Excellent service and incredible prices for custom American-made rugs.Made-to-order braided rugs in so many colors and styles! Once we measured our space and made our order, Stroud sent samples to ensure we are happy with our color choice. As soon as we confirmed, our rug was made and shipped fast--got it within a week. LOVE!
Absolutely delighted by the quality of my rug. Buying such an item on-line can be problematic, but this was a great experience. In addition to the fine product, but something showing a concern Stroud has for delivering just what a client wants, is their offer for samples. By comparing two, I was able to assure getting exactly what was wanted before ordering. Would definitely do business with them again and recommend to a friend.
What a beautiful, high quality rug. Thank you so much. It is so much nicer than I could have hoped. My 93 year old Mom loves it. And that is high praise.If your customer service people had not been so helpful we would have passed on this marvelous rug. Please thank the people in the shop making the rugs. They are doing a great job. Thanks again.
We are delighted with the 5’x8’ rug we received! The colors, the workmanship, and the homey look of it. We also appreciated the sample they sent, to see the actual colors and style before committing to a big rug. Our order arrived within a week, and looks perfect in Mom’s living room. It flattened out almost immediately, despite being folded for shipping. It’s thick enough to keep the floor warmer in winter, but not so thick as to be a tripping hazard. We used some double sided tape to make sure it can’t slide, but it is just what we wanted.
Excellent company to do business with. They generously sent me samples (twice!) and both the samples and the rug I eventually ordered came quickly. The rug was packaged in an environmentally friendly way, too, with no plastic but neatly wrapped in a cardboard box. It arrived perfectly and looks fantastic. Im about to order a second rug! This is a solid company with a quality product and great customer service.
Love my custom braided rug by Stroud Braided Rugs.The color was perfect! The order process from beginning to shipping was well organized. I appreciate how I was kept informed every step of the way.
Dear Jane, Charles, and Rebecca,I just wanted to let you know that my 6x6 round braided Olefin rug in Solid New Red arrived on Thursday and has been installed in its new home, the kitchen of my condominium...I hope the attached photo not only will help you understand why I was caught between reds and greens, but also will show you that, ultimately, I made the best choice!Thanks for all you help and patience. It has been a pleasure doing business with you and I will recommend you to friends and family looking for quality braided products.Sincerely,Linda Breen
Good Morning,My rug arrived yesterday. I couldn’t be happier, the moss, when placed next to the teal paint in my bathroom looks like a dusty teal color. I love it. Thank you for letting me create a custom blend of colors because it is beautiful. I have several of your rugs and I love them all Thank you again—Deb Bennett
If you’re looking for a quality wool braided rug at a reasonable price, you don’t need to look further. These rugs are of excellent craftsmanship, mine arrived quickly and was even better looking than the pictures. It feels great on my feet, too. The communication from the seller is spot on, too. I couldn’t have found anything better, and I had looked for quite a while. Have this company in my contacts in case I need another rug for another room.
These people were so accommodating and sent me several samples. They are all beautiful and it was a hard decision which one to pick. But we did chose one and WE ABSOLUTELY LOVE, LOVE OUR NEW RUGS. Such amazing craftsmanship and beautiful color combinations. Could not be more pleased. I have shared your information with several people- folks need to know about you!! This was the final touch of our bathroom model! Thank you so much!
This is an excellent company to do business with. We saw a rug online we thought we liked and, fortunately, they sent us a sample and it did not work. We bought the same rug we had before in a larger size. Great company!!!
Dear Jane and Charles,I’ve received both round rugs that I ordered, the results truly exceed my expectations. As it turns out, I had never seen a fine braided rug until yours arrived.The smaller of the rugs is protecting an heirloom snare drum (not a common item!), the larger rug is used beneath a rocking chair. They are perfect in every way.Thank you for the excellent work, fair prices, and prompt shipping.Kind Regards,Chris
I am so happy with my new braided rugs from Stroud. Ordering was easy, prices are reasonable, and the people at Stroud provide top notch customer service! My rugs are beautiful! They were custom made for me in the USA! Everything about this purchase was perfect! Thank you so much!
