They always have what I need got thd 4k firestick. Awesome

Went there to find a in dash media receiver for my 1999 truck... Salesman tried to sell me something for $550.00 akind gentleman told me dont buy that... Get what I am getting... Bought what he suggested and it works... Thank you Sir for helping me... I plugged it in and it worked...

I really like how Best Buy is doing things these days. I genuinely like that when you walk in they ask what you need help with, put you in a que(?) if needed, or let you browse. Im not tech savvy by any means, but theyre customer service has been outstanding recently. Keep up the good work yall!!Hope cooperate is paying yall well to deal with the crazies out there!

Great customer service. Lots of great high quality products to choose from

I do not hate this Establishment. I like Best Buy.However, I am a Senior Citizen, and I was advised by my Bank, due to an unfortunate situation, to have my Android Phone checked and cleaned.Unfortunately, that was not done. The customer service worker went through my phone so quick, and returned it.There were a few other Senior citizens I spoke with, with same situation.Much time was taken for them, and some viruses were found on there device. I feel that my device was not thoroughly checked. Was very disappointed.However, I would still go to Best Buy

Purchased the new Firestick 4K Max.AWESOME product.5 stars.⭐⭐⭐⭐⭐

Appointment for electronics made easy ..no wait. ARON was knowledgeable and knew exactly what I needed to fill need. The Willy in the geek squad was helpful and patient with a tech impaired elder one. I was at one on Youre on Shreveport and will go back

I was greeted at the door and directed to the fans by the associate.The fan was in stock, and we checked out at a miniature check out location that serviced just small household appliances. There was no line, and the cashier was waiting with the scanner in his hand.We were in and out in 5 minutes. It was an unusual and pleasant retail experience.Walmart routinely has one cashier, and just a few self checkout stations open.They should take a cue from Best Buy.

Very happy with the sales rep who assisted me in my purchase and their professional demeanor. I will say that the policy of BestBuy having the latent personnel hover around the front door to be disturbing as the security point seems to be a chatty water cooler spot for the bunch. I hope this was a one off. I recommend for any purchase of a flat screen to ask the rep to disable retail or demo mode and compare the difference to an exact model so as to see the tv in the settings it will have once you install in your home. You will be surprised.

I purchased a washer and dryer set from this store on 9/29/2021… CASH NO FINANCING.The technicians that came out to deliver on 10/13/2021. They did a poor job of connecting and setting up the appliances. I have water that has leaked all over my wash room. I called to the store and the manager Mike was awful and rude. He hung up on my fiancé. I contacted the Geeksquad who assisted in rescheduling to have the technicians return today and complete the order. They canceled my order and are refusing to answer or assist me. This store is the worst! Keep in mind I have purchased numerous items from Best Buy in Georgia with no issues. I am so upset and will never purchase anything else from this store!

Im going to go home just to long left from Best Buy and Im going to the house to see did I get the right cards for my computer because Im little bit tired of my phone and others that was using my phone account from creaket wireless and you all have a bless day

Guy at door was very nosey and wouldnt let us enter the store without answering his interrogation. He also told us no one on the floor would be helping us at this time we needed to check in with him first. Ridiculous...

This place has it going on! You walk in and there are actual REAL PEOPLE there to help you who ACTUALLY know what theyre doing. So helpful

If I could give a 0 star I would . We were ignored by floor associates. You can only get help by being put in a q. Then they dont know about the products. This is last time coming to Shreveport Best buy

I did not understand the sell I saw products earlier when I went back my discount was up in the air fryer was no longer 10qts on sale for 49.00 or the security carmers.

Well they literally had nothing in stock that we needed. Came in with a list of things and came out with just one thing that wasnt even on outer list lol. Printers, cameras and phone accessories were barren. Only 2 stars because the guy at checkout explained they just got truck and because of the virus things were sold out. I am fresh out of surgery and was glad they at least had a wheelchair but would have liked a cart. Other than that there isnt much good to say.. no employees ask us if we needed help either except the check out guy.

