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MotoMart
1790 Thouvenot Ln, Shiloh, IL 62269, United States
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MotoMart
Comments
kr
Review №1

Gass station bathroom has no toilet paper when asked for some was told its not there problem mcdonalds maintained it, mcdonalds is closed so no toilet paper.Also the man was very rude at the counter.

me
Review №2

My husband bought two lottery tickets here. When I went to cash the money I won, the salesperson told me that the two lottery tickets had been picked up by other retail stores. This is a scam at all. I hope that everyone will not spend at this store, especially not to buy lottery tickets here.

Ke
Review №3

E-85 Ethanol Flex Fuel is available at this gas station, along with the other types of gasoline. Lots of pumps here, a couple pumps have the Flex Fuel! This station is convenient to a few fast food restaurants on the same corner, which present unique entrances and exits. Thanks for carrying Flex Fuel! 🚗🚘

Ro
Review №4

Each time I get my car washed here, I feel like I could do a better job myself with a hose, 5 minutes and a washcloth. Just went there. Why? Perhaps I am insane expecting better results. Just lighting a $10-bill on fire would be less frustrating, faster, and at least youd know what to expect.

Ma
Review №5

The gas was a good price but then I went in to buy some snacks. That was my mistake. The lady scanned my two snacks and then stood there pressing extra buttons instead of giving me my total. Im pretty sure she overcharged me. She didnt even offer me my receipt just looked past me and told me to have a good weekend.

As
Review №6

Cashier is running a scam and overcharging people who do not want a receipt. I purchased $9 worth of items this morning and when I checked my account I had been charged $18. Dont make the mistake I did. Please ask for a receipt or better yet choose another gas station without a scammer behind the cash register.

Ki
Review №7

The Moto mart evening/night staff are great, remember the McDonald’s is connected to the building but a separate and different company then Moto mart staff

Fi
Review №8

Employee this morning was very rude and disrespectful towards us. Where was not reason for it at all.

Th
Review №9

Love this gas station they got my favorite chips I stock up on when I come in town and when Im leaving out of town the prices are reasonable the staff is very friendly.

Am
Review №10

No stars would be a more accurate rating. My son asked for chicken nuggets for his birthday. Normally we would not eat fast food. When my son opened the box, he was shorted 2 chicken nuggets. My husband asked me to return to the location and ask for another 4 piece. I went through the drive up and asked for the manager. I explained to her the error and she refunded the meal. (Great. Had this been done succesfully there would be no further issue) I went home. My son opened the box again to find it completely filled with ranch dressing! For all obvious reasons i was upset. I returned. I asked for the manager, for his name, the customer service number and the name of the person controlling his food line. He refused. (Side note) none of the employees were wearing name badges including the store manager. I was laughed at and made fun of by the staff. I spoke to the DM the next day who acused me of being confrontational and even questioned my character and own work ethic. He said his manager did all he could and that he offered to refund me. (All of this supposedly can be seen on a tape with no audio!) The manager did not offer anything but an empty cup with the customer service number. The DM explains that filling the chicken nugget box with ranch was an honest mistake and that you can see one of the employees appologizing to me from the video. This was the employee who DID NOT appologize, rather made fun of me and laughed at me. Not at all how you should handle an upset customer who simply asked for a service that, not only they could not provide, but they horribly and unproffesionally delivered. This manager defended his crew and it will certainly continue to happen to more customers.

Information
11 Photos
10 Comments
3.2 Rating
  • Address:1790 Thouvenot Ln, Shiloh, IL 62269, United States
  • Phone:+1 618-622-8379
Categories
  • Convenience store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Health & safety
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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