My husband and I were helped by Rusty from the Sherwood location and had the BEST experience! Rusty is so upbeat, charismatic, and knowledgeable. We thoroughly enjoyed the mattress shopping experience. I would recommend Rusty any day of the week. He is a gem! This man knows mattresses!
Rusty was awesome. I had a long list of requirements including delivery in 3 days and he put it all together at a great price overnight. Awesome service.
It was only yesterday that we purchased the mattress from Mattress Firm in Sherwood, so we have not actually slept on the mattress yet, but we think it will be wonderful. However, we can say today that our shopping experience at Mattress Firm was wonderful! Liam, our salesperson, was perhaps the best salesperson we have experienced, anywhere. He was very informative, listened to our needs and opinions, and helped us reach a decision on the best choice for us. Liam was always friendly, never “pushy,” and gave us space to discuss our thoughts privately. It was a very pleasant shopping experience.
Trey provided us with great customer service! We walked away happy and excited for our new mattress thanks to all of his helpful information. Thank you Trey for answering all of our questions and helping us with our purchase!!
Chose Mattress Firm over other stores for the $200 instant cash, and none pushy sales reps. Liam was great, super knowledgeable and helped us find the perfect bed, mattress protector and sheets. Highly recommend this place.
My father and I went into Sherwood Matress Firm with both of us looking to purchase new mattresses or beds. Dan was extremely patient 🙏 as my father is nearly deaf and EXTREMELY impatient and I must be honest, quite rude. Dan was not bothered by my fathers poor manners. He kindly took us around showing us every mattress he could think of to meet our expectations and Boy did he deliver. Most AMAZING mattress or bed whatever u wanna call it. I am SSSSOOOO EXCITED and looking forward to getting to sleep on the most COMFORTABLE bed Ive ever had. My father ended up purchasing same mattress as I did but in a King, mine is a Queen. Could not be more pleased with the service we received. THANK YOU DAN !!
These 5 stars go to Trey Wimberly!!! He was amazing and made out experience soooo much easier than we thought it was going to be. Trey was very patient and provided great information about what would work best for us. I highly recommend that you look for Trey if you stop by this location. Thanks Trey!!
I originally went to the Tualatin Mattress Firm and ended up having to return the mattress I got because it was too firm. The return caused lots of problems when I simply wanted to exchange it for a different mattress. Robby jumped in and had me go into the Sherwood Mattress Firm where him and Liam helped me out tremendously. I am so happy with my mattress purchase and they helped remedy a situation that was very frustrating. This was my first time buying a new mattress and it started out disheartening, but Robby and Liam turned it around real quick! Thank you! I will recommend this location to everyone I know looking for a new mattress.
My experience at Mattress Firm Sherwood was pleasant to say the least. Liam, the sales representative assisting me, is hands down the coolest and most intelligent being I have ran into as far as my memory allows. What a treat. I found myself not wanting to end our interaction and will be coming back to buy a mattress(I came for the cloud pillow) soley because of Liam. A master of his craft is a title that doesnt do him justice, but for lack of a better title I assign him this one. Cheers buddy and may the force be with you.
Liam was helpful and got us into the right bed and the right price. Good buying experience
We did a lot of research before shopping for a new mattress to replace a 10 year old memory foam. We chose to shop at Mattress Firm because their inventory included several models we wanted to try before finalizing our selection.Daniel @Sherwood was very helpful. He showed us about 8 different mattresses that met our requirements. My husband and I both experience back pain, in addition to snoring and sleep apnea. New mattresses are expensive and we ultimately decided on a Beautyrest Pressuresmart mattress to put on our adjustable base. It just felt right. Daniel offered to shop for deals and found last years model in another city for a substantial discount.As we were finalizing our purchase, Daniel also gave us website links to helpful tips on alleviating common sleep complaints, like back pain, snoring and sleep apnea.The new mattress will arrive in a week and we are so excited. We are looking forward to less pain and better sleep!
I had the easiest, most informative and more importantly LOW PRESSURE buying experience! Kristina helped me and made sure I knew she was on her way even though she was finishing a sale at the moment I walked in. I so much appreciated her honest and warm approach. When I shop for bigger purchases I’m always scared I’ll get mislead. I ended up spending a tad more than I had planned but it was because we found the true “right” mattress for me! The staff was so kind and so knowledgeable. I only had a couple of hours to speed-shop without my toddler so I’m glad I picked these guys as the first stop. Thank you, Sherwood. I’ll think of you guys after my first night of good sleep in ages!