Super duper customer service--great communication and response time. The quality of the rugs and accuracy of their descriptions was excellent. They even offer to send free samples of the colors/styles. The samples are so great because they are 3 x 4 block, so you get a real sense of what the rug will look like. HIGHLY HIGHLY RECOMMEND!
We purchased 9 round harvest braided rug. It is perfect fit and color for our living room. Great website and we were able to get samples of the material with the colors for our rug before purchasing.
Our rug arrived on Monday in good order. We are extremely pleased with what you made for us. The colors and size we selected are perfect. We can tell that this is a high quality product. We highly recommend your company!
Received our rugs and absolutely love them! They are beautiful! Great craftsmanship, beautiful color! Very happy we also ordered the pads, good quality, cut to fit so nice! Great staff when called to confirm online order, very friendly, knowledgeable and happy to answer any questions. Hope to order in the future! Happy to support made in USA!!Thank you very much!
Excellent customer service, what a pleasant experience working with them. I had requested several samples and all were shipped immediately. The quality and colors were exactly what I wanted. If I could give this company more than 5 stars, I would. It is refreshing to know companies like this still exist. Thank you again for everything.
Wonderful experience! The staff are kind and professional staff. I received a beautiful rug and much sooner than promised. Thank you Stroud braided rugs for great service! - Carol, NC
My husband and I are getting ready to order a BIG, REAL BIG area rug from this very nice people that work really hard to make us the customer HAPPY! And we will be so happy to get that area rug in our home. Thank you for ALL your hard work! And well be talking to ya real soon.
I LOVE LOVE LOVE my Stroud rugs! I had braided rugs before and they were incredibly heavy and hard to take care of; the Stroud rugs are bright colored and light weight and absolutely beautiful!
Love, love my new rug! Could not have asked for anything more. It is exactly what I envisioned from using the website. The colors on the webpage are accurate. I ordered the Pennsylvania Merlot, Melissa and Sage in round. I didn’t even request a sample but they sent me samples anyway. The samples only confirmed my choice. I ordered the olefin and a pad. So very happy with this purchase. After looking at other manufacturers, Stroud had the richest colors. You will not be disappointed. It is made in the USA and we need to support these companies! Thank you Stroud!
My new Stroud Braided Rug is beautiful. I am so pleased with the quality of the workmanship, the colors are exactly as the sample depicted them, and delivery was faster than expected.The icing on the cake, the rug was on sale and is U.S.A. made!
I received my rugs. Saturday, just when my kids were giving me a retirement party! I was so excited to get it, I took a few minutes to lay it down right away and was taking everyone in to see it....the colors are perfect and the rug looks great! Thank you, I love it!You have wonderful service!Catherine
The braided rug runner I ordered from you company is absolutely beautiful. Your product are the nicest ones I have ever seen. Absolutely LOVE it. Your prices are very good also. Fast shipping too!!!
This was a great experience from start to finish. From receiving samples to personalize service and consulting. I have ordered five rugs over the past month and am thrilled with each one. All came sooner than expected even when they were down to the wire for closing due to COVID 19. I ordered two wool (an 8 x10 and 4 x 6) and 3 Olefin. I originally ordered only a runner in the Olefin and was so pleasantly surprised with the look and feel that I ordered 2 more for the entry way. The Olefin samples do not do them justice. While the wool is more luxurious both by feel and look, the Olefin are very close. The Olefin are a bit darker when ordering the same color. I had ordered other small braided rugs to try before deciding on Stroud and there is no comparison in quality. Stroud rugs both look and feel better. My pics are of Brown Tweed and Oatmeal Camel (no band). Oh I also ordered the pad for the runner and that rug hasnt budged an inch. I couldnt justify the cost for all of the rugs since I already had pads, but if I need to replace them I will definitely get the Stroud pads.
I recently ordered three washable braided rugs from Stroud, They are beautiful and of the highest quality...and the color matched the sample I was sent perfectly!
This is my second order from Stroud. They have beautiful products and superb customer service. I take advantage of their custom-size rugs by having them made to fit the top of my kitchen table. I really dont like tablecloths and I dont want to always worry about having hot pads or coasters on the table. They look great and protect my table from heat, cold, moisture, spills and dings. Love them!
