A big shout out and a huge THANK YOU to our salesman, Craig Snyder!!!! He has not only has taken the time to find our perfect boat, but also guided us through the whole purchase. He has taught us all about the safety and operation of our new boat. I highly recommend Craig with Texas Marine! Now let’s go fishing!

We were looking for a good compromise between what I wanted (a fishing boat) and what my wife wanted (a boat to comfortably cruise in) and saw this Glastron GT 185 fish and ski at Texas Marine in Clear Lake. We drove down to Texas Marine from spring and our salesman, Craig Snyder, made the process easy and painless. He made sure everything was perfect. I would definitely recommend Craig and Texas Marine to anyone looking to have fun on the water!! Thanks for a great experience. We thoroughly enjoyed our day out in the water.

Well I’ve got to tell you, since day one I was so impressed with Craig and the team. They always reached out and were very helpful no matter what. I traveled a long distance to get the boat and Craig was kind enough to call and suggest safety reminders and other things to do and I am so grateful for that. Upon taking the boat home after two hours of drive there was an issue with the trailer and Craig and the team are so kind to walk me through it and not only do that but help me along the way and reimburse my trouble I went through.When I arrive to get the boat they helped teach me about many things about boating and we’re very thorough and detailed. The whole team took all the Time in the world to make sure that everything was in alignment. These guys really took it to the top for customer satisfaction. Kragen particular drove me around, show me the sights let me see how the boat worked and it’s a true gentleman on and off the court he really did a great job!!!I really mean it when I say these guys went above and beyond. Again hats off particularly to Craig he really allowed me to get a hold of him on and off the court with his personal cell phone and that meant a lot. Especially when times were a little challenging as I drove a lot he was always wanting to know when I would be home safely. That meant a lot and these guys really were amazing I can’t recommend enough how wonderful they are!!!Above and beyond and Craig thank you for all that you did

Michael the salesman was knowledgeable and honest. He made sure I was getting exactly the boat I wanted and that I knew how to operate it. He was polite and professional and I felt comfortable asking him questions. Sarah the woman in charge of finance is amazing! She got my payments where I wanted them and made the signing process easy and enjoyable!Thank you Team Texas Marine Clear Lake for making this process enjoyable and getting me and my wife on the water. We love our boat!

Highly recommend Craig at Texas Marine Clearlake. We have bought 2 boats from him now and would buy a third if we were in the market. He is extremely knowledgeable and courteous. We were very comfortable talking to him about what we wanted out of both boats and he was patient with us in answering all of our questions. Go see Craig! You wont be disappointed!

I want to thank Texas Marine especially Craig Snyder for being so helpful and responsive with the purchase our boat. With us being in Florida and the boat in Texas, Craig test drove and sent us videos and photos of the boat. He checked everything out and made sure items were fixed. The shipping to Florida took longer than expected and when we finally got a driver, Craig met the driver after business hours so he could pick up the boat. I highly recommend Texas Marine, the customer service is phenomenal.

Our salesman John is very helpful, not pushy on sales talk, very patience for all our questions, and knows his job. Sarah in Finance is knowledgeable and very friendly and we have a quick smooth process. All the staffs are nice too. Thanks Texas Marine we love our 2021 NS 203 SC! Kudos

We just finalized our second boat purchase here at Texas Marine Clear Lake and we couldn’t be happier. Craig sold us both boats and he’s super friendly, personable, knowledgeable, and efficient. We would buy from him again and again! Sarah in finance made the process smooth and easy as well. Don’t just walk to buy your boat from them… run! You won’t regret it. Thank you for everything!

5, 5 stars to everybody up there but especially to our salesman Craig! Everything was painless and financing was a breeze, but it is the after stuff that really makes a difference. We bought our boat on a Thursday and were wanting to use it that weekend but really needed a top for it and stereo for our vacation that was a week away. Craig stayed after closing on two different occasions, drop off and pick up, while Brian killed it in the service department to make sure everything went smoothly for our vacation. Seriously couldn’t have been any happier with the service from these fine gentlemen!!!!

Texas marine is awesome. We worked with Craig and being in the sales business for 20 years I can assure you he is the real deal. I truly believe that they really treat their customers like family instead of just another unit. The entire staff is very friendly and a pleasure to deal with.