It had what i needed and the blue shirts were amazing in helping me.find exactly what i needed

My go to place for electronics, they always have someone asking you if you need help, or offering to show you what ever your looking for! Even tho I didnt see the subwoofer I was looking for in the store that day, came home pulled up their web page, ordered the sub from there and it was on my porch the next day and that was a holiday! Awesome to do business with them.

Went in, someone at the door instantly helped me and told me exactly where to get what I needed. Probably weird to say but this was one of the best store experiences Ive ever had~

I love this store but the part of having to explain to a customer service agent why you are even in the store before they will let you browse, is a bit extreme.

The people and cashiers are nice,love the prices and keep food fresh.

A typical Best Buy store. Wide selection of the products I was seeking. Engaging and pleasant store environment. Efficient checkout derive. Friendly but elusive staff.

Not the most helpful Best Buy Ive been to, but I finally found what I needed after asking 3 different people.

Great store to buy all your electronics and TVs and computer, s too .

I had a hard time trying to find someone to get a watch out of a locked glass case! A man stands in front, says will put you in a que. Which he didnt, I finally talked someone in to unlocking the cabinet! Its almost like, they arent interested in their customers anymore. I wont be back -

The staff here is always great. They are so knowledgeable. The employee helped my husband go through all the gaming pc and pick the right monitor and tower.

Great customer service. Steep on the price, but well worth it. The system works perfectly for my gaming.

Sadly they didnt have just what we needed but we were very impressed with the employee who took time explaining many aspects of the computers we were interested in.

Helpful staff (I am disabled) that were cheerful and willing to assist me.

Had to make a return. Was able to get in and out in less than 5 minutes! Awesome job!

Best Buy, is Best Buy... a generally overpriced big box store... you expect that going in. Why I gave them 5 stars with this review is the young lady at the Geek Squad desk promptly asked what she could do to help me. When she learned my issue she was honest with me.A shocker, I know. She told me that I could leave my tablet there and they could send it to the manufacturer to replace the screen if I wished. However, it would be faster and cheaper for me to send it to the manufacturer directly rather than adding them as the middle man.She also advised me to consider the fact that manufacturers generally charge about 60% of the cost for a device to change the screen out. That coupled with the fact that it would take weeks for the turn around, might cause me to consider just purchasing a new one in place of repairing this one.I thanked her for her time and honesty. Experiences such as this will earn my business. I will pay more for the same product if I receive good customer service and honest answers.Wanting a replacement today and the tablet having its own cell service I opted to try the Verizon store (a total train wreck, read that review if you like rolling your eyes)Thank you Best Buy Geek Squad gal. High five for a job well done! Ill be back to spend money there.

See I many interesting things! Loved this, especially!

I love seeing the TV displays. Wish they had more variety of stereo equipment also.

Staff will have you waiting 20+ minutes for help while they have employees everywhere but it isnt there job to help customers.

Was lied to about the cellular insurance separate from the manufacturer warranty, and its been absolute hell trying to get my new phone, which will be more expensive than was originally relayed to me... naturally.

I wanted to check on several items, Michael assisted me and was very helpful and answered all my concerns. He was professional and courteous. I will definitely return and tell others about this experience.

This store is okay to shop pricing is okay . Store reps are always willing to help . Also like that fact that if its not in-stock they will get you the closet date when it will be in or even assist with online purchasing.

They sold out of the cell phone cover I needed and didnt know if they would carry them again. The sales clerk was helpful.

Very reasonable prices that you wont find anywhere else and great customer service

On this day it was excellent. Chris Masonhelped us find a phone case for her Google Pixel XL that we bought at Verizon and they no longer have cases for.Great job Chris. Thank you.

Very helpful staff will shop here again

The salesperson was knowledgeable and friendly

I normally am assisted by Chris. Hes very knowledgeable answering my questions as well as knowing where things are located in the store. That definitely eases the pain of parting with my funds! Im a repeat...

Poor customer service 😢 bossier locatin much better...

Nice staff, answered all my questions, very clean and very knowledgeable people.

Love this place an everyone is so friendly and helpful.

Everybody was super friendly and very knowledgeable and helpful

A good experience. Went in for a screen protector for my phone. Got it and they even put it on free of charge. Very pleased!

Nice clean store.

The people that worked the pick up orders were great. Very friendly and helpful.