This was our third order with Stroud Rugs. In each purchase, everything was perfect! Quality is wonderful. Turn around time is quick, as is the free shipping. Communication is top notch. Wouldnt look anywhere else for braided rugs.
These rugs are great ! I received them on time, they shipped well and rolled out with ease. They are well made and the colors true. The service I received was personable and helpful.I am extremely satisfied with the rugs and have even ordered an additional one. I would definitely buy from Stroud’s again!
I LOVE LOVE LOVE the rug I ordered. The color and size were exactly what I wanted. Communication from the company was timely and pleasant. The quality of the rug is marvelous. Do NOT fall for cheap imitations- these rugs might be a little more than what you find at a discount/big box store but they are beautiful, durable and very high quality. I am scouting out more places in my house that could use a new rug- cannot wait to buy more!
Folks, Stroud is so very generous with sending out your free samples you cant go wrong with color choices. This large wool braided rug we bought and just laid down in the dining room is hands-down lovely! The shipping is free and it came in a sturdy cardboard box folded all up with the rug pad already underneath the rug. I was surprised at the size of the box as it was smaller than I thought. We bought a 9x12 foot rug. No muss - no fuss! It a high quality rug and I cant wait to get another one for our living room this year. Wool is a renewable resource that we should all be making much more use of in our homes. It is SO nice to walk on!
I ordered this mini version of the rug I want for the great room. I love it!! It is well made and the colors are perfect! So excited to order the big one!! The folks at Stroud Braided Rugs are kind and patient. The price was better than expected and the wait time was very short! Will happily recommend them to anyone.
My rug arrived and it is beautiful! Im so glad I found your company.
This rug is exactly what we wanted! Great quality, too! Also, with the pad the rug does not slide on the tile floor; it stays put; no slipping; feels safe!I shopped for a long time for a quality braided rug at a reasonable price. This is it! This rug gives the country look we wanted (we live in the country) and softens the sterile kitchen lines. It makes the kitchen more inviting. This is the wool Highland Jubilee, 2.5x8. Will buy more rugs.
I had a custom size braided rug made for a mud room bench that my husband made me from 150 year old barn boards. I received it today and it is beautiful! It is exactly what I envisioned to protect the finish on the seat of my bench! Wonderful people to work with and they do top quality work. I’m a customer for life!
Extremely helpful when placing our order. Great quality product. We are very pleased with our rug.
Good Morning Jane and Charles Stroud,Our rugs are so beautiful, I just wanted to say thank you. My husband and I have been renovating our home, sanding the hardwood floors by hand and staining them and installing a Pergo floor in our living room. Your rugs are the perfect compliment to our home. The non-slip pads were cut perfectly and prevent slipping on the rugs. The custom measurement for our kitchen and hall runner is perfect. I would highly recommend Stroud rugs to everyone that is wants a beautiful, quality; as I call them my forever rugs. I have attached pictures of our rugs and please feel free to use them as a personal testimony from our family. I am so proud that I have Stroud rugs, made in the USA by a family owned business. Someday if we are ever in Shelby, NC, I would love to visit your company. Thank youRobin & John ThumanAmherst, NY
Third purchase from Stroud. We come back because of the quality and excellent service. We have an elderly dog with arthritis who suffered a bad fall on wood flooring and was traumatized. We requested quick turnaround on our order. Stroud responded to our order so quickly! Our old lady is now securely moving around our home again! Thank you Stroud. More orders to come as we slowly update our home.
After searching high and low for a 3 round solid burgundy rug for my front door, to match my area rug, I finally was able to find something suitable with Stroud Braided Rugs. What I loved about this company is that they send free samples. On two different occasions, I received 5 samples, and decided to go with the Jane Blended. Im happy with my choice to complete my home renovation. The rug arrived just days after ordering it. I had thought it would have a rubber backing, as a sample had been in my envelope, but that was my error, as it is offered separately. Cant wait to see what my friends have to say. Thank you.
