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Novus Glass
6161 Financial Plaza, Shreveport, LA 71129, United States
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Novus Glass
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Ke
Review №1

Fast, professional, good price what more can you ask for? They have simi truck glass in stock!!!!Highly recommended

Li
Review №2

A rock hit our front windshield leaving a crack with spider legs. We went to the Novus on Financial Plaza West and we couldn’t have asked for better service. Our technician, Trey, was helpful, cordial and did an excellent job. We would highly recommend this particular Novus Windsield Repair.

Ba
Review №3

I recently visited with novus glass to get a few dings out of my windshield. The service was friendly quick and professional. You can tell that the family who runs the shop care for the community greatly. The pricing was very fair and they were even kind enough to let my Great Dane rest inside from the Louisiana heat. Thank you so much for your services 😃

Wi
Review №4

Ive been here twice and the service was great I will recommend this place above all glass repair shop in Shreveport the service wasnt expensive and it didnt take long for them to fix the problem

Aa
Review №5

Had a great experience. They Scheduled appointment around my availability and helped me work the process of filing a claim with insurance. Would highly recommend NOVUS on Pines for any windshield repair / replacement needs.

Jo
Review №6

I was really satisfied. They had done my car too. They do good work.

Fa
Review №7

Nt a good place i gt window replace nd nw i ln hear air when im driving on the way and ive kalled and brought it to they attention but all they say is that the guy the put it in doesnt wrk there anymore so they wont fix it kuz he didnt charge me full price thts nt my fault how would I know that so nw they giving me the run around so yeah dnt go here goto glass doctor because novus glass is definitely not the place u wanna go

ka
Review №8

Great experience . Nice personnel fair prices. Quick and easy

Sh
Review №9

Trey and his workers did an awesome job replacing both my daughters windshield on their cars today. Im so glad that I found this company.

Ni
Review №10

Friendly, speedy, and efficient. Would recommend!

ch
Review №11

Was told I would get a call back to schedule appt and its been 2 weeks now. But had the best price in town

Te
Review №12

Great customer service and very professional. Trey and his crew did a great job on replacing my windshield on my car. I would highly recommend them and if ever need windshield or anything else done I will be going there.

Sa
Review №13

Great service and very professional staff. Would definitely use Novus again!

Be
Review №14

Dropped my car off to get the windows tinted they had 3 people booked for the same time and then they called me back and told me to come get my car and bring it back another day

St
Review №15

Great service, although i think they sold me a defective windshield, a rock chipped it 3 days after installed!!!! Oh wait, that is just my good luck!

Br
Review №16

I had Great experience!!! I had a leak in my van window and they were able to figure out what the issue was and fix it. Best customer service I’ve had in a long time.

Wi
Review №17

Terrible place to do business with spent $275 picked a vehicle up had a crack in the windshield and I am still dealing with them label refused to replace my windshield that they cracked

Ch
Review №18

Absolute best customer service in North Louisiana. The guys are not only fast, their workmanship is top of the line. Whether its window tinting, windshield replacement, or detailing they are by far the best I have ever used. Wouldnt recommend anyone else.

Sa
Review №19

I have always had the best experience at Novus! The workers are so nice and the prices are great! I have had two vehicles tinted and it was perfect! The tint never peeled or bubbled up! I am always recommending people to them! I am so happy i found them! :)

St
Review №20

NOVUS glass tinted my sons truck windows. Excellent job and superior customer service. Technicians were very skilled and knew how to help him choose what tint he needed. Very friendly and finished the job in a very timely manner. Would definitely recommend to anyone who needs windshield replacement or tint!

St
Review №21

Had rear glass replaced a year ago and it started a small leak this week. Brought it back to them and they repaired the problem with no fuss. Had another company years ago who wouldnt stand behind their work not these guys. Recommend them.

ka
Review №22

Great customer service I called and they sent a representative right away to take care of my windshield. I would highly recommend anyone needing their help to give them a call.

Co
Review №23

I have used this business for many of my vehicles. I have had 4 windshields replaced and 4 trucks worth of windows tinted. They did an excellent job. They did the work fast and very well. I DEFINITELY recommend them to anyone who is looking for anything done to their windows on their vehicle!

