This is my go to bike shop for its over the top service ethic. Kind, competent, and quick. No attitude either, just outstanding care. Ive bought my last 5 bikes here and have not been disappointed. I have taken all my bike business to these guys for many many years and can recommend Thunder Mountain Bikes without reservation.
Thunder Mountain Bikes was a great place to rent bikes. Riding on the trails around Sedona was a must for my 12 yo when we visited Arizona. The expert staff found us the perfect bikes to ride and gave us great advice on where to go. It was a fantastic day in a beautiful part of the world. I told my son I’d remember the day for a really long time to which he responded that I’d remember it forever, very true. We will be back!
Always friendly. Very interested in getting you back on the trail as quickly as possible. Repairs are done right the first time. Prices are very reasonable. Only place I go with my bike.
Awesome bike shop. Helped with a brake bleed I needed to keep riding while I was in town. Also bent my cassette and they had a replacement in stock. Super friendly staff too.
They are clearly experts and provided an excellent tune up for my road bike. I also love their merch and bought a jersey. Fits great!
I dropped a wheel wash for a repair, and grabbed the demo so I could ride. Great staff Excellent service and knowledge of the area. Highly recommended..
I had a great experience at TM Bikes!Ian gave me an accurate quote for getting my old beach cruiser road worthy again. I got new tires, tubes and a chain and am back to riding.He helped me decide what kind of tires would work best for the streets and gravel around Sedona and my bike was ready in a few hours. It’s a super friendly shop and I felt totally welcome and appreciated the help getting it back into my truck. All around a great experience and I’m so glad we have a reliable place in town to help with my bike (and decal:) needs!
Cracked my wheel on my 1st ride in Sedona. Came out on a road trip from MI. This was the first place I went to get sorted, and I am glad I did. They fixed me up completely on the same day. Really cool shop. Snagged some cool stickers and socks too. They had some cool looking rentals. Would definitely recommend these guys.
Reasonable price and shipping was a lightning fast. Definitely, Im buying again soon for mtb parts. Thank you!
Had an emergency blow out. They had me in and.out in no time. Helpful and made good recommendations!
These guys had some really high quality bikes (Evil Offering/Ibis) that allowed us to crush the trails around Sedona. They were very knowledgeable about trails and even had a handy little cloth map of the area that fits nicely in your pocket. The bikes were ready to go when we got there. The only thing I could say is it would have been nice if there were a later check in time than 6pm for the bikes, as it is just getting nice out for an evening ride at that time.
The guys & gals @ Thunder Mountain were extremely helpful both on the phone & in the shop. They have helped me year after year figure out trail routes that fit my ability & challenge me. They helped me install my bike rack and even shipped back my pedals that I left on the rental! Highly recommend Thunder Mountain Bikes for all of your mountain biking needs in Sedona:)!
Needed a bottom bracket for my brothers bike. No one in Middle TN had it. Found it on Thunder Mountain Bikes website and made a note to rush the order. He races NICA and needed the repair done before his next race. They shipped it on Friday right after we ordered it and it was here early Monday morning! We are thrilled. Great service.
Rented a mountain bike for a week. It was in excellent repair. Rental included a spare tube, pump, tire iron and tools. Came in twice to have chain cleaned and lubed twice with no wait. Pleasant knowledgeable staff.Will rent from them again!!
Nobody else had a ten speed 11-42t cassette in stock, not anywhere locally or online. They showed in stock at Thunder Mountain and so I called the physical store to check stock and low and behold the web store wasnt lying. Ordered on a Wednesday night, and heres my parts on a Saturday in AR. Super stoked. Thanks for the sweet service!
Just phenomenal reaction time. I ordered my parts during the weekend and received them that following tuesday. I do live close to Thunder Mountain, but not within an hour driving distance. I am just very happy with ordering online and the speed at which the products I ordered were delivered.
I rented 2 mountain bikes throughout the week in Sedona. Thunder Mtn is well stocked with everything a rider could possibly need. They have a tremendous selection of high level bikes available in their fleet. If you book your rental ahead of time the bike will be set up for your weight (shock air pressure) and pedal preference ahead of your arrival. Great service!
