This is a one stop, Even home depot takes their computers to this guy when their stuck. took my computer here many times. bought a mini Mack that gagit fix got stuck on the other day told him the problem. Computer love told me what the problem probably was. only gave him a 4 star because computers are expensive to repair but this guy will give you a free Diagnostic on your computer but it all depends on what the problem is.
Went in to troubleshoot an issue with my M.2 drives not posting correctly. Really helpful owner tested the components and fixed the issue like magic.Have been here two times in the past couple years and enjoy the friendly atmosphere, good service and direct communication.10/10 recommend this store if youre in the Seattle area.
If you have computer needs or issues this is the place to go. I had done my first PC build and could not boot into BIOS. The issue was simple but I never would have figured it out myself. The problem was fixed within a couple hours and now I feel relaxed knowing my build is in good shape. I’ve read other bad reviews and it seems people have unrealistic expectations. This place is top notch.
Great shop! They helped me verify whether my microSD card was broken in a matter of minutes
Good people. Helped me out with my prebuild and got it working again. Recommend coming here to anyone else that made the unfortunate discussion of buying a pre build when you have issues.
I highly recommend this place for all your computer repair needs. These friendly guys run a great shop. They managed to replace a dying hard drive on my 8 year old iMac desktop, and transfer all the data to the new drive. I paid a very small fraction of what full replacement of the computer would cost. Its now running better than ever and has at least another 4-5 years of life now. Im very happy!
Great service!I had an issue with my CPU overheating and running extra hard even when nothing was processing- brought the computer in, got a fresh coat of thermal paste and now we are back in business. Computer was well cared for and I appreciated the updates along the way. Thanks again!
Called them to get some guidance on battery replacement for my laptop. When I asked if I could order the battery with them but replace it myself, instead of giving me the adequate information, they turned me away thinking that they werent going to make any money off of me. Terrible customer service.
They are the best in Seattle. Theyve helped me twice and the last time they saved my computer from near death and brought it back to life and went completely out of their way to optimize it at the lowest cost I could possibly imagine. Thank you, Matt and Brennan. I really appreciate what you did and I will always come back
Randomly closed on a Tuesday with no explanation. No parking near the shop so I had to walk pretty far. Get it together small biz
Good help and service at decent prices
I found Computer Love in Google Search = used laptops in seattle wa. Today I bought my used DELL Latitude E6410 laptop. I recommend Computer Love because I found honesty, help, recommendations, trustworthy and real professionalism because he permitted that I checked the laptops; he explained me the pros and cons of both laptops and he has really fair and cheap prices for good machines.
Fair prices, quality work, professional and friendly service . I smashed my laptop up pretty good :/ Apple store had quoted me 750 just to problem shoot, but these guys had my laptop back in excellent working condition again for over 500 less. They know what they’re doing over here. I’m SO appreciative! Would recommend!
Reasonable rates. Great return customer discount. Fast repairs, courteous, and very in depth.
My desktop computer power button did not work. I immediately panicked because I had a deadline.I remembered passing Computer Love several times and decided to bring my desktop there.Matt was professional, helpful and solved my problem quickly. He also gave me extra computer care tips at no extra charge.I like supporting small, local businesses and Computer Love will be my go to for repair from now on.
Dropped off my computer and had it back in less than a day. After diagnostic, the problem was quickly identified as a bad video card. I was very please to be presented with plenty of options: 1) buy an in-stock video card to be installed; 2) buy my own video card and bring in to install; or 3) pick up the computer and install my own video card on my own. I appreciate that the up-sell was not the only option presented, as replacing a video card is within my skills.Because I know the diagnostic and options will be quick and fair, I wont hesitate to bring in my computer to Computer Love next time!
Sure nice guy that helped me out in a pinch with an 8pin power cable - no questions asked! Friendly and knowledgeable - will definitely use again!
Been to this place a Couple of times never bought nothing. Why not buy a brand new computer for the price for a used one? What’s good about this place you can work for them And build your own computer and get it I think Hands-on experience. (Disregard this review above) this is where I got my computer fixed,(A factory reset), It’s as simple as hitting that shift and reset key. Look on YouTube on how to do it! it will save you $80 to $120. A factory reset will fix almost everything on the computer. There’s two ways to do this do a fast sweep or start as brand new. One you need a portable drive, one saves part of your files. I suggest do the fast one first, if that don’t work do the factory reset, that will takes hours! but It will start your computer is brand new(everything will be erased though) use a portable drive for that to save your info!
I brought my MacBook Air at Computer Love for repair and I have no regrets. The technician was able to save my data and gave me a new hard drive at a very affordable cost. People here are honest, nice and efficient. I would highly recommend this shop to anyone who has computer problems.
