Prompt and Professional. My first time at Automotive Excellence I walked in for a battery replacement and they did it while I waited. In and out. Easy. Last week I spoke with Peter about tires. He sourced, ordered, and installed ahead of my expectations. This crew is great. -1987 Ferrari 328 GTS.
Appreciate Automotive Excellence looking over my car after having some issues while on a mountain road. They looked over everything and couldnt find a thing wrong. Ever since the car has been driving well, no problems. For now, the car is fine. Automotive Excellence was honest and professional. They sent me home with no charges. Its so nice to know that there is an automotive shop that has the customers best interest at heart! Thanks Automotive Excellence!
Itsy, my 2012 Prius, just wouldnt start one day. WHAT?!? AAA issued a service technician from Automotive Excellence in Seal Beach. The technician was on time, friendly, and very educational. He showed me where my battery was (under the back seat), ran some diagnostics, and jumped the battery. Awesome experience. He warned me that my battery was at end of life and I should buy a new one soon. I didnt. And so...I ended up with a dead battery a few days after. The car finally started, by some miracle, and I drove it straight to Automotive Excellence and ordered a battery from them. Apparently, there was some initial concern that it might be backordered but, sure enough, the part was received and installed the next day. Upon pick up, and after I cashed out, I inquired about purchasing a new tire due to a slow leak. They suggested they just patch it, which they did right then and there. I also asked to purchase some windshield fluid because I knew I was out. When I inquired how much I owed them for the patch and fluid, they said they would cover it. You see, all along, they kept apologizing about how expensive the battery was. They were forced to purchase from the dealership and it was expensive. Everyone was extremely friendly and the place is spotless. I didnt have a go-to mechanic last week. I do know. Ill be bringing Itsy back for a full workup soon. Maybe shell get treated to an auto detail!
They were very friendly and completed the work super fast! The car feels great and the noises that we were hearing before the control arm was replaced is now gone! Really appreciate the quality of work and follow up… also thanking me for my business was a quality touch that will keep me coming back for more services!
They diagnosed my vehicle for a fair price and replaced my alternator. Excellent work and customer service! Definitely recommend them!
Best place to take your auto. Honest, reliable, fair prices and on-time delivery along with being great humans, makes taking the car into the shop a pleasure
10/10 would recommend. Friendly, knowledgeable employees. Stopped to have a tire repaired. In and out in no time. Thanks!
2001 Honda Civic overheated, I had my car towed to Automotive Excellence. The staff was completely professional from the time my car arrived on the scene. Open communication, I felt a sense of honesty, time lines given were met, I was given a detailed diagnosis and didnt feel pressured. Radiator failed, caused other parts to overheat, also an oil leak was noted. Automotive Excellence sent out warped parts for repair and had me back on the road STAT. Im so grateful, my car is my lively hood and now it sounds and rides better than before my experience at Automotive Excellence Seal Beach.
Great team and always there to help me in a pinch! Truly life savers!
I use automotive excellence on all 4 of are families cars. My son and daughter also use them. They always do a great job, their both professional and friendly. They do a quality job at a fair price. I would highly recommend them.Chris & Mike Seal Beach
I have used this place several times and will continue to do so in the future. they are professional thorough and i have a 16 yr old car and it runs like new thanks to them.
AE is my new go to repair & maintenance place.Your employees are friendly, polite &, most importantly, know what theyre doing,Ill be back 👍🏻
Peter and everyone at the Shop is helpful and friendly.
Excellent service! Very quick and friendly.
Always happy with the service. Our go-to shop.
We have been taking our cars here for years and it’s always a great experience! They have taken great care of my old Honda Accord and always go the extra mile. All of the interactions I’ve had here have been very positive and professional. I highly recommend Automotive Excellence!
I actually ended up using automotive excellence because of the recommendation of a friend who had a good experience with them. My check engine light came on and they extremely helpful. Answered all of my questions and explained to me everything that was going on with my car. Will definitely be returning to them.
I lived locally in Seal Beach and used Automotive Excellence for all of my auto service for 12 years. They are the nicest group of people, their customer service is exceptional, and their automotive service is unmatched. I have since relocated and can only hope I find another auto service center that comes close to Automotive Excellence. Thank you everyone at A.E.
