Told me they couldnt fill my script for 1 week. Then on the day they told me my script would be ready they never called to get it cleared with insurance so they told me 3 more days. No problem its just my health

I was automatically opted IN to their charity Round-up Program, KidCents. Cashier had to call manager to opt me out. Cashier and pharmacy people were friendly, but beware the extra tax that goes to Rite Aids pet charity.

Whoever said high prices and poor staff was correct!! They tell you it’s going to be hours when you drop off a prescription and act like it’s a total inconvenience to even help you even though it’s their job. I’ve basically only ever used rite aid but after the last few months of complete horrible service and realizing drug mart and Walgreens are the complete opposite I will never again use rite aid!! They definitely do not care about the customer at all, the pharmacy part anyways. Now as for the general store part I can’t really complain they’ve always been super nice and I always buy a bunch of clearance stuff but after being treated poorly numerous times but the pharmacy department I will not be buying any clearance items in the future by business will be elsewhere!

The clerk and the pharmacist were very friendly to me. I asked for the price of my prescription. The staff informed me in a timely fashion. I was surprised that the price had more than doubled. The pharmacist suggested a possibility that I may be in the doughnut hole. She advised me to call my insurance company. Meanwhile I asked to buy only a dozen of my prescription that would allow me to see my doctor before the prescription runs out. They were glad to accommodate my request. I think the reason I am so impressed with the staff is that they are very friendly and very willing to help with suggestions that show empathy for me the customer. Having experienced buying prescriptions over a period of time this is so encouraging to me.

Clean place has mostly everything youWould need but very expensive

Lov the place always good sales

High prices poor services will never shop here again.