Had a good time this morning being part of a test drive and purchase of a 24 ft nautica star. Craig snyder had everything ready to go and was super thorough in showing us the boat and making a good deal on it. And Sarah Harris the business manager explained all our financing and warranty options completely but didnt waste our time either. Were ready to go fishing and tubing!

After visiting a handful of boat dealerships and having sub par to bad experiences at all of them. This place and all the staff were tremendous. I drove 3 hours just to get my boat and did not regret it one bit. Craig was easy going and worked with me over the phone on every question I had. I did not get approved at other places but Texas Marine made magic happen and I was able to get into my dream boat. The process was very easy and we were in and out of there in no time. They installed the exact accessories we wanted. Even weeks later my salesman Craig shoots me a text to see how we are doing and if i have any questions to just let him know. I Highly recommend Texas Marine Clearlake for an easy great boat buying experience!!

I had a great experience when I bought my boat from Texas Marine-Clearlake. Craig, my salesman, answered every question I had about the boat. After I had bought the boat I could not pick it up immediately since I had to go out of town so Craig took my boat out for a sea trial and videotaped it for me. He then sent it to me while I was traveling so I could see how well the boat ran. He stayed in contact with me throughout the buying process.Chad in the service department got my accessories I wanted installed quickly and professionally.Sarah made the financials easy to get through and painless.I highly recommend Texas Marine-Clearlake for your next boat purchase.

We bought our first boat from Texas Marine at Clear Lake. We were completely satisfied with the entire experience! Craig went above and beyond to answer all questions, provide updated and to make sure every detail was paid attention to. He was patient, funny and caring and was great with the kids. Sarah from finance was incredibly patient and made the signing seamless. We felt very well cared from from the moment we walked in to inquire about a boat to the moment we walked out as proud, new boat owners. If you’re in the market for a boat, make sure you check them out, you won’t be disappointed!

5 stars for Michael Harkins, more if I could. He is well informed and was extremely helpful with the entire purchase of my first boat! Visit Texas Marine and ask for Michael, you won’t be disappointed!!

Excellent service here! Our salesperson Michael Harkins was very knowledgeable & patient with us (we are first time boaters). Thanks Texas Marine! Highly recommend

Just picked up my Yamaha 195 fsh. It was the best experience you could ask for. My salesman Michael made me feel good about my boat purchase.

I highly recommend Texas Marine. Michael Harkins was so helpful as we are rookie boat owners. He made the buying experience a pleasure and was so patient with our many questions!

Texas Marine ClearlakeI bought my boat at Texas Marine Clearlake andIt was an awesome experience . My salesman Craig made the process perfect . I drove 350 miles and arrived to a perfectly clean and ready boat . Craig and the Sales manager took me out in the bay for a test ride and they answered any question I had . The boat is on perfect working order and everything I wanted . I look foeard to my next Boat purchase when my family outgrows this one. I 100% recommend Craig and the team at Texas Marine Clearlake for everyone to buy your next boat .

The Team at Texas Marine Clearlake are awesome our salesman Craig was excellent, he answered all our questions showed us all the available options. He has been a great resource for questions after our purchase also. Sarah in finance is wonderful she explained everything to us in detail and kept everything upbeat with her witty humor. When it comes to major purchases this was the best experience ever. I highly recommend Texas Marine, the Texas Marine Team really are fantastic people.

Had a good experience here found the perfect boy I was looking for and it was ready when they promised. Myla and staff were great to work with. Thank you again!

Wonderful experience! They will even test drive your boat in the pouring rain! Craig and Sarah you were both so informative and didnt push sales which I completely respect. Ill be sure to tell friends and family about Texas Marine and Ill be back for my next boat! Thank you so much again!!!

Craig and his team took such great care of us! The paperwork was processed quickly, very friendly and patient staff. As new boat owners Craig took the time to walk us through each step and ensure we were comfortable. Would highly recommend!!!

My experience was first class Michael Hawkin took me out and showed me how to operate the boat and everything about the boat I could not ask for a better instructor and anytime I go into the store I always get first class treatment by Jerry and Michael They always made me feel like I was part of the Boat family I thank them and appreciate them

These are good people! The best experience in buying a boat! 100% recommend! They go above and beyond. Sarah, Myla, and Ryan are the best!