Very thorough and professional shop. They got my car back on the road in a day after having a coolant leak/high engine temp alarm. They accurately identified/ corrected the issue and were communicative throughout the process. Highly satisfied customer.
I appreciate the courtesy text that I receive regularly to check on the service that they provided.
I have been using Automotive Excellence for years and I have to say I have never had better experiences with mechanics. They are extremely honest and thorough. I have never been disappointed with the quality and wonderful accommodating people that work there. I highly recommend!!!!
Honest, professional and courteous! There arent enough stars on Yelp to give this business. Andrew assisted me and he went above and beyond answering questions that I had about my car as well as a few that didnt pertain to issues they were fixing. It was a Monday and I know they were busy but he never made me feel that it was a bother. One question was concerning a leak I was told I had by another shop that was over $1,000. Andrew had it looked at then called me and told me I didnt have a leak! To sum it up, if you need your car fixed this is the place to go!Thank you again Andrew and Automotive Excellence!
Brought my kia soul in to be diagnosed by Automotive Excellence.. I got a speedy anwser to my automobiles problems.. They also use an app to show you damaged parts and common wear on your car as well.. The mechanics and staff all greet you with a smile and ask if the can help you. The repair prices are always low and affordable. This is now my third car that I have brought to Automotive Excellence, because honesty and trust are shown at this buisness.. I recommend them to everybody...
We have been using AE for many, many years. Fair, honest, excellent.
Jaime was working on my car before I could even get out! Literally 3 minutes to check battery, get results, and leave this review. Thanks guys!
Raul one of the employees suggested me take my car here bc I always ask him questions while I’m at work. I finally brought it by because my check engine light was on.. the services I received were an oil change and just checking the maintenance on my car to make sure everything was ok. As a female they didn’t make me feel belittled bc I didn’t know much about my car, they explained everything and I felt they had my best interest in mind. The guys are really nice. The tow truck driver Aaron gave me a ride to work that morning and we even shared a few laughs. My car is up and running like it should be. I was happy with the price and I was more than happy with the service. Thanks so much see you guys again!
Its rare to find a mechanic that isnt just trying to take everything youve got. Friendly and professional!
I highly recommend automotive excellence. They always do great work and are very communicative. If you want a trustworthy auto body shop, you should go here!
100% satisfied with the quality, price, and time frame. Highly recommended.
It had been a few years since we had gone to Automotive Excellence (we bought a newer car and took it to the dealer). When we went back this last week, they were as awesome as ever! They communicate all along the way and made drop off and pick up a piece of cake. Finding a really great mechanic is so important and I cant recommend them enough!
Excellent class A premium service. I Bring all 3 of my vehicles here, top notch techs, current modern equipment. I most recently had them inspect the dealerships work because I trust Automotive Excellence more. Great team!
I am proud to say I have also been coming here for years. These guys are the best! They stand by their work and go above and beyond in customer service. Having an older BMW they have seen me often and have always been honest and made time to explain the repairs and costs to me. I love them!
I had a great experience at Automotive Excellence! After they looked over my car, they texted me a detailed report, with pictures, of what looks good on my car, what will need work in the future and what needs to be addressed immediately. They did very through work and I will definitely be back.
So initially they gave an estimate to my little sister for $653 for a new starter. The part & labor. I knew she was being overcharged because Ive had my starter replaced & we have the same car. The 1st place we called was $200 cheaper. We wound up finding the part & labor somewhere else . (wont name because I dont want it to seem like Im endorsing them) for over $300 cheaper with a warranty for the starter. On top of trying to overcharge her they then tried to hold her car hostage unless she paid a $70 diagnostic fee. I knew it was the starter before it even went in because of how it clicked when you turn the key. Only when I called the police they waived the fee. They are Endorsed by AAA & so their driver was the one assigned to tow her car to the new place. Then they tried to say they couldnt tow the car to the other garage because the tags were expired even though AAA towed it there with expired tags to begin with. She told them they werent expired, just not on yet & Peter said If I run the plates theyll come back valid? As if he could actually have had the plates ran?! Just trying to intimidate her. Pathetic excuse of a human being trying to trick a kid like that. Bottom line is they are crooks and if youre a woman, avoid them like the plague because they will try to finesse the hell out of you.
