Joey was great. She found me the space I needed at a good price.
Completely easy service to rent online. Had a bit of trouble finding my space but the manager Tasha helped me out and was so nice and friendly! I feel good about this place! Thank you Tasha for such a welcoming environment!
Came to this location to buy some moving products. Was greeted from Tasha. Very helpful and knowledgeable about all the products and got me set up for my move. Did not try to sell me anything, she just simply listened to my needs and suggested what I would need. Thank you Tasha . If we do end up needing storage this is where I will come!
I didnt store here for long, but this place was here for me when I needed them. Easy to rent and most helpful manager Tasha was exceptionally wonderful in making us feel welcome and had great communication throughout the stay. We will return to this location !
Excellent service from Tasha! Best storage in town!
Te-Aunna was my representative today, and she did an outstanding job. From the moment I walked through the door she was friendly and knowledgeable- and when she needed help, she called the right person and got the information quickly. This location is clean and extremely well run, I can’t recommend them enough. High praise for them!
Tasha and Tony were very helpful! Thank you. You both are awesome!
Absolute best service from Tasha. I drive my this location often and a day ago I found out I needed to get a unit. I stopped by was helped by Tasha and she was polite, had tons of information, answered all my annoying questions without any issues. I needed to talk to my spouse before we could rent and she saved the space for us! Came back today and Boom! Easy check in, great unit, clean property, large aisles, easy for moving trucks to access. Most of all - the service was outstanding! It is not often anymore that you find someone who is not only good and efficient at the job but does so with a positive attitude! Im glad I came here. Thank you once again!
Friendly staff that was quick and helpful to get me a parking space for one of my work vehicles.Definitely a storage space i am happy to rent :)
Very happy with my service that I received from Tasha. She made a already rough move into a better situation just by being so very polite and helpful. Very knowledgeable of the job! Tasha should be cloned so other facilities can have awesome employees just like her. My unit was not too far into the hallway, secured, timed lights. Property was clean. Gate was easy to use and access especially with the app. I will choose this location over any other in the future. Thank you 😊
Happy to be at this location. The manager Tasha is such a Gem! Helped me with a billing issue and I couldnt be happier! Thank you for your kindness and patience Tasha!
Incredibly attentive service from Tasha here. She kept in contact with me as I stored my vehicle here, notifying me of any updates. When I asked her to take photos of the storage space to check in on the condition, she promptly responded to my request. Would recommend to anyone looking for a storage space in this area.
Fast and friendly atmosphere. Tasha was very helpful and walked me through downloading an app to help me access. Tasha was so patient during that process. To rent a space was easy!
Carlos is so great ! we had trouble booking our storage unit and he was there to help over the phone, and in office ! he showed great customer service, and empathy for me and my family moving from a 5 bedroom into a 2 bedroom and needed help with storage options. He had great knowledge of site rules, times of closing, location of storage, and unit and did not hesitate answering any questions we had. Definitely should put him in a management position ! He deserves it ! Thank you Carlos for all of your hard work and helping me and my big family!
Ive been renting at this location for a very long time. I stay because the service is outstanding. I walk in the door. Tasha greets me and already has my account pulled up and ready to go. This makes this location stand above and beyond service wise. Thank you for being amazing Tasha!
I like this location. Secured good for storing car . Latasha nice help thank you
Great, friendly and knowledgeable help from Ltasha. Very thorough with every question my partner and I had. The process to rent a unit was quick and easy. Im glad I came here !
Absolute best service ever from Tasha! She was able to turn my not so great situation into a better one . She listened to exactly what I was feeling, what I needed in terms of the space. TASHA IS THE BEST! Thank you !
I am updating my previous review below. Sergio and especially Kelly did a great job today. They looked into the issues from the past, and went above and beyond to make everything better. There was miscommunication from both of us, but thanks to Kelly everything is now great. So thankful for both her and Sergio. We are staying at this location and just renewed again.Old post- Our company had a unit for about a year, but needed to adjust the billing credit card after the previous employee left. We tried to manage this remotely for almost 3 MONTHS, but ultimately the local staff insisted the previous employee come in to transfer. My past employee was kind enough to meet us at the unit, and I had to fly from out of state to do this on site. Once there it only took 2 minutes and I am unsure WHY it required time off work for my past employee and a flight purchase for me to make this happen- but oh well. Then once transferred to my name, the staff let me know my NEW rate- which was now $60/month higher. For the record, we did not leave or vacate the unit. We only changed the billing contact and credit card. As I explained to my former employee, why we needed to meet and jump through these hoops, the public storage employee interrupted me to let me know she could hear me. I was not telling secrets and only explaining why we had to meet in person and what communications I had already had with local staff, managers and regionals. The public storage staff was rude and not helpful. At that time, I then gave 30 days notice to terminate. I do not yet have another storage unit, but I prefer not to pay a company with such poor customer service.
