I am a contractor on a remote Island in the Alaska Marine Highway. While we do have building supplies here, to offer my clients more selection and great variety I work regularly with CFM. Kim Bailey is my saleswomen and she is undoubtedly one of the most OUTSTANDING women to work with. She works tirelessly to make sure my orders are correct and accurate and is an incredible problem solver. I dont even hesitate to go straight to her when I need great products and she always points me in the right direction. She is knowledgeable and well informed on her products. CFM hires quality people and treats their customers great! Give her a raise CFM corporate or at least install a tip button so i can show extra gratitude! :-) I am a contractor and I approve of this message!
MY INTERIOR DESIGN FIRM ENJOYS WORKING WITH THIER GREAT STAFF ON SELECTIONS AND ORDERS FOR MY CLIENTS
CFM has great products of excellent quality and large variety to choose from. The personal is knowledgeable and ready to help. They also follow throughout the entire process from purchasing to installation. Very well organized company and flexible to meet our needs.
I love the service at this location. Christina H. is always very helpful, nice and fast when she is processing our multiple orders, and we have lots. Many times she gets our orders in at the last minute. They arrive very quickly! Jeff in the warehouse is awesome too. He spent extra time shrink wrapping our order so it wouldnt get wet in the truck since we didnt have a good working tarp. This saved our product and really gave up peace of mind since we werent able to unload it for hours.Go see these guys! You wont regret it.
Amazing place with good workers but Jeffery in the warehouse is just the best
Very little assistance from the staff.I can see why people go to places like home depot for better customer service. This might be a place for contractors that know what they are coming for, but I wouldnt recommend it for people remodeling for the first time.
Absolutely the best location within CFM’s many locations.They are all good but this one is great,The showroom is spotless, and everything is always there for clients !!!For anything and everything tile and flooring Tracy A is your go to Gal,she is extremely professional and has taken care of me and all of my clients I have sent her.She makes my projects more organized, my pick ups and delivery’s are easier because of her !For everything cabinets be sure to ask for Chelsea! She is a highly experience kitchen designer and she will work with you on every little detail that no one else will, my clients and I swear by her she makes all our installs easier and saves our clients lots of money!Even the warehouse is beautiful and organized. The warehouse manager Jeff is awesome. Super organized and always helping to get us back on the road and to our jobs.Truly An amazing experience with this location for years, and hopefully many more to come. I love everyone here and always get treated with respect .Thank you guys for everything !!!!
This staff was kind and helpful but the selection was painfully boring. No happy colors, only grays and browns and whites. I want my home to be a peaceful and happy place so I like beautiful colors all around me. aadil.com
Big selection. nice to dogs.
Wear house employee was very nice guy.Since I didnt meet any of the salesman I cant tell you either way..but the wear house guy.Cool dude..and a football fan.So thats a plus in my opinion to.lol
I almost didnt want to write a review, because I feel like my guy, Trevon, is the best kept secret in tile industry!Trevon is responsive, knowledgeable, not afraid to communicate when there is a thing to be confirmed, and all together a complete pleasure to work with.The first time I came in to CFM, I was lucky enough to ask him to help me, and I am never letting go.I love the customer service I am getting at CFM, and the wide variety of product they carry. A must visit place for all your flooring needs!
Really helpful employees, and it saves a lot of time and driving around to see most of the tile from the various distributors. The Saturday morning and Wednesday evening hours are very consumer friendly too.
Kim at CFM Seattle was such a pleasure to work with! We couldnt have gotten our two bathroom remodels done without her! She is friendly, speedy and always attentive in person and on the phone. This was our first big remodel project and we jumped in without a designer or a clue. She helped guide us through our options for flooring and countertops, provided excellent feedback, and was patient with our questions and the unexpected last-minute changes that came with our orders. She was respectful of our budget and made us so comfortable during the process. You could tell she really cared about selecting vendors for us that would provide quality workmanship and reliability. Thanks for helping out the little guys - even though we were novice remodelers, Kim showed us the same dedication and professionalism that a professional designer or contractor would get.
Showroom with enormous selection of all types of flooring. Anyone can browse and select, but they sell only to the trades.
Kim and Jeffrey at the Georgetown location have been nothing short of amazing to work with! We have worked with Kim for years and she is always on top of any task we present her with. She is responsive and always fun to work with. She makes going to CFM so fun! Jeffery has also gone above and beyond for us many times. He is always very helpful and makes our time at CFM that much better. If he sees an opportunity to help, he will always do so with a smile on his face and without being asked. Because of people like this we will continue to do business with CFM for years to come. Justin and Krista at Greenwalk Development thank you very much for everything!
Any floors, tile, or counters youll ever need. This is where the Contractors send their clients. Very wide selection and good service.
CFM was outstanding in helping us select and purchase SO many items for the house we built here on Whidbey. Billy Eberhard was especially patient and diligent in answering questions, making recommendations, confirming quantities, and expediting shipping on tile, grout, laminate, hardwood flooring and more. Usually you can get EITHER a great price or great service. At CFM we got both!
Dont remember ever coming here. Prolly my infidelitous girlfriend on one of her famous escapades.
Chelsea Jackson, cabinet designer extraordinaire!Chelsea didnt stop thinking about my project after our meetings. Within an hour or day she had new suggestions almost all of which were significant improvements over the initial design. Her sense of materials and colors extended beyond the installation locations and she was happy to share productive advice. When my wife countermanded some detail or another, Chelsea easily accommodated the new information. Cabinets arrived today, right on time.!