Best place to go for a boat. I dealt with Craig and he was the best salesman I’ve ever dealt with. Hands down the best service around. Couldn’t of asked for a better place to do my business with. Highly recommended.

We worked with Jake Trimm and had an amazing experience. We told him what we wanted and he didnt hesitate nor disappoint to deliver. Smooth and painless! Definitely recommend him and Texas Marine Clearlake.

Worked with Jake and he was really good at assisting me with my purchase. Sarah in the finance department was super good at helping get everything set up and made the process really easy. Great team there.

Jerry and Michael were awesome! Made the whole process very easy and not stressful! Excellent customer service!

Bought a 22 pathfinder off these guys, found the boat at a great price on their site, Jake and the team were great to work with and went out of their way to work out logistics with me since I was coming from Florida to get the boat. Normally in my experience dealers just try to screw you as much as possible, BUT these guys are definitely good honest people and took care of me. I got a great boat at a good price and they helped me every step of the way!

Sold them our boat. Fair deal. Friendly and easy process.

The best experience Ive had at a dealership. Request Craig Snyder he is very helpful and is straight to the point. Very fair prices. All around I had a great experience.

Cant say enough great things about this place. It was worth the three and a half hours we drove to get there. Our salesman, Craig Snyder and Sarah in finance were awesome! It was quick and easy. Car dealerships should take a lesson from Texas Marine!

Excellent service and fantastic equipment.

We really had a great experience with texas marine Clearlake. The staff was friendly and welcoming and the process was thorough yet quick. Craig Snyder was informative about the boat we were test driving and we are comfortable with our new found knowledge. Thank you again Texas Marine Clearlake! We are so happy with our purchase.

My familiy and I were in the market for a new boat that would be versitile for both recreational fun and fishing . After visiting several boat dealers and encountering pushy salesman we went to Texas Marine and spoke to gentleman named Micheal Harkins, He allowed us to look around and see what was available without throwing a sales pitch for every boat we looked at . After choosing the boat we wanted Michael took the time to explain the boats featurs and dual purposes making sure it fit our needs.Once the seletion was made and financing started, Sara stepped in making it a breeze, with her bubbaly personality, professionalisim and and knoledge we were were well on our way to owning our new boat, Myla kept us informed every throught the entre process. During our on the water test drive Michael made sure we were completely comfortable with the boat and made sure we made the correct seletion.If you are in the market for a new boat, go see the team at Texas Marine.Michael, Sarah, Myla yall Rock .

Texas Marine is an awesome outfit. Fixed my new to me boat up and helped me ship it to the east coast. Gave me videos of the test ride and ordered some new cushions from the dealer for me. Jake and Sarah were great to work with. Thanks Texas Marine!

We bought our boat 9 years ago from Texas Marine, they serviced it over the years, and then they helped us sell it. Every step of the way they made it easy. Thank you, Allen, for all your help in selling the boat. Hopefully we will be back soon for a bigger one!

We just bought our boat from Craig at Texas Marine. We had a fantastic experience. Craig is extremely knowledgeable and patient, taking the time to ensure that we were educated and comfortable with our boat.We will absolutely be coming back when it’s time for a new boat.

This is coming from someone who cannot stand salespeople, espescially car salespeople. Craig at Texas Marine was awesome; have him over on Thanksgiving kinda awesome!He came in on a Sunday to show me a consignment boat, but found what I was really looking for. Then he had just the right amount of push and patience till I came around. Then he brought my beautiful boat to me.My only complaint is that they don’t sell Toyota’s 👍

I would recommend Texas Marine Clear Lake if you are looking for a new or used boat! They had a very friendly staff and were straight forward and up front throughout the transaction. They kept me informed during the set-up and delivery process and did not over promise (which is rare). Overall, I had a great experience working with their team!

I bought a new boat from the Conroe location in 2016. The buying experience was pretty good....as is the case at most dealerships when you are buying. I had my boat serviced EVERY year since I bought it either at the Conroe store or the Clearlake store. I would like to have the service records but each time I call and request them, its to no avail.I got a couple of return phone call from one of the salesmen there and was promised hed get the records for me. However, that was months ago and no one from Texas Marine has made any effort to help. Service AFTER the SALE would be nice.

