We needed lights for a North Kansas City warehouse. They found replacement bulbs -- and we needed a variety -- provided counsel for adapting energy-efficient LEDs, including ballasts, and delivered to our facility. Our experience was top notch.
Always fast, friendly service and always what we need in stock.
Outstanding customer service. The gentleman who assisted me really took his time to make sure I got what I needed. Very kind and helpful.
It’s almost odd when you talk to someone on the van phone and it works out when get there!! You know, customer service!These folks have always treated us great, with terrific products too. This is the only place to go for blubs!As my Father-in-law used to say!!
They always have the bulbs and fuses we need
All kind of old and new design lights u get under one roof at watts up. You dont need to run different stores.
Super friendly and has a great inventory selection!!!
They always have what O need.
Kind people. Good business.
I have been going to this franchise for years now and just starting going to the one on Johnson Dr. The guys are awesome. The parking lot is a bit tricky to get in and out but the service is worth it.
Always kind and most helpful. The place to find what youre looking for.
They always have what Im looking for, as the big box stores dont. The staff is always very knowledgeable and very friendly. Dont waste your time, as I have, going to big box stores. Just go here first.
I looked all over the Kansas City area for a specialty bulb last minute to complete a job and no one else has what I was looking for. Watts Up had the exact LED retrofit bulb in stock to keep me on schedule and get the job done that day. The staff is very personable and genuinely wanted to get me exactly what I wanted. I will be visiting here again.
Ive been working with Jake on a fairly complicated LED project to light some transparent stone, and he has been absolutely spectacular to work with. Helped me with prototyping the materials and had all the answers. Highly recommend Watts Up. These guys rock.
They can find any replacement bulb and are so helpful!! What a treasure!
Best place to find that hard to find light bulb of any kind.
I converted my commercial high Bay lights to LED, called them up and they had what I needed to get the job done. Reasonably priced, products as well.
These people know how to do customer service. They are incredible.
Friendly staff. Knowledge. Fast turnaround times. No job is too small. Im very glad I came to them.
Good service and price.
Located West of Interstate 35, on Johnson Drive, Merriam, KS. BEST PLACE to find fluorescent bulbs for a wide variety of lamps. They may very well be the ONLY place to find replacement bulbs to lamps with bulbs no longer manufactured. I did. Prices are very reasonable. Staff is helpful and knowledgeable. 4-3-2018. Mgb.
Brought in a item for replacement for customer. Older guy, owner? Looked it up in catalog right in front of me, and wrote up invoice for order. I Paid.Should be delivered within a week. Would call when came in to pick up.To make long story short, I contacted them several times when no contact after several more weeks, then months.Now, months with telling me many excuses on hold with different people, they lost order, could not find paperwork, drove there 3 times in person, said never could get item wanted from manufacturer, etc.Finally got refund, but customer lost HUNDREDS on re-sale for antique re-furbish for customer.ALSO, spent day online to try to make it right for MY customer, found same item needed by Google search, but too late :)Here is my advice. GOOGLE search yourself!!!,Find your item delivered within one week directly, and eliminate this middleman!I found my order for 5.00 per piece less, PLUS, several dollars less to ship even multiple items for what I had paid them to ship for one!Also, terrible off-street parking at busy intersection, but they have parking in back reserved for them, with many extra spaces always empty, and marked for employees only. Seems put customers last?This is the worst review I have ever done. I do not take this lightly, can matter to a small business.I can honestly say that I made several calls, visits, etc. to try to make this right for many months. Lost paperwork twice?!I can prove I got my product within 1 week, for much less online directly.BUT, a positive! They are always busy when I have come in.They seem to be very nice.Maybe they just have more business than they can handle well?They also did admit they screwed up, and said they rarely do.That is RARE! I like that!So, worth a try?
Everything you could possibly want is available in light bulbs etc. and if it is not then they will order it for you. And special orders are fast.
Good prices and service
Awesome place with awesome help if they dont have it its probably not made
Always and I mean always has the materials I need. Friendly and educated staff. Thanks always!!
This company has the knowledge to make anything light related happen. Definitely my go to source for lighting
Truly customer service oriented business. So rare these days. They have the answers about bulbs, educate and help you problem solve.
Needed a bulb that none else had for a European lamp and walked out with it in 5 min. And very inexpensive.
Always helpful service and great attitudes.
Good place to buy light bulbs that are hard to find
Excellent ; they always have the odd in stick. Friendly advice, knowledgeable.,
Found a light bulb quickly that I couldnt find anywhere else. Very helpful!
They were able to replace a bulb in my Christmas tree topper, its from 1979 but so special to me!
Great place to buy light bulbsVery honest and trustworthy business
Friendly and incredibly knowledgeable staff. I told them what I was looking for and they brought out exactly what I wanted. Super cheap too!
I always get exactly what I need here. The staff is very knowledgeable, and tough problems find solutions.
They always have those hard to find bulbs when you need them. Great staff.
Knowledgeable staff that always can answer your questions and address your concerns
Oh wow! They have every kind of light you can possibly imagine and are very helpful.
Great place for special bulbs
Great selection, experience staff and great service
Itll have what you need but its not a show room if you dont know what you need but know what it goes to theyll help you find it.
Always helpful and have what I need
Thank you, Janet! These people know their stuff...!
Our company always uses Watt Up for speciality bulbs! Great company, knowledgeable, friendly staff.
Always super helpful staff. They go above and beyond to get you what you need.
Anything 💡 you can think of....They have it. Great staff.
They know what theyre talking about when it comes to lighting .
Always have what I need and pleasure to deal with.
All kind of bulbs and and everything that relates to lightning the do have over here, if they cant find it no one else can, awesome customer service I have been doing Great business with them for years. Small place with endless possibilities.
Huge inventory and extremely helpful staff!
Great service, huge selection, and very helpful
They know there stuff
If youre only open during office hours people who work in an office cant come to your store.
Even though they didnt have what u needed he was very helpful with helping me find a solution
Always has the right product the first time!
Great place
If they dont have it they find it quickly
Great prices
They got it all.
They have anything you need to fix a light.
Lots of light bulbs, you can find what you need!
Great place!
Good service
Union strong
So many light bulbs
Good customer service and very amabkes
Excellent service