The pharmacy is listed as having a 9am opening. I planned To go there first but at 9:12 they were still not open. I asked someone if there were different hours posted somewhere and the employee completely blew me off. Said “I havent seen anyone from there some in yet so I guess they are not open.” I get There are shortages in staff. But I was honestly asking if I had missed something. The sarcasm and disregard were a bit much.

Every time I make a purchase there I am followed around the store and harassed and intimidated because I refuse to give up my sovereignty as an American citizen.

Picking up at the pharmacy. Two females behind the counter did not have masks on.

I have to say the staff here are extremely rude. I had just walked out the store and noted en entire bottle of wine (just walked out with)was leaking. I immediately can back in with the dripping bottle and waited to get the attendants attention that I needed a different bottle. They ignored me and I had to get back in line. By the time I got to the counter the woman explained they cannot return alcohol. I said I just walked back in from the door and went in line. I understand it is the law that it cannot be returned; however, what I did not appreciate was the woman who checked me out saying she only had handed me one bottle of wine in a horrible tone ( I had purchased several bottles). The fact that the cashier was somehow blaming me when for this when I handed her all of my items to scan from the cart to avoid her lifting heavy items (I had purchased 3 12 packs of soda too) as well and keeping social distance due to COVID was unbelievable!

I was ready to say goodbye to this CVS until today. The Pharmacist by the name of Jessica helped me out in a big way! Jessica is the first CVS pharmacist who has ever gone that extra mile to help! Good job Jessica!!

After it seemingly getting straightened out, the pharmacy has returned to a cluster. Short version; called to verify meds were ready. Told yes. Got there, told don’t have it, but script was transferred to CVS in Cedar. Drive there.They do not have any evidence of the transfer...and do not have the med, but say it is back at Fairmount. Drive back. They say sorry, do not have it. It got worse; nasty tech, apologetic store manager, no call back from District Manager Sarah; the supervising employee responsible for the pharmacy. We can all thank her the great job.Time to shop elsewhere.

I give this rating because of the pharmacist and nothing else. I called and asked if my daughter’s whole prescription was ready (3 items for checking blood sugars). The women I spoke with said the were. When asked the total cost she said after insurance it was $1.66. I drove 45 minutes from where I was to get there and am then told at the counter that they don’t have one of the items in stock and the other two are going to be $114. I began to ask how it was that when I called I was told it was all ready and the cost was less than $2 and now I am being told something wildly different. The pharmacist came over and helped me with everything, found what I needed by directing to less expensive products that do the same thing, showed my daughter how to use the products and was generally a super helpful and friendly guy. Much appreciated!

Our Dr. sends the prescriptions in electronically, yet every time I call to see if I can pick-up the Pharmacy claims they dont have a prescription for us. After 10-15 of back and forth they always find it way down there (whatever that means)Just super frustrating

Had a very unpleasant experience here today, the woman at the cash register seemed to think it was necessary to yell very loudly when asking for my ID and for the ID of my friends. When I presented my ID she didn’t even look at it, if she had looked at it she would have noticed I am 27 years old, she instead proceed to talk louder. And when I asked for more information on their policy it was as though I was asking a question that was inconvenient to her. I was asking for further clarification as I have never had any problems purchasing alcohol from this location before regardless of who I was in the store with. I also was purchasing other items and she was very rude when dealing with the payment of those items as well. I was shopping for myself and not the ones around me. It was very embarrassing seeing as how there was a long line of people behind me. She could’ve handle the situation better. Would recommend training employees on how to properly talk to customers.

Poor customer serviceall day wait for prescriptionRude front line staff

Any pharmacy whose tech is gracious and kind and remembers my name gets 5 stars hands down. Even when it’s busy the wait is worth it.

Generally friendly and helpful. Pharmacy staff keeps changing but they are professional and helpful.

Tall guy working the front register short changed me five bucks and didnt give me my receipt... Thanks

Very busy CVS that always seems understaffed. Of parking configuration makes getting in and out more difficult than it should be.

The pharmist was rude .n got on my nerves.

The pharmacist is rude.

Good store.

Good Service!!

Balls of boi. Dope for acid