Michael, our salesmen was great. The purchase process was pretty simple and he took time to show us not only the boat, but how to operate it as well. We went on the lake and had a practice run which was most helpful. In addition, Michael went above and beyond as our truck battery went out while at the dealership, and of course at the same time as a summer downpour came. He changed out the battery for us, in the rain! Wow... outstanding customer service! Sarah made the financing process painless. She was awesome with explaining everything, getting the approval, helping get insurance set up and overall questions. The team at Texas Marine was simply FANTASTIC and I highly recommend them for any Boating needs!

Craig Snyder was absolutely great and very informative. He help us make the best choice for our family took us out on the boat to show us how everything worked. He even came in on his day off to complete the deal.Sara in the finance was very professional and friendly she made all the paperwork easy.We will recommend everyone to buy here.

The staff and workers were so great to work with. Very professional and accommodating. Specifically Robert Beck and Sarah.

Best boat buying experience! From the parts and service to the GM to the finance office, super friendly staff all around. Craig is very professional and had all the answers to any question. Geico didnt save me a ton of money on boat insurance, Craig did! Very happy with our purchase!***UPDATE***Came back to look at the inventory and low and behold, Craig got us into an upgrade! As before everyone, since our first purchase all the way through to our second, were helpful, friendly and professional! From the moment you walk through the door, youre a part of the family!

Really great experience purchasing a boat we have dreamed of for over 8 years! Thank you Craig Snyder! We really appreciate it!

Top to bottom 5+ stars! Everyone that we dealt with on our purchase of a 2018 Shoalwater 20 Cat was excellent. Will tell others about our positive service here at Texas Marine!

Ryan was an awesome salesmanNot pushy and met all our needsWill recommend and buy another boat fromRyan

If you need service to your outboard motor, this is the place to take your boat. I have used them in the past years, and have nothing to complain about. They have always been courteous, helpful, and given me the service that I need. Highly Recommended! Of course, keep in mind that summer is high demand season so there could be a waiting list.

These are great people to do business with. And sale a great product

Best Used Boat Shopping Experience I have ever had. Jake the sales person was fantastic, always follow-up and keeps you informed, Excellent service and boat readiness when I took Delivery. Boat trial was simple and easy. Closing was great. They do all the work in getting all the documents ready / registration. You dont have to do any trailer, motor or boat registration, they do it all. Highly recommend Texas Marine Clearlake for NEW or USED Boats.

Recently bought a boat from Texas marine on Clearlake and after all the buying process I was very happy! Craig made everything easy and fast.

I drove three hours to this establishment to look at a boat by appointment. I liked the boat and put a 500$ deposit down to demo the used boat. I was prearppoved at my Credit Union. I was told they were going to prep the boat for demo. I received a phone call an hour later. Saying that they couldnt demo the boat unless they talked to my credit union personally. It just got weirder from here. I asked for my money back and they obliged. These fellas dropped the ball on a boat sale & managed to alienate a customer in the process. However, Bass Tracker was more then happy to sell me a boat and demo that used boat before purchasing. This is my new boat at my demo appointment!Since my last post the owner of Texas Marine called me personally to inquire about my visit. After explaining my the whole debacle he was very displeased. He also informed me that they would use my feed back to improve upon. He also offered a gift card to a local establishment to reestablish our relationship. I am going to rerate Texas Marine from a 1 star to a 3 star because of the owner and the owner alone.

I would like to take my time and thank you Craig Snyder that took very good care of my purchase 215 XTS 2021! In and out purchases under 10min during my lunch break. Looking forward for the next purchases. Ask for Craig and you will get the right sale man!

We really appreciated Craig Snyder and the team at Clear Lake Texas Marine. Everyone is knowledgeable and customer service oriented. Really made the whole experience easy and found the boat we were wanting.Mike and Debbie Tiemann, Beasley TX

Great experience working with dealership and Bobby (salesman).

Texas Marine Clear Lake is great! They made the experience of purchasing a boat seamless. Craig in sales and Sarah in finance were incredibly helpful, patient, and knowledgeable. I wouldnt go anywhere else!

