I got an alternator and the swapped the pulley over for me in 1 minute for free. Very knowledgeable. Better than other places in this are. I will definitely be back to shop here! Thank you!

Great customer service and fair prices for quality items

Always a very large team of employees ready to help

Napa always has the part you need or get it the next day and they are competitive with the other auto parts stores.

I bought a gallon of auto primer from everywhere locally possible. Hands down, Napa Auto Parts had the best quality of primer paint. Also, they mixed it for me and showed me how to save approx $30 when combining another offer they had going on with my purchase! That is hard to find these days- thank you staff for going above and beyond! Your integrity is why I will be a returning customer!

Great service help me find what I needed for my car

This store and their employees are really helpful. If your car or truck is having any trouble go here they will help you figure it out. Thanks NAPA for helping us with our truck!

I got lots of great help on my project! Super customer service!

Had what I needed and quick easy check out

Friendly, knowledgeable staff.

I always seem to find the answer sometimes they dont have it in stock but theyre willing to bring it in overall I rate Napa probably one of the highest

NAPA Auto Parts is a Fantastic place for all your automotive needs. The one thing i love about them is their variety. They have a lot of items that a lot of other part stores dont have, like factory fluids and parts. Excellent place to stop in for parts, etc.

These had what I wanted

The people at this location ... Are over the top rude.. Never go to this store..

Always willing to do what they can to help you out. Go above and beyond. Very knowledgeable.

These guys are always on top of everything you buy here. The parts are always top of the line and great prices. My company has a trade line with them and they give us a good deal. If you need parts that wont fail out of the box, by them here

Just about everything and automobile could need, just not the part I need today for my dumptruck, but it is 50+ years old, so I may have fun finding it. Best electrical selection around for automotive applications I know of.

Clean store on the outskirts of town. Has the usual selection of NAPA products & online orders.

Helpful counter people..

Online order was very easy.Employees very friendly.

Had new battery in stock.

Knowledgeable and friendly

Helpful staff, good prices.

Rather spendy!

The best auto part store with a wide selection, accurate part distribution and if youve got a classic, this is where you need to come for parts in Shelton. The other stores only use computers for part number reference and have a very hard time finding the correct part and theyll sell you the wrong part time and again. Napa, youll notice, has huge books theyll pull out for difficult parts and classic vehicles and youll get the right part darn near every time. Wonderful customer service from knowledgeable staff.

One of the last places where you can go and get parts and information about whatever project you are working on. I dont like the other stores that only have a computer to rely on for their opinions..

I love napa the guys always tell my boyfriend he is lucky to have me. I feel great when i go there. And its got great prices.

Always friendly service and very well stocked. These guys and gals do a great job!

Usually there are bird watchers and other dog walkers there. I see people taking bike rides on the gravel road which will take you to Puyallup and beyond. Beware the homeless camps.

Had what I needed and sold it to me. People who know nothing about the inner workings of cars would love to walk into an auto parts store and not feel the condescending stare of an old grizzled mechanic from all the way across the store.

The staff at this store are Awesome and they helped me right away thank you so much Napa

They were very nice and helpful. Thank you guys.

Very helpful and friendly customer service

Absolutely the best place to get parts for your car or truck! Accurate part matching! Knowledgeable staff! They still use the old big books for the older vehicles! If youve got a hard to find part, I suggest trying Napa! They may be a little more expensive, but you still have money with not having to bring back a part that was mismatched or misordered, not to mention the wasted time. Great friendly environment where youre comfortable discussing your mechanic issues and getting some great point of views!

Great service

Matt was very knowledgeable and a large help

My favorite out parts place in town, very friendly and knowledgeable...

Great bunch of folks at the Shelton store. They have a good knowledge of the product they sell and are always willing to go that extra mile

Thank you for always being so helpful with people like me who dont get parts named correctly and helping us save money ! Also great job on the hydraulic lines I needed for my 550.

Hit or miss. Sometimes staff knowledgeable, other times I have to educate them. Last tool loan I had was incomplete causing a lot of inconvenience. Went to OReillys after returning NAPA tool and found deposit price cheaper and tool superior.

Well-stocked and the staff was very knowledgeable. They had a few really good deals on assorted tools too

Great place to shop .the the people who work there always try their best to take care of your needs.

Extremely helpful with window wiper replacement and install, back wiper hard and tried multiple things and finally JUST replaced blade. Thank you so much 😁

I prefer NAPA parts last two times I went in I was ignored I ended up just walking out twice customer service could use quite a bit of work

They have what you need in stock most of the time or they can get it overnight

Charles the customer service rep didnt have what we needed, but was able to direct use to where we needed to go. Very knowledgeable about cars and trucks. Thank you!

I have always used Napa for their awesome customer service. This was my first visit to this particular store. The gentleman who was assisting others was kind enough to let me know someone would be with me shortly. On cue, someone from the back walked up and asked if he could help me. I inquired if they had batteries for key fobs. He said yes and pointed to an end cap. When I turned around he was gone. In my past experience, the clerk would WALK me to the area and actually help me figure out which item I needed AND offer to help insert/replace the item. If being pointed in the area is what I needed I would have stayed at Walmart.

Excellent help, you dont see it ask, fair price quality parts great warranties.

So helpful! Good Sales too

Always have what is needed or they get fast

By far the best parts store

Better luck here than I used to have getting the right parts.

Great selection and prices too

Nice friendly parts always ordered and on time thanks napa

This place was expensive and sold us the wrong parts, then hassled us about giving our money back. Never going back!

Always helpful and when I need something its there for me

Great place good service.

I dont recall ever having a good experience here in the last 14 years, and their prices are always higher and everywhere else. In addition - their staff does not seem to be very educated and and we always seem to get wrong parts or parts with pieces missing and have to go back. Im sorry to post a poor review, but hopefully this might make the management step up a little bit.

Got the wrong part at first they took it back with no questions got the right part for me

They have what I need most of the time

Super great help and kindness. Thank you.

Great quality parts friendly staff

These guys are on the ball.Go elts were and they cant helpUnless exact part numberIf even then.

Great service. They know what your car needs.

Always by my batteries at Napa because they are interstate made.

We have gotten home with the wrong part a couple different times from this store

Great service. Helpful staff.

Kind and very helpful staff.

The prices are a little high but maybe its because the quality is high

Knowledgeable staff

They were very helpful and attentive.

Smart and helpful! I will go there again for sure.

That have what you need. If not in stock youll get it the next day.

Great auto store staff helpful

Great service

There to help as much as possible, friendly and quick

Best Auto parts store in town!

Very friendly and can remember customers names

Good customer service

I just dont go there

Had my part that I need it bad but a little pricey

Good parts and service...

Great customer service.

Brian is always helpful

Great service and knowledge

Staff is great

They have what your car needs

Not the cheapest but great parts.

Competent help.

Like the location.

Good place

Good prices

Always helpful

Good people

They have parts for your car

Good

Great service,

They have car parts

Closed early

Prices are the highest in town