Been dealing with this place for a few years now. Ive spent $977.49 in window washing supplies.On June 4th. I bought a 22 inch strip washer T-bar from them. I used it on a few commercial jobs with no issues. I put it in a tote in my truck, and the next time I took it out to use it, it was literally WARPED!I called into Casey, the customer service manager, who informed me that there was zero they would do to correct the problem. No credit, no replacement. So I told him that Id make sure others knew what type of customer service they could expect if they ever had an issue. Very disappointed. Ill be sharing this with all my window cleaning buddies and consumers - DONT DO BUSINESS WITH WINDOWS 101 - their customer service sucks.
Ive been ordering from Windows 101 for over 10 years. This order was no exception. I received my order rather quickly. One day short for a scheduled job but thats my fault. I can use my Sorbo Eliminator next week when the job is due again. Anyway, I have nothing but good things to say about my experience doing business with Windows 101. Also, please ship me some more items to test and review. Ive been washing windows for 30 years and have tested and experimented on tools 9 ways to Sunday, so to speak. I can offer some unique insight. Thanks.
Windows101 has been great for us. Competitive prices and a quick turn-around.We appreciate yall!
If they make a mistake, they will make it up to you. They did for me. An honest company i can respect.
Great place.Excellent serviceGreat products
Manny, the owner is very helpful. Whenever I have a question they are always there to help.Bought the new herocart from them, had one issue the whole time with it and they helped me fix it. I had too small of a hose for my RO DI system and was unaware until they told me! My bad!!! Theyre cheaper than some leading websites by almost $20 especially on the new moerman flex BOAB! Highly recommend them 👌👍
Excellent prices but even better customer service. Thank you.
Expert, friendly advise and a great variety of products....
Best place around for great quality products! Our company is based almost an hour away and we just wont go anywhere else. Everyone is so nice and helpful. Outstanding customer service!
Just received my DI tank and resin today and tried it out on my water fed pole system. AWESOME! Spotless windows! Super excited to get out and make some money window cleaning! Thanks guys!
Helpful, friendly and has what a window cleaner needs.
Good people here! Im thankful to have such a great shop to visit in my city. These guys are kind, helpful, and honest. Ive been doing trad cleaning for over 10 years and buying supplies from windows 101. I recently came in with a lot of questions about water fed systems. The staff patiently answered all of my questions, showed me different products, and explained their pros and cons. Ill keep coming back and ordering my gear from windows 101 as long as Im in the business.
Always very helpful and know their inventory
These guys are amazing! They went out of their way for us and helped us save some money which they could have easily not have done. Integrity and honesty which is unparalleled and so refreshing. Thank you windows 101! You have earned my business for life!! I highly recommend to anyone!!
Great customer service every time.
Excellent service, seriously second to none. I had ordered the wrong level loks without knowing and Joseph from the company caught the screw up and called to make it right. They also stand behind their product. I would recommend this company to anyone.
I own a Commercial Cleaning company, and I wouldnt shop anywhere else for our window cleaning supplies. The staff is extremely helpful and knowledgeable.
After most of my window washing towels were stolen from a Laundrymat, I contacted windows 101, spoke with the owner-Manny and he had my new towels to me in record time. Thanks for saving the day and my business.
Always top service!!
Windows101 had everything I was looking for and more. Will be ordering more supplies.
A always spend alot here
PLEASE READ!I am disappointed beyond belief with this company. My husband is a college student who clean windows on the side to help support us. We decided to get a water fed pole system from Windows101 to help the jobs go faster. Unfortunately, it just wasn’t worth the investment for us. The DI tank couldn’t keep the water pure enough. After a week we decided to return the system WITHIN THE 30 DAYS that the return policy requires. My husband spoke with an employee, sent all the information, and the return was on the way. About a week and a half later we still hadn’t received word of our refund. We called to asked if they had received our packages. Our call was forwarded to a MANAGER who told us that he “would refund us $200 and if we didn’t like it then we could take it up with somebody else.” I don’t know who the hell trains these guys but any company that lets their employees talk to their customers like that is a complete mess. The MANAGER told us that we didn’t return it within the 30 days, which is completely false. Then he said we didn’t follow the return policy. So we pulled up the return policy, read it to him and asked what part we didn’t follow. When he couldn’t tell us what we did wrong, he hung up on us. This system cost us $900!! I cannot believe how terrible our experience has been with them. I hope someone from this company sees this review and does something about it.