Great experience in the Sherwood store. Trey was very knowledgeable and asked the right questions that led me directly to the mattresses I’d be interested in. I never felt like there was an upselling attempt as I have elsewhere. I got exactly what I wanted for the amount I wanted to spend. I highly recommend Mattress Firm.
I was treated very well and Roby was interested in address my back pain while sleeping in different mattresses. This would be my fourth mattress that I have bought. Roby want to make sure this would be the last one. I was very thankful for Roby talking the time and patience in explaining what the difference in all mattress technology and gave different options what would work for me in my present condition.
Liam was very nice, friendly, knowledgeable and helpful! They were clean and neat. The beds weren’t to high to get on and I’m short. The prices were way cheaper than the other store that’s nearby. I found a bed that is an inner spring medium firm. Super quick delivery! 2 days. Can’t wait
Liam the store Manager is Great!! Walked in on a Saturday looking to purchase a bed for my Son and Liam took the time to explain all the different beds to choose from I finally made a decision and Im so grateful for your help Liam. My son is going to love his new bed. Mattress Firm in Sherwood is awesome!! If you are looking for a new bed definitely stop in you wont be disappointed.I love our little town we call Sherwood!! We all Thank you Liam!! You Rock!! 😊💕❤🎉🐰❤❤❤😊
Rusty was great! He worked with us to get us the mattress & adjustable frame that fit our needs. He is very personable and we feel like he really cared about us. Super customer service.
Liam was great. I was looking for a price point mattress and when he didnt have one in stock he asked would I mind if he checked his closeout models. NO PRESSURE and price is what prompted me to buy. Great customer service. Will be back for future purchases. Thanks again
I was assisted by Liam at the Sherwood location and I honestly can’t put into words how incredible my experience was. From start to finish i was amazed by the customer service we received. I went there with my mom and my 3 year old. Unfortunately I didn’t catch the name of the woman working but she kept my daughter entertained for quite a while as I was being showed around by Liam. They went above and beyond to make sure I not only enjoyed my experience but also got my dream bed. The staff is very knowledgeable about sleep health and everything bed related. It seemed less like a job and more like a passion for them. By the end of my purchase I was crying because I was so excited and grateful that I was able to pick out a bed that, quite frankly, far surpassed my expectations! I was treated with dignity and respect and will direct everyone to this store. Thank you Liam and coworker for making this the best time and helping me find a bed that will be money well spent for years to come.
My boyfriend and I went into mattress firm to look for a new mattress. Kristina directed us to some great mattresses that she thought would suit us. Trying to save a few bucks I went in later that week and bought a less expensive mattress that I thought would be great for me and my boyfriend. When we slept on it the first night I knew it wasnt going to work for the both of us. I should have listened to Kristina, she knows what she is doing. When we came back in to exchange it, Kristina made the process seamless. We chose a mattress that she suggested during our first visit. The mattress was in high demand so we werent sure how long it would take to arrive. Two days later she called to let me know it will be arriving the next day and had scheduled a spot for it to be delivered the next day. So much sooner then we were expecting. Thanks to Kristina, we wont have to sleep in a hole for even a week. When it is your quality of sleep a few extra dollars is worth it. Next time I will trust the expert.
Helpful in choosing the right mattress for me. Knowledgeable regarding products.
Wonderful experience! Excellent customer service, it was a sincere pleasure to work with Liam! He took the time to patiently answer all my questions and provided all the information needed to make my decisions. I would highly recommend Mattresses Firm, and Liam, to anyone!
Excellent service from Liam, who was very informative and flexible and helped me find not only one, but two mattresses!
Very friendly and helpful which made the whole experience stress free!! Thank you, I highly recommend!
We worked with Liam when deciding what matress we wanted to buy. He was unbelievably friendly, knowledgeable, and just a delight to work with. He was honest with answers to any of our questions, listened to what we wanted and gave us plenty of options to fit our needs and price range.Definitely a great manager, and I will recommend him to others in the future.
Walking in on a Saturday afternoon, we were greeted by Liam, the store manager. After giving us a moment to explain our situation, he walked us through the run down of how to best choose a mattress. Guiding us through “this vs that,” and allowing us time to form an opinion on the many beds we laid on, he helped us find something within our price range. A wonderful store manager and an easy process, it made for a breezy experience at this Sherwood Mattress Firm.We also had a friend come here and have a similarly wonderful experience with Kristin(e/a?).Not the cheapest option you’ll find, per the fact they’re not Amazon, but I am confident the purchase will be much better off than one. Highly suggest. Thanks Liam!