Jo
Review №24

I have done business with these people for years. They have always gone out of their way to make sure all of our cars were taken care of. Excellent service.

Ja
Review №25

Excellent customer service! Businesses own by locals just always have such a special touch, when you do business with them. They were personable and very friendly. I had two cars that were severely damaged due to a hail storm. The back windshield of one car was completely gone, and the front windshield was not to far behind it, The other car had damage of the front windshield only. They were fast and had both cars back on the road in no time. I wouldnt use any other service in town.

Je
Review №26

Professional, convenient, and fast service for a great price! I have used Novus several times for windshield and window repairs. Great business and people!

ma
Review №27

Great same day service. Had a cracked windshield. They started on it at 12:30pm was driving out at 3:10pm.

Ro
Review №28

These guys are great! Same day service, came to my work location to replace my windshield and finished in an hour. Quality work from super nice professionals, definitely recommend.

Br
Review №29

I can honestly say Jesus guided me to this place, because I remember praying all that morning for some help. My windshield was broken out of spite and I honestly did not know what i was going to do. My windshield continued to break the more i drove it and i needed my car because i work two jobs so i can afford a better place to stay. I didn’t have a lot of money and i was getting the run-around from alot of companies. I then, stumbled across Novus Glass on Wallace Lake off of Bert Kouns in Shreveport. The moment i walked in i felt like i had found my long lost family! The most sweetest loving family I have ever met in my life! They were so welcoming! The cutest gift shop EVER! I felt so at home and cozy that i took a quick nap that I didn’t even realize I needed. It was like Jesus himself told me to rest. I slept good for at least 45 mins and i woke up to a beautiful baby boy smiling at me running and playing, so full of energy and spirit and then boom, my car was finished! I didn’t want to leave. I couldn’t believe how fast they replaced my windshield and it looks AMAZING!!! I had no problem pulling out my little savings bag to pay for the miracle that they had performed for me today! I am so greatful to have met you guys! I honestly left wishing i was apart of the family! If you guys are reading this, I am so honored to have been your very first customer at this new location. Keep up the great service and may the good Lord Jesus Christ continue to shine through you all! If you need any help with anything i am at your service! 🙌🏾🙏🏾

Br
Review №30

I have used Novus many times for both window tint and windshield replacement. The service I receive is always excellent and done in a timely manner. Great company and great people to work with.

De
Review №31

I have used Novus for my personal vehicles, residential and commercial glass repair. Their service is second to none! They are not a fly by night outfit and when they fix or replace glass they back it up. The best part is they are locally owned by a great family who cares about their customers first!!!

Br
Review №32

Novus tinted the windows on my home. It has made a noticeable reduction in heat and looks great. Very prompt service.

De
Review №33

I call and the man told me one thing and when I got there they told me something else they full of BS on Wallace lake road

he
Review №34

Ive had two of my vehicles windows tinted there and they are great! Very fast and professional.

Je
Review №35

I had the same service here.... just went just to get an inspection sticker which is suppose take only 5 minutes max... it took almost 20 because guy was constantly on phone

Sa
Review №36

I have used Novus several times for windshield repairs. Would definitely recommend them to anyone. Excellent and timely service. Friendly and knowledgeable staff.

Ke
Review №37

I have had windshields replaced and tinting done. Its always fast and looks great. Would recommend without reservation.

Am
Review №38

Wonderful experience every time! I have used Novus Glass for several services. Auto windshield repair and tint for my car and home windows as well. Really cools off a room and lowers the electric bill. The technicians and staff are very knowledgeable, fast, & friendly. It is conveniently located off of interstate 20 and most car insurances are accepted. I highly recommend Novus Glass!

Ga
Review №39

Went to have window tint replaced on windshield, had no idea they used some standard film for all cars. The films width was too small for my windshield and after talking to owner to replace with a wider piece wanted to charge not only for the new film but to also take off the film they installed. Do not go t ok this place unless you have exact measurements of what youd like installed. I should have just gone to my original place smdh

Bo
Review №40

I highly recommend Novus Glass of Shreveport. With our home facing east and west we had all the windows tinted because of the heat that was coming through. It lowered the temperature by several degrees. Best decision we could have made and we have always used Novus to tint our vehicles to keep the heat out. I will definitely use them again.