Great staff good line of products on time delivery what more can you ask oh yeah very friendly
Windows 101 is a powerhouse for DAPrDAN. 21 years ago Manny (the awesome owner) opened early so I could get my business started. He continues to add value every time I stop by for supplies. I am grateful for his encouragement and support thought the years. Great variety and depth of product.
Great Customer Service and Prices. Manny and his staff offer full service window cleaning products at a great price. Its always a pleasure to work with someone so involved in the industry personally and professionally.
We visit the store every time were in Seattle and when we purchase online, we often find their prices to be much lower than other stores. We do spread our shopping around depending on our needs but review is long overdue. I need some supplies to arrive in Florida by Friday and theyre making it happen ASAP by at least $30 cheaper than other stores. Thank you!
Windows101 has been helping me for around 18 1/2 years or so. They have all the supplies to start small or go bonkers! Stop by and see what they have to offer!
As the owner of Pure Light Window & Gutter Cleaning, I have nothing but good things to say about Windows101. I have been ordering window and gutter cleaning supplies from them for almost two decades now and have always been super happy with both their prices and customer service. Even though my business is located in California, my orders always manage to arrive in 3-4 days max. Thank you Windows101!
Best of best
Ive been buying my window cleaning gear from Windows101 for years now. They ship to me in Australia at a very reasonable cost. Love their range of equipment and the staff are very friendly when I phone them direct. Excellent business to deal with.Duncan McRaeMcRaes Window CleaningBrisbane, Australia
Windows 101 has great prices! Windows 101 ships free on anything over $95! And they have some products others have stopped selling! They are ones of my favorite places to shop! Thank you Windows 101!
Just made my first order for my window cleaning business today and wow! who would have guessed the prices were so much lower than my other suppliers and shipping is so much faster to the east side of wsh. bravo 101!
Great people and they keep good stock. Our industry has some of the best suppliers in the world. Just had some stuff on backorder but I needed it for a job on the next Monday. In a mild panic, I email Windows 101 about the status on Thursday morning. I get a call from Manny and he still doesnt have any stock but he has some demo stuff that he is going to repackage and ship to me so Ill have what I need in time. Less than 36 hours later, its waiting for me at the front door!
I live in Rochester,NY and only buy my supplies from Manny. They answer all my questions and are on top of my orders. I love doing business with them
This is a really solid company for professional window cleaners. I have worked with Manny, Yvette, and the others for over ten years now. Their customer service is second to none.
So grateful for Manny and his crew. Knowledgeable and willing to serve they are a wonderful resource having made themselves invaluable to the window cleaning community here in the NW with their yearly meet ups and product supply!
I am unhappy with Windows101. I purchased a tool from them that does NOT perform as promised, the SamurAI BOAB. They offered to replace it with 2 cheaper tools that actually work, but they refuse to pay for the return shipping. I asked that they send me a call tag for return shipping and the response from Manny was an accusation that I would NOT actually return the inferior product, as I had promised. This low level of customer service, combined with a distrust of their clientele is appalling to me.I have complained to the BBB, and am awaiting a resolution.I dont think I should have to pay for shipping to return an unsatisfactory item.
Been going to this place for years. I do not order online I drive from Tacoma to the store. I am going to order my supplies online elsewhere, I am not impressed with the shop. It is hard to find things, their inventory seems to be pretty limited (they just moved locations so hopefully they get more organized. I could not find the squeegee rubbers I prefer since they no longer carry them . Prices seemed steep $6 for 18 sorbo squeegee rubber? Ended up ordering wagtail rubber online. I do not feel the merchants know all that much about window cleaning as well. The main thing I like about this store is they have GREAT medical blue trim towels which I have not found anything that compares to this quality at other window cleaning stores. If not for that it would be 1 star.
I love this place. Yvette is the nicest gal and I love their products and conventions.
Always great to deal with, and always informative, and extremely quick to get your products to me .
Quality products at a great price. Nice staff as well!!
Found what i needed for window cleaning
Love coming here so friendly and helpful
Friendly staff. Good stock of items I use most.
Lots of products with knowledgeable staff
Best service, staff and pricing.
The place for anything related to cleaning glass!
Need supplies for Windows cleaning they got a lot of options
Your go to place for window cleaning equipment in Seattle.
Its my toy store!
Great service!!!!!
Great dealer great service, I would order again and again