Our experience was amazing! We never felt rushed or pressured, we took our time and made our perfect selection. Our associate Grant was simply amazing- he truly is a sleep expert! He was very professional,knowledgeable, informative eager and available to assist. He went out of his way to ensure that we were able to make an informed bedding decision that will promote that perfect nights sleep. Thank you Grant, thank you Sleep experts! No need to shop around-these guys are the best!
My husband and I have been on a quest for a new mattress for our master bedroom because it was just time to replace current one for better rest. After much research and many competitors, we made our selection here at Sleep Experts. Grant, John, & Candace were professional, most informative, and no pressure to get us the right sleep combination.
Grant was very helpful and up front. He did not try to up sale me. I told him what I was looking for and he provided me with a three option and explained the differences between the three and let me make a decision without being pushy. Grant also spoke to me as a person and not a customer or potential sale. I will continue to do business here as long as I and those I recommend continue getting the service Grant provided me.
My purchase from sleep experts was easy and fast. I was able to tell the salesman who I was shopping for, an elderly woman, and he knew exactly what was needed for the best sleep for that age. I was in and out the door with my new mattress Within 20 minutes. Thank you sleep experts
Wonderful, knowledgeable staff! They took the time to find out what we really needed, as opposed to just trying to make a sale. We were very pleased with our experience!
The Sherman Sleep Experts store was great. The manager and salesman were both terrifically helpful. I bought a mattress for myself and have gone back there to buy a mattress for our guest room. Highly recommend.
Great shopping experience! Our salesman was very informative and personable. We received a great product at great price. Will definitely be back.
The gentleman that helped us, Mr. John Hall was very helpful and kind. Enjoyed him and all his knowledge. Will definitely recommend him to my friends and will come back.
Out of all the places my husband and I went they are the best. There not pushy they give you time to look and check out the beds. There very helpful and knowledgeable so very friendly and will work with you on anything!!! Thank you so much for your help!!! Highly recommended
Very friendly staff! The salesman was very knowledgeable about the mattress that I was interested in and he even made us an excellent deal!
Excellent service and all our questions where answered. Highly recommend.
John and Grant were so helpful, they understood my needs and price range, and helped me get a great deal on my new mattress. I am so glad that I stopped by the Sherman branch to see what they could do for me.Thank You so much guys, I will recommend your store to everyone that I know.
Sales staff could not have been more efficient and helpful when we finally decided to make the leap to buy a mattress and box for our master bedroom.
The staff at Sleep Experts were fabulous, so knowledgeable and nice to deal with. Very pleased with my whole experience.
Grant was very knowledgeable about the product and was able to answer all the questions we asked, sorry to say I wont need a new bed for ten years, but will send all friends his way
Excellent Customer Service.Staff was friendly, and helped me to get what I needed. Everything fit in my Vehicle so there is no need to wait for delivery.I Strongly Recommend the Sleep Experts to others.
Staff was very accommodating to our needs. We did not feel pressure to make a purchase. They listened and understood we were not willing to spend thousands on a mattress and made certain to stay in our budget!Highly recommend!
John at Sleep Experts was extremely knowledgeable about their products and gave us honest and thorough answers to our questions. The process was easy and not the usual drag of mattress shopping. We’re excited to get our new mattress!
Salesman was very friendly, knowledgeable and was very helpful, to help us purchase our next bed.
This is my 2nd purchase from Sleep Experts. I thought I liked a firm mattress. They have a machine that tests your comfort needs and the result was I preferred a softer mattress. I didn’t believe it, so I tried about 6-8 ranging in comfort and found it to be true. It was helpful in making my decision. Grant was very helpful and not pushy. He was very pleasant to visit with and I felt very blessed to meet him.
We went in to the store just browsing. And ending up getting a bed that was just right for us. John and Grant do amazing at their job and take time to explain everything and make sure you get the right bed for you. They show you all options from mattress to frame to accessory. Thanks for all y’all’s help !
