They know your car better than you. The very best batteries, Duralast. I bought one put it on my shelf for 3 months. I put it in my truck and fired it right up.super battery.

Quick service and have decent prices with good quality as well

I mainly deal with the commercial department for my business and personal automotive needs. Chris in commercial does a exceptional job! There are a few others under the roof that also deliver excellent service. Great pricing and quick service when Chris is handling it!

I popped in the Auto Zone on Lafayette St. yesterday and was in a pickle. I came in contact with TIFFANY who SAVED THE DAY!!!! What a blessing!! She came to my rescue and knew EXACTLY what I needed, and where to find it! She was my guardian angel!! She turned a hectic situation into a pleasant surprise. YOU ROCK TIFFANY! Keep up the good work and Thanks again!!

Dylan was very knowledgeable about fobs and why they werent working correctly.

Manager waited on me, she was extremely knowledgeable and walked straight to what I needed. Great friendly service.

My needs were simple and I was able to get in and out quickly. The staff was friendly and helpful. Will be back.

Great place service is right on point they try help muchas rules let them order parts or come in and buy cheapest thing in the store smile they give great advice great parts great decent prices

I was in and out of the store all day Saturday. The Shelby Auto Zone store was busy at all times. On average, there were 5 or 6 people waiting in line each visit. I was amazed at how friendly and helpful the employees were especailly considering how hot it was and how busy they were. I dont think anyone took a break. They provided excellent customer service.

They know parts very friendly people.they are Jonny on the spot.when i need a part for my car

Was basically run out of the store, accused of theft, without being accused of theft. If its happened to you, you know what Im talking about. Will not return.

I was here on the 23rd of December. I bought a water pump for my mothers car. They charged me twice and when I went back into the store the employee was like, youll have to wait a few days to see if it returns or call corporate. I called corporate immediately upon arriving at home where I spoke to a lady who took my name and number and informed me that the district manager would call me back. It is now Monday, December 28th, I never received a call back, the money has not been refunded to my card, and I cannot reach anyone at corporate as well. Bad business and I will never do business with Auto zone again.

Shop here all the time the people are friendly and give great seevice

Cant get a power steering cap under 100!

This location had absolutely terrible customer service. Many other things could be said but best if I dont.

Gunshots outside while I was there

I got all I need ed

Great place to get car parts

The staff was helpful and the store was clean

I usually find what Im looking for at AutoZone . Good place to get a variety of items .

Quick and Fast Check Out

Helpful staff and very friendly. Always have what you need.

Friendly and Helpful

Service rep was helpful. Would go again.

Great staff, Melissa is amazing.

Went in for hose replacement on my car. Josh was behind counter was very nice and very professional. He even helped give me guidance installing the hose. Top notch and good customer service. This is whats missing in business today. Thanks for letting me comment. Danny Webb

Good place to get your Auto parts

The guys there are very helpful! Im often taken advantage of when getting stuff done on my car just because Im a woman...they were ready to help me find exactly what I needed at the cheapest price and install it in the rain! I would definitely send my friends and family over to them!

Nice folks, kook stuff

Great service friendly and great prices

Same as rest of auto part stores they couldnt tell difference between spark plugs and air fresheners

Great job Chris

Slow service and they will not give you a refund without a receipt.

They were helpful but they dont help as much as they could

These guys are so helpful. Nice to see someone who actually acts like they want to help people considering their job is just that.

It was a quick look at what was wrong with the vehicle and now I know. Great service!!

Top Notch place Sid was a HUGE help, i was on a vocation and my car broke down, he helped me get the part i needed and FULLY RECOMMENDED THIS PAETS STORE

Shouldnt hire people who are to lazy to look up items. The girl today was awful and didnt know nothing about parts.

Mr.Ashley Petty was a great help !

Friendly and helpful staff!

Do you have ugly corroded battery terminals that you would rather not deal with. Jump off that mess of a battery and drive it to autozone. Well worth it. They did a great job on my car and were very polite. One look at it and I would have told myself to go away.

AutoZone definitely isnt playing fair anymore. Theres just something about pretty girls and Auto parts. Ill be back.

I love the oil and filter deals. Ive saved so much money just for those deals alone!!!!