Eric was very knowledgeable and helpful. They have everything.
Great customer service! Very knowledgeable. As a General contractor I can get literally everything I need for a remodel here.
I cannot say enough great things about Chelsea Jackson. I had to run a few warranty claims to replace our cabinet doors due to some natural warping of the wood. Chelsea was very friendly and quickly submitted a claim while keeping me informed of the status of the claim. She has provided such excellent service that if I remodel another area of my home, I will request our contractor to reach out to CFM and source materials from them.
As a general contractor I do a lot of business here and its a pleasant experience everytime. Everyone I worked with David, Mary, Paul, Sam and the team have been great, real above and beyond customer service. Couldnt be happier
A big boo to their “no returns no exceptions” approach. I have a vendor telling me it’s fine to return an unopened box of tiles but CFM are saying their policy overrides the vendors policy. What an environmental waste when these could be sold and used elsewhere.
They have everything you would ever need from cabinets to flooring. Awesome company!
I just wanted to say That Jeffrey in the Seattle Store is the best, his costumer service is amazing,Management you guys are so lucky to have him.Thank you and qeep it up!
I have been working with CFM for many years and have greatly appreciated the professional staff at the Seattle Redmond and especially the Kent locations . Your services have helped me succeed with my tile installation business. Please recognize Jeffery in Seattle for doing outstanding work to recognize incomplete and broken deliveries and David in Kent for being attentive to my needs and quick response to providing excellent customer service . Thanks.
Just completed a small tile project with tile from CFM. Our contractor had recommended CFM as the place to go for flooring. The CFM staff were wonderfully helpful with selecting the tile, even during COVID-19. We had a virtual showroom tour, where Cristina had pre-selected several different tile options based on my description of what we wanted. She brought them into the natural light, then talked through the different tiles as she showed each one. We narrowed it down to two and she mailed samples to my home. Super easy to work with through ordering and responsive to questions!
This is my preferred store. Its always been well managed and the staff is exceptionally friendly.You do need to either be a contractor or have a referral from a contractor to purchase here.But they are a dealer for all the major tile manufacturers and other flooring. Including Daltile, Florida tile, Bedrosians, Statements Tile, Surface Art, and many, many others.Keep in mind, they are busy on Saturday and it can be tough to get the help you may need. I recommend shopping during the week if you can.
This is the most professional group of people I have ever had the pleasure of working with. Always helpful, always friendly, always knowledgeable.I go to CFM looking for product before I go anywhere else because they save me time which helps my clients budgets.Always a great experience !
Easy place to do business with.. materials easy to pick up from..No shortage of products to choose from .
The experience and friendliness of the staff here is second to none, very efficient and easy to get whatever flooring you need at at this convenient location.
I cant say enough about CFM Seattles stellar service, great communication and overall commitment to their customers. Kim is our Rep at this store and she has always provided such a great experience in purchasing carpet, tile, LVT, hardwood flooring and countertops!-RW Anderson Homes
Great place to get my material, friendly people, environment is awesome, 5 stars from me!
Capreese is so helpful! She greeted me right as I walked in and got me the information and samples I needed right away. She is awesome!
For years now, CFM is my favorite tool within my interior design business. The ability to select materials and finishes in one spot knowing that their offerings are up-to-date saves me so much time and running around. I can meet clients at their beautiful showroom OR send them in with 100% confidence that CFMs staff will take great care of them. Their sales teams response time is crazy fast (shout-out to Kim Bailey!) and they know their products inside/out. Very happy to recommend them.
We were in a bind having mis-measured for a kitchen tile update. Colin over at Contract Furnishings was very helpful in getting an order placed to Tierra Sol for a local pickup. Sometimes the stars align and they did in this case.Super helpful, professional and friendly. Thanks!
Nice place. Clean and organized. Staff is extremely helpful
We are remodeling our kitchen and went to CFM for cabinets. I can’t say enough good things about Chelsea who helped us through the process. At our first appt., she explained the different woods, stains, door styles and face styles. This can be completely confusing given the amount of choice. We selected, and she emailed images of what we chose. Second meeting, we revised, mainly color and small details.Throughout this process, she was helpful, personable, knowledgeable and efficient.Now she’s given us hints as to counters I definitely recommend CFM and Chelsea.
Josh was extremely helpful checking numerous places to help me find the kind of tile that I wanted, for a small order he really did an outstanding job
I worked with Chelsea on our cabinet design for our bathroom. It went smoothly any hiccups, Chelsea was on top of it. We are now going to have her do our kitchen design and know we chose the right person and place, one stop shopping CFM.
They have always been there to help and go a step further to be personable and professional providing service wherever you need it!🖒
Local tile contractor, Ive been using cfm for years. Great prices and even better service
Excellent service, prices and selection! Weve done 4 bathrooms, an entire LL finishing project and 2nd floor. Cant recommend CFM enough :)
Friendly and very helpdul staff. Tracy was excellent as a sales rep. Thank you.
We went their both for the engineered wood floor and kitchen backsplash tile and Josh Young was super helpful for both times.
Excellent selection combined with helpful, personalized customer service.
Great selection. Can do all in one stop shopping if you want.
Good selection. Customer service of wonderful!
Great prices and huge selection.
Ive used them several times. Their selection is awesome and the staff are helpful and knowledgeable.
Friendly service.
Very helpful staff and amazing collections
Great spot for flooring
Great people!! Jeff is awesome!!!
I have NEVER had someone be this helpful. Thank you to Alex and Kim!
Amazing people here!
Furnishing
Great flooring and more