Bobby and Sarah made the process simple and easy

We had brought our boat in for repairsand noticed a pontoon boat that we really liked. Felt great going thru the process of deciding whether to trade in our existing boat for a new one, there was no pressure from Bobby or anyone. Repair service personnel was very helpful and Bobby with the new boat was awesome. We would recommend Texas Marine to someone looking to purchase a boat. We look forward to having the same great service on our new boat.

I sold my boat to Allan. He was a very up front and honest person. The transaction went very smooth. I cant say enough good about Allan the the crew. If you want truth and a great buying/selling experience call Alan.

It has been difficult in the past, but todays experience was great.

Michael is THE MAN! No other place I’ll buy a boat!

Great service! First time boat owner and Michael was a lot of help.

I went in to buy a used boat and was impressed with the way I was treated I ended up with a brand new boat. So many boat dealers treat you like you should be privileged to speak with someone from sales it literally drivers you away from the desire to purchase all together, that was not the case here. Awesome all around and finance (Sara) is a good asset. Can’t say enough except thank you Texas Marine of Clearlake you have a great team.

This was a once in a lifetime lucky deal. I told Craig Snyder to keep an eye out for a Robalo Cayman 226. I knew chances were slim to none on that one. He called me 3 days later and said one was coming in. I felt like I won the lotto. I went and looked at it and it was my dream boat. Bought it and I love it. Craig is the best and so is Sarah the finance professional.I highly recommend this Dealer and all the people there. If you need a boat go see them first.Michael DAugereaux

First and foremost a special thanks to Belinda Richards. Without her, my familys dream would not have came true. From the moment she answered the phone the professionalism and the customer service she displayed showed that she truly enjoys what she does for a living. Not a phone call, question or request went unanswered. After having the worst experience with another boat dealer, Texas Marine and their staff made me feel comfortable from the start. Their quick response and their eagerness to find me and my family the best deal possible meant the world. I drove from Dallas TX, on a Saturday. The buying process was on point. We pulled up and the boat was already hooked up and ready for the test drive. Sarah Harris handled all the financial paperwork, she was quick, informative, nice and very professional. You can tell shes done it a time or two. Within a couple of hours, we were loaded up and headed back home with our new boat. I would definitely recommend Texas Marine of Clearlake to anyone. Thanks again.Hallum Family

I’ve purchased boats from several different dealerships. Dealing with Texas Marine was by far my best experience. The salespeople are very helpful without the hype and their products are great quality and competitively priced.I highly recommend Texas Marine.

Complete and utter crooks. Do not buy anything here.

I bought a 2020 19’ Shoalwater Cat fromTexas Marine in Clear Lake. From day one when I walked in the dealership to the day I picked up the boat everything went excellent!!! During the boat shopping process I went in several different dealerships that could careless if I purchased a boat from them or not, I can assure you it was not like that at Texas Marine. My salesman David was very professional and went above and beyond to get me the best price and make the boat purchasing process enjoyable as it should be. The finance department was very professional and courteous and made the purchasing part effortless and headache free. If you are in the market for a boat I would highly recommend you give David and the crew at Texas Marine in Clear Lake at shot at your business.

I had the most wonderful experience with the looking at boats, the information given was precise and to the point, the team was great, on a scale of 1-10 I would give a 10. Thank you Belinda for making my boat purchase enjoyable and relaxing, your the greatest, thank you. Sarah and David is terrific. I’ll return to Texas Marine and request Belinda, for any add ons or to upgrade. Thanks Texas Marine.

Very sweet employees! Helped a lot to find a boat fit for my family. Many choices from never used boats to trade ins. Overall worth the stop if youre looking for a great buy.

David, Jerry and Lisa were awesome. Open, upfront and best of all, no pressure and no games. They knew how I wanted my boat set up and they made sure it was right when I took delivery . Lisa handled my financing the way I asked her too with no upsales at all. The sea trial with David was very enjoyable. Hes a great skipper and knows his business on the water. Totally enjoyable experience at a reasonable price. The rigging on this boat is a work of art. All the accessories look great and are very nicely installed. I wouldnt hesitate to send a friend there and Ill make the drive back for my service needs.

