If I could give zero stars I would! By far the worst customer service I have ever received. Shannon needs more experience in handling customers, her temper is extremely short or she simply needs to be moved somewhere that isnt interacting with customers.
Fabricated real information about vehicle took off front grille center star and called it Frontend damage, but was crazy enough to leave the center star emblem in the back seat. Also I have a real mechanic inspecting the car and you will never guess what he found out. This will be my last purchase with Copart. This is my true experience and yes they labeled the car As Is and title clean but when putting the milage on the title correct they put 999999 miles pulling the value off the car, in which the vehicle only has right under 150000 miles. Wow thanks Shreveport.
As a automotive dealer Ive purchased and sold over 100 vehicles at Copart shreveport in the last two years. The staff is professional, knowledgeable, and always willing to assist me
Their staff is exceptional especially Mrs Erin. There is great customer service at this location in which all are ok but this location i am always in and out with no incidents and i don’t know why but they have decent cars like catersville and tifton and not misleading so far. I am never leaving Copart so i will visit other lots but until i do these are my best 3. Stay safe Copart bc you guys are helping us survive and if it’s not a run and drive please don’t list it as so bc we depend on you guys. Great job. And you guys do need to put the correct thing on the title bc tht also hurts us. If it’s hail just put hail not hail and salvage and correct mileage is also necessary which is correct placement and helps us come back and get even more vehicles unless hail is considered salvage but i don’t think so but thanks Copart.
I found out the hard way how to bid, but i like it now its easy the people on site are kind and friendly
This place was the best, the staff, the yard, the people, everything was just perfect 👌
Efficient, speedy service for notary public of title and so glad to be landing these kinds of places in pockets rather than massively packed DMV offices!!!
No issues Erin gone out of her way to help I have bought 35 cars from them no problem You have to understand its not retail lot it made for car dealers
Good business
Car was as described in the auction. Call service is okay. In person service was great.
If i had the chance to give 0 stars. Worst staff ever they will be rude to you and accuse you of being rude to them... it was Friday i know we all want to go home as being driver were also tired And want to be home. I got to the place at 4:10pm drove 300 miles to pick up a customers car and they could not use their own system and found an easy way out saying the car is not here when it was there. So they found the car after i made them find it and time was 4:30 they told me come back on Monday morning when i drove 300 miles non stop just to make it on time which i have. They have treated me like an animal not a human being and accused me of being rude. Very nor satisfied with this place.
Clerk named Shannon was rude. Loader was great! Shes experienced and it shows! Great large loading area also!
Very good working perfect
Clean place great customer service
It was on the money fast and smooth
Excellent service personable staff
Friendly, knowledgeable staff, easy to locate on US Hwy 80
Confusing, ask lots of questions .make sure that you are aware of the extra charges for purchases
Wasted my time. Will never do business with this company.
Do I need a business license to purchase a car
Receptionist was kinda rude. Easy to find.
Not really friendly, but theyll take care of your car
Wont let you see the cars your interested in until the last 48 hours before the auction.I have quit bidding at this location.
Cool place
Nice office staff
Excellent service
Not a parts place only a storage facility
5235 Greenwood is your address not the golf course
Nice place
Great place
Fast