Quick check in. Clean unit. Appears to be safe. Surroundings were clean. Tasha was kind and helpful. Thank you
Great online experience to rent. Property management Tasha greeted me and helped me out when I couldnt find my space ! Very kind!
Angie was terrific. Great service !
I must say that this location is very convenient, to both the south end and the city. TASHA was awesome as she was diligently helping me, find the right size,products, and locations for an upcoming move. All I had were questions, mind you she was alone and had other customers that she gave the same individual attention to. She is so nice,smart and funny. The office smelled great and its obvious she knows her stuff.
Fast and easy service to rent a space at this location. Was helped by Tasha who made things easy for us. Friendly and kind throughout the whole process. Will rent again .
Phenomenal service from Tasha. Made my move in process such a breeze. The facility is nice and clean, there were some fees attached to renting a space but combined with the deal for the 1st month rent, it makes it worth it.My unit is in a hallway but its not crazy far in. There is light in the hallway and Tasha assured me that if I needed a cart to load items down the hall she has them at the office and she can also bring to the hallway as well.The gate is pretty accessable, there is an app that you can download with your information so you can open the gates without touching the keypads,how wonderful is that? Very!Overall, I give this place phenomenal stars for above and beyond service that you just dont get anywhere else anymore. Thank you Tasha once again!
100 Stars for Tasha! She is absolutely the kindness person I have come across at any public storage facility in a long time. She has a welcoming attitude and helped me get the best unit possible for my needs! So glad I came here!
Management Tasha was wonderful and helpful! This place had everything I needed for my move.. #Simple #Easy
I dont recommend this location. They say one month free rent but there are lot of hidden charges, sneaky way they charge you more. In terms of flexibility, I see other storages like U-Haul Storage, Self storage are much better. I personally dont recommend this location. During the snowfall they dont plow the snow, it is difficult to drive the car inside to the unit or even to walk. I had a terrible experience.
WONDERFUL help from Ltasha. Very friendly and very quick. Yes the gate closes at 6pm, but its for a good reason, try asking what that reason is. I made a choice to rent here even with those hours because the facility is great, my stuff will be safe and I know ms Ltasha will be gracious every time I see her. Thank you!
Facility is great, Ms Tasha has always been absolutely wonderful. I would never leave this place but it has just gotten to expensive due to the pandemic but Ms Tasha always had a smile and greeted me by name everytime I came in! Makes such a difference having someone like that with the way the world is. I am sad to be leaving .
Had a great stay at this location. Tasha was most helpful and kind. Would recommend
Thank you for a great place to store . I was happy with the service and the facility. Good place to store. My items were safe. If I need storage in the future I will return. Most of all thank you Tasha. Youre great customer service is hard to come by these days!!
Great service from Tasha. Very friendly and the most helpful. I feel comfortable to store my belongings here. My unit was clean, I like the security features.
Great facility and great service from Tasha! I appreciate the kindness and patience you showed during our visit . Space was the perfect size and easy to access .
Tasha and kelly have been great. I was very stressed during my move in today, they assisted and helped me get into the right space. They were very patient and had the upmost respect! Thank you ladies
Great great service from Tasha - She was kind and patient during my move in, the unit was clean and worked great for me. Great social distancing practices in place and I feel I will continue to have a good experience here. I am glad I chose to come to this location. Thank you for all your help!
Great location. Always clean and happy people. Tasha is the coolest!
I started off having a poor experience with public storage. But I came to this location and was helped by tasha and I feel so much better now. I got the unit I needed price I wanted and a friendly experience. She took the time to hear what I needed and made it happen. I feel so much better now. Thank you tasha for all of your help!
They have an excellent team at the Seatac location due to their Manager Tasha!
I had the pleasure of being assigned by Carlos. This young man was very professional and helpful. He was able to answer any and all questions I had regarding the rental and it’s process. I truly thank him for taking the time out of his busy day to assist me with my rental.
It was very easy to rent online. At first I could not find my unit but was stopped by Tasha and she helped me. She was polite and just by her be out and about and being so observant I can tell I will have a good experience here. Thank you!
TeAunna wasSuper friendly and helpful
Recently picked out a unit at this location to store our household belongings for the remainder of the year. We reserved it online quickly and easily and set up an appointment to come check out the unit in person and get the keys. When we arrived Tony was there to help us and he was SO friendly and helpful! (We’ve never needed storage before.) He made the entire process, start to finish, a breeze! When we went to leave, our car battery had actually died and when I went back in to ask Tony for jumper cables he came hauling outside and happily gave us a jump! We had a great experience here, and I’m glad in a sea of storage facilities we chose this one.
Always great customer service from Tasha. Always happy and remember me by name. My storage unit is clean, hallways are clean and safe . I will recommend this location to my family!