Ja
Review №41

Great Customer Service. Skilled and friendly staff and technicians. I am a customer for life.

ka
Review №42

REALLY HAPPY WITH MY WINDOW TINT. THEY HAD TO TAKE OFF OLD TINT AND IT WAS HARD, BUT THEY DID A GOOD JOB!!!

Be
Review №43

My son tried three times to get a simple tint across windshield. He was told only one guy could do it, but the one guy was never there, he was constantly leaving on personal business. He even made an appointment the 3rd time and after waiting over 30 minutes, was told, sorry, the tint guy had to leave again so dont look like your tint will be done today. I called them called to express my aggravation and got the run around. I will NOT refer anyone else to this business!

Ja
Review №44

Novus glass has always done outstanding work for me. I have had several windshields replaced with them as well as window tinting done. The one instance when there was a problem with the glass, the owner immediately got involved and took care of the problem. I would recommend Novus to anyone need glass repair or window tinting.

Ri
Review №45

Great place

Je
Review №46

This company is a nightmare to do business with. I had the windshield replaced in my 2012 Equinox, only to have to take it back to them 8 different times during the following 2 weeks because of the sound of air coming in. I was told it was not the actual windshield but the molding around the bottom of the glass, that kept popping out of the place! I was then told they could do me the favor of gluing it down permantly or the parts could be ordered and replaced. My vehicle had no issues other than a crack from a flying rock. I payed for this out of pocket because it was cheaper than the deductible which they wanted to make a claim on my insurance for the parts. NOT! Parts arrived and I went to have them installed I refused to pay for even half because I felt like why am I paying for damages caused be their glass installation techniques! The new parts had no effect what so ever on the problem! After all the back forth I was told to be grateful theyre even attempting to rectify this problem but if you cause the problem, youre trying to help yourself, as a business by fixing a problem caused by you...not me ...not normal wear and tear! Needless to say, they will never get any business from me or anyone I know! Someone should definitely give the owners daughter some customer care classes!!

D
Review №47

Very friendly! Will definitely be going back for all my window needs!

Am
Review №48

Wonderful service! So convenient that they will come to me and fix my car windshield dings wherever I am!

Su
Review №49

Thanks Novus for coming out to my place of business to replace my cracked windshield. Friendly people, great service!

La
Review №50

Absolutely Terrible. i didnt have an appointment and i showed up as soon as they opened and they told me to come back in a little while after the tint guy finished with the car with an appointment. so i come back and another guy is in the office and im telling him what the other guy told me to do and he said sorry someone else is in front of you now. and im trying to talk to the guy and he just answers his cell phone without telling me to hold on or saying a word and has a conversation while i was speaking. i didnt want my window tint done anymore.

Co
Review №51

Cheap and great customer service

Ke
Review №52

Not quite shure yet.

Ro
Review №53

Great service.

Ch
Review №54

Very friendly group of guys on staff today i watched them knock out numerous vehicles in a short period of time ..great work ethnic and great job

Pa
Review №55

Quality, speedy service. Trusted for all window related adventures and escapades

CH
Review №56

They dont keep appointments! Scheduled a windshield replacement & they never showed up. Called & rescheduled & they never came.....not going to beg them to take my money.

Ha
Review №57

They did a great job

KE
Review №58

Great customer service and a work environment

we
Review №59

Nice folks reasonable price

Ja
Review №60

Great service

Ri
Review №61

Staffs sounds like they are on crank, customer comes last, typical s#$t business in a town called S#$tport, I mean Shreveport.

Wi
Review №62

Nice people, fast service

Sh
Review №63

Great service

Ke
Review №64

Good staff

In
Review №65

Ok

Information
88 Photos
65 Comments
4.3 Rating
  • Address:6161 Financial Plaza, Shreveport, LA 71129, United States
  • Site:https://novusglass.com/locations/westshreveport/en/
  • Phone:+1 318-603-9122
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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