Awesome! I had spent a week online shopping for cars and took a day off from work after scheduling appointments with different deals. ALL day, just nothing but one disappointing dealer after another. I went home to regroup, contacted Byrider and scheduled an appointment for Saturday and a few minutes later Michael was telling me to come on down now, lets get you in a car. Michael and Tyler were courteous, straight to the point and professional. I could NOT have asked for a better experience. Thanks Again, Byrider.

Michael is the bomb. He got me in a great ride within hours even with a small down payment! Cant beat it, even at local lots! Thank you so much!

My experience was excellent in all respects. Loretta and Tyler were friendly, knowledgeable and helpful. This was my second Byrider auto and I cant imagine going anywhere else in the future. Thanks guys!

Tyler was amazing! He answered all of my questions and let me know exactly what I needed to get my car the same day. Tyler was very personable and didnt stop doing research on the vehicle until I was satisfied. By far the best experience buying a car Ive ever had.

Absolutely Love ! The Energy Was There As Soon I Walked Through The Door Micheal Help Me Get What I Came In For & That Was A New Ride Everyone Was So Nice & Helpful But Micheal Is Definitely The Man.

I recommend Conway byrider if your looking for a vehicle. Ask for Patrick Buford only! He’s the best! Awesome customer service and I’m happy with my new car!!!😊

Tyler is, hands down, THE best!!! Every time there has been an issue, he has gone above AND beyond to help me. He is an amazing salesperson and he really nurtures the customer/company relationship.

My Salesman Tyler was more than helpful and I was very pleased to drive off the lot with my new car!!

Although I hated loosing my old truck Loretta, Tyler and the whole staff at Byrider of Sherwood went out of there way to help me. They addressed All of my concerns and have been VERY patient with me. I highly recommend giving them a chance when you are ready for your next vehicle purchase.

Loretta was great!! She helped me find the perfect vehicle and the process was super fast. Thanks Loretta. Thanks Byrider….

Everyone was so great & helpful & I drove away in an AMAZING ride!!!

I woke up this morning from what felt like a dream state yesterday. My 2012 Chrysler, a 20 year old vehicle, had road its last mile. It was only 4 months away from being paid off and my heart sunk when I couldnt maintain it til ownership. However, the good hearts of both Brooke and Loretta were more than charitable. They towed my Chrysler and were not at all upset by the lose. I was reassured consistently as I made my way to this dealership. Once there, they put me in a new vehicle that same day. They even stayed a bit longer to make sure I could re-sign for this new deal. This dealership and these two women valued me as a long, goo standing customer and did everything plus more to make sure I would receive great service.Without them, Id be standing on a bus stop waiting for a way to work in freezing weather. Without their patients during my Chryslers buying, I would have been out a vehicle far sooner. The things they accomplished did not go unnoticed and I implore anyone seeking a vehicle shallow credit history, staggering wages, or any honorable person seeking a vehicle with good dealer benefits to go through them. I am literally and figuratively in their dept. Yet, with that, I am proud to be a Byrider customer though this new journey. Thank you all! I couldnt have asked for any of this, yet, here we are.

So far so good! I was approved really quick & Tyler was awesome! Not to happy with the numbers but i guess when your having credit issues this is the price you pay. After getting home i did realize that there are a few little issues that i plan on addressing Monday morning however for the most part everything seems ok. It’s not bad! The people are friendly I would recommend if your trying to improve your credit.

This place is a joke. They continue to take a additional $45 out of my bank account saying I dont have insurance on the car. I have been down there twice and have emailed documents showing I have always had insurance on my car. They owe me $270 so far but say they can only reimburse me for $90. My next step is a complaint to the Arkansas Attorney General.

If i could give yall 0 stars i would. Their policy depends on who the customer is, they lie about things in person then write up contracts that say different. Some customers have grace periods, some dont. They are very unprofessional and RUDE! This is exactly why I dont do business with our folks if you know, you know.

