chance. If that experience was bad, I was going to switch to Indian. HD of Scottsdale really stepped up to the plate. They bent over backward to make me happy with my purchase.

D
Review №79

HD of Scottsdale helped me to get my first bike ever. Shelley was awesome. They support there community. Have great events.

Je
Review №80

Great customer service. Love my items. We are looking into buying our new Harley here.

Ro
Review №81

Huge dealership, 160,000 square feet of cool stuff. Military bikes were not for sale, they were beautiful. Enjoyed the visit.

Ni
Review №82

Place is awesome. Beautiful bikes and the vibe was great. The employees were great. A great place to spend alot of money in

Mi
Review №83

Sarah was great! Pulled all boots for me to compare

Da
Review №84

After having lived within 100 miles of here fort more than 35 years, then moving to SW MO, I finally went to visit!A great dealership, with lots of wonderful folks, and a great inventory!

Ma
Review №85

Very friendly staff and as with all Harley Davidsons amazing bikes.

Ki
Review №86

The World largest Harley Davidson dealer, tattoo parlor, barber shop, arcade, snack bar, theater, beautiful people.

Me
Review №87

We went for the Inked Magazine covergirl party. It was good. The place was clean and the staff seemed nice. There’s a tattoo parlor upstairs but I didn’t go in. Ample parking, nice bikes, and no skeezy people. Win/win :)

Ed
Review №88

OMG, visiting this place is quite is an experience within itself. Inside or outside, there are bikes and so much more.

Wi
Review №89

Amazing dealership. Have every accessory and part avail. I was surprised after traveling to multiple different states this dealership still had dog swag. The staff was awesome. They had water snd tests for our moto pup.

Do
Review №90

Amazing shop!

Me
Review №91

What can I say. Its Harley Davidson! Of course its a great place for bikes and it has tons of extras! Movie theater, shopping of course and they even have a piercing shop! Definitely stop by there, its really clean and safe and the girls are great! Shout out to Mara and Eden for getting me through it!

Er
Review №92

Cool shop, very big. Only place I. Town that had what I needed for my bike. Thanks guys. Will definitely be back .

Li
Review №93

Judi at Harley Davidson went above and beyond to show us around and explain to us all the features on the bikes we were interested in purchasing I highly recommended you go check out ask for Judi

Ky
Review №94

Best dealership in the PHX area. The service department especially is top notch. See Ari for all your service needs.

Za
Review №95

Excellent! I bought my first Harley here and its been great. The buying experience was fantastic. I had motorcycle class at Go Az across the street and we got a tour of HD during the class. After seeing a nice deal in an email, I clicked and scheduled a test ride. Justin reached out and we had a quick chat about motorcycles. No pressure. He asked good questions and understood what kind of riding I do. The dealership is ridiculous. Awesome design. Lots of buzz, lots of fun energy, everyone has a smile on. Rumble Zone to hear those famous pipes. Sound studio room- try out the speakers using your phone. Huge selection of bikes. They have bikes in stock other dealerships didnt which was nice to see everything in one place to compare- convenient. Justin got a few bikes out and I gave them a spin which was awesome because most places only let you sit on them. I made my choice and the paperwork was easy and quick. I met up with the department reps so I found out I can get all my maintenance, modifications and gear there, too. Theyre even open for service on Sunday. They had my bike ready to go the next morning. They have a badxss gong you get to bang- loud af. This place is a party- love it! Pretty much every Saturday they are hosting some awesome event for charity. They have stuff like food trucks, rides and rockbands. Really cool community. Im looking forward to being a part of it. I highly recommend you start your search at HD Scottsdale. Ask for Justin. He knows his stuff and is very informative. Did I mention they have a tattoo parlor?

Cj
Review №96

Nice friendly staff very helpful

Be
Review №97

Get a haircut, a tattoo, get married, watch a movie or shop for some merchandise this place has it all as well as free food and dont forget the bikes. Excellent customer service, everyone is helpful and friendly.

Ph
Review №98

Awesome place, friendly staff great customer service

An
Review №99

I was really taken care of there. They go out of their way to make you feel welcome. Honest up front prices. No pressure sales. Judi really took care of me. If you are gonna buy a Harley Davidson. I recommend you check them out.

Ma
Review №100

Customer service plus a quality product. Thank you, Matt for taking care of this situation. Very satisfied with your response and my beautiful new Scottsdale Harley shirt. Contact me when you travel to Alaska and well visit the local Harley dealers.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:15656 N Hayden Rd, Scottsdale, AZ 85260, United States
  • Site:http://hdofscottsdale.com/
  • Phone:+1 480-905-1903
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:10AM–4PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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