John Hall was amazing. So helpful and informative. Highly recommend going to see him if your looking for a new mattress.
I had the best experience at Sleep Experts yesterday. The customer service was outstanding and they respected my budgetary needs and didnt try to upsell me. Thank you Sleep Experts for such a great shopping experience!
Sales person was very knowledgeable and hopeful. Happy with our choice of mattress and adjustable base. However, we are very unhappy with the delivery process. Purchased 11.28.20. Told delivery would be 12.11.20. No call or contact to explain why it wasnt delivered or projected new delivery date. As of 12.20.20, weve not been contacted by them at all. Unacceptable. Not at all what we experienced at Sleep Experts 9yr ago. The only reason I even gave one star rating was for the positive sales experience.
Grant was very helpful and knowledgeable about products and helped me make an informed decision regarding which bed to purchase. Pleasant experience. He was very patient in the process. Thank you Grant for your time.
Jim Hall is a very knowledgeable person to deal with. We bought a mattress, cover and awesome pillows. Very satisfied with our experience!
Great customer service. Bed is good so far
Grant was so helpful would recommend working with him to find a new mattress.
Grant, the salesman is very knowledgeable and friendly, his sales tactics are great and non pressure. I feel that his priority is getting his customers in a mattress that is best going to suit their needs, not his needs to make a sale. We were shopping for a mattress and had a manufacturer in mind previously to visiting sleep experts but in order to do my wife and I just service, we tried sleep experts to see a multitude of options rather than the 1. To our surprise and pleasure, sleep experts was our only stop. We felt that comfortable with the selections that their computer chose for our resting needs (she likes plush, I like firm) Grant showed us a number of mattresses and manufacturers that would best suit the two of us. While the price was more than what we were expecting prior to seriously mattress shopping, we couldnt be more excited about our purchase and look forward to several yrs of wonderful rest. On the negotiation end of the purchase, John, the sales manager was wonderful and I felt that from what we read on the manufacturer, he gave us a zero haggle offer that was lower than my wife and I expected to pay. I will definitely not only return to their location for future matress needs but send anyone I know to see them as well. The price was right and the service, conversation, professionalism and care was warm. The purchasing store is located in Sherman, Tx.
The service was good, he got straight to the point with no nonsense, it made buying my first mattress really easy.
Grant was super knowledgeable and so very helpful, but not pushy at all. This was probably the best experience we’ve had buying any item ever!! Looking forward to many great sleeps in our new bed!! ☺️
Grant was amazing, patient and very informative. I purchased on the spot!!!!
Good professional and knowledgeable service. We also think we received a very good deal on our new hybrid mattress.
The best place around for your mattress needs! Definitely needed the advice and help with selecting a mattress!
I was very pleased with the salesman who worked with us to find a suitable mattress for our needs. His name is John Hall. He was efficient, informative, and personable.
We had a wonderful time today. Thank you guysVery much, not only helpful, they were knowledgeableKind, professional, pleasant, and thorough .Awesome experience, beginning to end. Thanks
John was very helpful and professional while assisting us with our selection of our new bed! He helped us to try out a variety of mattresses and bases. We were very pleased with his service!
Loved the experience!! The rep that helped us (Trip) was very professional, courteous and knowledgeable. I would recommend Sleep Experts to all of my friends and family.
The salesman was very knowledgeable about the product. He was professional, confident, and used safety precautions. Very friendly.
Great people to work with! We would definitely return if we needed another mattress!!
John Hall really helped us out when we got our mattress and adjustable bed frame! We had a really great experience here! He helped us find the right matress that fit our needs!
We had a wonderful experience with Sleep Experts! Grant was helpful, knowledgeable & allowed us to make a decision in a hassle-free way. This is our second experience with the Sherman store & highly recommend them to anyone in the market!
Outstanding customer service, great selection, and awesome prices. Kind of hard to beat that. Plus delivery is only a few days out for the mattress and base we chose! My wife and I have been shopping Sleep Experts for about 15 years now and they have always treated us great with all of the above comments every single time.
