Driving to Billings and back I noticed the gas mileage was really poor. My son suggested the air filter probably needed to be changed. Upon returning from Billings I stopped at Auto Zone. I purchased the filter, and Dillon offered to install it.My year and model necessitated removing screws and engine cover, so it wasnt an instant fix. Dillon was so courteous and his professional was outstanding. The filter indeed was filthy which means the shop changing my oil has not been also checking the air filter!Even though Ive done business with this store numerous times in the past, I have used other auto parts stores, as well. Never have I received the same level of customer service as I have with this store! I am convinced that this is the auto store that I need to commit my patronage to. Thank you, Dillon! Super job!!
Excellent parts store! Great staff!
Almost always have low quality products in stock
Love the customer service! Dillon the store manager has been nothing short of amazing and helpful.
Didnt have my part.
They have the best discounts the more you buy the more money you get off love it
On the hook was parked there..
The guy was very helpful, respectful, and made sure I found what I was looking for
Good prices and service.
Always helpful and go out of their way.
Great service, not unfriendly like the OReillys employees across the street.
Thanks for hosting On The Hook!
Very nice employees, on our way to Colorado the alternator went out on our truck. It was late but they offered to stay open if we needed batteries and let us use a screw driver (the only tool we didn’t have). We got back on the road no batteries needed.
Dude says you need help finding anything? I say no thank you. He replies well have fun looking for everything! ... Kinda douchey.
Fast and knowledgeable service
I bought a product from auto zone today. Mike was so helpful and friendly. He even helped me install it with tools borrowed from the store. I really will be recommending him and the store to everyone.
Came in on a volt and prayer for help buying and installing a battery in my family van. Bought battery, looking for help to install, and was told to kick rocks. The associate said the battery were too high in cranking for himself to help out. I guess his experience is with wiper blades.Went to Grease Monkey and had it installed FOR FREE!!!!! And had a nice laugh at the associated expense.
Just got off the phone with a guy, told me to go to Ford for mudflaps because I shouldnt put anything they sold on my 19 expedition. Groovy customer service (not) !!
Reasonable prices and great service. This is a place I recommend. I always come here for the things I need for my car
The staff were super helpful. I came in with a bum alternator, and they came right out to the car with a device to verify that was the problem.
AutoZone seems to be a lot better they all got a hold of an older guy that knows something about Automotive so thats going to help the place a bunch
Professionals. Had order ready and waiting for me. Carried it out to my vehicle.
The guys here are awesome! I needed help with a thermostat issue on a Sunday and even though it was well below freezing outside, they lent me the tools I needed and Rex came outside for quite awhile to help get it figured out. Thanks auto zone!!
HORRIBLE customer service! Stood in line today for 25 minutes while the clerk helped someone look up and find a part. When it came my turn I got “pointed” to an isle. Planned on spending some money in the store if I had received proper help/guidance. This is the second time I’ve been here and seemed to inconvenience staff looking for something that they carry. 👎🏽
Quick and friendly service
This is the latest automotive parts store to come to Sheridan. I am not to enamored with their rewards system, or is it points?I find the staff to be moderately helpful. I usually find better service elsewhere, but it could improve with time.
Always helpful and have the parts I need.
Customer service workers do not know how to run their own computers very well
I came in with an emergency which they resolved and even installed a battery for me.
They are always stocked with what I need and I appreciate the immediate and prompt customer service I recieve when I walk in the door. I really enjoy coming here even though I sometimes walk out with more than what I needed.
Helpful staff. Carry most common parts, others take a couple of days. Clean and organized.
Always helpful to everyone very polite to all customers
I like dealing with AutoZone better than better than I do OReillys
The staff is always friendly and helpful! Their warranty and return policies are exemplary too!........ Good thing, because the corporate ordering system was all messed up and personally cost me a lot of time and hassle taking on and off strut mounts several times. They dont even have the right thing for my Toyota. The other companies ordering systems state that it is not available. Not AutoZone. Ill be back for oil, filters and tools, but not specific parts anymore. Again, the staff is very professional and helpful!
These guys were so awesome. We were out of town and came through to buy wiper blades in a cold af snow storm. They helped me put it on the wiper blade arm because Im dumb. They were helping so many people the same day.
Staff was very helpful, and they are willing to work with me trying to find the right part for my various projects
Helpful and knowledgeable. Good prices
AutoZone is a good place to shop for whatever you need for your car
Great store
Last spring, I had gone to Autozone looking to get a windshield wiper motor. They referred an employee named Justin to install one for me. Trusting the companys referral, I gave Justin the keys and agreed to pay him after the job was done. He ordered the wrong part, lied about the price of the alternative part by $70 and did additional minor damage to my car. He never fixed my car, or gave me the part and has also refused to pay me back. Autozone is aware of all of this, and their was response was in short Its not our problem, you can take us to court.I cant hear about people getting ripped off and not say anything anymore.
They have a great knowledge of the products and great customer service
Friendly service, good source for in stock items, excellent warranty policy!!!
Auto parts dealers take advantage of ignorance. Employees get basic information and give advice like experts.Do the community a favor and divest your company...
Ok parts store. prices are comparable to the other parts stores in town. Just as big of a pain in the a $$ to get in and out of as brand x across Coffeen Ave
Clear well stocked store. Friendly employees
Guts were helpful.
Customer friendly
I really liked it today I went and bought a brand new battery and they put it in because it was blows there today and I didnt feel like messing with it got to put in and what on my way
Prompt service
Customer service is alright, and you can get what you need. Employees arent treated the best.
Staff was great roger i believe his name was helped me out we were broke down a long way from home
Found what I needed for the lowest price in town.
The service is not great... go to Napa!
Yeah I got a battery there we could go went to start my car and the battery started but when I shut it off and didnt start again it was frozen we get some extreme cold weather sometimes out here cowboy country which is Gods country
Awesome people
Very helpful
Not bad
Ill stick with oreillys
Good service
Helpful helpful helpful
Good help
Good
Nice
They helped
Open on weekends
Excellent
This is the Auto Baks of Wyoming.