So .... Ive been coming here for about 20 years with very arcane and odd requests.Without doubt the level of professionalism and excellence which I receive every single time has been unsurpassed.Today I came in with another unusual do-it-yourself project for my very expensive laptop.Manny, Dan Ramsey Did not hesitate in creating is creating a solution which was incredibly ininnovative to my needs.A huge shout out to Manny who provided his usual excellence Please give these gentlemen a raise !!!!Thank you Manny!!
Great service today with paint. I needed to cover dark green walls. The specialist recommended a high- hide primer for this purpose and colored it to match my new paint to reduce the number of coats Ill need to paint.
This place well deserves five stars. Everybody is super helpful and friendly. Often I’m pleasantly surprised about the things I find there; things that at first I thought were only available at bigger shops. Parking is limited, but it is always nice to walk down Main St if I don’t find parking close to the place. Actually, I sometimes park a block or two away intentionally, just for the walk.
Even though the footprint is small, youd be surprised at just how comprehensive their selection is. Just about any trinket, nut, bolt, and tool needed for most projects is here. You wont have to worry about asking where anything is, because the moment you step in the door youre greeted with a warm welcome from the staff asking what your project is.The crew here is excellent, and will gladly work with you to find the right part for your project, or guide you to the right nook and cranny to find it yourself.
These folks are always very helpful. With their help we were able to gather the parts we needed to fabricate some unusual dock hinge pins.
I love old family owned hardware stores like Bay Hardware. They always have parts and pieces, wonderful staff, and again everything you need.
This place is the best! They seem to have everything, plus extra parking in the back if you cant find a space up front which I dont have a problem with. I came here for one individual screw to put a jewelry holder together, and the guy up front immediately offered to help me with the task of finding the perfect screw. I love how they have individual screws etc without the plastic wrapping and for an easy 0.11-0.17 cents each or so. Once he found the right screw, he even screwed it in for me and voila, I had what I needed! Id definitely come back here again.
Very basic, small hardware store. Located smack in the middle of Seal Beach’s tourist street, but they seem to have mostly avoided offering touristy type stuff.Staff was friendly and helpful. Store seemed a bit messy, and there were some empty shelves, but I believe it was because they were in the middle of a small reorganization.
Customer service is on another level. I was greeted coming in the door, they knew exactly how to help me, and while browsing 2 others passed by and asked if needed anything. Im in the sales industry and whenever I walk within 10 feet of a customer, I always say hello and ask if they need any help. Great job Baby Hardware!!!
Only been once. But they seem to have everything you may need in a pinch locally. Big inside. And parking in rear.
I love Bay Hardware! I live here in Seal Beach and they always have what I need there. Everytime I walk in an associate always asks me if I need help. They always give great advise about products, installation and other helpful tidbits. You can’t beat this hometown hardware store. Even My dog Cutie loves it because they always give her attention and treats.
As soon as I walked in, I was not only greeted, but asked if they could help me find anything. The employee walked me to not only find the screws I was looking for, but helped me ensure they were all the correct size. After he checked on other customers while I waited to be rung up, he came up to the counter to be the second cashier & helped ring me up. Its really a breath of fresh air customer service that just makes the biggest difference! I will definitely be returning for future needs.
Youll find everything you need here, and this small buisness appreciates all its customers.. dont go to Lowes or home depot... put your dollars to work in small businesses like this one.. they appreciate it and you...
What do you know a hardware store with kitchen gadgets which are my favorite tools in the kitchen! They are jam-packed with products that you need for hardware go check them out.
A great place to shop. Employees know their information and are always helpful. Great selection for a small shop. They can special order a lot of products and materials in addition to what they stock, so just ask. Glad there are still stores like Bay Hardware around to serve the community.
Interesting I asked for paint thinner and was sold Acetone told it would work. Not so says the husband. Oh well it gets used and Im happy to give the small stores our money.
There is always something at Bay Hardware that I need and I get excellent up close customer service. And special orders are not a problem. (I dont mean busting Covid-19 regulations) 😃😃😃
Efficient, knowledgeable, and courteous employees. They consistently help me determine exactly what i need for projects..always have what i need. THANK YOU!
Spent 1 hours looking around. I live near by so was curious to see what inventory was available. Pretty good I would say.
Friendly and helpful staff. Have enjoyed shopping here for years and love the alternative to the big box stores.
Amazing people and very helpful perfectly priced 😁😃
Friendly and knowledgeable. So much better then the big chain stores.
Great customer service!! The second I walked in, I was created and ask if I needed help finding anything! Great prices too. Thanks.
Shop and support local! They have everything you need for small to minor house repairs! Great and friendly service!
This amazing community store has everything!
