Huge yard. I mean huge. It was a 10 minute walk up a mountain to the Honda section. They have everything you could possibly need. But pricing is too expensive for a junk yard IMO. Front desk guy looked up NEW CONDITION prices on EBay/ other websites and cut about half off the price. It doesn’t make sense to me that I was being charged half to get my own part that was USED. I asked about getting emblems or trim pieces to which he said I couldn’t get. He said he wanted them still on there for when the parts sells whole. Which I do understand- to an extent. To be specific, I asked about an emblem off of a DAMAGED tailgate. He said I couldn’t get it. And I said that the tailgate is destroyed. He insisted he will sell it which is highly unlikely lol. I honestly could have gotten so much stuff but I ended up not due to pricing. All in all, it’s a great yard and I had a decent experience, it’s just way to expensive to make the trip, bring your tools, find the car, pull your part, and then get overcharged.
Bought a TCM from Morgan HWY parts on sept 15th (via Hollander Parts) 6 weeks ago, and the part hasnt shipped. Hollander has reached out, I have called and nothing. They wont return calls or emails and im out $74.00. DO NOT BUY FROM THEM
I purchased a part from Morgan Highway autos ebay store. I got no response. I have called with only to be put on hold and sit on hold forever with no answer. After looking at their ebay history they past 12months looks like they have not shipped any part they have sold. I just want the part I ordered or close your ebay store.I have customers waiting for repairs. Next I will contact local news because this is sounding more like a scam company.
FYI: the fastest way to lose a customer is annunciate that you are placing them on hold, check back in with them advise you are tied up, get a name and number and continue with your day, just to let the other person on the phone that you are still appreciate the “business”.And i lost interest by reading the reviews
Got a nice dashboard for my F250 to replace my damaged one. Very nice and organized yard sorted by vehicle manufacturer/type. Will be back again in the future for other parts I may need. Keep up the great work!
I had a vehicle stolen from me the owner who contacted me was completely rude hung up on me mid conversation after asking if I had a credit card for an $8000.00 tow bill. he was looking to get a vehicle for free the truck wasn’t even worth that much horrible people there tow yards are the biggest scam artist in busines
Horrible service, totally dismissed me and my daughter, didnt even look at us!! Heard them comment on my daughter on the way out. 1 out of 5.
These guys went the extra yard for me. Pricing was very reasonable and delivery was prompt. When alternator was damaged by FedEx they got another to me quickly. I highly recommend these folks. Theyre top shelf in my book and will be the first place I call in the future.
My friend got into an accident. They had the car from Saturday night until Monday morning. The tow was 2.1 miles. And the bill was 620$. Then on top of that they told her cash only when it’s clear they take card. These are the last people you should call after you get into an accident. Customer service person was also very rude over the phone. They also told her they couldn’t tow it to her house.UPDATE: When she asked to have it towed home the driver told her that was NOT an option. Also I had someone else call and found it should have only been 520$. YOU GUYS ARE SCAM ARTISTS. If you only accept cash why does it advertise you accept card all over? Also attached is a picture of the receipt where it says they accept card.
Guys a phuckin azzhole
The man running the place has no people skills, unable to multi task, wasted my time then to lazy to unlock the car!!Months ago charged us$700 for a two mile, over night tow
Excellent service. I needed a rust free door for a 1994 Toyota Camry, and expected to have to get it from a southern state. They had it, took me out into the yard to check it out before pulling it, and pulled it off the same day even though it was near closing time. Price was fair too. Even though they are almost a two hour drive from my home, I will certainly contact them when I need something else.
This is the best place for parts... I’m getting ready to go back and purchase some parts that I need.They have excellent service and everyone was really nice to be and my dad...
Fast friendly and courteous service. Very helpful to the public.
The worst costumer service ever!!! The guy on the front desk has a bad attitude.
Great people to deal with and if they dont have it there they will get it for you and fast
Keeps on hold too long not at all good service
Thanks Tim, good info and contact. Appreciate the quick load to get back to install the engine.
Great place for parts, great service
Had parts I needed, person I spoke with was rude with no reason. Will drive an extra hour if I must to get decent service.
I am currently dealing with them on a warranty on an engine they sold me. They are working through the process in good faith, they test their engines but now say they will have video of the engine running. They seem to be pretty straight up at this point, so Im giving 3.5 stars for the warranty support so far.
I recently bought an engine from them. They have been the best to work with! I have had so much trouble with the shop that worked on my car and they keep their word. Nothing but great things to say about Joe!!! I will definitely be ordering from them again!
Drove two hours to get an engine block from them. Very helpful over the phone and one of the owners/manager was very helpful in showing me the other parts of the engine, just so i knew what i as buying. Would use them again any day of the week. Recommended
These guys went the extra mile. Thanks a bunch!
They are the best, friendly and professional.