Loretta was soooo great!! She made sure that my first time buying was a great experience and I’ll definitely be coming back and referring other to come. Thank you Loretta!! 🙂

I went up there to purchase a vehicle came and and asked for Mary Miller she sold my sister and my aunt a car from up there was told by the lady in the front she no longer worked there but she would be willing to help me purchase a vehicle for me. I said no I will not buy unless Mary was to sell me. I remember coming with my sister up there when she purchased and Mary was so helpful and determined to make sure my sister got in a vehicle she even took us to Conway to get the vehicle she is the only one I will have sell me a vehicle my aunt still had Mary card with her number on it and I called her she still was willing to help me find a vehicle and did she got me in a 2018 Kia Forte and I’m in love Byrider is missing out cause that girl is the best. Everyone else up there is stuck up and has poor customer service.

Very rude, sholanda never again will i do any type of bussines with them

Walked in the place and was greeted by every employee made me feel welcomed and love. The manager oh my lord she was amazing and i would be a returning to purchase another vehicle from this place. Out of this world amazing thank you for all that you all do well worth it.

I loved this place when I first got my car but as soon as the pandemic hit, its as if they could care less. I don’t have the same income and they will constantly call you and possibly tow your car after one day of a late payment. If you ever have financial issues, they do not have options for you nor do they have options even if the world is in a catastrophe. Can’t wait until this is all over.

My first time buying a car Lorretta was straight forward absolutely amazing . She told me everything I needed to know about the car and how it will work with my payments . She worked with me she waited on me for 2weeks for me to get all my information together. But she really is the GOAT .. I Thank Lorretta and the Byrider family ❤

Greatest place Ive every worked at. Matt Enderline took really good care of his people and always made sure we had everything we needed to be successful.

I originally wrote a good review for Byrider as my experience then was a good one now however, the company has become a very negative experience. First let me start with the fact that less than 3 month after getting my car, it had an issue pop up. I thought okay no problem they will help me out, how wrong I was. I dealt with the rudest mechanic I have ever dealt with and low and behold, he didn’t even fix the problem. Second, the paper work was not at all in order on their end, I recently received a letter stating that not one but two liens are still on the car so I can’t even get it properly registered. I have tried to contact customer service and have had zero response. I have even had a family member try to help and call up there and no response from that either. I would never recommend this company to anyone in any state after this

I am so furious with this place. Never ever will I recommend buying from here. My car has had a stalling problem since day 1. I actually called reporting the problem on day one, car has been there on a few occasions for this problem. I had a new service manager each time and the problem has remained undiagnosed. And conveniently now they are saying there are no records of me bringing it in. I have plenty of witnesses. Brooke the GM promised that they would make it right, instead they are now trying to charge me 500.00, saying it is the pcm and the cost is for labor and programming. Current service manager (at the moment) saying this looks like a new problem??? Really? And wants to charge a diagnostic fee? I’m not the one. Run far away, don’t walk from this place. You will regret it like me if you don’t. If this is how they treat their excellent paying customers, they definitely don’t need any more customers. Very very bad for business

I wouldnt suggest this car company to nobody they gave me a card worth 4,000 and charge me 12,000 for it they knew at the time I needed a car cuz I didnt have one to get back and forth to work and take care of my kids I had to bring the car back the first week I had it cuz I knew it had transmissions problems but they told me it was something else now my car is in the shop and been there for almost two weeks because of the transmission problem that I told them about a year and a half ago about they dont provide no rental car and you have to have people give you rides to and from where you need to go in order to get there because apparently they dont care that you have another life besides paying in their car note which in that note let me tell you about how they harass you to pay it they act like you going to steal their car like they dont know where that car is at at all times with that GPS on it but theyll blow your phone up every Friday for a payment this car is the worst company I wouldnt even give this car to my worst enemy and I wouldnt refer this car company to my worst enemy the fact that I still had to pay them a car payment and theyve had my car for 2 weeks now fixing on the transmission is really astonishing me they dont care about nothing except for what they can fill their pockets with so I advise anybody who think they going to go get a car here unless you ready to put up with it dont get it

If you go to any sales rep, I suggest Loretta, she’s funny, quick and explains everything you need to know super easy and fast. These stars are for you Loretta.