We were hesitant at first to purchase rugs on line since it was such a large order. Our hesitation was unfounded though, once we were into the process. Our questions were answered and any samples we requested were sent in a timely manner so we could meet the deadline and take advantage of the sale. We would not hesitate to recommend Jane and Charles Stroud for any braided product.Larry and Barb Boardman, Shrewsbury PA
Very happy with my beautiful rug runner, I love the color choices too! Thank you Stroud for all you do to make others so happy and satisfied with your high quality rugs! ❤️ 💛 💜 💙 🧡
I just wanted to say thank you from the bottom of my heart. I placed my order with Rebecca and crossed my fingers I would be able to get the rugs before Thanksgiving. I was not promised this but was told every effort would be made. Well by golly not only did you exceed my expectations on the delivery date but the rugs are beautiful. I LOVE THEM. And will be ordering another couple of rugs after the holidays. Would do it before but need to save a few pennies for Christmas. I will be referring anyone who asks me about rugs to you. Thank you again for helping to make my house shine when all my family arrives for Thanksgiving.I wish you and your families all the best, a very Happy Thanksgiving and Merry Christmas.A very satisfied customer
I was thrilled with the customer service, pricing and the quality of the carpets we purchased! The staff is knowledgeable, friendly, very helpful and accommodating. They answered messages quickly and were prompt and efficient with sending samples when I had asked for a second few as the first didnt work with my colors. Also love supporting a family business! We love our new rugs!
Upon placing my order I received a sample to make sure the colors were what I wanted. I hadnt expected that, but was thrilled that I had the opportunity to make sure I had chosen the right color scheme. I just received my rug and it is excellent. It has been really wonderful to feel as though i were in a store buying versus being online based on the personal attention give. Thank you.
We have our recently purchased 9x16 olefin rug in our living room and it looks great! We love it. Thanks so much for the quality product and good service. We will definitely recommend you to any of our friends who are looking for good rugs.
We ordered several rugs from from Stroud Braided Rugs and when we received them we were so impressed with the quality and beauty that we ordered more rugs. I was reluctant ordering online because I wanted to see the rugs in person, but this small business sends the customer a sample before the rugs show up which allows you to see what you are ordering. The customer service is excellent too - very kind and helpful people! We HIGHLY RECOMMEND Stroud Braided Rugs made in the foothills of North Carolina. Pamela and Jim Rucker
I received my rugs today and they are beautiful. The burgundy color matches perfectly with the burgundy in my other rugs so I am thoroughly thrilled! They arrived much faster than expected and I appreciate being given detailed instructions as to the rugs care.
Rug was defective with yarns becoming undone after a couple of months wear. Contacted Stroud and after lots of communication, was told to RETURN RUGr for FULL REFUND. Paid $32 to return. Stroud contacted me and refused to accept it. Then I get the rug returned and now she says “they repaired my rug and “I have the rug so no refund due”. SO they basically lied to me.As long as you don’t have a problem, You might be OK buying from them but hope you don’t have a problem.
My rug just arrived and I couldnt be happier. It looks even better in person than it did online and the colors are gorgeous! Its not actually going to be used as a rug...its covering the top of our dogs crate which has become a less than picturesque side table to the sofa. It looks much cozier now that it has a beautiful braided rug on top with colors that match our decor. (Okay, its still an ugly crate, but its a huge improvement!). Thank you!Judit NoyesFranconia, NH
Just received my 2nd & 3rd Stroud Braided rug - top quality & service.
Very pleased with my new braided rug. Wonderful craftsmanship! I ordered a small oval for in front of my sink. I am so happy with it that I just ordered 2 matching runners. Can’t wait for them to arrive!
I ordered three rugs from Stroud. The price was excellent. The colors are excellent. These rugs are exactly what I wanted! The best part is that they arrived ahead of schedule. Would recommend this company to everyone.
I just received my new braided rugs, they are beautiful! The samples helped us to make the right decision to complete our kitchen renovation. The rug pads do a great job keeping the rugs in place too. Will definitely be ordering more rugs in the future.
I love my rug. It coordinates perfectly and covers a lot of the green tile floor in my 60s bathroom that I was attempting to cover. The padding keeps it securely in place and the quality craftsmanship is excellent. The free samples were also very helpful.
Wonderful family owned business! We are so happy with our rug. It is beautiful and so well made. Thank you!