Awesome place - they take the time to do all the things dealerships cannot do...will always go there.
I received a repair estimate from the dealership which I was not sure was accurate. I called automotive excellence for a ballpark second opinion estimate. They were so very helpful and saved me $$$$. I’m so grateful and will take all my cars to them in the future.
The staff at Automotive Excellence is always courteous, knowledgeable and trustworthy. They performed service on my vehicle quickly and made the entire experience pain-free. I trust that they will fix my vehicle the right way and not cut corners.
Weve been using the guys at Automotive Excellence for almost 15 years and theyre the best! Never do things that arent needed, always great about calling to discuss options or walk through proposed services, timely and very nice! Id recommend them hands down over anyone else. Long tenured staff and a family owned business - couldnt ask for anything better.
I recommend this place 1000%! After my experience with automotive excellence and Peter, I will never need another mechanic ever again. They were professional, completely forthcoming and honest, communication was like I was talking to a good friend, and not only did they fix my jeep theyve changed my perspective on mechanics forever!! Do yourself a favor and trust me, you will be so happy and so relieved...there are good mechanics that dont try to get you for all you are worth!
I’ve been coming to Automotive Excellence for over 10 years now. I am a “car guy” I’m a collector and an auto broker. I trust these guys with all my cars whether they are German, Japanese, British or Korean they’ve always performed to a very high standard which is why i keep coming back and sending all my clients there.
Automotive Excellence has earned my business for life. We had a minor mishap with a tow call-out. From the moment I reached out to Andrew and Peter, they were working hard to resolve the issue. They assisted with making arrangements for pick-up of my car and had completed the necessary repairs within 24 hours. I certainly value their timeliness, but more than anything else their professionalism and commitment to making things right. OUTSTANDING team! AWESOME service!
Automotive Excellence team was exceptional in their service to get my car tuned up and regain its power! Andrew and his team are highly recommended. Thank you for your service 🙏
Great shop, highly skilled, honest, and quick.
My family and I have been coming here for years!! Excellent service and honest people! I highly recommend! They are very straight forward and they take pride in their work!
I have had several occasions that I needed car care in a somewhat emergency situation. Automotive Excellence is the perfect name for this business. They have gone out of their way to help me immediately and have prioritized my service to get my car and me up and running again. I highly recommend them . You will be more than satisfied.
They guys at Automotive Excellence have been helping me for the past 8 years. I have found them to be knowledgeable and fair while providing timely and excellent service. Thanks Automotive Excellence team!
Great service, very clean, smart mechanics that know how to service cars. price point is a bit high but they will work with you to get the price down. I was very impressed.
The people are very nice and helpful. I trust them to not oversell me. They always make sure I have a way home and back. I’m very pleased with them and their work. I highly recommend Automotive Excellence in Seal Beach.
We have been taking all of our vehicles to Automotive Excellence for over 10+ years and will never take our business elsewhere. Family owned and operated with a consistent level of trust that you cannot find anywhere else.Andrew & Peter have always taken great care of us and never try to push any unnecessary services on us. In fact, they have always given us the most cost effective solutions for any issues that arise.Trustworthy, Family owned, and consistently exceed our expectations with their service levels.
This is the most amazing repair shop! Its such a comfort to know you can come here leave your car for repairs and receive excellent automotive care. The team here are honest, reliable and take extra efforts to meet your automotive care needs. Best of all they treat you like family! We bring all our cars here for service and have been very satisfied with the service! Thanks Automotive Excellence Team!
Always excellent service, with a smile! Andrew and associates are the best at what they do, the customer service element is on point (they strive to make the customer happy) and they are very honest. After years of being taken by one automotive shop after another, I feel so lucky to have received a referral from a trusted friend about Automobile Excellence. I can finally rest easy!
Everything was done right, the first time!! Very professional, decent prices, great communication. Will definitely be back again!!
As always, service was excellent. Analysis of the issue was quick, parts and labor were quoted and quite reasonable and they finished earlier than estimated. Ive always had great luck with AE, various vehicles over the years.