Other than the fact that most items I see here are priced 20%-50% more than other stores, this is a good place to shop with helpful employees.

Good selection, no pressure sales force.

Need to fix the lights and its too crowded. Inventory is all over the place.

They fixed my problem with no issues and I will always be a loyal customer. The customer service is amazing.its a nice clean and sterile environment.

Thank you Jeremy!Friendly service very helpful

When I call a place of business I want to talk with person that works in that store. Not a nationwide hotline and the person on the other end you cant understand . And for a business to not be taking calls is uncalled for.

The sales associate was a ensure to deal with he was very informative and seemed as if he knew what he was talking about and did not hurry us through

I could go there every day!!! The employees are helpful and very polite

GEEK SQUAD WAS VERY HELPFUL

The staff here is so helpful and friendly.Great job!! I was one satisfied customer walking in and out of here.

I went in for a quick trip for a specific item. The store was clean and the isles were wide and clutter free which helped me to find my item quickly.

Staff was knowledgeable, and straight forward

The online prices lured me in but in the store the prices were triple. Was looking for help but sales people were too busy talking to each other. Best Buy is usually great. Hopefully I was just catching this one on a bad day.

Alot of products, Best Buy T.V. prices were too high. Went to another store nearby, same product $400 dollars cheaper. My advice is too definitely shop around.

Very helpfull...I could live there..love this place..thanks

Sometimes its hard or takes a long time to get help

Great staff! Very friendly.

The store was poorly stocked, some areas had few of the tag represented items available. Their que system is poorly thought out, you may get help, but the person who helps you may not know a thing about the products.In some areas there was packing material and other debris, the store as a whole was a poor experience.

Always friendly, helpful staff

Great experience they helped me with all my needs and even helped me load it in the car great job guys

Easy to use online shopping; fadt and friendly curbside service!

Helpful. Phone was perfect. Didnt have the exact one I wanted. But I got one

Great geeks. They fixed my cell phone dilemma. Yay!

Greatest BestBuy Ive been in.

Best buy is the best store ever, but I am very biased to that opinion though. Selecting this time of year is thin. That is expected though.

Great place to shop

Staff was snappy and professional.when I was browsing they were right there to answer my questions

Oh, My sales Rep Kacey, was all that!!! I actually purchased The Samsung Galaxy Active!!! I love it, love it, love it. The knowledge, continuous engagement, not looking around bored. I had his full attention, my son asked questions I wouldnt have and he answered without hesitation, which allowed me to make my purchase with confidence!! This shopping experience was for me, finally, and I am so glad I made that decision!!! Be sure to get the warranty, rather not need it and have!!

Friendly and helpful service at the Geek Squad. Working to clean up my computer

Awesome service from the Geek Squad! I will definitely be back.

I found what I needed, but no customer service unless you were spending major money. Phone and tv area. The cashier was very nice and courteous!

Geek Squad worker very efficient and professional I recommend the Geek Squad

Staff was very helpful

Keswick was awesome! My husband and I walked in wanting to buy a television, and walked out with something better... a television and friend whom we can trust with our future purchases!

I just wanna give a quick shout out to Nick in customer service! I ordered a tv and had some difficulties and got multiple deliveries. Kept the whole situation stress free and was a great help.

We were buying a bunch of stuff and got great, friendly, and competent expertise, recommendations, and help from Zac. Thanks a lot, we had an excellent stay.

Smaller of the two stores in the area. Check app to make sure they have what you are looking for first

The person from the geek squad was very helpful

Went to have my laptop checked out. Although it wasnt good news, the Geek Squad guy was very helpful. He explained everything he was doing and why. Then explained exactly what has to be done to fix it & what to expect when I get it back.

Great . Helpful floor team

It all ways a good visit here .

I do not know.

Very helpful and great service

Great customer service.

We understand how business works but this store never has a good stock of the popular items you would want.

Best Buy is the only place to go for electronics..... Hand in there BestBuy!

Nice staff. Lots of products. Decent prices. Most wore masks.

Nice people, clean and organized store . Overall great

Great experience with awesome service. Polite and professional service. Marquel was super friendly

Excellent customer service. Jason helped me select the perfect gift for my hubby.