I had been researching mattresses and stopped in for what I was hoping would be a swift purchase of a Tempurpedic - and it was! Kristina was helpful and direct, clearly described the differences between the options and helped me pick the best one for my budget. Zero pressure. The purchase process was fast - maybe 10 minutes, which I appreciated since I had toddler in tow. Thanks Kristina for a great experience!
Ask for Liam at the Sherwood store. He is prompt and efficient. He went above and beyond to make our bed buying experience happy. Liam helped fix a problem we were concerned we wouldnt be able to fix.
Sarah was very helpful. She took the time to show is everything we wanted to see. When we were ready to buy, she gave us options, but didnt try to pressure us into more than we wanted. We had a great experience and would recommend Mattress Firm to anyone!
We had a great experience buying a new mattress for my daughter. The salesman was knowledgeable and very nice. There was no attempt to upsell us and we got exactly what we needed with no hassle. I would absolutely recommend this place to others.
I came in for a toddler mattress for my son. The gentleman were very friendly and showed me the in-store/stock options (as I wanted to take a mattress home that day). I was able to find the perfect one and they were kind enough to fit the mattress in my vehicle. Great service and great customer service!
Excellent salesman, Robby! The store is lovely and my transaction went smoothly. The mattress and foundation I purchased are in stock and will be delivered tomorrow!!
Kristina was absolutely amazing when she helped me find a new mattress. She was informative, friendly, and really took pride in her job. Not only did she take the time to explain to me the differences in each mattress, but she genuinely wanted to help me find something that would give me the support i needed. I would strongly recommend her to anyone who is thinking about getting a new bed.
Order a full size Foiling INTERSPRING mattress and arrived it is 100% foam Manager of the Store (Sherwood) said it was innerspring Way to Lie to customer
The service was impeccible and helpful, never pushed me to go out of my budget.
Went to the Sherwood Mattress Firm store to purchase a King-sized bed & adjustable platform base & got exactly what I wanted in less than 30 minutes. I took advantage of the generous Presidents Day sale & got $800 off. The salesperson Liam could not have been better; very friendly & knowledgeable without a hint of pressure. If youre going to purchase a bed in the future you definitely need to go there.
Our Saleman Liam was great to work with. Very patient and knowledgeable. A lot of people are not professional, but he was very good. He is part of why we bought our new bed.Thanks,Joe
Liam was an amazing sleep expert. Ask for him
Rusty is the best! My husband and I went in looking for a bed. We were upgrading from a queen to a king. We were previous Tempurpedic owners so we wanted to stick to Tempurpedic. When we talked with Rusty, he encouraged us to try other brands in the off chance that we may find another brand more suited for us. After trying many other beds, we decided to stick with Tempurpedic! I’m glad that Rusty encouraged us to try others because it made us feel that more confident about our decision! Rusty made us feel welcomed and never was pushy on sales. I loved his service so much, I had my mom buy a bed through him too! We both love our beds so much! Huge thank you to Rusty for your amazing customer service!
I had an amazing experience at the Mattress Firm in Sherwood. I was really overwhelmed with shopping for a mattress and Liam made the process so easy. He was really friendly and extremely helpful. I left there with a wonderful mattress and amazing tips for better sleep. He really took the time to understand the needs of my partner and as a result we found the perfect fit. Thanks Liam!
I have bought two beds from this location, one for myself and one for my granddaughter. The staff is amazing!! Friendly, efficient and knowledgeable. The product is the stuff that good dreams are made of!! They deliver right to your house and take care of everything. Do not go anywhere else. Their place is the only place to go!
Excellent service, we were helped right away. Ordered Monday and bed will be delivered Wednesday! Great prices, would reccomend.
Rusty did an amazing job. Provided unparalleled professional service. Very knowledgeable and made the purchasing process a breeze.
I loved the no pressure style of the saleswoman. I wish I remembered her name but she was so great and very understanding of my budget and timeline! She was wonderful to work with and I will definitely be back should I need another mattress in the future.
Though the employee was alone, he managed to come by and talk to all of us. Great skills there at the Sherrod store!
Excellent experience with Liam helping us find new mattress. He’s very professional while making our time deciding fun. About 30 minutes of trying different brands and firmnesses led to the best fit for us. Recommend him highly if you are looking for making a confident choice of product and a relaxed time.
Absolutely fantastic service from Liam. Met my expectations with regard to comfort, price and delivery. Offered numerous options and recommendations on beds, box springs and motorized platforms before finally zeroing in on exactly what I wanted and within budget. Liam was personable, knowledgeable and courteous. Would highly recommend Mattress Firm in Sherwood and Liam if you are in the market for a new mattress!