The lady who waited on us in the Sherman Texas store was wonderful and friendly. I will differently referral anyone to this location.
Over all our experience was good, the only thing is the bed frame wasnt the one he showed us.I was in and out in an hour.
Highly recommend. One of the best experience i ever had buying a bed.
Great service each time we visit this location.The selection is diverse and quality is outstanding.
We had a great experience here! Bruce was very knowledgeable on the different kinds of beds; the different levels of comfort, and the differences between all the brands. He answered every question we had and was expedient and efficient on closing the deal.
John Trip Hall, was really great and very informative. We look forward to sleeping on our new Purple 4 mattress.
Very friendly, knowledgeable, and patient. Let us browse to our hearts content, and never tried to push something on us. We did not leave with the mattress we thought we wanted when we got there, but left with the one that fitted our needs even better. Shout out to Bruce!
Grant was amazing in helping me make the purchase on my new mattress. I wold definitely recommend this place
Best prices and best selection. Sales person, Grant, was very helpful!
My husband and I have a mattressSet which may be 15 years old? It was so broken in that the grand canyon could fit inside the dent in the bed. We walked in unsure of what we wanted. They made it so easy & it was Actually Fast. Thank you so much
Got a 2020 Hybrid plush adjustable kingsize bed. John(Trip) was very personable and knowledgable . Love my bed !!!
The man working there was very informative and helpful and Im excited for my new mattress!! Thank you
They was honest with me and had good knowledge on the products
Our salesman was very friendly and shared alot of information to help us make the correct decision concerning the best mattress we can get for our particular needs. His name was John Hall in Sherman, TX.
Wonderful sales man helped us. Could not ask for better service.
Grant was very helpful and knowledgeable. We’re glad we went to sleep experts in Sherman
Our salesman provided excellent service and was very informative on the products available to fit our needs!
This was a great experience overall! Great customer service!
Very nice staff!
Awesome sales experience from Bruce...great product, great price, no high pressure. Thanks
Awesome Staff, super knowledgeable, friendly and have very reasonable prices
Good customer service
I have been helped by alot of salesmen, but Michael McKinney was the most helpful one I have ever experienced.He was very knowledgeable about all the mattresses and products available. He made me feel welcomed, I left with confidence knowing I was helped by someone who genuinely cared about me as a customer. It will definitely be my go to store as long as he is employed there.
Great experience and friendly staff!
My fiancé, daughters and i went in last night to look around. Michael McKinney helped us find the perfect mattress for mine and my fiancés needs, he didn’t push us into buying the most expensive one he wanted us to be happy and we really liked that about him he was very friendly and not pushy like some people are. We found the perfect mattress for us thanks to Michael. I highly recommend y’all to go see him if your on the hunt for a new mattress!
Ive bought two mattresses form them. Great selection and fair prices.
Hi! Im the Assistant Store Manager here at Sleep Experts in Sherman. Our Expert Match technology takes the uncertainty out shopping for a mattress and we guarantee youll love your sleep!If you come in and mention this review we will give you 25% off any accessory with your purchase!
I had an amazing amazing experience here, Michael McKinney did a great job explaining everything thing to me. I will most definitely be back!
The whole experience from sales to delivery was great. We shopped 3 other stores before Sleep Experts and there was no comparison with the other three. Low pressure and knowledgeable sales rep made the difference.
Getting the bed was ok Customer-service was really not that friendly told me that I had a 120 days to return the bed if I wanted to upgrade or if it wasnt what we needed unfortunately we no longer needed the bed was still wrapped in plastic so I called to return the bed and then they tell me its gonna be $80 plus they have to pick it up even though they didnt deliver it and take it to their warehouse to be redone which they didnt tell us any of that when we got the bed they said oh you can bring it back in the 120 days or less not true never buy a bed here
Check out rip off review....these are all used beds, do yourself a favor and dont do it!!! love you mattress and this and that does not count once you actually pay for the mattress