Bought my boat clear lake store bought extra warranty took into be fixed 3 weeks ago still not fixed just hour job they wont call you back if I get boat back fixed wont go there again looking like I may have to get a lawyer not sure dont do business there there are your best friend if youre going to buy a boat after that good luck

Texas Marine went above and beyond. They took me out in numerous boats educating me on each one. At the end of the day I knew exactly what I wanted. I would recommend this dealership to anyone. From the Sales dept to the Service dept. exceptional job!

Run!!! Dont do business with this company. I bought a boat 1.5 years ago and have had bad experiences ever since. The service mang. they had (no longer with them) would tell me if I paid him a little money on the side he would get my boat in. Now I’ve sold the boat and cant get them to email me paper work that I need. Run:: RUN fast! If I could give them a zero I would!!!

Texas Marine has an excellent staff from the salesman to the managers and financing. Found me the boat I was looking for. Took it out on a test run with our salesman and he showed us how everything on the boat worked. Two thumbs up for Texas Marine staff and will definitely recommend you to friends.

David the salesman and Sarah in finance, Awesome customers service. Very helpful with processing and made my boat purchase hassle free, really appreciated their time and taking very good care of me and my purchase. Thank you Texas Marine Clearlake!

Friendly staff, very HELPFUL, going the extra mile, patient, supportive, caring, kind, understanding, sales person DAVID BUTLER GREAT JOB, Keep up the good work guys.

I read Facebook comments from a friend of my son’s. I am very disappointed inThis dealership and Their customer service is a negative-0-!!!!!!The incident is to long to post but We do not recommend anyone doing business in clear lake my advise to anyone wanting to buy any kind of boat don’t waste your time or money at Texas Marine dealership in Clear Lake.

Sarah Harris and Michael Harkins at Texas Marine in Clear Lake are the best!! Sarah truly went above and beyond and made our boat buying experience a pleasure and because of that, we will definitely buy from them again in the future!

Great staff. Excellent customer service. Definitely recommend doing business here.

Great place if you need a new boat or yours fixed

TERRIBLE, just flat out Terrible... Buyer Beware!!! We live in Austin and happened to find this boat online. We then reached out to Texas Marine to setup a test drive. Before coming down, we got a call from the Sales Rep, Belinda, and was told that it was riding a little rough but they had replaced the spark plugs and that everything was fine. We then drove all the way from Austin to their Clearlake Location where the boat was and took the boat out for a test spin. Everything seemed fine, so we went ahead and bought it. During the sale, we were assured that all of their boats go through rigorous testing and that they don’t buy used boats to sell unless it passes their “high standards” and expectations. We were also assured that if anything went wrong with the boat that they wouldn’t leave us hanging and would do everything in their power to step up if something went wrong. Furthermore, we were also told that buying the extended warranty for the boat would further safeguard us in the event if something went wrong with the engine, etc. We walked out of there thinking we were in great hands and if anything went sideways, they’d step up to the plate… Boy did we get fooled.First sign of BS came shortly after we left when we were told that they were including some life jackets with the purchase of the boat… Checked the boat, nothing was there. Called our sales rep Belinda, got her voicemail, left a message and she never called us back.Second sign of BS came when we had hired a Captain to come out on our boat for lessons. After doing his rounds to check the oil, gas and other things before leaving dock he noticed how tight the gear shift was and immediately raised concern (we have a jet boat). Citing that it was not natural nor SAFE for the gear shift to be that tight and for whoever had sold us the boat “Should be ashamed” for selling this to us in this condition.Third sign of BS came while on the lake for the first time after leaving dock when the Oil Light Sensor came on and we had to immediately shut down the starboard engine. We limped the boat back to the dock and that was the end of our first experience on the water with our boat.Fourth sign of BS came when we went to call our Sales Rep Belinda and then were told after we explained what happened that we “Bought the Boat as Is” and they couldn’t help. She said she’d call me back to at least help us find someone here locally who could repair the boat and we never heard from her again.Fifth sign of BS came from the garbage Extended Warranty we purchased. We finally found a local repair shop that could work on our Sea Doo Boat and discovered that because of the Clutch Failure, it caused grinding that sent small metal shards into our oil, which was why the oil sensor turned on (and icing on the cake is that because of the metal shards it broke the sensor and that now needs to be replaced also). The repair shop then let us know that the warranty people would cover the sensor, but wouldn’t cover the rebuild and repair of the super charger, although a part of the engine, because it is a gas driven motor and not diesel… I’m sorry, please explain to me how that makes any sense? $1,500 to repair out of our own pocket.So moral of the story is that if you are buying your first boat, like we did, don’t buy it from Texas Marine. They did nothing but sell us a broken boat, taken zero ownership for what’s happened, sold us a useless warranty that doesn’t cover what it says it’ll cover, and ultimately has ruined our first experience in so many ways that now all we want to do is sell the boat and never do this again.I work with clients in their businesses and understand the concept of standing behind what you do as a company and your responsibility in sales to be there to support your clients if something goes wrong. What we’ve experienced with Texas Marine is shameful and inexcusable. Thanks for ruining this entire experience for us Texas Marine and vanishing on us when we needed you to step up and help.