Due to Covid19 I had to have a wedding in my home. I had a tight deadline to have the rugs delivered. I called and they promised to do all they could to have them there in 2 weeks. Surprisingly they were delivered in one week, all 3 large sized. They are beautiful. Great Company, Great Customer Service, Great Product. Happy to see companies still care.
We received our rugs this month and are just absolutely delighted!!!! It is just a win/win to purchase such a great product made in the USA from a family that goes back generations. The customer care is well thought out, and follow through is awesome and I am sure if we wanted to change anything we would receive the same great service-however, the rugs are exactly what I hoped for. May your company continue for generations to come! Be blessed. Linda Parker
I just wanted to thank you for the beautiful rug and the great customer service. I am so glad that I decided to buy this rug for my bedroom. It looks wonderful in there. Such quality work. thank you again for this wonderful product. This company is the best with quick response to questions and free samples so you know what you are getting before you buy it. I will be doing business with them again!
We just received our new rug... we love it!! The colors are so beautiful and understated which goes so well in our living room!Thank you!!Mary & Nick
Love you rugs! My parents have the same one that they had ordered 5 years ago and every time I go to their home, I just love it! I have always wanted them for my house and am finally getting them! Will definitely be ordering more! Beautiful rugs and great craftsmanship!
Thank you so much for the quick shipping on this rug. It came today and I am beyond thrilled. It is perfect for the family room in front of the fireplace and will protect the carpet that I keep getting scorched! I love your rugs! I will definitely be doing business with you again soon.
I received my rug today and absolutely love it. The quality is amazing. The colors were spot on perfect with the picture. The material is soft. It is everything I was expecting and more. I ordered the custom fit rug pad as well and it was truly a custom fit. I could not be happier.
We received our rugs and were very pleased with them, the colors are perfect and the sizes right. We also appreciate the quick and caring service you gave us. We look forward to using your service again soon.
Great company to order from! I received my large rug yesterday and it is perfect! The efficient communication during the order/shipping process was appreciated, as well as the quick turnaround time from order to delivery. I love making purchases with companies that truly make their product here in the USA! I will use them again for sure!
We are so happy! The 3 rugs we ordered for our kitchen are exactly what the room needed. The selection is great, the quality & value are excellent, and our order was delivered quickly. Were especially happy with the pet-friendly Olefin option. So glad we found you!
Our rugs arrived today. They are beautiful and exactly what we are looking for!! Thank you so much for the quality products you offer. God bless and stay healthy.Bernie and Angel Barry
Thank you again for your beautiful artistry and amazing customer service. The replacement rug is just perfect. I am in awe of your integrity and responsive service.Hope you have had a Merry Christmas.Happy New Year from a very satisfied customer.
Received my rug and I absolutely love it! The colors are perfect for the kitchen and it is just beautiful. I know I will order from them again, pricing is reasonable and craftsmanship is excellent.
We absolutely love the rug. We finally found a company with great service and a quality product. What makes it even better is dealing with a USA made product and company.Whenever possible we will try to send customers your way. Thanks again, Jim & Marge
I LOVE LOVE LOVE my olefin braided rug! Its beautifully made and lies so nicely on my new carpet. I highly recommend Stroud Braided Rugs!
Hi,Just wanted to send you a quick note to say that our order arrived yesterday and we absolutely love it. It lays so flat that I have no concerns about tripping over an edge. Glad we also purchased the pad. Works great. Colors are perfect and workmanship is excellent. And, the olefin is great. Resembles wool but easier to clean..... right up my alley. And...BONUS... the little round samples you sent will double as great little coasters for cups or even little flower pots! You should think about adding a new product line.:-)Again, thanks for such a nice product and prompt shipping. Well more than likely be seeing you again, and will certainly recommend your site to our friends and family.Art and Judie L.
Dear StroudsJust finished ordering our 3rd beautiful Stroud braided rug! Can not even convey how happy we have been to receive such a quality rug with every order! They are absolutely beautiful! Your company is refreshing in instilling the American values of talent and pride. Jim and I thank you for that!!Respectfully,Pat and Jim WVenice, Florida
My rug came and is now in my dining room! It looks beautiful and I love it!Thank you for making such a quality rug with warm rich colors. I’m so glad I found you.Sharon
Very happy with the rugs we purchasedGreat serviceI’m sure we’ll purchase from Stroud’s againWe ordered another rug and very pleased great service and quality
The 8x10 custom wool rug that I ordered from Stroud is beautiful and reasonably priced. Workmanship is excellent, especially the start and ending points of the rug. Thank you for your attention to all the details of this order!