EXCELLENT service from Tasha!!! Thank you so much. You were so kind and helpful during this hard time in my life. Very clean and you can tell the office was well sanitized. Masks worn at all times no exceptions which was great. My unit was nice and clean. The property grounds were clean. Just awesome! I am so happy with everything that occurred. I appreciate public storage being open during this time. Most importantly I appreciate Tasha!
Had a great storage experience at this location. Tasha in particular was absolutely phenomenal! Always friendly, always happy, property and my hallway was always clean. Above and beyond! I also didnt mind the hours being what they were because I know my stuff was safe.
This is a great clean facility. I appreciate the patience and kindness from Tasha and Kelly. They made me feel welcomed and answered all my questions. Great customer service!
Thank you Tasha for such great service! You are wonderful and amazing and I appreciate all that you do! Your property is clean and so was the unit I rented.What more can one ask for than to go to a place, spend some money and come out feeling awesome? That is what I got here. I never thought I would say that but it is true. The upmost respect goes out to you!Dear Public Storage, Tasha rocks and you should hang on to her with glue! She is a customer service goddess!
I have to say that my experience at public storage SeaTac location has been one of the most comforting customer service experiences I’ve received in a long time. The property Manager Tasha is spectacular she is warm and friendly. I was concerned about storing and she reassured me I was in good hands and answered all my questions . She even took me out to see where I’d be storing and help me get things set up.. if your looking for storage and want satisfaction I highly recommend the SeaTac. Public storage as a whole is a great place to store things. Thank you Tasha for your exceptional customer service and I look forward to the continued service.. :)
Stored my vehicle here for a little while everything was good. Tasha was especially a blessing. Thank you. If I need to store again I will come back here.
Great service from Tasha. This is my 3rd time renting at this location and I come back because she is so helpful and kind. Nice place to store.
Quick and easy move in from LTasha . Made everything smooth and easy. I appreciate the safety measures taken but still had a very friendly attitude! Youre awesome!
September 5th found my storage has been robed I call the office and reported to the police and what the office told me Im just paying for the place not for the security of the facility they neglect and they are not responsible for my lostDont rent in Space over there!!!!!!03/25/2017One more time found my unit empty this time now a lost everything this is the second time in six months if you have valuable stuff here you better take it to a more safe place before is too late....
Got help with my move from Mrs Tasha . Very nice.
Great service from LTasha. Helpful and the process to rent was quick and efficient. My unit was clean and LTasha made it clear if I needed help with anything I could let her know! Thank you 👍🏾
We showed up a little bit after closing time and the lady at the counter helped us find our passcode to get in anyway. Thank you
Lousy staffDont rent hereManager girl is WAY TOO young to be a manager
This storage place doesnt have walled off storage units. The ceiling is just flimsy wire fencing that isnt secured to the walls. Anyone could push through the wire fence ceiling and get into your storage unit. There are no climate controlled units either. I wouldnt put anything of mine here unless you just dont care about it.
Great, friendly environment. Personable staff. Very knowledgeable staff. Fast service. Everything is explained very well and easy to understand. Easy access to unit and carts to assist in moving your stuff in and out. Nice place to do business. Great job Jose.. :)
Clean facility and unitTasha is always so nice happy to have stored here.
Excellent service from Tasha! Clean space and lots of room to move. Been renting a while and I will continue to chose this location .
We’ve been here for about a year now and have been very satisfied. There has been a few instances of either gate being out of service, but that’s pretty rare and if you’ve ever had a storage unit anywhere this happens.That being said I’ve never felt like my belongings have been at risk because of the presence the staff, who has always been helpful, as well as the security monitoring they have at night.I want really emphasize how awesome the staff is, especially Tasha. When we’ve needed help or expressed concerns, Tasha has been on it. She set us up with our unit and really helped us find what we needed without trying to upsell us on anything we didn’t need. I highly recommend this location!
Wonderful service from Tasha. Thank you for your kind and welcoming attitude. I will use your location if I ever need to store again. The facility is kept together nice and clean. Price I was paying was worth what I got.
Their process for renting online is actually fully online (unlike other locations that still make you go into the office for paperwork), and Tasha is extremely nice and easy to work with. Only complaint is that their access hours are limited.
Very great place. Tasha is the best! Very happy for my husband and I to rent here. Feel very safe 👍
Tasha was very helpful. Thank you so very much for all of your help. I have never felt so appreciated! The place was clean so that was an added plus. I will be referring all that I know to come to this location over any other. Office clean, property clean, friendly smiles. What more can you ask for going to a public place. I feel my belongings are safe here. Thank you Tasha 😊
The ladies were very helpful with me. Pricing is very reasonable. I feel I made a good choice
Great service from Tasha. Move in was quick and easy. I would recommend
Awesome place to store your property. I keep returning to rent when I need to because the facility is clean and most of all the service is OUTSTANDING from the manager Tasha!