My husband purchased a vehicle from them in bryant and was very happy. So I was going to to do the same only to find out that they will not sell to the same house household. Very disappointing. I understand you have your policies but that was a guaranteed sale you just lost.

Great place to get a good dependable vehicle loretta and brook are amzinging they helped me out a whole lot

I am absolutely ecstatic!!! I was rear-ended by a school bus just before Thanksgiving, and my car was totaled. I was in need of a dependable car quick and fast, so my daughter and I could carry on with our daily routine. Keith and LaTesia of J.D. Byrider on Landers Rd. were amazing, and got me approved fast and in a car Im happy with in 24 hrs, & with an affordable note! I am so thankful ❤for all their help and would recommend them to anyone!!!

This place is HORRIBLE.. I got my truck in August and it’s been messing up EVERYTIME I take it to get fixed I pick it up and a couple days later sane problem.. I feel like y’all sold me a bogus CAR.. I’m very unpleased but y’all want the car note money.. NOT ON MY WATCH FIX MY TRUCK

Seems it takes them forever for minor repairs they’re service center isn’t helpful at all but other than that great company

I walked in and before I could take a seat I was greeted by Anthony. He immediately worked on getting me approved and before I knew it I was driving home in the exact car I wanted. Great people here & hard working. Theyll work to get you the best deal possible. My experience here was the best out of five dealerships I visited. So, thats why these guys deserve a five star rating.

Very helpful. Made sure I got there.

I had two cars from JD Byrider in the past five years. This program and Brooke Rex worked with me to ensure that I always had transportation. I stayed with the program, paid on time and their reporting to the credit bureau helped to improve my credit score. I currently just purchased a new 2020 vehicle due the overhaul of credit and my exceptional payment history with JD Byrider.

Thank you for all you’re help.

I’ve been a customer with Byrider for two years and I’ve had great experiences. Brooke has sold me my second car. Anthony, Mary and Loreta have been such a great help. The facility is managed well and the people are super friendly. My car note comes right out of my account with no issues and on time! Thank you Byrider!

I felt that listen well to me

You have to fill out all the paperwork and get approved for the loan before you can ever test drive a vehicle. So they have all your personal information. After spending several hours there you finally get to test drive a car or truck and after spending all that time they know they have got you. You will find it difficult after spending all that time to not drive away without a new car.

Anthony Tye! You tha man! Thank you for getting me into a car that I love. You were professional, quick, and friendly. Byrider thank you having great employees like Anthony!

Mr.Tye and Mrs.Brook..!! When I tell you baby they are the most absolute BEST..!! I never been to a car lot and felt at home ..!! I HIGHLY RECOMMEND ..!! 🤞🏽😘

Great place to buy a car if you have less than perfect credit. Theyll finance almost everyone. They have a very nice selection of used vehicles that are very clean and look brand new. They also offer a 3 year warranty on all their vehicles. The building is new and modern, and the staff is super nice. They do the financing right there in house, and the finance people are great. The only downside is that they charge much higher prices for their vehicles than average, same for the interest rates. But thats understandable considering they work with people who have bad or no credit, plus you get a 3 year warranty! I would definitely recommend them to anyone with credit problems who is looking to buy a good quality used vehicle.

Highly unhappy with jd byrider. I get into a lemon car they sold me every day for a month I had issues then I get into another vehicle and Im having problems they now wont fix because they all of a sudden cant see the problem. This dealership is a joke I wouldnt go and get a car with them. If so your car will be in the shop the same month. Dont waist your 2000 like I did. Coming from an angry black customer.

First time to deal with J.D. Byrider. Everyone was very great from our sale woman Loretta to our portfolio manager Michaela. The thing I liked the most was the honesty we got from them. It was refreshing to hear the truth about the car and the way they operate. Will go back when were ready for another car. Thanks Loretta!

I love it

I am very pleased, service was wonderful. Anthony Tye is the man to see, he is very professional, fast, and friendly. Her worked with me and note I have a car!