Every thing we real smooth and everyone was so nice.

Response to the Review my husband left below (Chad Markham) with this update to Texas Marines reply:The response below doesnt align to what actually took place. While I didnt share this in my initial conversation when I was first directed to speak to your manager I guess he didnt realize the phone wasnt on mute, because he was telling the person transferring my call to him that do you think I want to talk to this fn guy and few other expletives that Ill spare the details around... Yet, despite that I remained professional when he did answer the phone and we discussed the issue at hand.I was told by the manager that he would call me the next day to follow up after our conversation to see how they could try and remedy the situation... Then a week later it took me calling to follow up only to find out nothing had been done. This happened twice.A few weeks pass and given my initial experience (the aforementioned call mute fail) I expected that they wouldnt do anything about our experience and the boat they sold that was unsafe and had broken down on our first trip to the water with it... Then Im guessing his boss pressed the matter and all of a sudden I get a follow up call saying they were ready to try and correct the problem.At this point I had found a repair shop to look at the boat, inform me that the throttle was not safe and needed to be adjusted (it was so tight that it took much force to throttle up and down, although we were told by the sales rep it would work itself out and was probably better this way for better control), the battery was not bolted down, there was metal shards in the oil, and the oil sensor had gone bad. They also told me initially they hooked our boat up to their machine (keep note of this), which was how this was all discovered.What really upset me was the fact that there was a lot of deflection in the conversations I had with the manager. They threw the mechanic I was working with under the bus, citing incompetence on their part, and even said they told them they hadnt hooked the boat up to their machine that reads error codes for the boat to isolate the issues (like what they use for cars) when that was one of the first things the mechanic had told my wife and I that they did... along with other bs... But the icing on the cake came when after we received the bill from the mechanic that totaled up to nearly $1,000. When the manager asked me what they could to make this right, I asked them to simply pay the bill. I didnt ask for compensation for the time we wasted having to go back and forth about this for over a month and a half. I didnt ask for compensation for the time we lost not being able to use the boat. I didnt ask for compensation for the unsafe condition of the boat they had sold us and the risk/jeopardy they put us in so they could make a sale/profit. I didnt ask for compensation for anything more than to pay the bill for the damage and repairs. Thats it. The managers response was well give you $200. I politely declined it and reinforced that we wanted them to pay the repair bill. He said hed talk to upper management and get back to me... Then the next day I get a text saying After discussing this with upper management, the decision was made to not cover the cost of your repairs. They deemed that a 4 month period (although we only took it out one time when it broke down on us) of time had elapsed, therefore holding us harmless. So sorry.So, please dont try and feign this caring and empathetic appearance in your response that you tried to correct and make this situation right for us. We asked, fairly, do what was right. Even though much of our time was wasted, the stress created behind this, and most importantly our safety put at risk, that all you had to do was do was pay the bill nothing more nothing less. Yet, you failed us once again. The sad part is that it wasnt even about the money. It was simply the principle of taking care of your customer as you so call claim you do... Youve done nothing but the opposite.