Bought a battery Saturday night, turns out the battery was a faulty return and was placed on the shelf by accident. Went back Sunday morning and manager Steven A. Was extremely helpful in refunding my battery and even upgraded me to a better battery for my troubles, awesome guy!

The store is well staffed.The woman who helped us was efficient and knowledgeable. We got what we needed and were out in no time.

Its good to buy things for my car but sometimes they are employees thats in the store do not know what they talking about

Usually good selection, sometimes dont stock items unless they sell a LOT of them. Staff is knowledgeable and friendly.

One of the sales reps sold me a $52. brake caliper set but would not include the bracket that came with it because I didnt bring the used one in with me. So I paid full price for the part minus the very part I needed, and had to pay for a separate bracket at another store. The guy was quick to bad mouth the competition, but couldnt find his way to help out a stranded motorist with a brake problem. Ill never go back to this store. Yeah, theyre knowledgable all right: on how to disenfranchise a customer.

Absolute garbage! First, they decided it would be a good idea to remove the books from the store so you can’t even look up your own parts, then when I asked about it, the manager gets an attitude and said I don’t need to look it up, he can find it for me. So he ends up giving me the wrong headlight, I get home, go to install and it won’t fit. Now they won’t even exchange it. Idiots. I’ll buy from O’Reilly from now on.

The customer service was terrible. The store manager would rather sit an talk with his friends instead of helping customers. There was 3 customers that walked out while I was in there because the guy running the register it was his first day an all he could do was apologize because his store manager was not willing to lend a helping hand until I spoke up

Great staff very knowledgeable and willing to up with your car problems

Good service ...need more help for better service

Nice Store. Nice people. Got what I needed.

The staff is very helpful.....My 1st choice for a auto part.

Nice guy, very helpful. Wide range of prices for the same products.

They are very personal at what they do

Took care of my battery quickly friendly guy that help me

Very helpful, great customer service!

Always knowledgeable staff who are very friendly and willing to walk you thru minor repairs

If they dont have what you need they do have next day service.

They are always a great help and hands on when needed.

They change batteries and wipers and check lots of other stuff

Awesome staff. Very helpful

First place to go for auto repair parts. Usually will have what you need

Love it!! Fast,friendly, had everything I wanted!! Very nice staff!!

Good service. Will return to this location. Thanks!

Very good customer service thank you

Great prices on great parts. Excellent customer service.

Excellent installed new battery 15 minutes

Typical auto zone. They were not sexist or condescending when I went in by myself. Pretty rare in some areas.

Johnny on the spot to help, ordered an ignition switch at 8:30 a.m. and picked it up at 1:15

Im having a terrible day thanks to Autozones complete lack of intelligence and customer care, an associate out right lied to me a few days ago and now Im out $225. Im currently waiting on a response from Corporate. I flat out told the guy 4 days ago Before I pay this much money for a part, if it doesnt work, or isnt what I need to fix the issue, can I bring it back? to which he responded Yeah man, that wont be a problem, if you put it in, and it turns out you dont need it, just bring it back and we can give you a full refund no worries I will no longer shop with Autozone in Shelby NC due to their complete incompetence. I will spend the extra money in gas and go to Cherryville. If this issue doesnt get resolved by the corporate office then I will no longer shop with Autozone at all in the future.

I like the store they always have the parts I need but I always have to go back twice for the wrong thing

The visit I had was great enjoy it

If I could give less I would.

Knowledgeable guy quick and friendly service

Gaffney and Shelby my experience was great!

The phone is more important than the customer

They had what I needed when no one else did

They help you with all kinds things. They have free help with your cars diagnosis electronically. They have loaner tools. You pay a small fee and then get the fee back if you bring the tools back undamaged.

Great parts

Only real auto parts store. Duralast products cant be beat.

Slow

Slow service. Need more workers after 5pm.

Very good service.

They had what I wanted.

Automotive needs, low prices, professional people

They are nice and helpful.

They didnt have icecream

Friendly people great help

Ghetto, they never have what I need. They are not organize at all.

Staff was helpful and courteous

BEAT OUT OREILLY AUTO PARTS ON PRICES

Unhelpful blonde lady

Not enough employees, slow service.

Josh is the sweetest ever ..

Seems like you always bothering them shopping there.

Its AutoZone

Great customer service

Auto zone has with I need for all of my vehicles