Great costumer service. I had many samples i asked for. Was able to pick any size I needed. I received my rugs in less than a week of my order. It is very beautiful and great quality. I will enjoy it for many years.
What a great experience with Stroud rugs. Sent me samples to make sure I would like colors I selected.Customer service on email excellent!! I love the rug 🥰🥰
I received my rug as promised. It is beautiful! Excellent in every detail. Outstanding color. I was a little worried about synthetic materials being too scratchy but I am glad to share they are soft to the touch. What a delightful company to work with. Courteous and very concerned about your satisfaction. I would highly recommend this company! Such a refreshing find in today’s world!
I have had my rug less than 2 years, and it is quite literally coming apart at the seams. I also bought the pad, and it was a good sized rug. I loved it when I first received it, but within a year it began to unravel. I am now with an expenive rug and pad I will need to put on the curb. I cant even donate it as it is such terrible shape and beyond repair.
I requested a rug sample from Stroud Braided Rugs, and it arrived promptly in my mailbox. It looked and felt good to me, so I ordered a small rug with a non-skid mat for the side of my bed. The rug and mat arrived promptly via FedEx. It looks fabulous, appears to be sturdy, and feels great when I get out of bed in the morning. The rug and mat arrived rolled, but they immediately flattened out. I was so pleased with the small rug that I ordered another small rug with mat for the other side of the bed and a large rug for the living room. This time the rugs and mat were folded into a big box, also from FedEx. They flattened out right away. They look and feel just like the first rug. Im sure theyll complement my home for years. My suggestion: if the sample looks like it will fit with your decor, just go ahead and buy all the rugs you need at once. Youll start enjoying your new rugs sooner. Thanks Jane and Charles Stroud, and all the American workers who crafted and delivered my rugs.
The rugs I ordered arrived in 5 days. They’re perfect in every way and look great in our entryway. The Stroud website is easy to navigate and communication is flawless.
We just received our rugs and we could not be happier!! Our fur babies love them too!! They are more than we expected and we will be back for more! Thank you!!
I received my rugs today and couldnt be happier. They are absolutely beautiful and truly have exceeded my expectations. The colors are perfect and the quality outstanding. So happy I found you!!
I am happy to echo every review I have read here. My rugs just came in today and I am actually excited! They are gorgeous, and better than I could have anticipated. If you are looking for a braided rug, there is no reason to look anywhere else. With all the options available for custom rugs, there is really no excuse not to purchase from Stroud. Quite honestly, if you were to buy from another company, you would be selling yourself short.
We are extremely happy with our purchase of the braided rug from Stroud. We had just finished redecorating our bedroom and my wife wanted a rose colored rug for in front of the bed. We looked everywhere but nothing was to her liking. I found their website and showed her the selection of rugs they had and she picked the James River Rose rug.We requested a sample that was sent in 2 days which sealed the deal. We received the rug in about 7 days. The quality and workmanship is exceptional. We love the olifin material. It looks and feels just like wool. We also like the fact that it is made in the USA and our purchase is from a small US company and not some big box store whose products are mostly made in China. We will definitely purchase rugs from them in the future.
Quickly received the shipment of the small, matching braided rug. My living room looks awesome!!! Best decision I ever made. The rich shades contained in both the small and room-size braided rugs brings warmth to my living room. Will order the rug pads at a later date after the hardwood floors are installed. Many thanks for all your excellent help and follow up.Cathy.
Want to say Thank-you, we received the braided rag rug yesterday. It is beautiful, love the colors, and should enjoy for many years to come.Thank-you so very much.September 10, 2019
Just had to write and tell you I received my rug today and it is just perfect! Perfect size and perfect color.You people do a fantastic job. My rug is now proudly already placed in my hallway. Thank you again for the great service. Much appreciated. I sure know where to go when I need another rug.Thank You.Jane