Walked into Computer Love in a panic because I couldn’t recover my photos. Morgan was extremely helpful in troubleshooting the issue. I got the photos back! Thank you Computer Love!
Service was a bit slow, but they did a good job.
Staff was helpful but didnt seem to be in a good mood. It was pretty warm in the building and I looked forward to leaving once business concluded. They knew and had just what I needed. Id go back if I was looking for a part I thought they had.
Bring your computer here if it needs work. The owner/operator is a no nonsense get it done person. Honest to a fault. I had to negotiate paying more than he charged. Saved my data and gave a darn. Small shop that is big on service, like the old days
I highly recommend Matt at Computer Love. Ive had two experiences there with two computers, which were both positive. I find him to be really upfront, and he doesnt do any pushy sales stuff. His rates are surprisingly reasonable for the heart of Capitol Hill. He charged nothing to diagnose my computer. Fast turnaround, too--my computer was restored in 24 hours. I am not particularly computer savvy, and he did not talk down to me or make me feel like an idiot ;)
My computer stopped charging so I bought it here! They were very friendly and took it in. I think it was a day later they called me after the diagnostic and it was a part of my computer that wasnt working. AP at had to be ordered and a week later, my laptop was back in working condition! I thought it was reasonably priced (much cheaper than a new laptop).
On Monday morning, Matt responded to the email I sent early Sunday morning, quoting me a very reasonable price for installing a new keyboard both labor and parts. I showed up on Tuesday around noon with my laptop and the new keyboard which I already owned. He installed it for the price he quoted for labor, and it was ready before noon on Thursday. Great service, very reasonable prices, and a nice guy. Im glad both he and his business are in my neighborhood of Capitol Hill.
Thought I needed a new computer. Matt saved me a lot of money by repairing my old one. Great service. Delivered above expectations. Integrity. Thanks!
Had an issue with my computer; they diagnosed it very quickly, didnt over-charge me, and gave me step by step instructions on how to fix it. Great service, would absolutely recommend!
Brought my laptop in because it had a cracked screen. Ordered the new screen that day and was ready for pickup a few days later. Very reasonable price.
My computer problem was diagnosed quickly, the options offered were definitely fair in price and professional. The end product exceeded my expectations and the initially quoted cost was honored and time frame for repair was met on time. If youre having a computer issue, absolutely try these guys!
I love the time they take. Twice its been issues that they were challenge to fix. Took the time to find the issue. Reasonably priced. Love Them recommend them highly.
Dealing with computer repair can cause a lot of anxiety, save yourself the trouble of going anywhere else. Not only did Computer Love do a free diagnostic on my laptop, but they kept me informed throughout the entire process and even told me alternative options to their own. Not only that, but it was even looked at the next day!
I highly recommend Computer Love. They were able to diagnose my laptops problem within a business day and the diagnostics were free. The owner is direct. Hell give you an honest, knowledgeable opinion and not waste any of your time or money. Computer Love is your best bet for quick, no-nonsense service.
Called to find out if they could enable a particular function on a laptop. Was told You dont need to be able to do that, and was abruptly hung up on. Went to PC Fix in Ballard instead, where at least I was treated like a human being.
The only place I go to go get my computer fixed. They know how to fix almost anything and they will let you know if your computer is worth fixing or just getting a new one. The staff has always been friendly and are willing to answer any of my computer questions (no matter how simple they might be). If youre looking for a place to repair your PC or Mac, then Computer Love is the first place you should go before heading anywhere else.
Took my computer in for a simple update for an older computer. A week later it stopped turning on and I called them once a week for a couple weeks.... because I now dont have a functional computer. They never answered me back and havent been open when I stopped by. Very frustrating to try and support a small business and a cute little shop... and not get any help. UGHHHHH. I work in IT and I honestly just dont know if I would take the chance. Just go somewhere else.
This place is my go-to computer fixer. Diagnosed my problem quickly and for a very reasonable price. Thank you so much guys!
My really old laptop was on its last week before I float tested it in the lake. They cleaned it up so I was able to pull about 6 more months of life out of it for a reasonable price.
Computer Love saves you time. I called and explained my problem and they walked me through a cost-effective solution that saved me from having to come in. Computer Love, good looking out and thank you for your sincerity.
Great service
My computer crashed they diagnosed it for free. They went through and troubleshooted the problems and gave me options of what I can do. They ended up building me a great new computer for an affordable price. They were even able to save my hard drive and transfer it to the new computer.
Should give it 0 star. the man there is incredibly rude. charge me extra fee, without tell me before swipe card. when I said I dont wanna do it, give me money back. He charge me $50 for cancel order. “get out of my store” and slam the door. True story today, make my day.
Call to ask a question. They were very rude and the guy who answered sounded like he didnt even care. Right now in Seattle there is an emergency and if ppl like him just brush people off its not good for the world around us.