Love dealing with these guys. Honesty, Integrity, and Quality service at a great price. Who does that these days?
Friendly staff! Very upfront about costs and have never tried to upcharge me. Anytime Ive had work done, they have been very communicative with me. I highly recommend Automotive Excellence! They have earned a customer for life!
I appreciate the honesty, integrity, and workmanship of Automotive Excellence. I no longer take my car to the dealership- I have all my services and repairs completed here! Excellent service, trustworthy, & won’t recommend or perform service/repairs you do not need. Everyone is very positive and kind on top of it all.
These guys are phenomenal! Hometown feel in the always busy SoCal region. All class. I service my truck quite a bit; they are very responsive and always accommodate my crazy work schedule. I’ve used others in area before finding Automotive Excellence but non compare!! Give these guys a try.
Andrew and his team always provide the best service! They are quick, fair, and get the job done right. They take the time to advise you on anything additional that needs attention, but are never aggressive about getting it done. And I love that I get updates via text - so easy! They go above and beyond my expectations every time. Thank you!
I take my car to Automotive Excellence for all of my repairs. They do an excellent job, tell you when your car will done and always deliver on time. And are fairly priced.Peter was a great help and very professional!
I have been coming here for years and they do great work, are very honest and trustworthy. I just had to have major repairs done on my car and they not only did a great job, they gave me a great price. Im happy to have found a mechanic who I can trust.
I’ve been taking my cars to automotive excellence for close to 20 years and Andrew and his crew have always done an outstanding job. Their professionalism and honesty is unmatched. I highly recommend them!
I received the “CV19 concierge service” this past week. They picked up my Ford and performed routine 100k mileage service. Also there was a noise coming from my AC and they found a paper in glove box stuck in vent. In addition, last year a minor leak in AC hose was found,, but labor to get to hose and fix was quite expensive and I declined. This year they found a bypass fix kit and performed and serviced AC on my 2005. Automotive Excellence returned car to my home after service, even wiping interior down. Can’t thank them enough for this and the years of excellent service on all my cars.
The service we receive from Automotive Excellence is always fantastic. Everyone on staff is friendly and knowledgeable and I feel they are extremely honest in their estimates and pricing.
I had a great experience working with Automotive Excellence in Seal Beach. They scheduled an appointment within 24 hrs and were quick in fixing my vehicle at a reasonable price. Thank you
I took my Mazda in on a Thursday morning because it was making noises and we were set to drive it up to the mountains that day. The team at Automotive Excellence had my brakes fixed and the car ready to go before noon. I was so happy! The price was also reasonable. They did a great job! And they were super friendly. You can feel good about taking your car here.
Automotive Excellence does an excellent job, often finding solutions that other shops cant.
I was looking for a quality mom & pop auto repair shop where I can establish a relationship. Walking through the doors here, you dont feel very welcomed. In fact, they dont feel much different than a dealer. You talk to a service advisor, and never interface with the mechanic. I am actually OK with that, but they charge (overcharge) on their prices. They wanted $350 to change my transmission oil. I called the dealer and they only wanted $140. I asked to go to the bathroom, and they acted as if I wanted to rob their shop. If thats the case, Ill just go to a dealer.
I recently brought my third car (yes, I have three cars 😬) to Automotive Excellence for servicing and wasn’t disappointed. Each visit is consistently a positive experience. Any issues that are discovered are handled professionally, promptly and with honesty. I completely trust and recommend them to anyone who is experiencing automotive issues and looking for an honest, reliable and reasonable facility for your auto.
Great service! Brought my car in for new tires & brakes and they had it ordered and put on the same day with a great price!
We just love these guys!! We have been bringing our 2 vehicles to Automotive Excellence since we moved here, about 4 years now. They always take care of us with professionalism and a smile. Their work is impeccable, timely, and reasonable. They treat you like family and know you by name. We have recommended them over and over and will continue to do so in the future. They are the best!!
Automotive Excellence is true to its name. By far, it is the best automotive shop I have ever visited. The employees are honest, responsive and consistently professional. On many occasions, they have pointed out ways that I can save money and seem to always be fair and consistent in their pricing and recommendations. They also follow up after each service to ensure that I am happy and to answer any questions.