Great place to buy a mattress. The service was professional, knowledgeable and very personable. We had come from a competitors store and the service was like night and day. The competitors tried to sell us a bed but they didn’t sell frames. Who does that? MF sold everything needed for a bed, including the frames. One stop and we got it all. They didn’t recommend one, they recommend all the beds and were knowledgeable on what each had to offer. Enthusiastic sales person. Great experience! Thank you Luke.
Wonderful experience! Went in “just looking” and found out there was an extended black friday sale continuing on. Was well educated on the styles and types of mattress construction and cost price points. We decided to buy after having the ability to compare side by side, and even stay within budget.
Rusty was super helpful and got us a great deal on our new mattress and adjustable base.
Some of the best customer service I have ever received. I work with Kristina Mack truly a profession that cared about my happiness and satisfaction of my purchase. Presented me serval options, walked me through the pro and cons associated with each brand and type. She was knowledgeable about all the new trends and products and provided a no pressure approach that made the experience enjoyable. Would only buy from her again.
Great service, quick delivery and setup. Elmer & Moises did a great job.
Liam was a great salesman. Listened to our needs & offered suggestions without any salesmans pressure.
Christina was amazing and pressure free. She listened to what I was looking for and immediately found me what I wanted, which I thought I couldn’t afford, within my budget!!! I haven’t gotten my new mattress, but I’m so happy with the shopping experience.
Liam did a wonderful job helping us and answering all our questions. He was very accommodating to our request of trying various mattresses and very quick to look up information when we needed it. He made the experience fun and easy.
Walked in not sure what I wanted. Kristina Mack was very friendly and assured me she’d help me find the right bed for me. After asking me many questions about sleep issues, and how I normally sleep, and having me try a plush and medium bed to see which felt better, she helped me find what I needed. I ordered a Sealy Silver Chill Plush mattress. I’m looking forward to it coming to my apartment on Thursday and finally getting a good nights sleep! My old mattress is 17 years old and completely shot!! This is long overdue!! Thanks so much!
Great service, Rusty was listening to me to get what I actually needed at good price!
Nice people can’t wait to get my new bed!Nice service so far!
I had done some initial searching online on what i was looking for in a mattress. Walking into the store and talking with Liam was a fabulous experience! Super helpful, talked us through different options with no pressure on anything. I will highly recommend to anyone looking for a mattress!
We had an excellent experience shopping here!Stephanie was very knowledgeable and helpful in letting us see (and feel) the different options and types of beds. I ended up buying a more expensive bed and adjustable frame; but the financing made it easy and the bed will be a game changer in my sleep quality.If you stop by and are able to, please consider donating to their foster program. Its tax deductible and goes to kids who need it.
I was helped by Liam, he took notes about my preferences, listened to my needs and concerns, and was patient as I tried put several mattresses to see what would be best for me. I fell in love with the Kings Down the Melbac, it is perfect. I am excited not to wake with pain but rather with peace.
Great service! I had lots of questions and had them all answered! They were respectful of our budget and happy to help!
Our associate Christina was very helpful and nice! She took time to explain the differences of each mattress. We were able to find the perfect fit for our budget. I highly recommend this store.
Im so glad I chose this store as one of the places to go to for a mattress today! Not only were they so friendly, Kristina asked me many questions to make sure she could find the best bed for me. The other lady that was there (im sorry I forgot your name), even though she said she was new, she was just as helpful. The pricing was great, theyre going to deliver my new bed and take away my old one, and they had a much better selection than other stores. I cant wait for my bed to be delivered & to finally get a good nights sleep!!
I came into the store on a mission, and Sarah had me in and out in less than 30 minutes with the perfect bed!
Kristina did a wonderful job of walking us through all the options and gave us the time to ensure we made a good quality, secure and comfortable purchase. She was hands on very thorough from beginning to end with the financing options and paperwork. Thank you Kristina.
This was my first time buying a mattress and the manager Liam was very nice and helped me get exactly what I was looking for
First time buying a mattress in-store. Great experience. Kristina helped me find a mattress within my price range that was the right level of firmness for my back. Would highly recommend this place to anyone who wants an enjoyable customer service experience.
I was looking for a new mattress and Ive never shopped for one before and Kristina (the person working that day) walked me through everything and helped me find an amazing bed. Kristina was really engaging and knew a lot and answered every question I had! A great place to look for a new bed!