Highly recommend shopping from Thunder Mountain Bikes online storePlaced two orders online with Thunder Mountain. I have no idea how they got my order to me so fast. They also read the additional instructions/commentsI am currently building a bike and have had to source components from just about every online bike supplier and Thunder Mountain has been hands down the best to work with.They also sell coffee and hot sauce which is very cool and essential
The team at Thunder Mountain had a great stable of bikes to choose from. The staff was helpful and made sure we had tools, a pack, and even a tailgate pad for our rentals. I highly recommend this business for riding in the Sedona area!
Stopped in for an axs charger and they had a ton in stock. Good selection of other random bike stuff too.
The best bike shop for renting, amazing service and excellent bikes! We had so much fun renting for a couple of days and James gave us some great suggestions regarding which trails to ride! Thank you!
TMBs upgraded my husband’s and my bike to dropper seat posts. Cleaned the bikes and advised us on potential next work to be done. Reasonably priced and very speedy on completion. Thank you for the best upgrade until our new bikes arrive.
Highly recommend! Dont hesitate to order from them. I have placed a couple of online orders from TX and both were handled very quickly with fast and free shipping! Hope I get a chance to ride Sedona some time and check out the shop.
I had Thunder Mountain build my bike after shipping it there and then they took it down and shipped it back to me when I was done with my trip. The experience could not have been better--they were incredibly helpful, efficient, accommodating, and kind. They even went out of their way to get my bike to me after I had big hiccup in my travel plans. So incredibly impressed. Will 100% use again when Im back to Sedona to do some more biking!
Surprised on the turnaround of my bike repairs. Shop and crew are great! Thanks for the speedy service 🙏🏼
The guys at thunder Mountain took great care of my group. I ended up having to change bike sizes and they were super accommodating. They also helped tweek saddle height for me and seemed to not want to rush us out of the shop at all. They did a great job! Bikes work flawlessly and they have a super nice selection in their dream bikes.
A truly great bike store - actually, a great store of any kind. Yes, they know mountain bikes; yes, they have a great inventory of biking gear and rental bikes; and yes, they know the local trails like a pack of javalina. But, most importantly, whenever I’ve been in there, they treat every customer with patience and generosity. You cannot do better than this shop if you’re planning to mountain bike in this area.
Thunder Mountain is the main stay of mountain biking in Sedona and the southwest. They are current on the best trails because they ride and their mechanical knowledge is supreme. They took care of me so well during my trip last week that it made my experience so tremendously fun and they valued my time by completing two repairs in an expeditious manner since I was on a time crunch to get to rainbow rim at Grand Canyon 🌵🌈🌸. Thank you so much 😊 barry
Online order arrived in 3 daysSuper impressed and will use again! They also threw in a very cool decal that I can add to the collection on my KUAT.
Thunder Mountain bike shop was great! The bikes were awesome for the terrain and handled beautifully! The trail recommendations were great as well. They even threw in a tailgate pad/cover for no charge on our rental truck! Restaurant recommendations as well! Hopefully well return soon to shred some red!
I cannot say enough good things about this establishment... friendly, inviting and knowledgeable. Whether you are a first time tourist or a seasoned veteran this shop will take amazing care of you. Their local knowledge is unsurpassed and their service department absolutely crushes it. Don’t miss this place if you’re visiting or if you’ve lived here your entire life!
The service and mechanics were great and took care of me right away. Awesome service, awesome job. Definitely will return!
I order lots of bike parts online. First time I used Thunder Mountain ... These folks are AWESOME!! Good pricing, easy ordering, quick shipping ... what more could you ask for? A++++!!
Thunder Mountain fixed my tire ahead of the time they told me. Great service and friendly. I’ll keep going there!