Sooo friendly, helpful, and knowledgeable! Best deal in town; youd be impressed with prices too. Great parking in back.Shhhh🤣
Great place and super nice gentlemen. They have EVERYTHING you need in this little store. For my BOAT or my Home they take care of me.I even bought cool lights for my bicycle.
Great selection but did not carry a common 40 watt a.c. transformer. Only had doorbell power 10 -20 watts.
They knew exactly why I was there. Got my parts and left probably within 5 minutes. Great job.
9/1/2020 - - Terrie (I hope I spelled it correctly) was absolutely fantastic. She knew what she was talking about and was super helpful. She even went out of her way to make sure I had everything I needed and offered alternatives and let me decide. GREAT JOB and I vote for a raise!- - The BIG BOX type store do not have this level of service or knowledge.The BEST hardware store ever. I needed a lock fixed and one of the guys came out ON HIS lunch break, in the rain and fixed it no worries. customer service and there is always someone to answer your questions. Go Seal Beach Small Businesses!
When Im trying to do a job around the house, and I dont feel like getting in the car and doing a 12 mile round trip to Home Depot, and then try to find someone on the floor whos helpful, wait in line to check out, and then if I get something that doesnt fit, do all of that again, well, I LOVE going into Bay Hardware right here in Seal Beach. Im usually helped right away, and back home 15 minutes later. My free time is precious, and Im aware that Bay Hardware pays higher rent than Home Depot, and Im aware they have to pay more for their merchandise, so why would I not expect to pay more too? They try really hard to be helpful, and you dont have to buy a whole box of that one size of screw that you need.
Have made several visits. Store has great inventory, reasonable prices and a very helpful staff. I have been very satisfied with my buying experience.
Small store compared to the larger hardware stores. However, they are way more helpful and still seem to have everything! Such a great store!
Small, but had what I was looking for. Helpful staff.
The staff helped me find fasteners for a machine I am restoring. As always they carried what I was looking for.
The employees at Bay Hardware always go out of their way to help you. Regardless of the scope of your project, Bays helpful and knowledgeable employees can offer a solution. Today Manny patiently helped me rebuild the locking mechanism on a sliding glass door, going above and beyond of my initial need. I highly recommend Bay Hardware for your fix-it or home improvement needs!
They always have what Im looking for. Great place and great service!
Well stocked hardware store, but small with narrow aisles. Helpful, knowledgeable staff.
Bay has anything and everything you could need from a hardware store and there is always someone around to help and very knowledgeable! No hunting down people to answer a question.
Great place with great people and prices. Even if you dont need anything channel Huell Howser and check out what all hardware stores were like before time....god...Im old😝but times am illusion ya know
Wonderful asset to the city of Seal Beach. We shop here whenever we can. Good selection, wonderful advice and service, and so convenient for us.
Wonderful People. They made 4 keys for me that worked perfectly.
Its amazing all that they have but most importantly a knowledgeable staff that knows their stuff and where to find it.
Absolutely the best hardware store around. They have crammed so much inventory into that place and have a really friendly staff to help you find everything. I have been shopping there for over 20 years and they have come really far in the last 3-4 years. They have a much larger selection of fasteners and hardware components than Home Depot or Lowes.
Awesome staff and they have even hard to find screws, nuts everything I need to put together my wife’s ikea orders
Never disappointed with the quality of service from their team or when in need of a special order item.
Great local shopping and people who can really help.
Homey hardware store with most basics in the house, and a helpful staff.
Very helpful and friendly staff
Home town hardware they have what you need at a good price
The guys at Bay Hardware are always extremely helpful, even 7 minutes to closing.
Paul was a very helpful salesperson. Knowledgeable and friendly!!
All perfect here..HD Ill pass.. My home store
Love this place. In town and has almost everything you need.
Always find what I need
Theyve got what you need to get the job done and the staff is prompt and helpful. Go there!
I have supported all local shops in Seal Beach for 40+ years. They are our neighbors!! However, when the local stores stop treating us as neighbors, My business will go to the big box stores. Bay Hardware has new policies for tool rentals, Their arogance & matter of fact attitude has lost them a long time customer!!! Their service no longer justifies their higher prices!!!
They couldnt help me enough! It was great 2 have service like that in this generation.
I wish there were six stars....this is the #1 hardware store E V E R !! Service, reliability, convenience, and even a personal shopper! I always try to find what I need here before trying anywhere else.
If you got an older home go there first skip the Box Store
Tried to have one screen made there. They quoted me $48.00 and 3-4 days to make. Went to another place. They built it while I waited(5 minutes) and charged me $14.00.
They are the best of the best thank you guys.
Nice little hardware store
Knowledgeable friendly very helpful
Great people and knowledgeable
A small place that carries everything you may be looking for
Everyone is very knowledgeable and helpful.
Exceptional service
Great store
Revamped inside seems to have everything
I think that guy abie that works there is a real idiot
Excellent service