Over all good buying experience. I dont have a local dealer so we made the drive, they were friendly and allowed test drives. My only complaint would be that the initially did not have stock parts with a new toy that was modified, they made good on it with little fuss and I would buy from them again!

Literally could not MAKE them sell me a pair of jet skis. Never had to work so hard to get a salesman to even just call me back. Called them every day for over a week and never heard back from them. After no luck with This store I went to one of their shops in Texas and gave them 2 phone numbers, and 2 emails. Never even heard from the Texas store. Had already been approved for the loan and everything.

Came out there a few times looking for a piece for my crest liner boat. The guy in parts was little to no help. He took my info down on a Friday said he would find it and call me Tuesday. Waited no call. Went by on Wed. and walked up to counter and asked about part he says it hasnt come in. I asked few questions he couldnt answer and he said Im sorry I dont know what I was suppose to be doing for you . I told him again and he said sense my boat was a 2007 he couldnt find it to have a nice day. Like get someone in there that wants to work and help people if my boat was new I wouldnt be needing any parts for it. Terrible service I will be buying from bayou outdoors super center and I suggest you try and do the same or order you parts online bc the guy in parts will NOT HELP YOU IF HE HAS TO PUT ANY KIND OF WORK IN HELPING YOU 😡🤬😡

Their parts guy is second to none if he cant find it he will suggest for you to find it on the internet and help you find it. World class.

Bought a 25hp Yamaha today. Nice Friendly folks, I would give 5 stars but I havent had any experience with their service department yet. I would like to have one of them 80k$ skeeter bass boats. They are PRETTY

Nice and friendly people.

I didnt go in I just drove by I couldnt tell you if

I took them an ATV that was in pretty bad shape. They fixed it and worked with us on the price. Wonderful experience. Really good people.

I want to start this by saying that I am a Phoenix owner and have never purchased a boat from this dealership before. I have had nothing but the best experience with this dealer in the 2 interactions that I have had with them. They define what customer service should be. The went out of their way to get me back on the water when I had a prop throw a blade last year during a tournament. They helped to remove a seized thrust washer and clear some line that was stuck in behind it. In and out and no charge other than the prop. They also had a Humminbird in dash mount that no one else in our area had. After I called they had it on the counter waiting when I got there. Just some good people that go out of their way to help others.

Prompt, courteous, professional!

The guys in the service department took care of my ranger z522/ mercury pro xs250. Fast professional service, called me by name when I picked up the boat. Thank you to Derek, Dean and H&W marine.

Terrible customer service. There mechanics lie and will RIP you off. I was told the compression on my motor was 83 and should be 120 and there for I would not be able to get as much money for it. I trusted them and believed that they would not lie to me and screw me out of 6 thousand dollars. They completed the paperwork and a few days later when my husband came and asked them to show him the compression on all 6 cylinders and it was 120 on all them. Untrustworthy, lying crooks. Dont buy a boat from people like this.

They did a great job repairing my Yamaha 175. Most importantly I had my boat back in just 3 days

Parts room is good

Great service and friendly!

Good nice and very helpful people. Clean store with lots of product

Unfortunately, after a decade of dealing with Buckee and the crew at H & W, they have started following the Quantity over Quality business model. Its very sad to me as a loyal customer, I havent taken my boat anywhere else for10 years. But the last few times the quality of service has been subpar to say the least. I had them install an Ultrex TM, and the first trip out the transducer plug ripped off when I hit the spot lock button. This was due to H & W installing it wrong without enough play in the transducer wire to account for the TM head to spin while Spotlocking. Then, H & W said that I must go through Minn Kota Warranty to get it fixed. WOW!I had them do a maintenence on my boat and trailer and asked them to check all of the bearings, axles, etc. on my trailer. They said they did and everything was OK. When I got home I found that one of my trailer tires was worn so bad that steel tread was showing. This tells me they DID NOT even do an inspection of the trailer, even though I paid for it.Lastly, I broke my trailer wench stand while on vacation fishing. I went to the shop hoping they could help me locate one, or at least give me a parts number so that I could scour the internet and find one myself. THEY REFUSED TO HELP ME, or even give me a parts number!!!!! They told me I could call EZ Loader myself!!!! This is after 10 years and thousands of dollars I have spent with them!!!It is obvious that they now value quantity and the almighty dollar over quality, honesty, and integrity. Its a shame. But they wont get another dollar of mine

Problem Solved with boat engine and all repair finish with trailer light, they wash off boat trail from mud, Job Well Done,If you have engine problems carry to H&W Shreveport,They will take Good Care of You,Thanks H&W,

Large selection of boats. Very knowledgeable and friendly staff.

Customer service was excellent!

Ok