In-house service was good, everything moved along at a steady pace. Everyone was polite, but as far as mechanical quality I had to ask for fluids to be topped off, check engine light came on within a hour of having vehicle. There is a broken motor mount, rotors need to be resurfaced vibration when stopping from highway speeds. Besides this if corrected everything has been good.

They were wonderful they worked with me on my trade ins and they got me in a very nice ride a bit pricey but it will be worth it when its paid off super friendly staff. The only thing that a person wont like bout this place is their no grace period on payments. They will pick their ride up if you are a day late which is understandable other than that Id recommend them to everyone I know

I was contacted by Angelo who was referred to me from Donald Bone and his team at Affordable Cars on Broadway where I started my car buying experience. From the moment I walked in, I was greeted and didnt have to wait long to speak to Angelo. He was professional and courteous. Brooke, in the back, was patience and forthcoming with answers to any questions I had. Instead of putting me in any car on the lot, they waited for one within my budget to arrive, called me, let me test drive the car upon my arrival to see if i liked it. Once i gave my approval, they finished the process and got me in a car. Payments are manageable and I didnt feel harassed at all. Good customer service and vibes. Thanks Angelo!

No complaints. Ive been dealing with this particular JD Byrider for a little under 2 years and Ive had no issue. Theyve always seemed eager to help. And they seem to understand how important a dependable vehicle is. Id get another car from them. I especially love the service department. They are always extra helpful!

Angelo was an awesome sales professional who helped me at every turn to assure I was able to walk out with not only a reliable vehicle, but one that was easily able to fit into my personal budget. Their financing staff was also very pleasant to work with on getting me an approved loan. Overall, very nice experience and I am very grateful towards JD Byrider for providing all the services they offer.

Anthony, brooke, & Ingra did an AMAZING job with getting us in our truck! They were more than attentive & we appreciate the amount of customer service and wisdom they provided!!

They are absolutely amazing here @J.D BYRIDER. I️ called Jess and she got me taken care of in less than a few hours. She was so efficient, very personable, and quick! If you are looking for a reliable/ safe vehicle Jess is your girl to go see. Ms. Michaela in the finance department took great care of me as well. I will definitely rate this place as 5 stars

Really good people who strive to help, great service department that is very cheap, but do good work. Cars are in good shape, best I can tell. The only reason for the 3 stars is because of their pricing...They are kind of like the rent a center of car dealers. You go to buy a new TV thats worth 300 bucks, but end up spending about 1500...Same principal with these guys. If pricing was more realistic, theyd get 5 stars! Low down payment, low monthly payments, easy financing.

Amazing people, kind and friendly as soon as we walked through the door. No pressure on buying and lets Us test drive, until we found the one for our family.

Horrible ethics bought a car only to find out later when I try to trade it in the marked the vehicle up several thousand dollars over fair market value then charging me 16% on a loan two other dealerships have told me I’m $7000 upside down. I even ask JD what about trading it in with them for something newer less than a year after getting it they want me to pay the loan down 7k before they are willing just confirmed the others were right I got severely over charged for the vehicle

Never would I recommend this place, got a car that had electrical problems to the point my tail lights kept going out without me knowing which led me to getting pulled over . . . They couldn’t seem to find the problem so frustratingly took the car back and now they are trying to sue me for the remaining balance

Service manager is always always professional!!! Much appreciated. And my car gets done in a timely manner despite a extremely busy location. Thank you!

I was in a bind and needed a car. I just want to urge you to make sure you have no other option before dealing here. Paid 18k for a 5k car worth 2k on trade in.Oh n btw. Miss ONE payment =repo.And you still owe balance.

Brooke is the greatest person to work with, and is very understanding. Even though she has a high volume of customers to deal with, she will find time to work with you one on one and solve any issue. She goes above and beyond to help her customers to try and accommodate their needs as best she can. Its refreshing to have someone as helpful and understanding as she is working at JD Byrider. She will work with you to get you and keep you in a vehicle.

I will love to say I can always seek and find my special place driving with J.D. Byrider . There is no place that I can not travel with the upgrade of my selections. This is class A with all stars to the J. D. Byrider team. Thanks, and I will be giving my blesses with a big heart and smile in return from many at J.D. Byrider.