We could not have picked a better shop to rent bikes from. Our experience with TMB as a whole was awesome. The guys are super friendly, and just all around comfortable and great to deal with. It was our first trip to Sedona and us Florida boys wanted to do some real mtn biking. They were able to get us a couple bikes (which are sweet setups) last minute even though they were slammed with customers and reservations. Well 100% be back to see them on our next trip. Thanks gents!
Completely awesome. Fantastic service. Very knowledgeable staff.
Great shop with top of the line bikes. We flew into AZ and rented a Toyota Tacoma to have something to haul around the bikes. Thunder mountain provided a loaner tailgate pad at no extra cost. The bikes were in great condition and the suspension on both bikes and seat heights were dialed in perfect for our height and weight. We also used the recommended trail maps on their website to plan out our rides. Their recommendations and difficulty levels were very accurate.
As someone who currently works at another bike shop in another city and state, and has been in the bike industry for over 10 years, I have to hand it to these guys. They’re all professional, knowledgeable, down to earth people who work hard to have a nice shop and give exceptional customer service. There are two guys named James that we worked with and they were both fantastic. Squeezed in a same day repair I never thought would be possible. Great brands, great apparel, great accessories, and *super* helpful with local knowledge and trail beta. Keep up the solid work guys.
Awesome service, very timely and reasonably priced especially for a destination bike shop. Personable and down to Earth vibe.
Friendly, knowledgeable, very helpful. Welcoming. Great people and great store. Make this your first stop.
Great service. Bike was ready and set up well for me when I picked it up. I was offered trail advice and the staff were always very friendly. The Sedona trails were great fun and the bike was great value (Trek Fuel EX7) and performed well on all the trail I rode (normally intermediate with some black diamond section : Slim Shady, Little Horse etc) I would 100% reccomend Thunder Mountain Bikes for rentals. They also carry a good range of products in their shop.
Very friendly and helpful staff! Convenient location with great bike needs as well as some great retail
Im a local resident, and Ive used Thunder Mountain numerous times for servicing my bikes. They have high quality mechanics who charge a fair price. I highly recommend!
We rented bikes while in town for spring break. These guys are professional and fast, shop was busy and customers inside limited because of COVID restrictions, even so, we arrived and were riding within 20 minutes. Our rentals were already tuned to our riding specs based on paperwork filled out online.We broke one of the brake levers on the rental and they had us repaired and out riding again before we could finish eating our lunch.Store also has a good selection of all necessary gear.We were able to ride from shop and find 2 days worth of trails (there is more, we just ran out of time). Last two days we rented a bike rack that fit our rental car for a reasonable price.Definitely recommend and hope to return soon!
Super disappointed in the bike shop staff and condition of the bikes we rented. Didn’t realize until we were on the trail that one bike had a malfunctioning dropper post and the other had stripped bolts on the pedals. The issues made a huge impact on our enjoyment of the trail. Will not rent from this shop again!
I needed to order two new brake levers, this website had them and they shipped them quickly.
Rented mountain bikes from here for a couple days and was very happy overall. Bikes were in great condition, the staff is very friendly and knowledgeable (definitely ask for trail recommendations!) and they even have bike racks available for your car which is extremely convenient. They had a rack on our rental car ready to go in 5 minutes flat and it was easy to use. Definitely recommend!
I ordered online from Thunder Mountain Bikes. After SIX MONTHS of searching for a specific brake pad, Thunder Mountain Bikes was the ONLY place I could find - in-person OR online - that FINALLY had it in stock.To say I was thrilled is a massive understatement.I ordered this item on a Wednesday afternoon. Thunder Mountain Bikes shipped it THAT DAY, and it was in my mailbox on Monday afternoon. I was thoroughly impressed since Im in New York and theyre in Arizona.Overall, Id say this is a great place to source parts. The next time Im in Sedona, I am going to stop in to visit these guys in-person!!