When I replied to this business regarding a vehicle we had seen on the Internet, we were responded to immediately via email . We had traveled 219 miles from northern New York to see the vehicle, upon arrival it was after business hours ... The owner graciously reopened his business to meet us and allowed us to test drive the car . The car was as described and reasonably priced . We purchased the car and are very happy with it, drove it home that night . Great experience highly recommended would definitely do business with them again the owner and the associate were wonderful . Thank you
Unbelievably poor service and really overpriced! My experience here was directly with the owner. He was clearly not interested in working with me and did nothing to even show he valued the business. He obviously takes no pride in his own company and is only there to get his grubby greedy mitts on people’s money. I will never do business there. I will spend my money with a company that values my business.
Really great help over the phone. Honest, professional and helpful. I would highly recommend doing business here!
They did their best to help me get the part I was looking for and I will go back to them again.
Most disrespectful owner I have ever met. Came in at 11:50 am on a Saturday looking for parts for my uncles pick up truck, owner asked me what I needed made me wait 10 mins and then told me he was getting ready to close. Looked on his website and he doesn’t close until 1 o’clock! Acted very ignorant and just lost a customer. Never going here again.
I wouldnt buy from Bobby if he was the only person on earth that has the part. Prices are high. Workers and especially the owner are rude. If youre female the owner talks to your chest the entire time. The owner may act like your best friend but when hes done using you then its business as usual.
Overpriced and extremely terrible customer service. They are very rude and condescending when you are trying to ask questions. Would not even let me finish a sentence. I realized I was dealing with the owner and I decided that enough was enough! I cannot deal with people who are so greedy and shady. Do yourself a favor and Take your business elsewhere.
Overpriced and extremely terrible customer service. They are very rude and condescending when you are trying to ask questions. Would not even let me finish a sentence. I realized I was dealing with the owner and I decided that enough was enough! I cannot deal with people who are so greedy and shady. Do yourself a favor and Take your business elsewhere.
They usually have what Im looking for. Parts are in good to excellent condition. Fairly priced.
I felt that I should have gotten more $$, I was selling 20 year old car filled with mostly light metal, cpl pieces copper & bronze, and another cars radiator. Got less than $300/
Greeted kindly...looked up my part..retrieved it quickly..in and out in no time....just the way I like it
The man in the back office behind the counter is a very funny and cool dude, he did help me out the best he could but when I went I needed 2 alternators. The one alternator for the van I needed they gave me the wrong one 2 times, and had to waste my time coming all the way back. And the one for my truck didnt work and didnt get my money back, then I went there a different time a couple days later for a starter for my brothers car. The starter we got was all rusty and wasent in the best shape, but was told it was ok and would work. So I go to put the starter in and a peace cracks on it because it was so rusty, I Proceed to bring it back and waste more my gas, when I get there a skinny guy was there (not the funny dude) and I tell him that this starter is bad. He says to me and my brother with a nasty Attitude that he check the starter when he sold us it that it was fine, I told him it cracked really easy because it is rusty. He took it to the back to test it and came back and said it wasent like this when you left with it, And proceeded to throw the starter on the counter from 5 feet away. And told us to leave. I never felt so disrespected in my life. They lost a Good customer I would have been there 3 or 4 times a week for parts because I work on a lot of cars, but now because of that man Im ok Ill find parts else where thank you
I have been here multiple times for some hard to find locally parts and in a pinch. i hated every transaction with morgan highway auto. the guys are extremely rude. much better off waiting or traveling to a respectful business.will never purchase or reccomend for anything ever again
Got my rims super fast. Good price.
Nice pictures Billy,glad to see you got the racks all up and full ready to be sold so they can be filled again. Never enough for Bob ! LOL
Good customer service
First time buyer, drove two hours, part was better than described. Ill be back!
Quick courteous service good prices and guaranteed
Funny guy behind the counter pleasant visit
Good quality parts. Highly recommended.
Called with questions about a hood they had in stock, could not clearly explain damage to it. When I asked for a photo I was asked where I live. They would not ship to Wisconsin when nowhere on their site does it mention this.Junk yard, not a used parts wholesaler.
Very rude with phone customer service . A bit better with face to face.
I was talked down to and the treatment very badly by young man behind the counter and told him that the part that I needed cannot just buy that part you need to buy the whole steering column I said to him this is a joke is in I need a three dollar part you want me to buy $250 steering column more I will never ever recommend Morgan highways auto-parts to anyone then he proceeds to blame it on the owner of this company that is policy I hope Mr. Freeman reads this review but thats okay I want to General Motors told him what had happened and I will see the part tomorrow the only reason why just one star so it can be posted my rating is -5 stars and all I needed this little part to fix up my kids car for college instead I met a junkyard dog
Awesome place they have everything
Extremely nice employees.
Nice selection 👍
These people sold me bad parts and told me I dont know what Im talking about that a man would know more.
Very professional
Bob is the sexiest white man in Scranton,
Dont sell parts if you dont wanna sell all the parts
Very poor to do business with actually hung up on me. Dont do business with them very poor....
Incomprehensibly cocky and rude.I was astounded.I will Never do business with this company.
Called for a tow truck for two days. They kept telling me they forgot. Seriously???? My car was broken down 1/8 of a mile away from their shop on the Morgan Highway.
Very very rude people
Great prices
Horrible
Professional guys, great Service Good customer service, professional help
Good part quality and variety although a bit expensive compared to some other places