This is a busy, professional shop, but the owner took time to explain the various repair options then helped me decide whitch was most suitable for my situation. And, as I was “on the road”, squeezed me in to an already busy weekend. Good work, good crew, good price.1000 miles later car’s purring like a kitten and I’m happy as a clam. Will definitely return and recommend.
Such an honest & trustworthy place. Every single time I’ve gone there they have been nothing but helpful, respectful and kind. Their turn around time is so fast as well. I wouldn’t take my car anywhere else but here. Everything was so perfect!!
Friendly, straightforward, honest. Just what you want when getting your car checked out. Andrew and team do a great job, and we can trust their opinions. Also worth noting they are very flexible and accommodating with our schedules. We will continue to come for a long time.
Ive been coming here for about 1 1/2 years and Im always impressed with the level of respect I get from Peter and the rest of the team. They know that treating customers right will build long term relationships. Truly living up to their name, Ive received excellent automotive service every time. Thank you guys! Ill be back for sure.
I just had a tire repair done here. and the young man that ended up helping me was polite and swift with the simple tire repair, so that was greatly appreciated. Unfortunately, there is a rude snappy manager that initially helped me that has THE WORST condescending attitude. When I told him why I was there, and had made an appointment the day before, he snaps back with Well I wouldnt know that, I wasnt here yesterday. I was shocked at the frustrated response, and I am FAR from a sensitive person!I wish I would have gotten his name, but I just wanted to escape the small space where his big mouth was running very LOUDLY. I feel bad for the other workers that were there behind him with looks of horror on their faces. So many stellar reviews for this shop, which is what brought me in, but that was my first and last time.
I only get my car serviced by Automotive Excellence in Seal Beach. The team is friendly and efficient. I highly recommend this small family owned business to friends and family and members of the community. You will be pleased with the service, your car’s performance and the people who work there. They are Top Notch!
We were set for a journey and had my brakes and new tires fixed by these mechanics. Within 30 minutes, the car was ready to go. I was so much impressed. The price was also very fair. They did a great job! Highly recommended!
Another great thing about living in Seal Beach: Automotive Excellence! Maintenances and repairs they’ve done on my 2005 Subaru have always been top notch. Customer service just got even better with state of the art capability to send text/email updates with graphics, photos and video on findings as work progresses. 💯 confidence in this business!
In need of having my brake rotors turned, I dropped by Automotive Excellence on a busy Saturday afternoon. I was greeted by their staff which asked if I had called ahead or had an appointment? I was given the impression that they may not be able to help me until the following day. Sixty minutes later I got a call from the owner, Andrew telling me my rotors were ready for pick up! What a pleasant surprise, an auto repair business that understands how to under promise and over deliver. Thank you Automotive Excellence!
I have been going to Automotive Excellence for nearly thirteen years now. I wouldnt trust anyone else to take care of our vehicles. The crew at Automotive Excellence have always gone above and beyond every time I have been there.
I have been taking my car to A E for years now. Very good service, wouldn’t go anywhere else.
Have had my older Camry serviced for several years at Automotive Excellence. I have always received efficient and timely service. My Camry is a joy to drive because of the quality service it has received.
Andrew picked up my vehicle and performed full service. Due to COVID he provided door to door service. Great job as always.
Always great service and fair prices. The guys are very good at keeping you up-to-date on what is happening with your car while they have it. I have been coming here for many years with two different cars and have never had a complaint.
I have taken my vehicles there for various levels of service and they always are helpful and courteous. Everything from a catalytic converter that was stolen off of my Prius to mice eating through wiring. All fixed perfectly at a reasonable price. This morning was mobile battery service at my home, again easy and courteous!
They offer a good service with fast turnaround. There service lot in front is always full, which is an indicator of how many clients they have. They provide a AAA tow service, but the tow service does not try to push you to them. I used them cause my nearest gas station repair facility had a bad reputation for ripping off seniors living in the adjacent retirement community of Leisure World. I got good fast service on my repairs at Automotive Excellence, they lost one star for there very packed parking lot, it was tough to drive out, after picking up my repaired mini van.
