The lady working today was very very helpful regarding an international package I had to ship. She really took the stress out of having to do this. I will definitely be returning.
Over all great store with friendly, helpful people. It is seldom walk in and then out as most often there is a line and you can expect a wait.
Fast, easy and convenient. Great people.
Clerk and management argued with me that my package wasnt there when I had a note left in my mailbox by the UPS guy from the day before stating that it would be delivered at this store this morning; and the online tracking advised that it was there. The online tracking even had a confirmation and the exact time it was checked in at the store. Long story short, my package WAS there. I hope they dont treat anyone else like how they did me today. I hope that they have learned from my situation and thoroughly check their stock before declaring something isnt there.
Excellent Service Today.Very professional employeethat was very nice to do businesswith.
Amazingly nice people, very reasonable prices.
Very helpful staff. Polite and attentive to my needs.Thanks Q
Easy fast service mailing. Covid-19 guideline adhered to. Face Masks worn at all times communicating
Very helpful staff
Always helpful. Friendly personalities.👏👏👏👏
Great service every time I walk in and out the door!I recommend them to anyone looking for a Private Mailbox, Notary Service, Quick Print Job, or Shipping packages to loved ones out of state. The owners, Kim and Barre have been in business here since 1997 and have developed a relationship with their community and customers! As a former employee here, I want to recognize them for their ability to provide fast, friendly, and reliable service to the people of Shawnee. If you happen to be in OKC, you should visit their Nichols Hills Pack N Ship store located off of Western for the same friendly, professional, and personable experience you receive here in Shawnee!Also, dont forget Shawnee...support your local businesses!
The USPS shipping options at this location are a bit outrageous. They are not able to offer USPS Flat Rate Priority Box options which can be printed from home if you own a printer. A $7+ package was going to cost $20+. Even without the flat rate Priority box rate the shipping should be around $16 at the most based off weight.Their other services might be okay but if you need to ship a package through any carrier, save your time and money and just go to the actual post office or carriers place of business.To end on a good note the lady working Monday evening was very nice and polite even at the end of the day.
Excellent service from the moment I stepped in the door. I was in town for a funeral and had to ship a priceless package at the last minute. Both ladies were warm, welcoming, and very pleasant. They were eager to assist me with my odd shaped package that I couldnt get onto the plane. The staff even said their condolences for my loss and wished me safe travels back home. Problem resolution combined with simple kindness managed to turn my whole day around and touched my heart. Thank you so much for all of your patience, professionalism, and kindness!
Dropped off a pre paid package. Quick and easy.
They are very nice
E-Z Ship & Copy employees are always so kind! It’s a breath of fresh air. Thank you!
Really great service. They did a big copy job for me and I was very impressed with the prices and quality! Ive shipped a few things here before also and never had a problem!
Great staff, very helpful
Staff was very friendly
The young man behind the counter is professional, prompt, courteous, remembers customers, listens well, and multitasks like a boss. Because of him, I give this place 5 stars. Great customer service from a excellent individual.
Great service, a little pricey but always smooth transactions.
Well... I want to give this 4 stars but I cant. The people who work there are an absolute joy, they obviously love their job and were welcoming and patient explaining how everything worked. But unfortunately, when I sent a fragile item thru their services, it arrived at my customers home damaged. It had been packaged incorrectly and torn. It wasnt too bad, but enough to warrant a refund to my customer. So, employees get 5 stars, but the service gets only 3. Itd get 2 stars if it werent for the employees.
Nice and helpful workers makes my life a lot easier
I have used this location for many many years. Barry and his staff is the best, always courteous, always helpful and they always remember me.
John Doe,I do not believe that the rating given to our store is fair for a few reasons. In the review you state that you paid $25 plus tax for just a cardboard box. Here at EZ Ship, our most expensive box that we sell is for $25, however it is a double walled box, which means that the box is twice as thick as any standard box and is also a special ordered box. We charge $25 plus tax to offer you a service which includes us packaging the delicate item for you with the box, bubble wrap necessary to protect the fragile item(s) and packaging peanuts to give cushion support to ensure that the packaged items are submerged in the center of the box with at least 3 inches around the item(s) to ensure that the item(s) do not arrive to the destination damaged. We have a 99.99% success rate in all items packaged by our staff to ensure that the items you send are well beyond taken care of. Everything that is paid to be packaged at our store is professionally packed, as we have been in business since 1997. We have over 60 sizes of boxes here that range for small to large and standard to thick (including specialty boxes). The cost of a box can be as little as $2.25 or up to $25 based on what additional materials/ services you need for your package. Here at E-Z Ship and Copy, we offer wide range of services to the people of Shawnee with fast, friendly, and convenient service.
Extremely helpful and professional
Copy service not a post office.b
I have never experienced such unprofessional and hateful customer service. I was trying to resolve an issue that had been going on with a package of mine, but the lady who answered my phone call talked to me in a very disrespectful and arrogant tone and left me feeling belittled. For a company that states in a comment below that they value their customers, the women I talked to most definitely did not make me feel this way. Instead of being patient with me and helping me with my questions, the women I was talking to basically told me to figure the problem out on my own. She told me to look up my tracking number myself and wasnt patient enough to wait until I could find the number in my email and give it to her. I posted a review on their Facebook page to warn others of this womens attitude towards customers earlier today which was exactly what I have said in this review. Within an hour of posting it they deleted their reviews page completely on their Facebook page. I hope that the company can learn from this mistake and teach some of their employees how to properly treat a customer so no one else has to be treated this way.
Every time I go in they are super helpful and kind!
Love it
I went to Walmart to buy a box to ship a package, but they didnt have the right dimensions. So I found EZ Ship and Copy and bought a box from there. I was shocked that the cost was $25 plus tax for 1 cardboard box! When I asked how their shipping rates compare to UPS or Fedex (in other words, is is cost effective for me to use your service) the employee responded I dont know if our rates are comparable to Fedex. Overall, no abuse (except the mark up on the box!) and they seem to be easy and quick.
Every single time I go, only the best customerservice! Year after year!
Quick and helpful service with a smile!
Great service
Awesome place