Awesome shop and staff!I rented a Santa Cruz 5010 from the shopAwesome bike, staff was really cool help good conversation with them about bikes, gave me and my wife good trail suggestions, I enjoyed it so much I rented an extra day with the bike.Definitely will use again when I’m back in Sedona! Thanks again, oh and they gave me a tailgate pad to use!Update! Still 5 stars! Just bought a bike from these guy! And I got a good deal on an awesome bike ! Bought a Santa Cruz 5010 shipped to my door! Very little assembly needed, the bike is perfect, if you want a high end bike on a budget buying from the demo fleet is the way to go!
Fantastic sales experience! I live in Colorado and recently ordered several parts for a drivetrain upgrade from Thunder Mountain online. Everything was shipped faster than I thought possible and arrived in perfect condition. They have an amazing selection of parts and very competitive prices. Thank you so much!
Fantastic shop! They took care of all my mountain bike rental needs. Their rental prices are very fair and the service can’t be beat!
Rented a couple of bikes for myself and my 10 year old daughter. Service was excellent and professional. The bikes were top notch. After a short discussion of our skills, they gave us suggestions on where to ride and it didnt disappoint. My daughter and I rode for miles with smiles ear to ear the entire time. Great job and highly recommend them.
Quick tune for a fair price. Thunder always delivers the goods.
Absolutely fantastic shop. Rented a MTB bike from them and everything was spot on and set up prior to my arrival. They gave excellent advice for local trails, and really just provided everything needed for a great experience. Dealt with several different employees throughout the process...and they all treated me like an old friend.
Nice shop with knowledge on everything about mountain bikes. Nice selection of gear, parts, bikes,clothing.
Those guys are passionate about bikes, and keeping people riding. No doubt, the best shop in Sedona!
Ordered some stuff from them, they surprising had stock of something. I called them to confirm their webstore was correct. They guy that answered the phone was nice and confirmed the stock. Ordered at the end of the day, they had it shipped by the next morning and I received the order two business days later (halfway across the country). Thank you.
My back tire got bent -they found a new one and put it and the next my bike was working again -appreciate the efficient and friendly service
Awesome bike shop. Came through when I needed a bike part and got me back on the trails. Support you local shops you won’t get better customer service anywhere else.
Just had a brake repair done. Was a great experience. Cant remember the name of the service manager but hes very professional and did a great job. Thank you guys, see you next time.
Really great place to rent bikes! The staff is friendly, prices are reasonable and the bikes were a fun time. All of the members working had smiles on their faces which was nice to see regardless of how busy it was.
The team at thunder mountain bikes is truly amazing! We are only 3 months into mountain biking and we were doing one of the trails near Sedona when my wifes bike got a flat front tire. We called thunder mountain bikes and they said bring it by and we can have it done in 30 minutes and I thought yes OK lets see and we dropped it off and before we even got back to the RV Park where we were staying they had it done and both called and texted us to let us know. They replaced the tube, slimed both tires and only charged us $9.88 and said Hey good luck! 👍 Also they did not treat us like newbies they treated us like people who had been around mountain bikes forever and were very personable and professional. Great service all around around.
Great experience buying from Thunder Mountain Bikes. They shipped fast and had the product I needed!
Nice, efficient guys work at thunder mountain bikes. I dropped off my bike before closing and it was ready for me by 8:30 in the morning.The repair didn’t cost an arm and a leg. Thank you guys!
I just started a warmup lap at the bike park in Sedona and broke one of my spokes on my rear wheel. Took the bike to Thunder Mountain Bikes on a Sunday at 10:30am and the boys had that repaired within 1 hour. Could not thank them enough so I bought a few shirts and we headed back out to the trails! Awesome service at an awesome bike shop!!! Thanks again
Great products, fast shipping. Came with a free sticker. What’s there not to love?!
Awesome store, great service, fast shipping. Nobody else had the grips I was looking for in stock in the color I wanted (black Deity Supracush grips), but TMB did. Got it to me in only a few days, packaged well, and put a smile on my face. Thanks!
Perhaps the only good value on any item in Sedona! I was so impressed by the quality of my bike rental and the price! It was truly shocking the quality of the bike they allowed me to rent. Most places on East Coast won’t allow this type of rental.