Thank you Tasha for your help for my storageVery nice and helpful
Great quality service from Latasha. I will store here again and again . Calming environment, clean and pretty well maintained. Hours are convenient and for safety. I will be storing here again next spring and will hope to see the same friendly face 😁
Very happy with the service at this location. Tasha was very pleasant to speak with, she is awesome!
No carts on the side Im on for moving staff wasnt very helpful unfortunately. Thank God I can take care of everything online. 2 stars for that
LTasha was great! Very friendly and signed me up so fast. Thanks
Wonderful service from Latasha. She was friendly and kind and had the upmost respect! The office was very cleaned, you can tell they sanitize often which is important during this time we are in. The property was also very clean as well. I would recommend this facility to anyone I know. Thank you for a great experience during this awful time we are in.
Great service today from Tasha. Fast friendly and super efficient. Thank you Tasha
Thanks Tasha for being so helpful and so kind. I am glad that you were there to help me. Very patient . Clean property and I love my unit .
Great service from Ltasha. Very polite and quick to help. I appreciate such friendliness during this time that the world is seeing. Thanks for making a difference.
Tasha was very helpful and cheerful at the front desk today. She helped me with everything in a timely manner and was great to work with! I recommend you do the same!!
Tasha is the best employee ever! She is so sweet Everytime my mom and I come in. She remembers us Everytime. Which makes things go so fast! Her office is always clean, you can tell she is smiling even under her mask! Just great! Thank you Tasha. For anyone needing storage come to this location, its clean, great service, ask for her!
Very happy with my move in from Tasha. Very happy to be here.
Very easy to get a storage space. Friendly service especially from Tasha! Thank you so very much for how kind you are and for simply listening to me. You do not find that so much anymore. Best place to store, also no sign of rodents!
Used my 5 x 10 for neary a year and a half to no problems. My routine ease of access and peace of mind was as good as it could be. Thanks Tasha and rest of friendly staff. MIKE ✌
Great Service from Tasha. Very kind and helpful. Very knowledgeable about all things storage related. She was welcoming and was also very helpful and not overwhelmed by my young children being very distracting. This place is clean and well maintained but the kindness provided by Tasha made the experience over the top great! A million stars to her if I could. Thanks Tasha !
Brooke and Tasha were amazing and took care of me so quickly! They are incredibly knowledgeable and such bright and sunny ladies, they will take care of you!
I rented from the manager Ltasha who walked me thru every step of my move in and made me feel important. Super customer service person !!
Great service from Tasha. I walked in and was immediately greeted with a smile from her. She helped me get in and out with my storage with no issues. Tasha made me feel welcome and I am very grateful to have met such a nice person like her. You hear such horror storys about storage but not at this place. This place is like the wonderland of storage. Clean facility and cherry on top helpful service. Thank you Tasha for all your help! 😀
Ive been to many PS locations in my time and by far this location has exceeded my expectations. Clean facility and friendly staff. Special shout out to Tasha . She is such a wonderful person and was glad she was there to help me through! She knows what she is talking about and made me feel comfortable with my storage choices. She took the time to tell me about ways to protect my goods . No indication of rats that some of the other facilities nearby. Overall great experience. Thanks Tasha! 👍
Best place ever!! Super friendly staff. Went there a few days ago and was helped by Tasha and Nay. Friendly ladies! Clean facility . Good prices for units. All around great! Thank you ladies
Kelly was great went to lunch. Tasha helped she was great!! nice ladies
This facility is great. The staff were super friendly, Raina helped me get things all set up and showed me the unit. She made me feel comfortable and happy with the knowledge that my stuff will be secure. Moving is never easy but I am so glad I found these folks to help me get the process started.
Very nice and friendly service from Tasha. She was so patient and so kind. The facility is very clean and welcoming. I am glad I came here ! Thanks for all you do Tasha!
Tasha is so nice ! Best customer service ever! She was so busy by herself but was calm and professional the entire time. Amazing!
Nice place. Easy to complete. Thank you
Hi. Charlotte and Latasha did a wonderful job. My third time here as customer.Many thanks, Gary
Great service from Tasha. Would recommend. Fast check in provided.
Wonderful service from Tasha. I will be using this specific place when I need storage again. Tasha was professional and friendly Everytime I saw her. Completely the best ! Thank you Tasha for all that you are during this hard time, it was nice to know you!
Carlos was extremely nice helpful, highly recommended coming here, great prices amazing staff, thanks again Carlos you rock!!
Carlos helped us out greatly and helped with our lock issue and we greatly appreciate it so much
Tasha was very polite and very helpful. Thankful to have dealt with her. Fast, efficient what more can one ask for.