This was the absolute best experience Ive ever had at a car dealership! Our sales rep Loretta kept us up to date on new arrivals and never gave up until we got what we wanted. The in house finance person Brooke just completely made the experience smooth and easy. They were both so patient and understood/met every one of our needs. I would totally recommend this to anyone i meet and I have already recommended to my friends and family. Wish there was a 10 star button for these two ladys. thank you for everything we absolutely love our new vehicle

I had the best experience with Mrs. Loretta Thompson. She was very knowledgeable and helpful. I will definitely be referring my family and friends to her! Thank you!

I love my new. Car thank you so much Loretta Thompson

Great staff, very helpful and professional. I had negative experiences at several competitors in the area. But Loretta, Amy, and Earl have been so supportive and helped us get a nice car for reasonable payments in spite of our lack of credit and limited funds for a down payment. I highly recommend J.D. Buyrider to anyone with credit limitations needing a reliable vehicle.

I would recommend J.D. Byrider. I didnt think that i would drive away in a car with my trade in I had but the staff made sure I drove off in a reliable vehicle. Thanks Mrs. Loretta and Mrs. Turner.

Thank you Angelo and staff for a great car buying experience. I love my low mileage, late model (2016) vehicle. I would highly recommend JD. 2nd car I bought from them with no issues whatsoever.

They assume that they are a last resort and try to take you for a fool. Over pricing vehicles for over $6,000 from what theyre actually worth with EXTREMELY high interest rate. I do not recommend.

Very good & helpful. Made sure I got into a vehicle that will keep me on the road. Very thankful for the service I got.

Was driving a new car in less than 24 hours. The staff is very helpful and highly professional. Definitely give them an opportunity to help you. You wont regret it

Thanks to Mrs. Loretta she was very helpful and informative. She worked long hours to help me get the car I liked with payments I can afford..

It was a great visit and much to nothing hassle. Loretta Thompson is definitely the person you want to see. A very nice person and a great saleswomen who will get you in a car on a budget. Excellent

You guys are the best. My husband and I appreciate you all more than you could ever know. Thank you!

Chicago was a great salesman! He got me in the car that I wanted with little to no problem! I would recommend you come to J.d Byrider

Everyone was so so nice. They went above and beyond for me. They stayed until 930 to finish everything even though they closed at 7. Thank you so much for taking really good care of me.

Everyone is really friendly, especially Earl and Margie in the service department. Earl Bryant the service manager is the greatest. He really takes care of you and your car. I would buy another car from J.D. Byrider just because of the great care weve received from Earl.

Great customer service from beginning to end. Stuart and Brooke worked together to make sure my requests were fulfilled. Ingra was a dear as well.

Friendly staff. They answered ALL my questions. Explained everything beginning to end. Loretta was a great sales lady. Just go see for yourself !!! 😎

Staff here wasnt very helpful. I had to go inside to find someone to answer questions. Usually they come to you.When I did talk to someone and expressed interest in buying a car soon, they gave me some brief info and their card and sent me on my way. The sales person seemed more interested in making sure I had their card to get credit for any future sale than they did in actually selling me a car.

Well.. I can say I have truly enjoyed my car but more importantly the service and relationships I have made at the dealership (J. D. Byrider) on Landers Rd.Very nice, courteous, and they make sure Im taken care of, it makes me happy, confident, and safe that when I hit the rode Im covered.Thanks for all you do to keep me safe and my car in top condition.Monica Williams

Stay far away from this place the sell junk cars rude sales people and fail to let you know you pay the taxes in the car and Keith is the rudest sales person the car my husband bought through them had to go in the shop the same week we had it because the check engine light came on as soon as we drove off the lot the guy in the repair dept was nice and fixed it we hope then had to take it right back in because something else went wrong I know times are hard but go somewhere else I wish we would have went somewhere else but stay away from Keith if you have to go there!! I would give this 0 stars if I could!!

I had a great experience here. This is my first car I am very satisfied! Outside of the long wait everything was great!

The staff here is second to none . they should be proud of everyone here. very professional but not stuffy treated me like a person not a car. couldnt be happier with the experience. I will tell everyone I know.