Such an awesome bike rental store! They had our bikes ready, helped get the bike rack on our car and made sure we had everything we needed! They even told us about some awesome trails to try! Such wonderful customer service and great prices for the bikes we used! I wish I could give them 10 stars! Love them!! Thank you Thunder Mountain Team for making our experience so amazing!
Been living in Sedona since 1996, always use you guys for my repairs. Always great service !! Thank you.
Rented 4 bikes for a recent vacation stay. Easy, online process. Bikes were ready, staff was helpful with guiding us to the best local trails. Great selection of riding gear & clothes, especially for women! Will be recommending!
The team at Thunder Mountain is fantastic. They do a great job at a fair price, are super knowledgeable about the bikes and the local trails and the shop has a fun and energetic vibe.
Hands down the best customer service Ive ever received at any business, anywhere. Great rental bikes at a super fair price. Cant recommend them enough!
Thunder Mountain Bikes is awesome!!! The employees are very friendly and made everything super simple & easy for our bike rental. The store had lots of awesome gear and variety. I would definitely rent from them again and recommend them to friends!
Looks like a cool bike shop, fells like a cool bike shop but wait till you talk to the staff. No cool at all. Rude
Good prices, good bikes. However, employees didn’t really offer any sort of help. Kind of rude
I searched everywhere for a Shimano derailleur (found a few in Asia) and up pops this Thunder site which had one in stock. There are many fly by night bike sites so I called and he couldnt have been more friendly. Shipped to Georgia in four business days. They are now on my bike list! Thanks !
Ordered online. Great shopping experience. Courteous service and timely delivery. Ill definitely shop again.
These guys are great. My saddle clamp snapped in half in the middle of a ride today. I made my way to town and Thunder Mountain was my first stop. They searched the shop until they found something that worked and let me get back on the trail. Outstanding service and a big help.Their shop also has everything you could need for a ride, and yesterday I was able to pick up the things I left at home and needed for an all day adventure.
In my opinion by far the best bike shop in Phoenix area. Friendly staff that are all enthusiasts. Super helpful service department!
Called in for a trail report before brining my bike on a weekend stay. The shop had easy to use phone prompts and the staff was very friendly. Look forward to stopping in some time.
Great experience! High recommend, great bikes and great service.
While I cant walk into their store and see their smiling faces, due to a 2,000 mile separation, I did order bike carrier from them online. The Entire experience was an absolute joy!! Their Website was Great, Prices were Great and their Service was Spectacular!! Awesome Company to Deal with!!
Very easy to deal with and bike was setup great!! Only took 10 minutes upon arrival to get bike, would have been faster if I had remembered to sign the waiver ahead of time. Drop off was also a breeze. Would not hesitate to rent from them again.
This is a great bike shop, the people were easy going and super helpful with our needs as new riders to the area.They hooked us up with top notch bikes, 27.5+ Evil Offering, and Ibis Ripley, a bike rack for our rental car and some sound advice on where to ride as well as a cool trail map.Cant thank you enough for making our trip to Sedona so special.Thank you for sharing your area with us.
Awesome staff! They are all very helpful and super knowledgeable. I’m local and I have my own bike. I do come quite often for small repairs. They are always eager to help. If you are a tourist and don’t want the hassle of bringing your own bike, definitely rent from this place! Five stars service!
Fast order processing and shipping from their store in Arizona to California. Great prices too.
Awesome bike and super helpful staff. Highly recommend! Not a bit of attitude and great with setup, local insight and return.
Over the edge bike shop is a shop run by a great bunch of guys. They take a lot of pride in what they do and it really shows.its been very hard to find a reliable bike shop that can do the work in a reasonable amount of time in the last few months.these guys go above and beyond their call to get your bikes in and out and the work done safely as well as keeping their customers safe as they shop and come in and out of their facility. Many thanks and great work guys, Ill see you on my next trip to Sedona.
Needed to get some hard to find parts and found them on the E store. Shipped super quick and my bike is back on the trails! Thanks and will definitely use again.