Great prices. Thanks
Liam was seriously a gem. Went in nervous about making a big purchase and not only did he help me find exactly what i was looking for but he helped me save a ton of money doing it. Couldnt recommend more!
I bought a bed from Liam. Everyone should go to him. Very easy to work with and very knowledgeable. Thank you Liam for the good nights sleep!
I dont often review places but the customer service from Christina at the Sherwood branch was top notch and deserved recognition. Low pressure sales, informative, snd incredibly helpful. Havent had a chance to test my new mattress yet but would definitely shop here again.
Great experience, got the bed of our dreams!
I needed a king box spring FAST.... One call and Liam had me taken care of and its being delivered tomorrow. He was very professional, gave me a few options, and got us all set up. Thank you!
Stephanie was great! She had me try the 3 levels, soft, medium, firm. I prefer medium. Then showed me other mattresses in medium. I chose the first medium. Stephanie was very enjoyable to work with! Thank you, Stephanie.
Very nice staff, attentive, and helpful! Clean well kept store, and the woman who helped me was sweet and knowledgeable.
We went to Mattress Firm in Sherwood Oregon and has a great experience with Stephanie! She was SUPER helpful & knowledgeable.She helped us hone down the type of bed we liked best. I would recommend her and Mattress Firm when you are looking for a mattress.
Liam was super helpful in helping me find the right box spring. Didnt waste my time like some of the other matress places
Kristina M was so cheerful, helpful, and patient! She encouraged me to really try out the mattresses I was interested in to narrow it down. You can tell she truly cares about her customers comfort and satisfaction with the product. Thank you for the best experience!
Major kudos to Sarah. Help us with a purchase. Showed us all of our options with no pressure! Next purchase, we will be back to work with her again!
Kristina was great. Helped me find the right Purple mattress and the right pillow. Tried some other mattresses too, but settled on the purple 2 and came back later in the day. If you’re buying a purple, buy it through mattress firm because you get 120 days instead of 100 days to try it. And it’s easier to return than with Purples site. Plus it’s the same price!
The Ladies working in the store took very good care of me. Listened to my needs and helped me pick exactly what I was looking for. Shout out to Christine for excellent customer service.
Good job showing us around and the different types of beds
Liam was amazing. He found the perfect bed for us. No pressure and be took the time to find out what we needed. He was one of the best sales man I ever worked with.
Working with Kristina was such a smooth, productive, and fun experience! She was able to guide us to our perfect mattress. She is classy and very informative! If you need a new bed... Let Kristina guide you as drift to the clouds in a restful nights sleep.
Kristina helped me find exactly what I was looking for. She was incredibly helpful, polite and professional. I definitely recommend stopping by!
Robby was very helpful and knowledgeable about mattresses!!! Thanks!!
Liam was helpful and knowledgeable and was great to show me all my options and help me find a good deal on a good quality mattress.
Great experience trying out the bed I was looking for along with other suggested beds for my comfort, Stephanie was very knowledgeable with all the products she showed us along with helping us get the best deal for us. She did everything to make our experience buying a bed easy and enjoyable.
It would have been a lot tougher to find the perfect mattress for us had it not been for Christina’s expertise. She was educated on the products, provided no pressure, and gave us the time we needed to make a final decision (King TEMPURpedic Luxe Adapt Soft). Thanks Christina!
Christina at the Sherwood store is a rockstar. Knowledgeable, kind and expeditious in how she helped determine what I needed. I highly recommend!
Stephanie was so helpful. She walked us through a few different mattresses, helping us learn what we liked and in mattress We ultimately selected. She was informative, kind and didn’t over do the mattress technology speak. We had a great experience.
Absolutely wonderful! Stephanie went the extra mile for us and we had a fantastic experience. Definitely would recommend coming here!
Liam was great and super helpful in finding us the perfect bed! Process was quick and easy.
Kristina Mack over at the Sherwood location was awesome. We spent hours looking for a mattress and she helped the whole time. Would definitely recommend
Everyone who helped was extremely helpful and took their time to make sure I got what I wanted! Definitely would recommend buying a mattress here! Very friendly staff!
Christina at the Sherwood location was very knowledgeable and was a big help in us finding a mattress to best suit our sleep styles. We had been to Macy’s prior and the salesperson did not have the knowledge Christina would. Highly recommend
Liam is very knowledgeable about the technology of mattresses- highly recommend him!
It was a great experience. They were so helpful, friendly and professional. I was guided through options and spent much less than I had anticipated. The savings was amazing. I highly recommend them..