It took way to long. I was at the lot for 3 hours. Also the salesman was answering the phone and dealing with new customers while i was still trying to close my deal. Love the vehicle but customer service not so much.

Dont go here you will pay for a Lemon only to be hassled for payments and given a hard time getting existing issues fixed! Sorry management unfriendly staff!!First time purchase for my daughter did not feel she even had a chance to see all the vehicles available. Felt like they pushed the car she didnt want on us then once we found the car she liked off hand I can tell it needed work. Tires were bad underneath hood there was obvious leaks on engine it does not seem like they fix or inspect any of their cars before they leave the lot. The staff are not very nice when they cant get a payment they harrass and hassle you until they get what they want. They are not understanding about certain issues that come up no grace period apparently the same day payment is due is your grace period which makes no sense! And yet they want to know your personal business but yet not willing to help out with anything even if it almost cost my life! They give you a hard time about any issues with the car even if its an existing issue. They dont care about no one genuinely they just want your money they over charge for their cars its not worth it!!

My son found the vehicle he wanted, the down payment was 700.00.The finance manager Brooke (which is very unprofessional and rude).Since John didnt have the 700.00 down, Brooke agree to let John gave her 200.00 down and the remaining 500.00 the next day.John wasnt able to come up with the money. So he return the vehicle, as promise.The finance manager said she would not credit his 200.00. so now we are filing a complaint with Arkansas Attorney General, and the bank.

Great hostility, good customer service and they said yes! As long as you have the proper information the process will go so smooth, quickest experience Ive had with a car dealership! Loretta is a great sales associate!

Real friendly staff!!! They worked with me and my finances and got me in the car that I wanted the same day. I would definitely recommend anyone who is looking for a nice, decent car to get them from point A to point B to come down to J.D. Byrider.

My experience was great. Loretta was awesome in helping me get started. Easy process and I liked their selection of vehicles.

When my son bought a car from there, it didn’t start again after test drive,and unfortunately after he signed papers, they resolved the issue only to have him break down and leave him stranded less than 2 weeks later!!! I would never recommend this place again!!! This place is a joke!!! The day u buy a car and u can’t leave with it?? Take ur money elsewhere where u won’t be dissatisfied!!!! He could have spent his hard earned money wiser!!! Put down the same down payment for a quality car!!!? Not one from here!!!

My wife got a new car there. Good deal on a great car!

Very friendly service! Work with your income! And very honest about which cars will work best for you

Best experience! Jason G. really helped us in getting the car that we can afford. Customer Service wad great and Ill definitely will return in the future.

I am a customer with JD Byrider dealership, but my current vehicle is the first and possibly the last that I buy from this company. As a disabled veteran, I only have a set amount of money allotted to me every month to pay my bills and take care of all other expenses. This month someone at JD Byrider made the mistake of authorizing a double car payment to be drawn from my account. Due to this mistake, an overdraft fee has been incurred on my bank account and will not be reimbursed to me, even though this overpayment was not my fault. The only way that I was able to get reimbursed for the second payment was for JD Byrider to cut me a check that I have had to drive almost three hours away to pick up, so, on top of the overdraft fee, I have had to spend a considerable amount of gas money as well. I feel as though I have been penalized for something that was not my fault.

Wouldnt even talk to me because my credit was too good. Yes, you read right, because my credit was too good.

I was very satisfied with the service I received. The staff is very friendly and inviting. Im looking forward to be Coming a long term customer.

The sales associates were very nice and tried to help me in every way. I love my car the only reason I didnt give 5 stars is because the new system they have is wack. I think they should go back to the old one

I must take the time out to say what a excellent customer service, they are professional people to deal with, keep it up guys.I can recommend this car dealer to everyone who is going to buy car or finance car.

Angelo was very helpful. Every step was well explained. Love my car.

They will do whatever it takes to make sure you get the best and safest vehicle you can buy!

Wonderful experience with Loretta Thompson she helped me get into my first vehicle with no hesitation. If you need a car and you have bad credit please go see her she will help you