The hands down BEST experience I’ve ever had with an Automotive repair shop!!! Honest and hardworking- they went out of their way to help me get my car issues resolved. I will never go to anyone but Automotive Excellence from now on! Thank you again for being so wonderful!!
Automotive Excellence is the best!! Andrew & Peter go out of their way to provide the best service. They are honest and stand behind all their work. Car service & repair isnt fun but these two make the experience as pleasant as possible!!
Consistently friendly, efficient, and always helpful. I feel like all of us can commiserate with having experienced dishonest and manipulative mechanics at some point in our lives, but the staff here will never steer you wrong. I reccomend this place to everyone I know.
I had recently purchased a used Avalon that would shutter so bad at traffic stops, I had to put it in neutral then shift back into gear when the light turned green. I am very busy, and had dropped the car several places to get have the issue diagnosed. Mechanics at other chain stores, gave me sheet after sheet of issues costing more than I had paid for the car. I had some work to do in Seal Beach, and decided to drop my car at Automotive Excellence. Peter came out, looked at the car, and I explained the shuttering. He said they would look at it, and get back to me. Peter called me back that afternoon and told me it was a timing issue caused by a faulty switch. They fixed the issue and had it back to me the next day. It was almost half the price of what everyone else had quoted me. It was a great experience, the car is running great, and I will definitely be taking my car back to the Team at Automotive Excellence.
Had to use my AAA membership for the first time tonight, and this company was the closest AAA service. I received a text stating when theyd arrive. He (I think his name was William) showed up earlier than expected, discovered that my battery needed replaced, had a replacement in his truck, and the cost was very reasonable. And...he finished the job BEFORE the ETA of arrival!! This was by far thee best service Ive experienced in many years. Thank you Automotive Excellence, for living up to your name!!
I needed a repair for my front bumper. I went there because a colleague told me he takes his car there. They couldnt do the repair themselves but they they took it to a body shop for me and arranged everything with the body shop. That was very helpful because all the work was done while I was on vacation and it was nearly ready when I got home. The repair was perfect.
All of staff was very helpful and professional. We were very satisfied with the work done on our car and is was completed before the time promised. We would like to complement Peter,Jonathon and the techs who work at Automotive Excellence. We have all of our vehicles serviced at Automotive Excellence and highly recommend them.
They might be good at what they do, but dont rate very high on ethics. I had a dead battery and was told one would be brought to me. Then the driver didnt have a battery, but told me they had one at the shop. He jump started my car and brought me home after I drove it to their place. This was followed by a call saying they would have to order a battery and couldnt install it until the next day. The installation was surprisingly expensive because they had to reset the door locks and things, which apparently didnt include the clock. They were very smooth and Ive had too much to deal with lately to be at my best. I didnt even think, and no one suggested, that the old battery could have been recharged.
Peter and his team deliver exceptional service and repair. Highly recommend this business. I wouldn’t go anywhere else. Fair prices, great service and quality work. Thanks Andrew, peter and crew
I take all my cars to Automotive Excellence. They do great work at a honest and fair price. Plus I know when the job is done, its done correctly and they back all their work.
Automotive Excellence is always great. I brought my girlfriends 2011 Sonata in for a basic maintenance checkup and do you know what they told me? Everything looks fine. Well see you next time. They charged something like $40 for an oil change, topping up the fluids, and the inspection, and didnt try to talk me into any additional expenses. How rare is that? Just another in a growing history of positive interactions here. Highly recommend.
I have been taking my Hyundai Santa Fe to Automotive excellence for several years.They are the most honest repair shop I have ever done business with.I will never go to the dealer again.Staff is knowledgeable and friendly. Work is done on time and I have never had to return for the same problem.I have recommended Automotive Excellence to my friends and they have been pleased as well.David Mardesich,Long Beach, CA
Always a great experience, even when your car is broken. Peter and Andrew always make sure they cover everything up front. The work is always timely and clean. One time we had a repair done on our truck and the part they put in stopped working after a couple of months and they replaced right away no charge. They have done repair and maintenance on 4 of our cars and have never disappointed us. Excellent business, run by excellent people.