If you need data recovery, maybe this is the place for you. If you need real help, do not bother.Four days and five trips to their shop and neither of these two guys bothered to listen to what I said was the problem. I wasted so much time and energy here the refund cant even begin to make things up to me.And the rudeness when it was all over... Im the customer pal. When I call you and tell you that youve wasted my time, the only words out of your mouth are, Im sorry. Youre right. A phone call could have solved this.In the end, you couldnt fix the problem, though you claimed you worked on macs. If youd run the test on day 1 that you should have, we could have spared each other a lot of headache.And you wouldnt be facing a 1-star review.I will never shop here again.
Fixed my computer fast
I love that there are still small, local computer shops.Nice people, good service, fair prices.
Friendly, informal service at this hole-in-the-wall computer repair shop, and at a ~50% discount compared to his nearest competitor... Ill never go anywhere else.
Yes, indeedy, they did get my computer screen from out of the black and showing the desktop. Unfortunately before going in, I didnt look it up online because the next time this happened I found in 5 minutes the solution online. What Computer Love did wrong, was, without asking me, to remove my Norton Security System, to which I had recently purchased a new subscription, and Computer Love installed Avast in its place, telling me Norton slowed down my computer.... Now I get pop ups from Avast constantly, tricky ones that i have to read, trying to get me to Upgrade. No, I wont be returning to Computer Love ever again.
Matt was super nice on the phone and fixed my pc with ease. Would highly recommend
It was like taking my computer to a friend.I walked in, terrified that the screen on my macbook suddenly went black and stayed comatose after every reset attempt under the sun. The owner heard my story, diagnosed the issue before all of the words were out of my mouth, and was online looking into the best way to handle the situation. Turned out my specific laptop was blessed with a bad graphics card- an issue that affected all of the macbook pros for a 6 month period back in 2012- and Apple is having the company that made those cards cover the cost of a complete logic board replacement.Essentially, with only my best interest in mind, the owner sent me out the door with instructions to go directly to Apple to get the repair done for free which would have meant a $300-500 repair job for Computer Love. Doesnt get much better than that.Thank you guys enormously for this, your honesty and willingness to truly of help speaks volumes about how you run your business. Cheers to you.
Very helpful guys - really appreciate theyre around!
Brought in a new laptop, ram, a harddrive, they installed the add-ons for $50. A few weeks later the extra hard drive stopped working, they took it, fixed it, added some foam around the hard drive so it wouldnt move around and get loose again. They were responsive, polite, did good work. 10/10 would return.
Unlike local competitor, which wanted $50 just to look at my laptop, Computer Love offers a free initial diagnostic. In my case, this told me that the failure of my USB port problem was most likely a motherboard, which would have cost more than laptop cost to begin with ($250). HIghly recommended.
My laptop was repaired without any hassles and with a decent cost
Great service and super friendly, owner didnt charge me for a quick diagnostic.
Really great person. I checked in today evening for my laptop shutting down suddenly by heat. He sprayed near Air out part of the laptop and asked me to comeback if I find issue with cpu fan.Like a magic it cooled down no hot air no csgo competitive cooldown now..Thank you computer love.He didnt even charge me. respect to you sir..
I tried to install new RAM in my computer and my system went into a boot loop. I tried following a few instructions online and they suggested resetting the CMOS. I tried this, it didnt work and I took it to Computer Love on the suggestion of my friend (They replaced his busted motherboard).They performed the same CMOS reset in front of me when I dropped it off, and that did not work. I left it with them on Saturday and they came back next Thursday saying that CMOS wipe fixed the problem and increasing the RAM voltage in BIOS (which I told them had to be done with the new RAM). This seems pretty long for fixing such a simple problem. They also said that Windows did not boot and they might charge more to fix that. It turns out that the boot order was messed up and this confused Windows(Literally the first youtube video I searched for the error fixed it in a couple of minutes).Overall, if you dont want to touch your motherboard, Computer Love maybe good, but Im sure they can do a better job.
This place is amazing. Great A++++ service and prices are wonderful and fair. The owner even walked me through a few things over the phone to help me out before I brought it in at no extra charge. Work was quick. My macbook works great and I couldnt be happier. You should go here for computer services, you wont be disappointed.I talk to someone almost weekly about this place and I was there once about 7 months ago.Youre missing out and paying more by not coming here.Drew Elliott#happycustomer#moneyforcoffeebysavinghere#topnotchguyandcustomerservice#bestofseattle
Excelkent, knowledgeable, honest Service! ❤
Very rude- Hangs up before issue is explained. Not good business ethics.
Reasonably priced, good service.
Not someone you can depend on
Nice owner
Rude
Wow