Very fast and professional. Knowledge of staff is great, hours of operation are good.
Not a bad parts store, the staff seem knowledgeable and willing to help as with most parts stores these days their inventory is often a half-day away at a central location I cannot fault them for this it simply makes your automotive repair project a little more strung-out than perhaps we might hope for.
Easy in and out with on line ordering. Pickup and go. But they pulled the wrong oil.
My son and I came in to get parts for his jeep we werent greeted and the customer service was abysmal. Every part I asked for they didnt have he couldnt help with any questions we had, was rude and when I called to get his name which was Caleb I asked who his manager was he said he was the manager I then asked who his manager was he said his name is Tom Carey call him tomorrowNeedless to say this location has lost my business and my famiies and anyone else I can tell about the beyond reprehensible customer service.
Went in to get coolant, wasnt greeted wasnt talked to until I bought something. No customer interaction at all. Wont be coming back.
Very helpful staff
Employee needs more training. PLEASE!!!!!!!
Decent store. They can always get the part you need if it is not in stock. Heres a thought, maybe they should target employees that are knowledgeable and experienced in the field of auto parts and repair. They would have to pay them more money but it would make the shopping experience that much better for the customer.
Good service.
Need something easy replaced?The folks here will take their time to Help! How great is that ;)
TWENTY FIVE PERCENT off coupon online then pick up? Uh duh no brainer. The staff is usually pretty lame. The tools they rent/lend is a great convenience. Buy online then pick up. 25% off! LOVE THIS PLACE!
It was good, as always..
Helpful staff, well most of the staff, Kyle seemed to have an attitude. Other than that everyone else was helpful and friendly with reasonable prices.
I always go here first for all of my automobile needs. LOVE ordering on line and picking up in the store. I get good prices, VA discount and everyone in the store is always helpful
Love this place.
Online order picked up at store and purchased others products in store with excellent service from store employee
They were great!They assisted me right away, told me what was wrong with my car so I could inform my mechanic. I wish you all worked on cars, Id be one of your first customers--always been happy with Advance Auto Parts!!
Worked in the pass
Excellent service. We broke down on a trip. They took it upon themselves to get us fixed up and back on the road.
Sometimes they are super helpful. Other times I feel like I know more.
The store is to table the help is nasty and very in helpful except for the older great haired man he goes out of his way to help is knows what hes doing
I had problems with an online order to be picked up in the store. I wasnt able to come back to pick it up within the 7 days required as per the order instructions. Brandon and Jerry went out of their way to make sure I got my order picked up correctly and took care of it to my satisfaction. Great job guys!
When i arrived with my dead battery in hand I had to wait 10 minutes just to ask a question. Only 1 employee in store. I was told battery had to charge. 2 hours later I returned and the clerk got my battery. He attempted to test battery, but couldnt understand why the tester said needs charging but battery was full. He said it was ok though. I drove home re installed battery and guess what it wouldnt start the car. I had to jump it. 2 hours wasted for 0 customer service. Thanks
Employees were nice and always help me as best they can
Always get great service there. Very nice counter people.
Friendly people but I think they may have installed my windshield wiper wrong as a part fell off. Guy said not to worry about it but Im not a car know-it-all.
Great as usual.
A good place to go with competitive prices on automobile parts and accessories.
Auto parts priced under most after market auto-part stores and knowledgeable employees
This store was so generous and amazing when my car broke down on September 6th. Me and my friends were stranded in a town we didnt know in the middle of a bad thunder/lighting storm. We were stressed, tired and anxious. The store staff let us come into their store to wait for our tow truck and the store manager stayed after closing time until our tow arrived. The store manager was more than helpful and found a place in Salisbury that could have our car fixed on Monday so we could return home. He called for us, translated on the phone and waiting past store hours to help us. It made what could have been an epic disaster, a much easier experience. Thank you so all of you, especially store manager, who helped us that night!
I had purchased a new battery from them it not that old and cause I dont have a receipt and they did not list it under my phone number so it not showing up in the system they can see its one of theirs and they can see that its not that old and they wont replace it so I will not be shopping from them no more and everyone I know I will tell them not to shop there any more I recommend not to shop from them I went to man love federated auto parts and got a battery for cheaper price and with 3 year Warranty highly recommend going to man love
Good selection of parts, but service could be a bit faster and a little more helpful.
They have good parts for neons
Friendly, good customer service.
People where great. But ive been there twice where parts i needed where not available period.
Way better than AutoZone Advance Auto Parts here I come
Good store but frequently out of sale items.
Shop here for my car parts love it
I had to replace my headlight, helpful staff cheap products.
Very good to deal with very knowledgeable
Its in an awkward location. Difficult to get in and out of parking lot.
They usually have what we need or can order it and have it in a couple days. Prices are reasonable.
Been going to Advance Auto for 20 years, it is my preferred parts store
All ur needs.nice ppl
Parts. All parts. Great place
Helpful in stock and good price
Knowledgeable staff, great selection, great customer service
Great store n prices
Kind of pricey
I was not at Advance Auto Parts. I was at Game Stop
Nice place 🚗🚕🚓
Was on hold forever gave prices of part no info on core or anything..Ill do auto zone.
Median wait times, long hold periods. Slow help
Love their honesty.
Buying windshield wipers for our van. The clem even walked out to parking lot and installed them for me!
They are always polite and friendly and if they dont have it they will do their best to get what you need
Very friendly staff and A well-stocked store
Too expensive for my blood.
The service was good and quick
Didnt have part we needed but ordered it & will be there by opening time tomorrow
Good help, not to much knowledge of older cars but that expected.
Helpful people
Very nice and knowledgeable!!
I always get what I need here.
Can get all the things you need there
Good service very helpful
Always need something for the car. Truck.
Great service!
Hope you know what you want.
I guess because Im Mexican they can not help me. I was told that I wouldnt even be able to get instructions on how to do what needed to be done. He said the only thing he can do is sale me items. Nothing more nothing less..
Always friendly, always helpful
Horrible return policy will never shop there again!
The best
Slow took forever to get waited on
Nice staff
Great service
Have what U need..In & Out
Quick service
Service was A1
Got what I came for!!
Great place
Ok
Very kind people
Very helpful
Good
Ok
Slow to serve.
Good
Sweet
Auto supply
They should have staff who speak SpanishAs for service it was not so wuaooo
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