I bought a boat 3 weeks ago from here. Great boat, awesome salesman, awesome finance lady! However, the service department is a complete joke. See below:There were some minor issues with the boat when I bought it (it was a used boat) that I was concerned with. Had some issues with the service department about these. Got a call from a higher up in the company (maybe the owner?) and he was very professional and friendly. He wanted to ensure all of my concerns were handled in a timely and professional manner. He mentioned to make sure I deal with a certain service manager when I go to ensure I get taken care of. I received a call from this service manager, and could not get a word in on the phone....but he did seem to care a little bit. We scheduled to drop my boat off for repairs that following Monday. Upon arrival Monday, I also had a spot where I had chipped paint that was my fault that I was going to ask him about repairing. When I got there, this service manager handed me off to an employee. (Uneasy feeling 1) When he came out, we discussed all of the issues with the boat and I pointed out the area that was my fault that needed repair. He said they had a fiberglass guy that they work with all the time that he would have to call to get a price. 5 seconds layer, he pops out a price of $300 (no call at all). Fine....no big deal. I ask this service manager when my boat would be ready, and he said Friday at the latest with the paint work included. I attempted to call this service manager quite a few times Friday morning to schedule pickup, and he finally calls me back and states we are done with our repairs, just waiting on the fiberglass guy, it should be ready this afternoon so you can get it Friday afternoon or Saturday before noon. I scheduled a pickup for today (Monday), because I couldnt make the noon deadline Saturday. I scheduled my workday and had my wife check my kid out of school early today (we are a one truck family and live 40 minutes away from the dealership) to ensure we would be there by close. I (once again) attempted to call to make sure it was ready with no luck. On my way home to grab my truck and family to pick up the boat, I stopped in my work truck (to make sure it was ready before driving 40 minutes home and 40 minutes back in my personal truck). Upon arrival, this service manager tells me they ordered the wrong part and it will be later this week before the new one comes in (after telling me last Friday they were done with their repairs and waiting on the fiberglass guy). I was told the new pick up day is Wednesday, however, I have no faith that it will be ready then. At this point, all I want is my boat back and i will fix the minor issues myself. I walked into a locally owned marine service shop and the owner was very nice and welcomed me with open arms for anything I needed. After I get my boat back from Texas Marine, I will not be dropping it off for service here anymore due to an inconsistent service department that has lied and ignored its customer.I do rate it 2 stars ONLY BECAUSE OF THE SALES STAFF, FINANCE LADY, AND THE NICE PHONE CALL FROM THE HIGHER UP. I would not recommend their service department for any future use.

Sales man was knowledgeable and helpful finance manager was friendly and knowledgeable. Service department was friendly and helpful.

Overall the boat Buying experience was great. Would go back in years to come

I just purchased a 24ft bay boat from Texas Marine and everything went very smooth.Great place and nice employees.

I had a totally great experience that exceeded far beyond my expectation everyone at the dealership was so professional and knowledgeable in every area and this made my boat buying experience so great. They truly made me and my son feel like we were celebrities.

Awesome place and great people

Terrible experience. Drove 3 hours to work with these shiesters. They lied and tried real hard to lock us into a loan funded by their ppl that wouldve instantly put us upside down on the boat they had already overpriced. Ten yo Boat worth 13k even with the used accessories, they were asking 17k. Refused to negotiate price, would not even throw in a tank of fuel. Said we would not be able to find a better deal. Well, we found a better deal, at a better boat dealership, with nicer management and ownership and fairly priced vessels. Run, dont walk, run away from this place. You have been warned.

Alan did a great job of keeping me in the loop and having everything ready when it was time to pick up my Jet ski. I will definitely use them again.

If you are looking to buy a boat Texas Marine has one for you. Very knowledgeable people.

I had the pleasure of buying a used skiff from Texas marine . Very helpful and Great service considering I was 6 hours away. I will recommend them to anyone !

I just bought a Nauticstar boat. So so good🚤

I bought a boat from them 1 1/2 years ago and have been in for service twice, have had nothing but great service and a awesome boat. If I get another boat it will be from them.

Excellent customer service. Friendly and knowledgeable staff !!

My problem is with Avalon BoatsWe bought a tri-toon 20, saltwater addition.The tubes and stainless steel corners tarnished, perminately, everytime it is in salt water. As this boat sits in the water, the front is 15 inches above the back, yes one inch rise for each foot. After one time in the water there is a perminate tarnish line on the tubes.I dropped the boat off at the dealership for 6 weeks for factory reps to come. They took pictures, I was told, and it is what it is.Also when I got the boat they put the cheapest prop on and it wouldnt run above 4K RPM. They did put a stainless steel prop on after our complaint.